
The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



Ambleside is a purpose-built care home in Stratford-upon-Avon that has been recently refurbished to an exceptional standard. The care home provides professional and personalised residential and dementia care, as well as short-term respite care and sensitive end of life care.
The superbly decorated interiors include a café, hair and beauty salon, cinema room and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over...
Care Provided by Ambleside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ambleside for full pricing details and T&Cs.
Contact Ambleside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Onsite parking
Ambleside Reviews (103)
Ambleside has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Ambleside has 103 reviews.
Even before my mother moved in to Ambleside we received excellent support and advice from the customer services manager and support staff.
During the six weeks that my mother has been a resident at Ambleside I have seen an improvement in her health and wellbeing.
All staff have provided good care and have maintained her dignity. I have observed exceptional levels of care from some staff and a genuine desire to communicate and befriend her and as a result, her personality is shining through!
The manager and deputy manager are visible and always available and have provided support and reassurance since our first day at Ambleside.Needs have been anticipated and I appreciate the proactive approach the home takes to my mother's care.
I enjoy visiting my mum at the home and I am always welcomed by staff. Thank you.
The standard of the food has declined and there is a high turnover in staff and management. The accounts department still don't seem to know how to manage a top up contract which is stressful for the residents and a cause for concern.
We are sorry to hear that there are aspects of our service that have not meet your mother's expectations and we do appreciate your constructive feedback. A new home manager was appointed in December and some further staff changes followed, however, we are pleased so say that staff turnover has...
My mother needed care for about three months last summer following a fall when she sustained a small fracture in her knee. We were very impressed by the care received at Ambleside. The staff were unfailingly friendly and cheerful and my mother was treated with dignity at all times.
Taking a parent out of their own home and placing them in a care home is one of the most difficult decisions we have to face. From Ambleside, I received total understanding, empathy and care. I was steered very ably through the process and my mother is now settled and content. All staff are extremely friendly and nothing is too much trouble. What a relief it is to me to know that my mum is being cared for 24/7 at Ambleside care home.
Mum was in Ambleside for 7 months, and she was happy and very well cared for during this time. The carers were so kind to her, and helped her cope with the difficulties of everyday life. She loved having her hair done and enjoyed the entertainments she attended. While she did not always enjoy the food, I recognise that producing food that suits absolutely everyone on a daily basis is almost impossible. She did manage to put on some weight, and was eating healthily. I was always made to feel most welcome by the staff, cares and admin staff alike and after Mum died I was encouraged to visit and not be a stranger. I feel most grateful that Mum was so well loooked after, right until the end. To me, the test of a good care home is whether you would be happy to be a resident, and I most certainly would be - though not just yet, thank you!!
My grandmother is well cared for and very content since moving in Ambleside. Al the staff at the home are positive and friendly. Meals are at a very high standard. Rooms are clean and bright. Our entire experience has been excellent.
My father in law was at Ambleside since 2014 and received the best support possible for someone who was 100 years of age and a very private person. He was relatively fit for his age, but staff kept a watchful and friendly eye on him, respecting his wishes as a very private individual, whilst contacting us if they had any cause for concern. They supported him well during the grieving period for his wife who passed away at Ambleside in December 2015 and helped him to live a life without her. Sadly he passed away in December, but the staff continued to and still do support us as a family.
The food whilst satisfactory could improve is tailored to a resident's individual needs.
Overall I believe Ambleside to be excellent and would thoroughly recommend it to anyone.
I came to Ambleside for two weeks following a cataract operation. I was most impressed with the quality and caring nature of all the staff - nothing was too much trouble for them. My room was extremely comfortable. I would have liked more organised activities so that I could have interacted more frequently with other residents. As it was I tended to spend a lot of time on my own in my room.
We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are sorry to hear the activities did not meet your expectations. We do run a full and varied activities programme at Ambleside throughout the week and at...
As a friend/next of kin of a resident, I was very impressed with the pre-admission telephone discussions. Subsequent visit to Ambleside and home visit which addressed all the questions I had about her impending two-week stay. On the many occasions, I visited her I continued to be impressed with the caring and helpful nature of all the staff, without exception. On many occasions volunteering help without being asked. My only quibble would be the quality of the main meals - somewhat unappetising and often cold.
We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are sorry to hear the food offering did not meet your expectations. We take great care in our menu planning to offer a variety of choice. Using fresh...
Extremely disappointing. My aunt was promised help to practice walking, company and attention. It never happened. The food bore no resemblance to the menus on the wall and was very poor - tiny portions, no fresh vegetables or fruit. The key problem seemed to be staffing - not enough staff. No proper cook and agency staff at weekends who did not know that a crumpet needs to be toasted and buttered. How the treatment she received can cost £110 a week is beyond us! Please publish this review!
We are very sorry to hear your aunt’s stay at Ambleside did not live up to your expectations. We do take your concerns and feedback seriously and have been looking into this further. Our staffing levels are based on the needs of our residents as measured by a dependency tool. This tool is updated...
Cannot say how pleased and relieved we are to have Dad in Ambleside. Dad has never really settled anywhere (i.e. for day care and respite) but Ambleside is really a home from home. All the staff I have met have been caring and thoughtful. Dad is still very sociable and has constant interaction with staff during the day. Activities and events are organised regularly. We feel happy and comfortable to have Ambleside as Dad's home.
- Laundry very effcient.
- Food generally good.
The team on the Waterside Wing have been wonderful. My mother has been so content and comfortable, especially since a fall when she broke her hip and had a spell in hospital. From reception to the wing, everyone has been friendly, supportive and caring. Special thanks to the carers and The Waterside girls!
My father entered the home eight weeks ago coming from a close care bungalow attached to the Bentley nursing home, he could no longer live alone because of increasing dementia. Although he "lives in the moment! he is still quite rational and so it was hard for him to have his freedom of movement curtailed. We were however delighted with the home and facilities when we first visited unannounced. The manager and staff made the move very easy, he moved in less than a week. Although it took a while before he started to join in activities, he thought that he was on holiday because everything was so nice. The breakthrough has come now that he can go out in the minibus.
My friend moved in here and was very poorly after a fall and not coping at home. Since she has been here she has gained weight and is very happy with her care, they also have very good entertainers that visit the home regularly.
I am well looked after by very caring staff. What more can I say, but a very big thank you to all of them.
I have now been here for 2 years and although am happy I think that the staff on Hathaway should remain the same as I like to see the same people who tend to our needs. Sometimes the unit is grossly understaffed.
I am happy and secure in this care home - well looked after by caring staff - I am very satisfied.
Myself and family are more than happy with Ambleside and its staff. Mum has been happy in herself and well since becoming a resident at the home. The staff are friendly and very helpful I am always impressed with the activities available for the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
A care home in Stratford-upon-Avon welcomed a furry friend for an afternoon of animal therapy. Jasper the labradoodle was met with plenty of fuss and cuddles when he walked into...
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
There are no upcoming events for Ambleside.
Accreditations
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Meet the Team (0)
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