Foxburrow Grange Care Home

My husband has been well looked after since arriving. He is settled and enjoys joining in activities especially when music is involved. Visitors are always welcomed.

For the time that we have been here, I cannot fault Foxburrow Grange Care Home. It is wonderful. The care and attention the staff give each client is outstanding, from entering the building to leaving the premises the same courtesy is given to each visitor.

My husband had his 91st birthday and we took him to a friend's house (very near) to have lunch. We all had a very happy time but when we arrived back it was even better! His room had been decorated with balloons and photos of him enjoying some of the activities which are always on offer. Everyone was wishing him a happy birthday when a young man came in with the most beautiful cake which the chef had made for him. That was really the icing on the cake! I can't praise all the staff enough for going well over what should be their job to ensure that the residents feel cared for and happy.

Our Mum has been at Foxburrow Grange Care Home for 2 months now and we feel she is in good hands. Mum says the food is good and the home is always fresh and clean. Whilst it's been quite difficult for Mum to settle in, the staff have all been very kind, friendly and helpful, especially the ones who work in Badger Unit, they have gone out of their way to spend time with Mum which is greatly appreciated. The Activity Coordinator has been wonderful and deserves a big thank you for doing her best to include Mum in small day to day activities as well as all the Entertainment she arranges.

Communication has been good and whenever there have been any queries or questions on our part, the response has been quick and efficient. So thank you to the Foxburrow staff for everything you do!

Our Mother entered this care home in late January 2022. In researching Care homes in the area, I was impressed with both the physical aspects and location of the building and the room accommodations (Mum's room looks out onto a garden and courtyard) as well as the philosophical approach to caring for the elderly.

I live far away, so don't get to visit yet I feel that our mother is well looked after and the staff are super responsive to any needs we may have. A fabulous place for Mum to be.

I cannot give a date, as every call and visit is fantastic. My friend has been well looked after, and they all love her, especially in these difficult times.

The care my father received at Foxburrow Grange was outstanding. Dad was always treated with dignity and care. I was always made to feel welcome when I visited him during the six years he was at Foxburrow Grange. I know he was with people who loved him when his end came. This is a great comfort to our family.

The care my husband has been given is wonderful. When we arrived from hospital, he could do nothing for himself, now he is talking, trying to walk and it is a pleasure to see him so happy. My daughter and I cannot thank the staff enough.

My cousin has been a resident for over two years. She is very happy at Foxburrow Grange and the care she receives is first class. The staff are very caring and responsive. You may find cheaper but you're unlikely to find better.

This is a wonderful place to live. I am lucky to be living here. A big thank you to everyone.

I enjoy living here very much and wouldn't want to live anywhere else. Both the wing manager and staff are all very kind and helpful.

My husband went into the home for two weeks of respite care at the beginning of March. However, due to COVID-19 lockdown occurred a week later and he is still there. I was only able to visit him a few times before this happened but I have been in touch with him daily via FaceTime. He assures me he is happy and well looked after (in fact the staff organised a BBQ for his birthday, with numerous gifts and cards). If he is in agreement, I would be happy for him to remain there.

My mother came to Foxburrow Grange nearly five years ago with the expectation that her life might last three to six months. That she is still with us looking as well as she has been in years (both physically and mentally) is a tribute to the quality of care she has received. The transition from her own home in the Midlands to Colchester was traumatic for all concerned but the help we received and the time staff took to support us all has led to the current happy state of affairs. Staff have shown tremendous respect for my mother's drive to analyse and question things that are new or might change - as a retired teacher she feels it is her duty to check things out. As well as being very bright and clean, Foxburrow is a friendly place for residents and visitors alike.

My mother moved into Foxburrow after coming out of the hospital. I was told by the hospital; my mother was on end-of-life. I know my Mum's health is now deteriorating. However, the home continues to deliver the best care possible in every way. If I could describe in a few words it would be, the staff that look after my mum are amazing, and thank you, for everything they continue to do.

I have been a full-time carer for my darling wife for the past 2 years. We have been married since 1953 and celebrated our diamond wedding on 17th October 2019. She suffers from mixed dementia and since I have been diagnosed with incurable cancer I found it impossible to continue in my caring role. In December she spent a week in the hospital and on discharge was placed in this home initially for a 12-week enablement placement. I was extremely upset and felt most guilty but now know I made the right choice. The entire home is a credit to all the staff who carry out their duties with calmness, always attentive to the needs of residents but not intrusive. Visitors are always made to feel welcome at any time. The food is excellent and always prepared for the individual's needs. Activities and entertainment super. This home is a gem and if needs be my wife will stay on.

On two occasions, I missing one tablet due to the fact they were not ordered and once had to obtain prescriptions from my own surgery.

The building is purpose-built, spacious, airy and welcoming. The staff were all friendly and helpful and always went out of their way to help, whatever the situation. The food was excellent and available at any time. Residents could have their food cooked for them or were able to use the kitchen facilities themselves. One small downside - laundry often went missing, occasionally for a few weeks at a time.

The standard of care is good with helpful and friendly staff. The environment is clean and well maintained and the rooms are spacious. The nursing care is effective when required. GP support is available locally but sometimes slow. Access to residents for family members is good at all times.

Overall it has been a nice experience for myself living here and the services at Foxburrow Grange have been good. Some staff are excellent while others could do more to provide a better service.

Staff are always, friendly, happy, helpful to the resident and myself when I visit.