Abbeyfield Winnersh

Very busy 62 bed care home for dementia patients currently awaiting new manager. Good facilities overall and kind attentive staff. Management not happy with current catering company but they are seeking to address this. Outside grounds recently improved and visitors welcomed 24/7

We would highly recommend Abbeyfield! The layout of the building and residents front doors are really well thought out. Staff are all amazing, so involved with the residents to keep them active and hydrated. Dad stayed for 2 weeks respite and returned back home much stronger; mentally and physically. In addition we really appreciate the invite to come and join activities, even when dad is now not in respite. He is still talking about his afternoon on the ice and has his gold medal on his walker. Many thanks to all involved.

I have no hesitation in recommending Abbeyfield. Thank you so much.

My partner stayed at Abbeyfield for a period of respite care. As it was our very first experience, I was extremely anxious. However, ALL the staf were incredibly caring, helpful, experienced, and friendly, while always remaining highly professional. They made the transition as smooth and reassuring as possible for us. We truly have no words to fully express our gratitude to every one of them.

Thanks to the circular layout of the buildings, the home feels bright, open, and welcoming from the moment you walk in. Both the rooms and communal areas are clean and well maintained.

A big THANK YOU to everyone for looking after my partner with such genuine care and kindness.

Keep up the great work!

My mother was a resident at Abbeyfield Winnersh for only two months when her vascular dementia developed to an extent that she could no longer to live alone. The staff at Abbeyfield were amazing. I have never met so many compassionate, patient and genuinely caring people. The care they provided was exceptional and every one showed her so much kindness and respect. The home is very well designed for dementia patients and it meant she could stay active and have a level of freedom while we knew she was safe. At the end of her life, the compassion and support the team showed both us and Mum made the situation bearable. I will never be able to thank the team at Abbeyfield enough for the kindness they showed us.

Geesje and family

Our dad has been at Abbeyfield for 3 months now. I've been so impressed with everything from the staff, the care they all have for their residents, and how they is always something they can get involved with. The surroundings are excellent and our dad loves the cinema room. It's run by a great management team as well which is important. Thank you Abbeyfield!

Abbeyfield's is a very caring care home who has done everything they can to make my Mum feel at home and settled in. All the staff generally really do care about the Residents and their needs - and will do whatever they can to make it the Residents feel at home. Its like its own little community! Mum was admitted back in April 2025 and has certainly kept them on their toes but they do look after her which is all we could ever ask for. They really do listen to feedback and take onboard what families have said. They have also recently started organising day trips for some of the residents which have been really varied and enjoyable for Mum when she's wanted to go.

I cannot speak highly enough of the deputy Manager, and the exceptional standard of care, leadership and compassion he brings to his role. He consistently went above and beyond for my husbands stay-his unwavering commitment to resident wellbeing is second to none.

After 2 years of visiting my husband in the care home, I appreciate all the hard work it takes to keep the occupants happy & well cared for. The staff read to them & play games etc & have led parties in the lovely gardens. The food is excellent & nothing is too much trouble. The staff also helped me to come to terms with the loss of my husbands company & became my friends. I therefore looked forward to my visits even more. Well done & thank you.

My husband was healed with kindness. Staff were attentive. My husband would be very happy to return.

I highly recommend this care home, which is well within the reach for anyone living in Woodley, Wokingham and nearby areas. From my experience I can say that the family members who may have to use the care home will definitely be looked after very well.

It was an absolute relief when we visited Abbeyfield. The Manager was extremely helpful and welcoming, putting us to ease explaining everything and taking us for a tour. They were not rushed for the finance part but only focused on the wellbeing and settling the resident. The staff at Abbeyfield are the highlight of this care home. Whenever I have visited my resident, the staff has always greeted us very well and we see them very helpful, cheerful and active around every resident. The facilities are perfect and the rooms are designed to make the resident feel safe, secure and also in touch with nature. It does not feel claustrophobic as every room as an outlet to outdoors and have a nice view of the garden. The activities are programmed as per the interests and abilities of the resident. Its a lively atmosphere at Abbeyfield and gives the best elderly care to the loved ones.

The premises felt like a real home, not a clinical residence, and everyone working there is friendly and helpful.

I cannot praise this care home highly enough. From the moment we stepped inside to visit, we felt a really warm atmosphere and observed happy residents. The Customer Relations Manager explained the services, showed us around and did not concentrate on a heavy sales pitch which we appreciated. We observed a full programme of events designed to stimulate and, after moving in, my mother in law told us how lovely the staff were - a high accolade as she was not easy to please! They made progress with walking and personal care which had been near impossible with ourselves. At end of life, the in house nurses looked after her and all the stress of calling out district nurses, doctors and palliative care nurses was taken from us and my mother In law did not have to spend her final days in a hospital. The care she received in this home was second to none and everyone was very supportive of ourselves as well as my mother in law.

Our grateful thanks to all the dedicated staff at Abbeyfields, Winnersh.

Incredibly responsive and caring. My mother was only a resident for a short time before she passed, but we noted that there were always plenty of staff around, even at mid-night. Their staff fully understood their duties, and quickly established what care my mother required and how to best deliver it, even when she was being stubborn. Their physios had even got her walking again after she claimed she couldn't. We were very impressed with the full programme of events which helped with mental health. We would highly recommend Abbeyfield Winnersh.

My husband has been residing at Abbeyfield for 2 and a half years. He settled quickly and has been cared for so well by staff who make every effort to understand him and help him cope with all the challenges that he faces. They always contact me quickly if there are any issues and it always feels like a welcoming and cheerful home.

I am so glad that Mum chose Abbeyfield. It is a safe and welcoming environment. The staff have been very accommodating in facilitating video calls so that I can talk with Mum regularly, as I live in the US.

Organising the room, marking of clothes and doing an inventory were all done the day before moving in. Pictures and shelf are all sorted. Mum arrived Friday afternoon December 2024. From this very day, she has been happy, free to walk about. Eating well, letting carers do personal care, showering and hair wash. Any of this was nearly impossible to get her to do. She is enjoying the freedom the social and the quiet rooms.