






Welcome to Alexandra Court in Hull a purpose-built care home located in Hull, close to the city centre.
Each of the 72 ensuite bedrooms is furnished to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity.
At Alexandra Court providing independence and choice is very important – one reason why the home encourages residents to personalise their rooms with their own belongings to help them feel at...
Care Provided by Alexandra Court Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact Alexandra Court Care Centre for full pricing details and T&Cs.
Contact Alexandra Court Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Joycelyn Tsekpo (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
- Number of floors: 3
Room Information
- Single Rooms (84)
Visiting
- Visitors Welcome at all times
Parking
- Free Parking on site
Alexandra Court Care Centre Reviews (49)
Alexandra Court Care Centre has a Review Score of 7.9 (7.939) out of 10, based on 6 reviews in the last 2 years.
Over all time Alexandra Court Care Centre has 49 reviews.
The care to my mother who suffered dementia was amazing. I could not get over how every single member of staff knew mum and always gave her a cuddle and asked how she was. They had a great understanding of how to care for her personal care and would soon change their approach if mum refused to get washed etc. He clothing was always colour coordinated she never looked anything but her best. I must mention the two activity carers their projects/activities/outings etc were fabulous. They worked so well as a team and watching them with all the residents was a pleasure. Well done to them. I must finish with the dignity mum was given in the quality of life my mum had at the home. I know she loved it. Thank you.
My Mother was in Alexandra Court Care Centre for just over a year. The accommodation is exceptional. The management go above and beyond for the residents. My Mother, unfortunately, became gravely ill in October 2016. The care she received was second to none and always treated with dignity and respect. When my family were called to the home, to say our last goodbyes, we were treated with the utmost respect and they couldn't do enough for my Mum and ourselves. When Mum finally passed away, the staff were truly saddened and the manager and nurses helped us with everything we needed to know regarding Mum's death.
These last few week he has been dying of cancer, such special attention make is easier for us his siblings to make it bearable. Please do not forget a home runs on the carers, please be so pleased and grateful - you have the best.
My Mum sadly passed away earlier this month. She was resident at Alexandra Court for three and a half years. We were very fortunate to find Alexandra Court at our time of need. Residents independence is encouraged with the care and support of staff. We were always shown compassion and support by all members of staff.
We cannot express our thanks and gratitude enough for the care and compassion given to our mum and to us, as a family at a very difficult time. The staff worked extremely hard, nothing was too much trouble and the care they gave was commendable.
The home is managed in a very professional and efficient way. The manager also showed compassion and high level of excellent team leading.
This review is given with sincere gratitude.
The care my grandma received was amazing, she was well looked after, the staff were friendly, the whole building was clean and there was a lovely atmosphere as soon as you walked in. I can't thank the staff enough who looked after her
My mum was under the care of Alexandra Court for only a brief time. However, in that short period we were met with the kindest of carers, brilliant nursing staff and management. A home I would recommend to anyone including myself. Nothing was ever too much trouble especially when time was of the essence to other residents a very much home from home in fact we called it a Hotel. The food (with a menu) was brilliant, the entertainment provided every day of the week including weekends kept my mum occupied for as long as she was able to partake along with days out and garden fetes in the grounds. All the organising goes to a dedicated behind the scenes staff. A big thank you to all.
We would like to thank all the wonderful staff for the care and support given to our Mother whilst she was at Alexandra Court. It was a weight off our minds to know how well she was looked after and that she was treated with such dignity and respect. At the time she passed away, the family will not forget how we too received truly genuine support and empathy from the same staff.
My father spent the last 1/2 years at the home. Although suffering from dementia and with much affection by the marvellous staff at the home. Not once in this period were we concerned nor questioned his treatment. A most remarkable home whose kindness, professionalism and care should be praised and recognised.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 July 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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