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- Hinckley House Care Home - Avery Healthcare







Part of Avery Healthcare's growing portfolio, Hinckley House is the group's second care home in Leicestershire and has been modelled on a highly acclaimed sister care home near Nuneaton. Since its opening, the home has garnered a good reputation locally. It attracts residents across Leicestershire and neighbouring towns such as Burbage, Earl Shilton and Barwell.
Situated on Tudor Road and adjoining Richmond Park, the retirement home offers spacious bedrooms that feature...
Care Provided by Hinckley House Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hinckley House Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Hinckley House Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Leanne Cooper(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Hinckley House Care Home - Avery Healthcare Reviews (87)
Hinckley House Care Home - Avery Healthcare has a Review Score of 9.6 (9.594) out of 10, based on 14 reviews in the last 2 years.
Over all time Hinckley House Care Home - Avery Healthcare has 87 reviews.
The situation has now returned to "normal" at Hinckley House Care Home after much of the period from Christmas being in "lockdown", since Christmas 2021 due to Covid19 and other issues. My dad resides on the 1st floor which specializes in dementia care. He is "loved" by the carers who always treat him with respect and regularly make a fuss of him. Dad has been there since the end of September 2021 and settled in quite quickly and appears to be genuinely happy!
Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is a true pleasure to care for your father and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life. We look forward to seeing you on your next visit. Best Wishes.
Always very helpful. Excellent care given, cannot fault the team, very professional and friendly staff that take pride in what they do. Reassuring that my husband’s individual needs and requirements are always being taken care of.
Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is a true pleasure to care for your husband and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free...
There is a good degree of activities for the residents and occasional outdoor visits that are appreciated. Although these have obviously been impacted by Covid.
Thank you for taking the time to review Hinckley House Care Home in Hinckley. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving you and your family peace of mind. Your feedback is truly invaluable to us and our staff team who go...
My dad was a resident at Hinckley House since May 2021 until he passed away in April 2022. He received the most wonderful care from highly skilled and caring staff. I always felt the staff really cared about Dad and did their best always to make sure his needs were met. We noticed training was available to up skill staff. Myself and the rest of our family were always made to feel welcome and were given so much support ourselves particularly in Dad's final weeks. When he was able, Dad enjoyed the enrichment activities provided. Dad's room and bathroom were spacious and had a great view of the garden and park. The communal lounge is bright and airy and dining was akin to eating in a hotel. Everywhere was always lovely and clean. We couldn’t have wished for a better home for our Dad's final year and are so grateful for all the care and support provided. Thank you to all in the staff team.
I would like to thank you on behalf of Hinckley House Care Home, for your kind words on the service and experience, both your dad and family received during his stay at with us. We as a team, took great pleasure in supporting your dad during his time at the home and were extremely saddened at his passing.
Just wanted to say thank you for a thoughtful and proactive welcome from a member of staff on duty this afternoon (30/05/22). She checked that our family member resident was prepared for us to enter the room, moved the safety mattress, found a vase for the flowers, updated us about an ongoing health issue, and after we left went back to help with a cup of coffee. All cheerfully and efficiently done. Great to be able to come and visit again. Thank you.
Thank you for taking the time to review Hinckley House Care Home in Hinckley. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. We are delighted to hear that you enjoyed your recent visit and look forward to welcoming you back again soon. Best wishes.
Professional and caring in all aspects, accommodating family needs as well as mums. Excellent service. A big thank you to all.
Thank you for taking the time to review Hinckley House Care Home in Hinckley. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. It is a true pleasure to have your mum living with us in...
Since moving my Mum into Hinckley House Care Home in February 2019, I have had complete peace of mind. All of the staff have shown a very high level of care towards my Mum and work hard to help her in every way they can. As I live overseas, I don’t get to visit her as often as I would like, but the management team have done everything to make my visits as easy and smooth as possible. I would highly recommend this home to any of my friends with elderly parents needing care.
Thank you for taking the time to review Hinckley House Care Home in Hinckley. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear how...
The staff to be extremely helpful and caring.
The food to be excellent (according to my mum).
The activity program to be ideal for enticing for more mature people.
The professionalism of the staff to be excellent.
A friendly face on the reception every time I visit. I am always made to feel welcome and the reception staff are always very helpful.
Thank you for taking the time to review Hinckley House Care Home. Your feedback is truly invaluable to us and our staff team whom go over and above the standards on a daily basis in order to provide an excellent level of care. We are delighted to hear that your mum appreciates the varied menu,...
My mother has been a resident here for nearly two years and has always received the best care. All the staff are highly professional, willing and provide exceptional care and support. The facilities are excellent and their handling of the COVID restrictions had been amazing sticking a balance between the needs of visitors and keeping residents safe.
Thank you for taking the time to review Hinckley House Care Home. Your feedback is truly invaluable to us, and our staff team are delighted to hear such kind words about the dedicated work that they do to ensure all our residents receive exceptional standards of care. The well-being and safety of...
Due to my Mum entering hospital for a second time in six weeks, she became very frail and unable to return home. At very short notice a place had to be arranged for her to be discharged from hospital to a care home. Hinckley House had been recommended to me, I contacted the manager, who reassured me and guided me through the process. Mum went into Hinckley House a few days before Christmas. Due to COVID, this was (and still is) a very difficult time as I wasn't able to see my Mum and explain what was going to happen, nor was I able to look round Hinckley House beforehand. I was obviously worried but I have found all the staff helpful, supportive, caring and professional. They booked a Skype call for both Christmas and New Years Day and are always happy to take my phone calls enquiring about my Mum. I can't thank them enough for the care and support that they are giving to my Mum in what are also difficult times for them.
Thank you for taking the time to review Hinckley House Care Home. Our diligent approach to care you can be confident with is delivered by a highly trained staff team and allows for regular garden and internal visits from friends and family. To help maintain contact with residents loved ones and...
The accommodation and staff are first-class. My father-in-law never returned home after his month's stay as he enjoyed his time in Hinckley House so much he became a full-time resident.
Many thanks for your review, it is always a pleasure to look after your father-in-law.
Mum has been in Hinckley House Care Home since March 2020, this being particularly strange times for everyone going into lockdown. Mum has advanced dementia and so it must have been difficult for her getting to know new staff and surroundings, with no family visits. We as a family knew from our tour around the care home that this was the right setting for Mum, spacious, spotlessly clean, nicely decorated and equipped bedrooms, modern ensuite bathrooms and comfortable lounges. The menu had great variety and delicious cakes/desserts, which always brings a smile to Mum's face. All staff have been fantastic, caring, supportive, friendly, professional, nothing has been too much trouble. I was never once made to feel it was a problem to ring to check how Mum was, how she was settling in etc. They have made Skype calls possible, garden visits etc. We are so grateful to them all, for the love, support and hard work they provide to both Mum and ourselves.
Many thanks for the review, Rachel, it is always a pleasure to look after your lovely mum.
It was a difficult decision to move my father-in-law from his family home into care but we definitely made the right choice of home. He has settled in well and has not lost his sense of humour or cheeky ways. He is very content to be there and enjoys the banter with all the extremely friendly, helpful and professional staff. Most importantly we know he is always safe and well looked after. We could not ask for better care. Thank you to everyone involved.
Mum was diagnosed with Alzheimer's disease and Dad was extremely physically poorly so life at home was becoming extremely challenging.
Hinckley House gave them a new chapter in their lives in which they could live safely, their differing health needs could be met and as these needs changed so the help that was needed also changed.
But another important change was the social life now available too. Suddenly Mum was having her hair done weekly, attending sing-a-longs, going to church services as well as many craft activities. All this was available in Hinckley House.
Life has been very difficult for everyone recently and although I have been unable to visit, I have taken great comfort knowing that the staff have become extended family and have also provided the emotional support that I have been unable to give.
I cannot fault the care that my Mum is receiving. All of the staff go above and beyond to ensure that the residents are treated with respect, receive the best care and are kept entertained. The Carers are proactive with any health issues ensuring that treatment is received promptly. The Hinckley House staff give family members peace of mind that their loved ones are in good and caring hands and make sure that the residents feel valued.
I would also like to say a massive thank you to all the staff for putting their own health and that of their families to care for our families during the Covid-19 outbreak. Without your selflessness, I don’t know what we as relatives would do. You're all amazing and I am so very grateful to each and every one of you.
It was comforting to know my mother-in-law was in such good hands with excellent care from all at Hinckley House.
Excellent care and activities, which cover all residents if they wish to join in.
I would like to express my sincere appreciation to the manager and staff at Hinckley House. My partner passed away there on 23ed December, and everyone behaved beautifully and professionally. I would like to give a special mention, to the four ladies, who were with us at the end, they were so sympathetic and amazing.
I have been at Hinckley House since February 2017. I have found all of the staff to be kind, friendly and professional. They also have a good sense of humour. There is a good choice of food, and the rooms are cleaned daily. I feel very safe and well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Hinckley House Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Hinckley House Care Home - Avery Healthcare.
Meet the Team (0)
There are no Team Members posted yet.
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