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Hinckley House Care Home - Avery Healthcare

Tudor Road, Hinckley, Leicestershire LE10 0EH
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Hinckley House Care Home - Avery Healthcare, Hinckley
Hinckley House Care Home - Avery Healthcare, Hinckley
Hinckley House Care Home - Avery Healthcare, Hinckley

Part of Avery Healthcare's growing portfolio, Hinckley House is the group's second care home in Leicestershire and has been modelled on a highly acclaimed sister care home near Nuneaton. Since its opening, the home has garnered a good reputation locally. It attracts residents across Leicestershire and neighbouring towns such as Burbage, Earl Shilton and Barwell.

Situated on Tudor Road and adjoining Richmond Park, the retirement home offers spacious bedrooms that feature...  

Care Provided by Hinckley House Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,350
Residential Dementia CareFrom £1,350From £1,350

Contact Hinckley House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Leanne Cooper(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Hinckley House Care Home - Avery Healthcare Reviews (87)

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9.6

Hinckley House Care Home - Avery Healthcare has a Review Score of 9.6 (9.594) out of 10, based on 14 reviews in the last 2 years. Over all time Hinckley House Care Home - Avery Healthcare has 87 reviews.

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Review from John P (Son of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

The situation has now returned to "normal" at Hinckley House Care Home after much of the period from Christmas being in "lockdown", since Christmas 2021 due to Covid19 and other issues. My dad resides on the 1st floor which specializes in dementia care. He is "loved" by the carers who always treat him with respect and regularly make a fuss of him. Dad has been there since the end of September 2021 and settled in quite quickly and appears to be genuinely happy!

Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is a true pleasure to care for your father and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life. We look forward to seeing you on your next visit. Best Wishes.

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Review from Jane C (Wife of Resident) published on 27 June 2022 Submitted via Website
Overall Experience

Always very helpful. Excellent care given, cannot fault the team, very professional and friendly staff that take pride in what they do. Reassuring that my husband’s individual needs and requirements are always being taken care of.

Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is a true pleasure to care for your husband and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free...  

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Review from Keith B (Son of Resident) published on 3 June 2022 Submitted via Website
Overall Experience
My mother has been a resident at Hinckley House since October 2020. My mother always seems happy and contented and well cared for. The staff are very friendly and go out of their way to support her. I am made aware of any issues concerning her and always notified of medical issues and consulted if required.

There is a good degree of activities for the residents and occasional outdoor visits that are appreciated. Although these have obviously been impacted by Covid.

Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home in Hinckley. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving you and your family peace of mind. Your feedback is truly invaluable to us and our staff team who go...  

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Review from Sheryl W (Daughter of Resident) published on 13 May 2022 Submitted via Website
Overall Experience

My dad was a resident at Hinckley House since May 2021 until he passed away in April 2022. He received the most wonderful care from highly skilled and caring staff. I always felt the staff really cared about Dad and did their best always to make sure his needs were met. We noticed training was available to up skill staff. Myself and the rest of our family were always made to feel welcome and were given so much support ourselves particularly in Dad's final weeks. When he was able, Dad enjoyed the enrichment activities provided. Dad's room and bathroom were spacious and had a great view of the garden and park. The communal lounge is bright and airy and dining was akin to eating in a hotel. Everywhere was always lovely and clean. We couldn’t have wished for a better home for our Dad's final year and are so grateful for all the care and support provided. Thank you to all in the staff team.

Reply from Paul Botham, Home Manager at Hinckley House Care Home - Avery Healthcare

I would like to thank you on behalf of Hinckley House Care Home, for your kind words on the service and experience, both your dad and family received during his stay at with us. We as a team, took great pleasure in supporting your dad during his time at the home and were extremely saddened at his passing.

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Review from R D (Daughter-in-law of Resident) published on 3 May 2022 Submitted via Website
Overall Experience

Just wanted to say thank you for a thoughtful and proactive welcome from a member of staff on duty this afternoon (30/05/22). She checked that our family member resident was prepared for us to enter the room, moved the safety mattress, found a vase for the flowers, updated us about an ongoing health issue, and after we left went back to help with a cup of coffee. All cheerfully and efficiently done. Great to be able to come and visit again. Thank you.

Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home in Hinckley. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. We are delighted to hear that you enjoyed your recent visit and look forward to welcoming you back again soon. Best wishes.

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Review from Kevin K (Son of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

Professional and caring in all aspects, accommodating family needs as well as mums. Excellent service. A big thank you to all.

Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home in Hinckley. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. It is a true pleasure to have your mum living with us in...  

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Review from Heather B (Daughter of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

Since moving my Mum into Hinckley House Care Home in February 2019, I have had complete peace of mind. All of the staff have shown a very high level of care towards my Mum and work hard to help her in every way they can. As I live overseas, I don’t get to visit her as often as I would like, but the management team have done everything to make my visits as easy and smooth as possible. I would highly recommend this home to any of my friends with elderly parents needing care.

Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home in Hinckley. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how...  

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Review from Andrew B (Son of Resident) published on 8 February 2022 Submitted via Website
Overall Experience
My mum has been a resident in Hinckley House Care Home for approximately 6 months now and during that time I have found :
The staff to be extremely helpful and caring.
The food to be excellent (according to my mum).
The activity program to be ideal for enticing for more mature people.
The professionalism of the staff to be excellent.

A friendly face on the reception every time I visit. I am always made to feel welcome and the reception staff are always very helpful.

Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home. Your feedback is truly invaluable to us and our staff team whom go over and above the standards on a daily basis in order to provide an excellent level of care. We are delighted to hear that your mum appreciates the varied menu,...  

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Review from S L (Daughter of Resident) published on 8 April 2021 Submitted via Postal Card
Overall Experience

My mother has been a resident here for nearly two years and has always received the best care. All the staff are highly professional, willing and provide exceptional care and support. The facilities are excellent and their handling of the COVID restrictions had been amazing sticking a balance between the needs of visitors and keeping residents safe.

Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home. Your feedback is truly invaluable to us, and our staff team are delighted to hear such kind words about the dedicated work that they do to ensure all our residents receive exceptional standards of care. The well-being and safety of...  

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Review from R L C (Daughter of Resident) published on 18 February 2021 Submitted via Website
Overall Experience

Due to my Mum entering hospital for a second time in six weeks, she became very frail and unable to return home. At very short notice a place had to be arranged for her to be discharged from hospital to a care home. Hinckley House had been recommended to me, I contacted the manager, who reassured me and guided me through the process. Mum went into Hinckley House a few days before Christmas. Due to COVID, this was (and still is) a very difficult time as I wasn't able to see my Mum and explain what was going to happen, nor was I able to look round Hinckley House beforehand. I was obviously worried but I have found all the staff helpful, supportive, caring and professional. They booked a Skype call for both Christmas and New Years Day and are always happy to take my phone calls enquiring about my Mum. I can't thank them enough for the care and support that they are giving to my Mum in what are also difficult times for them.

Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare

Thank you for taking the time to review Hinckley House Care Home. Our diligent approach to care you can be confident with is delivered by a highly trained staff team and allows for regular garden and internal visits from friends and family. To help maintain contact with residents loved ones and...  

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Review from Irene G (Daughter-in-law of Resident) published on 13 October 2020 Submitted via Website
Overall Experience
My father-in-law went onto Hinckley House for a month's respite in February 2020.

The accommodation and staff are first-class. My father-in-law never returned home after his month's stay as he enjoyed his time in Hinckley House so much he became a full-time resident.

Reply from Paul Botham, Home Manager at Hinckley House Care Home - Avery Healthcare

Many thanks for your review, it is always a pleasure to look after your father-in-law.

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Review from Rachel B (Daughter of Resident) published on 8 September 2020 Submitted via Website
Overall Experience

Mum has been in Hinckley House Care Home since March 2020, this being particularly strange times for everyone going into lockdown. Mum has advanced dementia and so it must have been difficult for her getting to know new staff and surroundings, with no family visits. We as a family knew from our tour around the care home that this was the right setting for Mum, spacious, spotlessly clean, nicely decorated and equipped bedrooms, modern ensuite bathrooms and comfortable lounges. The menu had great variety and delicious cakes/desserts, which always brings a smile to Mum's face. All staff have been fantastic, caring, supportive, friendly, professional, nothing has been too much trouble. I was never once made to feel it was a problem to ring to check how Mum was, how she was settling in etc. They have made Skype calls possible, garden visits etc. We are so grateful to them all, for the love, support and hard work they provide to both Mum and ourselves.

Reply from Paul Botham, Care Home Manager at Hinckley House Care Home - Avery Healthcare

Many thanks for the review, Rachel, it is always a pleasure to look after your lovely mum.

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Review from Denise (Daughter-in-law of Resident) published on 18 August 2020 Submitted via Website
Overall Experience

It was a difficult decision to move my father-in-law from his family home into care but we definitely made the right choice of home. He has settled in well and has not lost his sense of humour or cheeky ways. He is very content to be there and enjoys the banter with all the extremely friendly, helpful and professional staff. Most importantly we know he is always safe and well looked after. We could not ask for better care. Thank you to everyone involved.

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Review from Chris (Daughter of Resident) published on 11 June 2020 Submitted via Website
Overall Experience
My mum has been a resident at Hinckley House for four years, moving in, in June 2016.
Mum was diagnosed with Alzheimer's disease and Dad was extremely physically poorly so life at home was becoming extremely challenging.
Hinckley House gave them a new chapter in their lives in which they could live safely, their differing health needs could be met and as these needs changed so the help that was needed also changed.
But another important change was the social life now available too. Suddenly Mum was having her hair done weekly, attending sing-a-longs, going to church services as well as many craft activities. All this was available in Hinckley House.

Life has been very difficult for everyone recently and although I have been unable to visit, I have taken great comfort knowing that the staff have become extended family and have also provided the emotional support that I have been unable to give.

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Review from Christine C (Daughter of Resident) published on 9 April 2020 Submitted via Website
Overall Experience

I cannot fault the care that my Mum is receiving. All of the staff go above and beyond to ensure that the residents are treated with respect, receive the best care and are kept entertained. The Carers are proactive with any health issues ensuring that treatment is received promptly. The Hinckley House staff give family members peace of mind that their loved ones are in good and caring hands and make sure that the residents feel valued.

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Review from Sharon (Niece of Resident) published on 9 April 2020 Submitted via Website
Overall Experience
I worked for a long time in the community with visits to all the local homes and I didn’t find one as good as Hinckley House, from the warm welcome from all the staff, to the spotless cleanliness of the home.

I would also like to say a massive thank you to all the staff for putting their own health and that of their families to care for our families during the Covid-19 outbreak. Without your selflessness, I don’t know what we as relatives would do. You're all amazing and I am so very grateful to each and every one of you.

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Review from S D (Sister-in-law of Resident) published on 2 April 2020 Submitted via Postal Card
Overall Experience

It was comforting to know my mother-in-law was in such good hands with excellent care from all at Hinckley House.

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Review from J M (Niece of Resident) published on 29 January 2020 Submitted via Postal Card
Overall Experience

Excellent care and activities, which cover all residents if they wish to join in.

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Review from P L (Partner of Resident) published on 7 January 2020 Submitted via Postal Card
Overall Experience

I would like to express my sincere appreciation to the manager and staff at Hinckley House. My partner passed away there on 23ed December, and everyone behaved beautifully and professionally. I would like to give a special mention, to the four ladies, who were with us at the end, they were so sympathetic and amazing.

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Review from B H (Resident / Service User) published on 29 October 2019 Submitted via Postal Card
Overall Experience

I have been at Hinckley House since February 2017. I have found all of the staff to be kind, friendly and professional. They also have a good sense of humour. There is a good choice of food, and the rooms are cleaned daily. I feel very safe and well cared for.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 March 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

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