Ambleside

All staff, carers and nurses go beyond what is expected.

For our family, this is truly a very loving way for us all to share so many special moments with friends and family. Thank you.

This is a lovely facility with caring professionals. Friendly and efficient. I wouldn't hesitate to secure care here.

My mother in law came to Ambleside as an end of life patient suffering from acute myeloid leukaemia. The care, support and dedication of the staff from her transfer from the hospice, to end of life was superb. We will always be grateful for the help we received.

My dear wife came into Ambleside nearly twelve months ago, having previously had two short periods of respite. It came to a point when I realised she needed the proper care that being in the home environment I sadly was unable to do. So the difficult decision of placing her in a care home had to be made and having had previous experience with Ambleside the choice of homes was easy. I cannot thank enough all the staff for the kindness and care they have shown my wife, especially the team on Hamlet who do a first class job. Although I still find it difficult to accept, I know my wife could not be a better place. So thank you Ambleside for all you do, I'm truly grateful.

My relative was in your care for just about one year. She came to you just before Christmas 2017 and you looked after her very well from that time.

We chose Ambleside because we thought it to be the best of all the ones we looked at. She was very happy to be there and she always said that the staff were very kind to her.

Both my mother in law and father in law moved into Ambleside recently. They were made very welcome by the staff. The care and support for my father in law, who was very poorly on moving, was exceptional and has aided his recovery. There is a full week of activities supported by dedicated staff. The home is very clean and the staff go out of their way to be helpful.

My mother has settled in very well because the staff are so warm and friendly. The staff gave good suggestions about the settling in process and these were helpful and worked well. The activity diary is busy and varied and this has proved to be a lot of fun for my mother. Regular trips out and the visiting singer are favourites and she loves the baking and gardening clubs. My mother enjoys the company of the other residents and likes the staff very much. I find it to be a light, bright, clean and happy home.

I am very pleased with the care I am receiving.

My mother-in-law is very pleased with her care at Ambleside. I visit often and find the home very friendly and the staff attentive.

Everyone is very caring, room lovely, overlooking the garden and very clean. My husband was very contented and well looked after. He enjoyed the meals.

There is no smell to the home. It is light and bright and I feel confident in her general care and well being whilst living there.

The food is very good and the staff will always cater for any dietary needs. I have eaten there myself on several occasions including Christmas lunch. The food was extremely good and the whole event was very well run .

My aunt has been in this care home for 18 months and I am very pleased with the facilities and care that is provided for dementia residents. I have also seen an improvement over that period, following a change of management in December 2016.

My aunt has limited capabilities due to her dementia, however the staff at Ambleside do their best for her despite her condition, they are caring and compassionate, and this includes management and admin staff as well as the carers. I also have a good relationship with the staff, receiving understanding and empathy, and it is a great relief to know that she is being cared for 24/7 at Ambleside.

His room is always clean, the food is good and any health issues are dealt with promptly. There are many more female than male residents but the staff have done their best to arrange activities that will appeal to the "Gentlemen".

Before we came to you we did lots of research on all the Care Homes that we considered suitable within the area around where we live. We compared the ones we considered to be the best and yours was the one we finally chose.

We did come to your open day in the summer and we were impressed with the way things were done so that helped us to make our final decision to come to you.

I'm sure that we made the right choice.

As a family, we are confident that Mum is receiving the best possible care helping her to adjust to a new way of life.

My father has been cared for here for nineteen months with unfailing kindness and consideration. Despite Alzheimer's, he still wants to be sociable and is able to join in various group sessions and outings. He likes his food and physically is in quite good shape for 96 years of age. The staff go out of their way to chat to him and guide him towards 'things to do' and because he responds, clearly are fond of him, which is really comforting to me as the only local relative. Health issues are picked up quickly and dealt with appropriately. Altogether an excellent Care Home.

Both my parents are residents at Ambleside. They are on separate wings, because of different health and care needs. However, they are able to see each other daily, if they wish. We have been very happy with how they have settled into their new home. The staff are always ready to go that extra mile to accommodate any requests we may have had. Also, any queries will be answered as soon as possible. It is totally down to my parents if they wish to join in the activities held daily. In saying that, they will also gently encourage 'joining' in rather than just sitting in their rooms. My Mum already views the staff as old friends and we are very grateful that my father in his fog of Dementia is looked after with such care. As a family, we can pop in anytime for a visit, taking Mum to the onsite cafe if she doesn't feel like a trip out is a big plus! She also visits the onsite hair salon once a week for her 'blowdry' which is great. We are so pleased we chose Ambleside as a home for our parents.

The building is new and although my room is not the biggest, it is bright, airy and modern. The grounds are also lovely and are conducive to going for a walk and getting some valuable exercise and fresh air. Most important however is the care and kindness of the staff. From the moment I arrived, when I was welcomed and every subsequent day, everyone has been keen to help me and have done so pleasantly and courteously. They are all truly angels!