Hinckley House Care Home - Avery Healthcare

Tudor Road, Hinckley LE10 0EH
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9.6 84 Reviews
  • Hinckley House Care Home - Avery Healthcare, Hinckley
Part of Avery Healthcare's growing portfolio, Hinckley House is the group's second care home in Leicestershire and has been modelled on a highly acclaimed sister care home near Nuneaton. Since its opening, the home has garnered a good reputation locally. It attracts residents across Leicestershire and neighbouring towns such as Burbage, Earl Shilton and Barwell.

Situated on Tudor Road and adjoining Richmond Park, the retirement home offers spacious bedrooms that feature en-suite walk-in showers and TVs, with some delivering views of the changing seasons.

The light and airy lounges provide a comfortable backdrop to the team's high standard of care. They work hard to settle each person into their new home, encouraging them to bring their own keepsakes and mementoes, and welcome family and friends for frequent visits. Couples and companions are warmly welcomed to reside together and the home offers care for residential, respite and dementia residents.

The secluded gardens boast unique features such as a garden aviary, gazebo, and raised flower beds. Residents can enjoy sitting out at the picnic tables in the summer, and there are quiet spots for those seeking some time alone. The gardens also serve as an ideal space for garden parties.
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Care Provided by Hinckley House Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1350

These prices are only a guideline, please contact Hinckley House Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Leanne Cooper (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Hinckley House Care Home - Avery Healthcare Reviews (84)

9.6

Hinckley House Care Home - Avery Healthcare has a Review Score of 9.6 (9.556) out of 10, based on 21 reviews in the last 2 years.
Over all time Hinckley House Care Home - Avery Healthcare has 84 reviews.

Overall Experience
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Date Published
  • 84
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Reviewer Connection to Hinckley House Care Home - Avery Healthcare
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Total of 84, showing 61-80
Review from Martin H (Stepson of Resident) published on 21 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home has provided a safe and caring environment for my stepmother. She is as happy as possible with the home and there is no doubt that she is at home here.
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Review from Eileen K (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in for one month, and at an age of 96, this was a big change for her. The staff have been excellent in helping her to adapt. The food and surroundings are excellent, which also helped with the transition.
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Review from Angela H (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was admitted to the home in November 2017. I was most impressed with the ensuite rooms and the general cleanliness of the whole home.
Mum has some challenging behaviours but the carers are always cheerful, helpful and very professional when dealing with Mum and also myself if I have any questions.
I
feel she is safe and cared for and I also have peace of mind that she is in a good place.
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Review from S V (Daughter of Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited many care homes over the years and this is the best. If in the future, I need to go into one, I would be happy to go there.
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Review from Sylvia J (Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have very good care at Hinckley House. Things to me seem good. It is my home now so I hope it will stay that way, I feel better now, food is good too. I am happy with the overall care.
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Review from Gisele W (Daughter of Resident) published on 30 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for 5 1/2 years and I have always been extremely happy with her care and have recommended the home to people. The staff are extremely helpful and caring towards mum.
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Review from Helen (Daughter of Resident) published on 15 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved Mum to Hinckley House following a bad experience at another home. I can't praise highly enough the quality of care here; the caring environment and the positive attitude and kindness of all the staff. Mum is now very settled and happily joins in the activities, as do I when I visit! The
managers are always accessible to talk to and there are regular care reviews which we had never had before. It's a great home and I can't thank you enough for what you've done for our family.
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Review from Diane C (Daughter of Resident) published on 13 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Hinckley House at the beginning of February 2015 and has been more than well looked after. I would recommend this care home to anyone, they really care for you at all times. My mum passed away on Saturday 8th August 2017 but there was always a carer with her if I wasn't there and if
I was there, they would get on with other jobs and come back when I told them I was leaving. There is not a better one than this home where we live.
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Review from Y C (Daughter of Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum's care has been excellent after moving her from another Avery home in Staffordshire in July this year. The staff have welcomed Mum from the start, got to know her quirks and are working within those boundaries! Mum has had two episodes of failing health and the staff have been excellent in responding,
ensuring her safety and hospitalisation as well as her return to the home. The staff work hard to entice Mum to eat and action any issues. Mum is treated with dignity and respect as well as humour which she loves.
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Review from G S (Son of Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed with the care and support provided for my father since he came to the home in Feb 2017 following the death of my mother. The staff have helped him to adjust well and nothing appears too much trouble.
The rooms and choice/standard of food are very good. There appear to be lots
of activities for residents but my father is pleased to still be able to attend stroke and help the aged club members as well as football matches.
He feels safe and content.
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Review from Christine W (Daughter-in-law of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were great. Always offering cups of tea when visiting. The nursing staff are excellent and very caring from the cleaners to laundry workers all the way through the home everyone always spoke to us. Patients enjoy the entertainment.
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Review from Joseph S (Friend of Resident) published on 15 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At this stage of our life, my wife and I have had many friends and relations in various homes and residences in and around this area. We are very impressed with this home and consider it to be perhaps the best of the ones we have visited. The layout and general attention is excellent, the attention
and care our friends receive is very good whilst the reception and friendly greeting we get from staff during our visits cannot be faltered.
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Review from R B (Niece of Resident) published on 13 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a permanent resident for almost five weeks having received respite care once or twice before. She speaks well of the care she receives and the quality and variety of food. There has been a welcoming, calm and relaxed atmosphere when I have visited. The home is clean, fresh, bright and
very well presented, the facilities are excellent. There appears to be a lively programme of activities although my aunt complains of long, lonely evenings after the other residents have retired to their rooms. The staff are very pleasant and always look smart.
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Review from SW (Son of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mum and dad have settled in very well. They both feel secure and safe.
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Review from AW (Daughter-in-law of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In less than 3 months, my in-laws have settled in very well. My husband and I are very impressed with the overall atmosphere and attentive staff in all departments.
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Review from SW (Resident) assisted by family/friend published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find the care very good - apart from one or two staff members from another agency.
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Review from Margaret W (Resident) assisted by family/friend published on 3 October 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I feel I have settled in well. Although I do have moments when I wish I was at home, but I know this is impossible due to my lack of mobility. I find the staff very friendly, capable and helpful (apart from some members of agency staff).
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Review from R W (Daughter of Resident) published on 21 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short time my mother has been there, we have found the staff very kind and helpful. Her room is very comfortable and warm.
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Review from J S (Resident) published on 11 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I like it here, I am happy living here it feels safe. I'd rather be here than in my bungalow. I have made many friends and its always nice to know there is always someone there to help you or just to have a chat.
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Review from V A (Resident) published on 11 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I do like it here. I've had worse. I do like the food when I have fish and chips. I love having my hair done every Tuesday. The bedroom I find is not very big I need a bigger bedroom, nice lay out.
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Current Review Score: 9.6 (9.556)

Overview of Review Score

The Review Score of 9.6 (9.556) out of 10 for Hinckley House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for Hinckley House Care Home - Avery Healthcare is calculated as follows: ( (165 Excellents x 5) + (66 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 248 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hinckley House Care Home - Avery Healthcare is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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