
The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



Ambleside is a purpose-built care home in Stratford-upon-Avon that has been recently refurbished to an exceptional standard. The care home provides professional and personalised residential and dementia care, as well as short-term respite care and sensitive end of life care.
The superbly decorated interiors include a café, hair and beauty salon, cinema room and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over...
Care Provided by Ambleside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ambleside for full pricing details and T&Cs.
Contact Ambleside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Onsite parking
Ambleside Reviews (103)
Ambleside has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Ambleside has 103 reviews.
This is a lovely facility with caring professionals. Friendly and efficient. I wouldn't hesitate to secure care here.
My mother in law came to Ambleside as an end of life patient suffering from acute myeloid leukaemia. The care, support and dedication of the staff from her transfer from the hospice, to end of life was superb. We will always be grateful for the help we received.
My dear wife came into Ambleside nearly twelve months ago, having previously had two short periods of respite. It came to a point when I realised she needed the proper care that being in the home environment I sadly was unable to do. So the difficult decision of placing her in a care home had to be made and having had previous experience with Ambleside the choice of homes was easy. I cannot thank enough all the staff for the kindness and care they have shown my wife, especially the team on Hamlet who do a first class job. Although I still find it difficult to accept, I know my wife could not be a better place. So thank you Ambleside for all you do, I'm truly grateful.
My relative was in your care for just about one year. She came to you just before Christmas 2017 and you looked after her very well from that time.
We chose Ambleside because we thought it to be the best of all the ones we looked at. She was very happy to be there and she always said that the staff were very kind to her.
Both my mother in law and father in law moved into Ambleside recently. They were made very welcome by the staff. The care and support for my father in law, who was very poorly on moving, was exceptional and has aided his recovery. There is a full week of activities supported by dedicated staff. The home is very clean and the staff go out of their way to be helpful.
My mother has settled in very well because the staff are so warm and friendly. The staff gave good suggestions about the settling in process and these were helpful and worked well. The activity diary is busy and varied and this has proved to be a lot of fun for my mother. Regular trips out and the visiting singer are favourites and she loves the baking and gardening clubs. My mother enjoys the company of the other residents and likes the staff very much. I find it to be a light, bright, clean and happy home.
I am very pleased with the care I am receiving.
My mother-in-law is very pleased with her care at Ambleside. I visit often and find the home very friendly and the staff attentive.
Everyone is very caring, room lovely, overlooking the garden and very clean. My husband was very contented and well looked after. He enjoyed the meals.
There is no smell to the home. It is light and bright and I feel confident in her general care and well being whilst living there.
The facilities are excellent with a nice reception area, resident lounges, a cinema, laundry and a large garden. Coffee and biscuits are always available. The home is clean, does not smell and the rooms are better than some hotels I have been in!! The ensuites are brilliant and the rooms are warm and airy.
The food is very good and the staff will always cater for any dietary needs. I have eaten there myself on several occasions including Christmas lunch. The food was extremely good and the whole event was very well run .
My aunt has been in this care home for 18 months and I am very pleased with the facilities and care that is provided for dementia residents. I have also seen an improvement over that period, following a change of management in December 2016.
My aunt has limited capabilities due to her dementia, however the staff at Ambleside do their best for her despite her condition, they are caring and compassionate, and this includes management and admin staff as well as the carers. I also have a good relationship with the staff, receiving understanding and empathy, and it is a great relief to know that she is being cared for 24/7 at Ambleside.
His room is always clean, the food is good and any health issues are dealt with promptly. There are many more female than male residents but the staff have done their best to arrange activities that will appeal to the "Gentlemen".
Before we came to you we did lots of research on all the Care Homes that we considered suitable within the area around where we live. We compared the ones we considered to be the best and yours was the one we finally chose.
We did come to your open day in the summer and we were impressed with the way things were done so that helped us to make our final decision to come to you.
I'm sure that we made the right choice.
The facilities are excellent and encourage family and friends to spend quality time together.
The whole staff are friendly and helpful, offering individual care and encouragement on a daily basis to the highest of standards.
As a family, we are confident that Mum is receiving the best possible care helping her to adjust to a new way of life.
My father has been cared for here for nineteen months with unfailing kindness and consideration. Despite Alzheimer's, he still wants to be sociable and is able to join in various group sessions and outings. He likes his food and physically is in quite good shape for 96 years of age. The staff go out of their way to chat to him and guide him towards 'things to do' and because he responds, clearly are fond of him, which is really comforting to me as the only local relative. Health issues are picked up quickly and dealt with appropriately. Altogether an excellent Care Home.
Both my parents are residents at Ambleside. They are on separate wings, because of different health and care needs. However, they are able to see each other daily, if they wish. We have been very happy with how they have settled into their new home. The staff are always ready to go that extra mile to accommodate any requests we may have had. Also, any queries will be answered as soon as possible. It is totally down to my parents if they wish to join in the activities held daily. In saying that, they will also gently encourage 'joining' in rather than just sitting in their rooms. My Mum already views the staff as old friends and we are very grateful that my father in his fog of Dementia is looked after with such care. As a family, we can pop in anytime for a visit, taking Mum to the onsite cafe if she doesn't feel like a trip out is a big plus! She also visits the onsite hair salon once a week for her 'blowdry' which is great. We are so pleased we chose Ambleside as a home for our parents.
The building is new and although my room is not the biggest, it is bright, airy and modern. The grounds are also lovely and are conducive to going for a walk and getting some valuable exercise and fresh air. Most important however is the care and kindness of the staff. From the moment I arrived, when I was welcomed and every subsequent day, everyone has been keen to help me and have done so pleasantly and courteously. They are all truly angels!
Words cannot express how happy I am with the care, kindness and respect that my husband receives at Ambleside. He was made very welcome from day one, as have I and family and friends. It is a lovely, happy, friendly environment and a pleasure to visit, have a coffee and sit in the beautiful garden. Most importantly as I drive off, I am happy and confident that he is happy and well looked after.
A wonderful calm, caring home and caring staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
A care home in Stratford-upon-Avon welcomed a furry friend for an afternoon of animal therapy. Jasper the labradoodle was met with plenty of fuss and cuddles when he walked into...
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
There are no upcoming events for Ambleside.
Accreditations
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Meet the Team (0)
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