
The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



The staff were absolutely brilliant, supporting not only my father but also the family.Chris B(Son of Resident/Service User)



Ambleside is a purpose-built care home in Stratford-upon-Avon that has been recently refurbished to an exceptional standard. The care home provides professional and personalised residential and dementia care, as well as short-term respite care and sensitive end of life care.
The superbly decorated interiors include a café, hair and beauty salon, cinema room and spacious en-suite bedrooms, many of which open onto large, secure gardens. Other rooms have stunning views over...
Care Provided by Ambleside
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Ambleside for full pricing details and T&Cs.
Contact Ambleside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- Onsite parking
Ambleside Reviews (103)
Ambleside has a Review Score of 9.8 (9.841) out of 10, based on 21 reviews in the last 2 years.
Over all time Ambleside has 103 reviews.
My mother needed respite care for three weeks at short notice. Ambleside was brilliant in arranging this for her. The personnel we liaised with empathised with our family who felt under a time pressure to find suitable accommodation. The staff were very welcoming on arrival and provided good care throughout the stay.
Having had a total hip replacement I had 2 weeks of respite care to begin recovery. Deciding to do this and use the facilities of Ambleside was one of my best decisions. They helped me have confidence and care to move back home at the end of 2 weeks. A very comforting and caring environment.
My mum has only been a resident of Ambleside since the middle of April. Choosing the right care home for a loved one is never easy, but my expectations were exceeded right from the start, so the decision actually wasn't too difficult to make. All of the staff (and I mean ALL) are genuinely kind and caring, and many have gone the extra mile to ensure that her transition to this new way of life has been as easy as possible. There have been a few emotional wobbles along the way but these have been handled with sensitivity and care, and communication with myself is always open and honest. On the whole mum has settled in far quicker than I had anticipated, and I too feel very welcome as part of this new extended family. She thinks the staff are wonderful and she enjoys the open, airy environment, especially the gardens. She has been encouraged to join in the daily activities, is making new friends and seems to have found a competitive streak she didn't know she had!
My mother spent five and a half happy years at Ambleside and during that time it become home, and the staff became family, not only to her but also to myself and my family. During the lockdowns of the pandemic the manager and staff went above and beyond to retain communications between residents and their families, which was much appreciated and avoided many of the issues experienced at other homes. Due to the care and measures put in place by the manager, we were confident the residents were safe and protected as much as possible. Throughout her time at Ambleside my mother was treated with dignity, friendliness and great care by all the staff. A belated but nonetheless heartfelt thanks to all the special people at Ambleside who showed us such kindness over the years. The home is warm and welcoming, fresh and happy, with smiles and friendly words (and a coffee!) always waiting. I have no hesitation in recommending Ambleside to anyone considering residential care for a loved one.
Ambleside is a modern, bright, safe and warm home with a friendly and welcoming vibe. My father's care needs are always met promptly, and staff across all disciplines consistently show a positive and upbeat attitude. Staff are approachable and considerate to both residents and visitors. Ambleside feels like a home, not an institution where residents are treated as individuals. There are a range of activities across the week, and residents are encouraged to join in if it is something they would enjoy. Food is of a consistently good standard, and the gardens and cafe are pleasant surroundings for families and friends to meet. I would certainly recommend the home and feel fortunate that my father lives there.
It's wonderful that the home is back to pre-covid activities for the residents. Fantastic singers/musicians have been entertaining residents and visitors. Lovely signs of spring appearing everywhere within the home. Staff going the extra mile to make Ambleside 'a home away from home'. The cafe is again the meeting hub for visitors and residents alike.
Care for my Mum has been excellent. The process of choosing and entering the home last July was made much easier by the sympathetic customer manager based at the home. After a stroke in December, the staff worked very hard to get Mum walking, talking and eating again and never assumed that these were things she would no longer be able to do. The home environment is lovely and spotlessly clean and the cafe is a great place for visiting. The food is excellent and when Mum needed puréed food for a while after her stroke this was presented as separate items with carrots in the shape of a carrot which is so much more appetising and dignified than a bowl with everything mixed together. Activities are increasing after Covid-19 and are well planned and enjoyable. Most importantly the staff are fantastic and caring. Everyone from reception to cleaners to carers knows Mum and the continuity of staff seems to be very good too. The manager is approachable, available and runs the home very effectively.
My husband is being given marvellous care and attention. He lives in a well-decorated, colourful, happy home. He is surrounded by wonderful carers. I feel at home and I am treated with courteousness. My husband has spent 3 years in the home. His care is the best he could have. I feel at home when I visit.
The carers were absolutely fantastic to me. Nothing was too much trouble and made my stay very restful and content post three weeks in hospital.
My wife who was admitted "end of life care", the care she had received was professional, caring and was always shown support and dignity. Visits from day one by myself and son and daughter has been exemplary. We have been reassured that my wife is getting the best of care. At all times we have been informed of this unfortunate situation.
The atmosphere at Ambleside is one of calm, structure and warmth. As a new visitor, I have experienced helpful advice from the information desk as well as a welcoming gesture. There is a coffee area, offering a wide range of refreshments, where a visitor can go whilst the visited resident is given care rather than staying in a corridor or leaving the building. For visitors who have travelled a long distance, this is a welcoming factor. Corridors and communal areas are clean and tidy with wide access for wheelchair users. The dining room where I ate was well set out and very pleasantly served with a tasty meal of choice. The resident's room which I visit is tastefully decorated and I have been encouraged to individualise it. Dignity and safety have been appreciated by nursing staff.
Ambleside is a fabulous care home, with fabulous staff in a fabulous setting. My mum moved there 5 weeks ago and already she looks so much better due to the wonderful care she is receiving. Meals are excellent, choices for all courses. Bedrooms are bright, clean and very nicely decorated. Amazing selection of activities every day for residents to enjoy, including a cinema! I would highly recommend this lovely home.
We could not have gone through looking after our Grandmother without the help of everyone at Ambleside. They have taught us so much just by their actions and have shown us how to care for someone with dementia, supportive until the end. We have been so grateful to the whole team.
I am just ending two weeks respite care at Amblesidefollowing a half hip replacement at hospital. Living alone I felt in need of some rest and being looked after, with time to do plenty of exercise and walking practice before going home. I would like to say I have found all aspects of Ambleside extremely satisfactory, from the management down through all the staff - all very caring and willing. Ambience good, nice, light, airy rooms, kept very clean. Personally I have not joined activities, but there seems plenty of general interests and entertainment for residents. Have enjoyed my stay and sorted myself for home.
My mum came to Ambleside in August 2018 as she was no longer able to look after herself. She is 98 and had been suffering a number of ailments as well as increasing signs of Dementia. Over the last year, her general health has improved considerably, without doubt, due to the care, support and excellent diet provided by staff at the home. Inevitably her Dementia has worsened but she is extremely happy and content. A marked difference in how she was only 12 months ago. The family are all very grateful for the personalised care being provided. Mum chooses to eat her meals in her room, not participate in activities (despite encouragement) and generally just do what she chooses to do. Could not be better for her, coupled with considerable relief for the family knowing she is very well looked after.
Ambleside Care Home has looked after my wife for 3 1/2 years. During that time I have been completely satisfied with every respect of the care. I have found all the carers and management extremely good. I have had no cause to complain.
Very good care. Carers always obliging and ready to help him and give him his required care. There has only ever been one member of staff that we have difficulties with but since moving units this problem has been alleviated.
What delightful caring staff! All of them, no matter what their job title, go beyond the call of duty. They are kind, cheerful, treat the residents and each other with dignity. There is an all-pervading warm atmosphere here at Ambleside. Well done all of you.
All staff, carers and nurses go beyond what is expected.
For our family, this is truly a very loving way for us all to share so many special moments with friends and family. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 February 2025Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
A care home in Stratford-upon-Avon welcomed a furry friend for an afternoon of animal therapy. Jasper the labradoodle was met with plenty of fuss and cuddles when he walked into...
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
There are no upcoming events for Ambleside.
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