
The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



Ambleside is a purpose-built care home in Stratford-upon-Avon that has been recently refurbished to an exceptional standard. The care home provides professional and personalised residential and dementia care, as well as short-term respite care and sensitive end of life care.
The superbly decorated interiors include a café, hair and beauty salon, cinema room and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over...
Care Provided by Ambleside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ambleside for full pricing details and T&Cs.
Contact Ambleside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Onsite parking
Ambleside Reviews (103)
Ambleside has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Ambleside has 103 reviews.
This has been our first experience of residential respite care for a close relative and we have been so surprised and impressed with every step of the journey. The staff and management have gone above and beyond our expectations in making our relative comfortable and at ease whilst reassuring us that we have made the right decision.
The carers are all pleasant, however I am concerned that my relative is not receiving the care she should have. She has not been given the appropriate prescribed medication. There is never anyone available to talk to (or even to let us out of the building), and the phone is never answered. Some of the food she has been given has been inappropriate for her medical needs. Overall I am very disappointed. There are too few staff and either they haven't received adequate training or have not understood what is required to deliver medical care at the end of life.
Thank you for taking the time to provide feedback, however, we are truly disappointed to hear of your experience. Please rest assured we work closely with healthcare professionals in the community to regularly review care plans, including medication, to ensure residents are given the medication...
Every time I visit my friend, the staff are all friendly and always smiling. The home is light and airy and the rooms well appointed. The chef makes the best cakes and pastries and they are always available.
Thank you very much for taking the time to leave a review. We will make sure the chefs are made aware of your comments about their cakes and pastries and we look forward to seeing you soon over tea and cake
I am so impressed with Ambleside's care for Mum, the staff are lovely and go the extra mile to make sure she is ok and happy, thank you so much. She always seems content when we call in, and there are plenty of staff on hand to support her.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Ambleside Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum came into Ambleside Care Home in October last year, after the sudden loss of my father. They had been married for over 50 years and Dad always cared for Mum. Mum was not able to cope in the family home on her own, so we looked for a suitable care home. After Mum had tried the home for two weeks she was reluctant to leave. All the staff (especially one member of staff in particular) have been so caring and compassionate while Mum has been settling in during a very difficult time. Mum does require a lot of help in day-to-day things, which the home are always willing to support. Ambleside is always a happy place, clean and tidy. Whilst there have been some ups and downs, I cannot fault how the team at Ambleside have always responded and supported Mum in everything she needs. I would very happily recommend Ambleside Care Home.
Thank you so much for taking the time to send us this review. Ambleside is one happy family and it is our absolute pleasure to have helped Mum through this difficult time. Look forward to seeing you soon.
Very friendly and approachable staff.
Thank you for taking the time to leave this review; we are glad that your experience at Ambleside has been so positive. We very much look forward to seeing you again soon.
I studied the local care availability online and my son drove me up to see my sister and I had arranged to visit Ambleside with her while on the day visit.
The staff at Ambleside were so pleasant and kind, explaining the sort of help they offered, the cost, the activities, the facilities, the dining rooms and bedrooms etc. Care is available at whatever level needed.
My sister accepted some respite care which so far has been excellent and I am hopeful she will stay there indefinitely and get the help that is available to her.
Thank you so much for taking the time to leave a review. We are so pleased that your sister is enjoying her time with us here at Ambleside. She really is a part of our community and it is so nice to see her sat at lunch and joining in with activities. We would love for her to stay with us.
Even with our mum being keen to make the move, it is still a very significant and emotional process. We can’t thank the Ambleside team enough for making everything as joyful and as easy as possible. The whole family feel supported. Visiting Mum is just lovely. It’s great to see her happy, well cared for, in lovely surroundings, thoroughly enjoying the plentiful supply of great food and feeling safe.
Mum moved into Ambleside with an infection we didn't know about. She has been very ill but the staff have looked after her so well. The care manager of her suite has been absolutely amazing. All the staff are lovely and we even found the cleaner having a coffee with Mum as Mum wanted the company. It's a lovely place. Residents are treated with such dignity and respect. My brother and I are happy with our choice.
At Ambleside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
We cannot thank the team at Ambleside enough. The love and care they have shown to our father (and ourselves) has helped make a very difficult time so much easier. The team were extremely sensitive to our needs and the ongoing care truly reflects what a homely, supportive and inclusive community that they provide. Everybody consistently goes above and beyond with nothing being too much trouble and always with a smile. Thank you, simply does not cover the depths of our gratitude and appreciation.
At Ambleside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
If only there were more nursing homes like Ambleside, so caring and always a happy face. My husband is paraplegic, the staff are kind to him and he's so happy and his care is wonderful. They have a marvellous manager and deputies, I cannot fault them in any way. If anything goes wrong it's attended to straight away. Thank you, Ambleside.
At Ambleside Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.
The Customer Relations Manager has been very helpful with the administration and process for admitting my father who is 92 years old. Moved him to a better room when one became available. The staff are providing excellent care and feedback to my sister and I and treaty Father with dignity and compassion.
Ambleside were extremely helpful and speedy when we needed to move a 91-year-old lady from another care home. The process was completed with ease and the managerial staff were superb. The food has been excellent and very varied. All the staff are very friendly and nothing is too much trouble for them. We are pleased with the decision made to move to Ambleside, the resident has settled in very well. The care received so far has been great and we have been made to feel very welcome.
What a wonderful home. My father entered Ambleside when my father's dementia/general health spiralled out of control. The staff were absolutely brilliant, supporting not only my father but also the family. The staff looking after my father are so caring and kind, getting him involved in many activities. I cannot convey how happy I am to see my Dad so well cared for.
My mum had to move into Ambleside at very short notice. The process of arranging for her to move in was made really easy by the attentiveness of the managerial staff, and that took the stress out of a difficult situation, which I was very thankful for. On my initial visit, once she'd moved in, she was adamant that she wanted to return home. However, by the second visit, she seemed really settled. I believe that was because of the support she was being given by the Ambleside carers, and a recognition by her that she was in a place where she was being cared for - and at age 91, that is what she needed. I've been impressed by the home itself, it's clean, tidy and spacious and it has a very calm atmosphere. All in all, this has been a really positive move and I'm confident that mum is living in a caring and supportive environment.
Ambleside have looked after my mum since March 2022. The staff are lovely and caring, and they went to a lot of trouble to help her settle in. Although she was adamant at first that she only wanted to stay for a few weeks, she now says going there is the best thing she could have done and is really happy. She has made friends and there is always someone around to have a coffee with or walk round the (extensive) gardens with.
The staff are all very friendly and helpful and nothing is too much trouble. The food is excellent and of high quality, my parents enjoy it immensely. Every time I visit all areas look clean and comfortable. The management are attentive and the customer relations person is always willing to help with any problems that might arise.
My 90-year-old aunt had been struggling at home alone for a number of years, resisting help and refusing to have in-home care. Eventually, this resulted in a decline in living standards and her personal care had started to lapse. After a few hospital stays on safeguarding concerns we managed, with the help of the Ambleside staff, to convince my aunt to spend a few weeks "holiday" at Ambleside. The staff were fantastic in settling my aunt and finally when the time to go home came, my aunt did not want to leave, so now she is a permanent resident. The team at Ambleside have been very supportive throughout. Communication is first rate and nothing is too much trouble. The home itself is clean and well managed with good facilities and plenty of activities.
After an extensive search, we decided to place my father into respite care at Ambleside for two weeks. As it was working out so well this was made permanent. What attracted us to Ambleside initially was the fact that it was purpose-built, spacious, very clean, and with extensive gardens and communal areas. The cafe is a particular favourite. The staff are all very friendly and the food is excellent - they have a very talented chef. The rooms are very well appointed and the low-rise, wide span of the building creates a very airy, bright, and pleasant environment.
My sister's move to Ambleside after being in several Birmingham hospitals for most of 2022 was a big decision because she also left her own home. She agreed it would be sensible to live near me and within a short time said she was happy there. I visited 2 other local nursing homes but from entering Ambleside it felt ‘good’. The staff member who greeted me explained Ambleside would be my sister's home - not somewhere she herself worked! Continuing the appointment I was assured about the care level and how my sister's nursing needs would be met. I visit whenever I want and while there it’s like being in my sister's own home; I make a drink, can have a meal and staff are always available to answer questions about my sister's personal or medical needs. I’m so thankful that she’s safe! Ambleside nurses quickly identified when my sister medically deteriorated and had to be admitted to hospital (twice in a short time) but then welcomed her back providing the same great care and always keeping me informed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
A care home in Stratford-upon-Avon welcomed a furry friend for an afternoon of animal therapy. Jasper the labradoodle was met with plenty of fuss and cuddles when he walked into...
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
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