Wetherby Manor

The rooms are in need of decoration and updating. Look rather tired and the carpets rather dirty. The staff are lovely, kind and caring. The public areas are much nicer than the residents' rooms.

I have been a regular visitor to Wetherby Manor for almost two years and cannot fault it. It always feels clean and looked after. My close friend could no longer live in her own home and I am glad that she chose here to be taken care of. I am fortunately very well but if I require a care home in future I would choose here in a heartbeat.

Initially, Covid caused problems with both residents and staff being affected. More recently, Covid has cleared and staffing is now up to strength. Visiting restrictions are now normal, apart from mask-wearing. The staff are very caring.

Mum's death was gentle and peaceful and we are very grateful to all the staff at Wetherby Manor who supported Mum and us throughout.

My mother is now in her third year at Wetherby Manor and is very contented. She started on Chesters as she does have memory and confusion issues but as her physical needs increased she was transferred to the nursing floor. She has settled well into the new environment and this must be attributed to the staff all of whom are warm, welcoming, caring and professional. I have found all staff to be approachable and they act promptly on any request I make. I am very happy with the love, care and attention Mum receives at Wetherby Manor. I believe that the handling of the Coronavirus situation has been second to none evidenced by the very low infection rate. All communication has been clear and informative.

The team at Wetherby Manor were very helpful when I was struggling to get my husband back to this area after he was sent to Bradford after being in hospital with Covid. They took away all my anxiety and went to collect him when transport could not be found. My husband has been cared for since then with skill and compassion for his medical, physical and spiritual needs. The staff have kept me informed at every stage during this very challenging time.

My mother has lived at Wetherby Manor for the past three and a half years. She currently resides on ‘Chesters’, the dementia floor. Throughout her time at Wetherby Manor, she has received nothing but professional and sensitive care and particularly now when she exists in a very confusing world. During COVID, the home has genuinely been incredible with little or no cases of the virus but, when identified, swift action has been taken to contain it. Communication has been excellent and I honestly would not want Mum to be anywhere else. We do not live locally so knowing that my mother receives the level of care she does is of great comfort.

My sister-in-law entered Wetherby Manor early this year. We, as a family, have had the most fantastic support. My sister-in-law has improved so much with all the individual care that she's given.

All I can say is THANK YOU WETHERBY MANOR for everything!!

We just wanted to say to all the staff at Wetherby Manor, thank you for the care and support given to our mother. Without exception, all the team on Chesters who looked after her in her final days were so kind and respectful to her. We wanted her to stay in an environment that she knew and was familiar to her as well as be cared for by faces and voices she recognised. We cannot fault the care she received by everyone. Also, their kindness and counsel to us as we stayed with her. It was a very difficult time but we are so reassured that her final days were as peaceful and calm as they were.

From the word go when my husband went into Wetherby Manor, I was treated with respect and kindness and overall my husband was treated with kindness always. He always had a smile on his face and when I asked him he said he loved the staff and the food. I feel the last year of his life in Wetherby Manor was as good as it gets.

My sister and I have been very happy with the care and wellbeing of our mother during these recent difficult months by Wetherby Manor staff. Despite the difficulties of not being allowed to visit, I have been dropping off 'goodies' and treats throughout the 3 months and FaceTime calls have been as regular as required. There have been written updates on the coronavirus status of residents so we know we are fully informed. We are grateful of all the personal sacrifices the staff have made individually for the benefit of our mother and other residents which we know impact on their own lives.

Wetherby Manor was my father’s home for 2 and a half years until he recently passed away. The facilities are lovely and well maintained with nice spacious bedrooms and numerous lounges where there is always plenty of space to accommodate all the various activities and visitors. At the same time, there is enough room for a quiet space for those that want it. The garden is outstanding and was such an added bonus to my father who loved to spend time there. Most importantly though is way the staff care for the residents. It is clear that they genuinely care for the residents and treat them with respect and dignity. I cannot thank them enough for the care they gave my father.

I will never be able to thank all the staff at Wetherby Manor enough for the care they gave Mum right till her passing, they were with her and giving her the love and support she needed. Thank you all.

I love being a resident at Wetherby Manor.

An excellent and well-run home. The staff are very caring. Nursing staff are marvellous. Lovely garden when the weather permits. Plenty of organised activities. Homes like this are few and far between - more's the pity.

Most staff are very good. Food has been not so good, but a food committee was set up with input from three residents and it has now improved. Dinners generally are very good. Teas vary.

Caring staff.

I am a resident due to my wife's mental health. We have an apartment furnished to meet our requirements and we enjoy full support for all the care required from friendly staff and management.

I am very settled and very happy.