These prices are only a guideline, please contact Hinckley House Care Home - Avery Healthcare to find out the exact price for your requirements.
Hinckley House Care Home - Avery Healthcare has a Review Score of 9.5 (9.450) out of 10, based on 21 reviews in the last 2 years. Over all time Hinckley House Care Home - Avery Healthcare has 81 reviews.
Review from David M (Nephew of Resident) published on 20 September 2023
Submitted via Website •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Many thanks for the review, we are so pleased that your aunt has settled so well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Daughter of Resident) published on 11 July 2023
Submitted via Website •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Many thanks for such a great review, this makes us very proud of what we do. Regards Paul Botham (Home Manager)
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve M (Resident) published on 11 July 2023
Submitted via Website •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Many thanks for your lovely review. Regards Paul Botham (Home Manager).
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roger Y (Son of Resident) published on 11 July 2023
Submitted via Website •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
We are happy you are pleased with our home and the service provided, regards Paul Botham (Home Manager).
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E D (Daughter of Resident) published on 6 July 2023
Submitted via Website •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Many thanks for the lovely review, we will look into the access to the outside space for all. Regards Paul Botham (Home Manager)
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne B (Daughter of Resident) published on 22 June 2023
Submitted via Website •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Thank you for the lovely feedback, we love having your mum and yourself as part of the Hinckley House family.
Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Resident) assisted by family/friend published on 26 May 2023
Submitted via Postal Card •
Report
Reply from Paul Botham, Manager at Hinckley House Care Home - Avery Healthcare
Thanks for a lovely review, it's always a pleasure to care for you and have you as part of our Hinckley House family. Regards, Paul.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn H (Daughter of Resident) published on 21 May 2023
Submitted via Postal Card •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. We are delighted to hear that your mum is happy and settled in the loving care community that we create and is enjoying the choice of daily activities provided by our talented well-being team, giving you and your family the peace of mind that you deserve. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F M (Daughter of Resident) published on 16 May 2023
Submitted via Postal Card •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of mind. It is also pleasing to hear that the daily activities provided by our talented well-being team are so well received. It is a true pleasure to have your mum living with us, giving you and your family peace of mind. Best wishes, Rachel
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Daughter of Resident) published on 5 May 2023
Submitted via Website •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley and for your amazing 5-star rating. Your comments are truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide person-centred care for all our residents. It is a true pleasure to look after your dad when the need arises, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie B (Daughter of Resident) published on 12 January 2023
Submitted via Website •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care your mum has received. Your feedback is truly invaluable to us. I will be sure to pass your kind comments on to the rest of the staff team. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norman R (Son of Resident) published on 30 June 2022
Submitted via Website •
Report
Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is great to hear how well your mother has settled into her new home and it's a pleasure to care for her. Our staff team go above the standards daily to provide exceptional care for all residents whilst creating a fun and happy environment to live in. We look forward to seeing you on your next visit. Best Wishes
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H G (Daughter of Resident) published on 30 June 2022
Submitted via Website •
Report
Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare
Thank you for reviewing Hinckley House Care Home in Hinckley. It is an absolute pleasure to care for your mother and to have her as part of our loving care community. Our dedicated staff team go above the standards daily to provide exceptional person-centred care. We look forward to seeing you on your next visit. Best Wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie H (Daughter of Resident) published on 29 June 2022
Submitted via Website •
Report
Reply from Paul Botham, Home Manager at Hinckley House Care Home - Avery Healthcare
Thank you for taking to the time to review Hinckley House in Hinckley. I would like to thank you on behalf of the team for the kind words regarding the care of your mother and the service that you have experienced during her stay at Hinckley House. It continues to be a great pleasure for myself and the care team to support and care for your mum. We hope to continue to make your mum's life as pleasurable and comfortable as possible. Should you ever require any assistance or further support, please do not hesitate in contacting me. Best wishes, Paul.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John P (Son of Resident) published on 27 June 2022
Submitted via Website •
Report
Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is a true pleasure to care for your father and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life. We look forward to seeing you on your next visit. Best Wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane C (Wife of Resident) published on 27 June 2022
Submitted via Website •
Report
Reply from Ryan Farrelly, Marketing Assistant at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. It is a true pleasure to care for your husband and we are delighted to hear how well he has settled into our community. Our staff team go above the standards each day to ensure our residents live a happy and worry-free life and we highly appreciate such wonderful words about our staff. We look forward to seeing you on your next visit. Best Wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Keith B (Son of Resident) published on 3 June 2022
Submitted via Website •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. We are so pleased to hear that your mum is happy and settled living with us as part of our loving care community, giving you and your family peace of mind. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. Thank you for your kind words, I will be sure to pass them on to the rest of the staff team. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheryl W (Daughter of Resident) published on 13 May 2022
Submitted via Website •
Report
Reply from Paul Botham, Home Manager at Hinckley House Care Home - Avery Healthcare
I would like to thank you on behalf of Hinckley House Care Home, for your kind words on the service and experience, both your dad and family received during his stay at with us. We as a team, took great pleasure in supporting your dad during his time at the home and were extremely saddened at his passing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R D (Daughter-in-law of Resident) published on 3 May 2022
Submitted via Website •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. We are delighted to hear that you enjoyed your recent visit and look forward to welcoming you back again soon. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin K (Son of Resident) published on 27 April 2022
Submitted via Website •
Report
Reply from Rachel Aran, Marketing Administrator at Hinckley House Care Home - Avery Healthcare
Thank you for taking the time to review Hinckley House Care Home in Hinckley. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. It is a true pleasure to have your mum living with us in the loving care community that we create. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.450) out of 10 for Hinckley House Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.450 for Hinckley House Care Home - Avery Healthcare is calculated as follows: ( (146 Excellents x 5) + (79 Goods x 4) + (18 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 249 Ratings = 4.45
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hinckley House Care Home - Avery Healthcare is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hinckley House Care Home - Avery Healthcare to verify any information. View our terms and conditions. Hinckley House Care Home - Avery Healthcare has an Enhanced Service - more info.