Rubislaw Park Care Home, Aberdeen, Aberdeenshire
Rubislaw Park Care Home, Aberdeen, Aberdeenshire
Rubislaw Park Care Home, Aberdeen, Aberdeenshire

Rubislaw Park Care Home, Aberdeen, offers a homely living environment that is ideal for older people with care needs, overseen by a skilled and friendly team experienced in a personalised approach.

There are versatile living areas and a wide range of activities and interests to enjoy. Residents can choose to relax or socialise, with the benefit of en-suite bedrooms.

Care workers are available around the clock and trained to recognised standards, while also being welcoming to loved ones.

Owner: Rubislaw Care LLP

Person in charge: Michelle Paterson (General Manager)

Local Authority / Social Services: Aberdeen City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 60+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Day Care • Respite Care • Near Public Transport

Latest Care Inspectorate* Report on Rubislaw Park Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Rubislaw Park Care Home has a Review Score of 9.7 (9.653)

The Review Score of 9.7 (maximum of 10) for Rubislaw Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Rubislaw Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.653 for Rubislaw Park Care Home is calculated as follows: ( (140 Excellents x 5) + (54 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 202 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Rubislaw Park Care Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 17 Reviews ÷ 13.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rubislaw Park Care Home?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rubislaw Park Care Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

My Gran is very well cared for at Rubislaw Park. The staff are very helpful, kind and caring - nothing is too much for them. There is plenty for the residents to do and they get out on trips regularly. The home is beautiful with lots of areas to sit and relax, we really enjoy spending time in the bar with other residents and visitors.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the care my mother receives, lovely caring staff.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with the care my grandmother is receiving. Staff are plentiful and friendly as well as caring.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

No one wants a loved one to go into care but if you have to then this is the home to choose.
After visiting many homes and being appalled by many, the moment I walked through the door of Rubislaw Park I knew this was the one.
Extremely modern surroundings and facilities and a pleasant, fresh-smelling environment.
A totally different feel to other homes I had visited.
The staff have been outstanding in the care and consideration of my dad and they have worked hard to devise a care plan which is tailored to suit his individual needs.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My aunt receives excellent care at Rubislaw Park Care Home. The home is very welcoming with professional staff. The extra services provided add a luxurious touch especially the bar, beauty therapist and private dining.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent standard of care. Staff are so helpful it is beyond words. I would recommend this establishment. Clean and no concerns regarding family resident whose needs are fully met.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother entered Rubislaw Park Care Home in April 2016. She did not want to go into a Care Home but has been warmly received and well cared for. She took around 6 months to settle but is now very content in her 'home'.
The staff are willing, warm, able and caring. They really do care and are affectionate too which is lovely to see. They look after their patients as if it's their own family and especially for some of the patients who don't get visitors it is lovely to see.
The surroundings are comfortable and nicely furnished and well maintained.
If there are any issues, they are dealt with promptly and efficiently.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home responded to this review on 26 Jul 2017:

Thank you very much for the positive feedback, it is very much appreciated and will be shared with the team.

Overall, I feel my mum is being treated very well and the level of support provided to help her settle in has been excellent. Staff are all very friendly and approachable, always willing to discuss any concerns or issues. Only concern is over future staffing levels after the extension currently under construction is completed and occupied. I presume this will be in hand but thought I would take the opportunity to raise it now.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home responded to this review on 25 Jul 2017:

Thank you for the review and positive feedback. When the extension is complete we will be provided with a new minimum staffing level which will include the additional bedrooms. The minimum staffing level is on display in reception. However we staff according to the dependency of our Residents - we use a dependency tool to regularly assess the staffing level required to meet the needs of all residents. Please do not hesitate to contact a member of the Management team should you wish to discuss further.

Comfortable and the staff are friendly.
The food is varied and there is a good choice.
The services of the beautician are much valued by the lady residents!
The facilities are being improved.
My mother in law enjoys the poetry readings!
Cleanliness is excellent.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My husband is very happy here and is being looked after very well.
We are both pleased in all respects and feel lucky to be here.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home responded to this review on 18 Jul 2017:

Thank you for the very positive feedback, very much appreciated!

My husband's health and alertness gradually deteriorated owing to age. He is well cared for and supported. I have a good relationship with the staff.

How likely would you be to recommend Rubislaw Park Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Staff in every department of this care home were extremely cooperative and understanding of my father's very complex needs. From the moment he arrived, one could feel the sense of organisation with every staff member being absolutely in control of exactly what was required from them. The facilities are great, particularly the communal and social areas.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kristin Jackson-Brown, Director of Care at Rubislaw Park Care Home responded to this review on 12 Jun 2017:

We very much appreciate you taking the time to review Rubislaw Park. Thank you for the positive feedback, we will share this with the team.

The care that my mother has received since she came here has been excellent due to the dedication and care of the staff. Our whole family are very grateful and we have no concerns.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Well appointed home with tasteful modern decor, offering many facilities for residents. The standard of care is very good and the home is well managed. Fees are comparatively high but many things which are extras in other homes are included.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been resident at Rubislaw Park for 6 months, the nursing care, in particular, is fantastic, enthusiastic staff handling challenging situations in a very professional way. The setting, amenities and activities are very good, all family and friends as visitors are very impressed in comparison to other similar facilities. Nevertheless, the costs are not cheap, with a recent significant increase, but there is no doubt you pay for what you get, it first means any personal money decreases quicker.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

At 95, mum was extremely exhausted when I came to visit her in her flat. We were extremely lucky that Rubislaw was able to take her for respite. Mum flourished and recovered so well that it was clear that she should stay in the care home. The team in Rubislaw are exceptional in their compassion, professionalism and dedication. Mum is so happy and well looked after. We are blessed that at this stage in her life, she is so well cared for by Rubislaw team.

How likely would you be to recommend Rubislaw Park Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My dad has been settled in Rubislaw Park for over 4 months now. We are very happy with the way he has settled and the care that is provided. The home is always welcoming, clean and organised. There are lots of good activities for residents and he is happy. Rubislaw Park is not cheap and will be beyond what is possible for some but the quality of care is excellent.

How likely would you be to recommend Rubislaw Park Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Rubislaw Park Care Home

Job Vacancies

Staff Profiles

Michelle

Michelle Paterson

Job Title: General Manager

Description:

Michelle Paterson is the General Manager for Rubislaw Park Care Home.

"I commenced my nursing career 16 years ago in Aberdeen. I lived and worked in Perth, Western Australia for 10 years. My career to date has included working in a leadership position for a large 100 bed luxury care facility. Also working for a number of years as a Clinical Palliative Care Nurse for a specialist palliative care service. I have also undertaken a leadership diploma with the Australian Institute of Management.

"I am very passionate about providing excellent quality care to our residents to ensure they continue to live a fulfilled and enriched life.

"Our very experienced staff team at Rubislaw are focused on providing a warm and welcoming environment which further enhances the overall experience for residents and family members.
I encourage sharing of ideas, suggestions or concerns to ensure Rubislaw Park remains a happy and safe home."

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Rubislaw Park Care Home