Ambleside

Evesham Road, Dodwell, Stratford-upon-Avon CV37 9TG
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9.8 100 Reviews
  • Ambleside, Stratford-upon-Avon
Ambleside is a purpose-built care home in Stratford-upon-Avon that has been recently refurbished to an exceptional standard. The care home provides professional and personalised residential and dementia care, as well as short-term respite care and sensitive end of life care.

The superbly decorated interiors include a café, hair and beauty salon, cinema room and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over the surrounding countryside.

The dedicated team believes that moving into a care home is just another part of life, and they are passionate about supporting residents to enjoy a wonderful, fulfilling lifestyle. With easy access to surrounding towns, residents can enjoy a rich cultural heritage on days out.

Ambleside is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Ambleside

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1699
  • Self-Funded Residential Dementia Care: from £1794
  • RESPITE Self-Funded Residential Care: from £1909
  • RESPITE Self-Funded Residential Dementia Care: from £2004

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Ambleside to find out the exact price for your requirements.

Contact Ambleside to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ambleside to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlotte Levin (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Parking

  • Onsite parking

Ambleside Reviews (100)

9.8

Ambleside has a Review Score of 9.8 (9.833) out of 10, based on 23 reviews in the last 2 years.
Over all time Ambleside has 100 reviews.

Overall Experience
  • 87
  • 10
  • 1
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Date Published
  • 100
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  • 23
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Reviewer Connection to Ambleside
  • 35
  • 16
  • 8
  • 5
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  • 3
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  • 2
  • 1
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Total of 100, showing 61-80
Review from Edward A (Relative of Resident) published on 3 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was in your care for just about one year. She came to you just before Christmas 2017 and you looked after her very well from that time.


We chose Ambleside because we thought it to be the best of all the ones we looked at. She was very happy to be there and she always said that the staff

were very kind to her.
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Review from Peter B (Son-in-law of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my mother in law and father in law moved into Ambleside recently. They were made very welcome by the staff. The care and support for my father in law, who was very poorly on moving, was exceptional and has aided his recovery. There is a full week of activities supported by dedicated staff. The
home is very clean and the staff go out of their way to be helpful.
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Review from Rachel M (Daughter of Resident) published on 26 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled in very well because the staff are so warm and friendly. The staff gave good suggestions about the settling in process and these were helpful and worked well. The activity diary is busy and varied and this has proved to be a lot of fun for my mother. Regular trips out and the
visiting singer are favourites and she loves the baking and gardening clubs. My mother enjoys the company of the other residents and likes the staff very much. I find it to be a light, bright, clean and happy home.
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Review from Rachel B (Resident) assisted by family/friend published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care I am receiving.
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Review from Maureen B (Daughter-in-law of Resident) published on 19 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very pleased with her care at Ambleside. I visit often and find the home very friendly and the staff attentive.
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Review from C W (Wife of Resident) published on 2 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very caring, room lovely, overlooking the garden and very clean. My husband was very contented and well looked after. He enjoyed the meals.
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Review from L W (Daughter-in-law of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother in law is very happy at Ambleside. She is treated well and staff are caring.
There is no smell to the home. It is light and bright and I feel confident in her general care and well being whilst living there.
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Review from Mark S (Son of Resident) published on 23 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Ambleside for several months now and I am very pleased with the care he is receiving. The staff are well trained, professional and caring. We have got to know the staff as they are normally dedicated to one suite so they get to know the residents well and helps us when
asking how our father is getting on. The staff are always keen to get the residents involved with the activities planned if they want to.
The facilities are excellent with a nice reception area, resident lounges, a cinema, laundry and a large garden. Coffee and biscuits are always available. The home is clean, does not smell and the rooms are better than some hotels I have been in!! The ensuites are brilliant and the rooms are warm and airy.
The food is very good and the staff will always cater for any dietary needs. I have eaten there myself on several occasions including Christmas lunch. The food was extremely good and the whole event was very well run .
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Review from Lesley Y (Niece of Resident) published on 16 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt has been in this care home for 18 months and I am very pleased with the facilities and care that is provided for dementia residents. I have also seen an improvement over that period, following a change of management in December 2016.


My aunt has limited capabilities due to her dementia,

however the staff at Ambleside do their best for her despite her condition, they are caring and compassionate, and this includes management and admin staff as well as the carers. I also have a good relationship with the staff, receiving understanding and empathy, and it is a great relief to know that she is being cared for 24/7 at Ambleside.
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Review from Jane K (Daughter of Resident) published on 11 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been resident at Ambleside for 13 months. It took a while for him to settle in but with the help of the staff he is now very content. Staff are very attentive to him and friendly to me whenever I call - this includes management and admin staff as well as the carers. I was very impressed
that everyone called him by his name from the day he moved in.
His room is always clean, the food is good and any health issues are dealt with promptly. There are many more female than male residents but the staff have done their best to arrange activities that will appeal to the "Gentlemen".
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Review from Ted A (Power of Attorney of Resident) published on 11 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our relative has been in your Care Home for just over a month now and we are all very pleased with the standard of care that you provide.
Before we came to you we did lots of research on all the Care Homes that we considered suitable within the area around where we live. We compared the ones we considered
to be the best and yours was the one we finally chose.


We did come to your open day in the summer and we were impressed with the way things were done so that helped us to make our final decision to come to you.


I'm sure that we made the right choice.

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Review from Lynda C (Daughter of Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a relief to find a place for full-time nursing care for our mother at Ambleside.
The facilities are excellent and encourage family and friends to spend quality time together.
The whole staff are friendly and helpful, offering individual care and encouragement on a daily basis to the highest of
standards.
As a family, we are confident that Mum is receiving the best possible care helping her to adjust to a new way of life.
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Review from Rosemary D (Daughter of Resident) published on 17 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been cared for here for nineteen months with unfailing kindness and consideration. Despite Alzheimer's, he still wants to be sociable and is able to join in various group sessions and outings. He likes his food and physically is in quite good shape for 96 years of age. The staff go out
of their way to chat to him and guide him towards 'things to do' and because he responds, clearly are fond of him, which is really comforting to me as the only local relative. Health issues are picked up quickly and dealt with appropriately. Altogether an excellent Care Home.
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Review from Julie M (Daughter of Resident) published on 3 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents are residents at Ambleside. They are on separate wings, because of different health and care needs. However, they are able to see each other daily, if they wish. We have been very happy with how they have settled into their new home. The staff are always ready to go that extra mile to
accommodate any requests we may have had. Also, any queries will be answered as soon as possible. It is totally down to my parents if they wish to join in the activities held daily. In saying that, they will also gently encourage 'joining' in rather than just sitting in their rooms. My Mum already views the staff as old friends and we are very grateful that my father in his fog of Dementia is looked after with such care. As a family, we can pop in anytime for a visit, taking Mum to the onsite cafe if she doesn't feel like a trip out is a big plus! She also visits the onsite hair salon once a week for her 'blowdry' which is great. We are so pleased we chose Ambleside as a home for our parents.
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Review from Alastair T (Resident) assisted by family/friend published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The building is new and although my room is not the biggest, it is bright, airy and modern. The grounds are also lovely and are conducive to going for a walk and getting some valuable exercise and fresh air. Most important however is the care and kindness of the staff. From the moment I arrived, when
I was welcomed and every subsequent day, everyone has been keen to help me and have done so pleasantly and courteously. They are all truly angels!
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Review from Joanne T (Wife of Resident) published on 26 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot express how happy I am with the care, kindness and respect that my husband receives at Ambleside. He was made very welcome from day one, as have I and family and friends. It is a lovely, happy, friendly environment and a pleasure to visit, have a coffee and sit in the beautiful garden.
Most importantly as I drive off, I am happy and confident that he is happy and well looked after.
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Review from J C (Relative of Resident) published on 5 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful calm, caring home and caring staff.
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Review from Sally S (Daughter of Resident) published on 4 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Even before my mother moved in to Ambleside we received excellent support and advice from the customer services manager and support staff.


During the six weeks that my mother has been a resident at Ambleside I have seen an improvement in her health and wellbeing.


All staff have provided good care

and have maintained her dignity. I have observed exceptional levels of care from some staff and a genuine desire to communicate and befriend her and as a result, her personality is shining through!


The manager and deputy manager are visible and always available and have provided support and reassurance since our first day at Ambleside.
Needs have been anticipated and I appreciate the proactive approach the home takes to my mother's care.


I enjoy visiting my mum at the home and I am always welcomed by staff. Thank you.

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Review from Jonathan B (Son of Resident) published on 5 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The ratings below were compiled with my mother so they are the view of the resident rather than myself.
The standard of the food has declined and there is a high turnover in staff and management. The accounts department still don't seem to know how to manage a top up contract which is stressful for
the residents and a cause for concern.
Reply from Samantha Debenham, Marketing Support Administrator at AmblesideWe are sorry to hear that there are aspects of our service that have not meet your mother's expectations and we do appreciate your constructive feedback. A new home manager was appointed in December and some further staff changes followed, however, we are pleased so say that staff turnover has reduced in recent months and we now have a much more stable team in place. I understand that our head chef and business administrator have been working closely with your mother to address her concerns and ensure an improved service, including developing a menu which incorporates her preferences. We hope that you have since seen an improvement but please do talk to the home manager if you have any further concerns or your mother can raise these at the resident's committee, of which she is an active member.
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Review from Ann R (Daughter of Resident) published on 26 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed care for about three months last summer following a fall when she sustained a small fracture in her knee. We were very impressed by the care received at Ambleside. The staff were unfailingly friendly and cheerful and my mother was treated with dignity at all times.
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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Ambleside is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Ambleside is calculated as follows: ( (240 Excellents x 5) + (21 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 269 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ambleside is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (109)

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