Dean Wood Care Home

Warren Road, Brighton BN2 6DA
Review Us
9.9 90 Reviews
  • Dean Wood Care Home, Brighton
Dean Wood warmly welcome those in need of residential and nursing care, including people living with dementia or Parkinson’s.

Dean Wood is a modern, purpose-built care facility with fabulous panoramic sea views, state of the art accommodation and facilities. There's a dedicated dementia unit, as well as sensory gardens, reminiscence activity areas and memory boxes, that have all been carefully designed to help those with cognitive issues.

Residents have access to a private terrace and rooftop café where they can enjoy views out to the sea.

As an enhanced service to residents, twice-weekly GP visits are conducted at Dean Wood Care Home, enabling residents to receive regular, personalised medical reviews as part of the approach to person-centred care.

Dean Wood employs professional chefs, who are committed to good health and nutrition. They provide a varied menu of tasty food which residents can choose to enjoy in privacy or socialising with others.

Entertainment and promoting a stimulating lifestyle were in mind when this home was designed.

Dean Wood has its own cinema room, hair salon and therapy room.

Follow the home on Facebook to find out more about the great things that go on day to day - search 'Bupa UK Dean Wood Care Home'.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Lift
  • Gardens
  • Bar/Café
  • Residents Kitchenette

Funding & Fees

Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact for more information.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Raymond Arnold (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)

Visiting

  • The modern, architecturally stunning home was shortlisted for a healthcare design award, and it’s a truly remarkable place to live.


    Perched on the edge of town, the home is three miles from all the attractions of Brighton with its piers (including the i360 ‘vertical pier’), Royal Pavilion, marina and Brighton Racecourse.

Parking

  • On-site parking.

Dean Wood Care Home Reviews (90)

9.9

Dean Wood Care Home has a Review Score of 9.9 (9.906) out of 10, based on 28 reviews in the last 2 years.
Over all time Dean Wood Care Home has 90 reviews.

Overall Experience
  • 66
  • 19
  • 4
  • 1
  • 0
Date Published
  • 90
  • 15
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  • 28
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Reviewer Connection to Dean Wood Care Home
  • 23
  • 19
  • 11
  • 8
  • 7
  • 4
  • 3
  • 2
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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  • 1
  • 1
Total of 90, showing 41-60
Review from Julie J (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum went into Dean Wood Care Home as an alternative to a Hospice for some respite and Pain Management due to her terminal cancer. Straight away she was made to feel at home and the staff were kind and willing to help as much as they could. After a few days, it became obvious that her time was indeed
short and that only Palliative care was appropriate. She was made as comfortable as possible and treated with the utmost dignity and kindness. The staff gave us plenty of privacy and made sure that we knew we could visit at any time and stay with Mum in her room as much as we wanted. On the day that she passed away, we were given every assistance possible and are now so grateful that a time of such sadness for us as a family was made a lot easier by everyone at Dean Wood.
Many heartfelt thanks to all involved in her care.
Reply from Rebecca Kellegher, Customer Service Adviser at Dean Wood Care Home

We appreciate you taking the time to leave us your feedback. We are glad to have been able to support you and your family through such a difficult time. We hope that you can move forward knowing that your Mum received the best care possible.

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Review from Ann R (Daughter of Resident) published on 19 May 2022 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother has been at Dean Wood for 18 months. The room is not clean and I regularly clean her over-the-bed tray which is dirty. Her nails are extremely long and black underneath, I’m having to cut and clean them. Without her main carer, who is excellent, I would remove my mother. She is left in bed
most of the time, and can’t put television on because she does not have the controller with little going on and no stimulation. Very disappointed. I expected to have lunch and maybe tea with my mother but this hasn’t happened.
Reply from Julie Walsh, Customer Care at Dean Wood Care Home

Thank you for taking the time to provide us with your feedback. We are sorry to hear about your concerns and we understand that the Home Manager has been in touch with you directly to address them. Thanks again, the Bupa team

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Review from Dawn F (Daughter of Resident) published on 24 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Dean Wood for just over two years now. It's obviously been an extremely challenging time in many ways for all care homes due to Covid for management, staff, families and residents alike. However, despite that, Mum has continued to receive excellent care, which is no mean feat with somebody
who can often provide her own challenges to receiving care. I will be forever grateful to so many members of staff who are involved in Mum's care and I often feel overwhelmed by the kindness shown to her and its lovely to see how well she gets on with them. I don't think they all realise how much it means and I can't thank them enough. Mum just had her 80th birthday and everybody, especially the activities team, went to so much effort to make it a special day. I won't forget seeing her smiling and singing and lapping up all the attention. The cake made in the kitchens, especially for her, was a work of art. The food seems mostly homemade and her lovely room has a fabulous view!
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for your lovely review. We are so happy to hear that your mum enjoyed her birthday celebrations and cake. Thank you again for taking the time to write us this review.

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Review from Ken M (Brother of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
No complaints at all concerning Dean Wood Care Home.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for taking the time to leave us a review. We are glad to hear you have no complaints. Please let us know if there is anything further we can do to make your loved one's stay as comfortable as possible.

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Review from D J (Husband of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally very good and responsive to my wife's needs. Activities are a great benefit to her care.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for your comments. We are glad to hear that your wife enjoys the activities.

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Review from Sue K (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Dean Wood after having a series of bad experiences so was very apprehensive about going into a home. Being an ex care manager I have high expectations of the level of care for my mum. Well, I have to say Dean Wood were caring, empathetic and also listened to my mum and ourselves. They
were very person-centred, I cannot fault them - especially the deputy and nurse.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for your review. It is so nice to hear you describe our care in this way. Thank you for choosing Dean Wood.

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Review from Eileen C (Daughter of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Dean Wood is very polite, caring and helpful. I know that Mum is being well cared for and all her needs are taken care of. Dean Wood organise a variety of activities and although Mum does not attend all of them, those she does she enjoys.
Reply from Amanda Barnes, Customer Service Adviser at Dean Wood Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you feel Mum is well cared for in our home and enjoys some of the activities. Please let us know if there is anything we can do to make your Mum's stay as comfortable as possible.

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Review from Becky D (Friend of Resident) published on 19 August 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
The home is easy to get to and in a nice position looking over the Downs. I had a nice visit with my friend, the care staff were friendly. I think they were very busy though. I was a bit concerned as my friend seemed a little unkempt and her fingernails were very long but I was assured that they
would put it on the list to cut them.
Reply from Alison Horridge, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for taking the time to leave your review. I will certainly pass your comments on to the manager to look into. Thank you again.

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Review from F S (Mother of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are doing their best considering the circumstances.
Reply from Amanda Barnes, Customer Service Adviser at Dean Wood Care Home

We appreciate you taking the time to leave us your comments.

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Review from M B (Son of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, very convenient, very expensive.
Reply from Amanda Barnes, Customer Service Adviser at Dean Wood Care Home

We appreciate you taking the time to leave us your comments.

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Review from Dee Y (Daughter of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was fast-tracked to Dean Wood from hospital. Dad was given all the care he needed in a very professional and caring way the nurses were always polite and kept me up to date with how dad was getting on they are all a credit to the home. All the nurses were amazing but I would like to give an extra
shout-out to one of the nurses. My dad has now been discharged and is back at home still a long way to go. If anyone has any worries about a family member being discharged to Dean Wood they will get the best care.
Reply from Melanie Cope, Customer Service Adviser at Dean Wood Care Home

Thank you for taking your time to write us such a lovely and reassuring review. We are so glad you feel your father was well cared for with us under the care of our lovely nurses. We are happy to hear dad is back home, and wish him a very speedy recovery. Please let us know if there is anything else we can do for yourself or your family at this time.

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Review from Jill L (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was fast-tracked to Dean Wood Care Home from the hospital. It was during lockdown so, so far I have not been inside the home but there has been every effort to help me keep in contact with him, be it balcony visits, then garden visits and now a room visit for 30 minutes. The staff have been
fantastic. There have been two members of staff in particular that have been so kind and helpful. I can't thank them enough. Dad is settled and joining in social activities and is very pleased indeed.
Reply from Stephen Rondel, Customer Advisor on behalf of the team at Dean Wood Care Home

We really appreciate you taking the time to leave us such lovely comments. We are glad to help you and your family through such a difficult time.

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Review from P M (Resident) published on 21 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place to be in care. Lovely, well-decorated rooms and a very nice 'wet' room en suite. Shower, toilet, washbasin. Plenty of well situated 'grab' rails for using services and good support care around toilet. Soap dispenser very useful.
Nice 'all singing all dancing' bed and very comfortable. Good
and very attentive caring staff, great atmosphere on the' floor'. The food is first class with menu. Choice of two main meals with desserts. There are sandwiches if you want them instead. Soup with supper, laundry service. What more could a 'body' want?
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for your kind words. We are very happy to hear you are satisfied with the quality of our care.

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Review from James Y (Son of Resident) published on 9 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father, who is suffering from advanced vascular dementia, entered the care home in July 2020. Unfortunately, due to the COVID visit restrictions, we have been kept informed on residents’ daily life via social media, phone calls and allocated 30 min visits (social media posts are heartwarming and
really help under the difficult COVID restrictive circumstances). All staff are extremely informative (when visiting or on the phone) on my father's daily activities, general health and care; fully understanding of the upsetting frustrations we as a family are experiencing in regards limited contact. I get a real sense of the respect and dignity my father receives from all members of the staff, which resonates throughout and shines through within my dad’s demeanour, contentment and healthy appearance. The care has been excellent and hopefully, in the coming months, the visiting will improve but understand the COVID boundaries and the challenges this brings.
Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Dean Wood Care Home

Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.

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Review from Stanley M (Resident) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am looked after very well.
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Review from Penny S (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent about six weeks in Dean Wood on the medical unit. He was 97 and already in poor health, with dementia.
He was incontinent and confused, he thought he was in a hotel which I saw as a compliment.
The staff were very sensitive, cheerful and personally sensitive to my father's needs, to
an extent I thought amazing when they had so many sick people to care for at the same time.
Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your praise. We are glad to help so please let us know if there is anything else we can do for you or your family in the future.

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Review from G K (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Amazing, caring, patient staff in the dementia unit. The respect, care, attention, comfort they all show to the residents is excellent. My mother's family visit her 2-3 times a day and we all see the staff being so kind to the other residents, many of which don't have family or visitors. We feel very
confident in leaving our mother in their care.
Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your kind words. We are very happy to hear you can feel confident leaving your mother in our care. We hope to continue providing her with the best possible care, so please let us know if there is anything else we can do to make her more comfortable.

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Review from A F (Resident) published on 13 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are most helpful. It is a shame that so many agency staff are necessary. The agency staff are usually helpful though. It is good that we have activities to fill the time which could otherwise seem long.
Reply from Greta Narbutaityte, Customer Advisor at Dean Wood Care Home

Thank you for your feedback. We will discuss your feedback with the home’s manager to help us continually improve our service.

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Review from Mary B (Next of Kin) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My next of kin has a severe disability and has been in Dean Wood for 13 months. When he arrived he was very unwell and now he is able enough to move out and into an independent living situation. Carers have been very tolerant and kind. Their knowledge and understanding has made my next of kin stay here
a success. Many thanks.
Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.

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Review from M B (Son of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dean Wood offers my mum an excellent, caring and supportive environment.
The care is really good and my mum's needs are met.
The staff are always pleasant and look after us when we visit.
The care home is clean and maintained to a high standard.
The rooms are always clean and tidy.
One important
aspect is the number of activities for my mum to do!
Reply from Greta Narbutaityte, Customer Adviser at Dean Wood Care Home

Thank you for your review. We are pleased to hear about your positive experience. We appreciate your comments about our home and will share them with the home’s manager. The Bupa Customer Care Team

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Current Review Score: 9.9 (9.906)

Overview of Review Score

The Review Score of 9.9 (9.906) out of 10 for Dean Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.906 for Dean Wood Care Home is calculated as follows: ( (303 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 330 Ratings = 4.906
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dean Wood Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 11 Sep 2025

ensuite rooms available with garden and panoramic sea views across the English channel.

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Awards / Recognitions (8)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dean Wood Care Home to verify any information. View our terms and conditions. Dean Wood Care Home has an Enhanced Service - more info.