Abbeyfield Winnersh

Woodward Close, Winnersh, Wokingham RG41 5NW
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9.8 64 Reviews
  • Abbeyfield Winnersh, Wokingham
Abbeyfield Winnersh is a dementia-friendly residential care home situated in the village of Winnersh, Wokingham. The care home is designed to allow freedom of movement throughout, flowing from one area into another.

The home has 62 en-suite bedrooms each with a brightly coloured front door complete with a letterbox and street lamp. Bedrooms have been provided with speciality furniture that is designed for easy access to residents' possessions.

Whilst each room has its own en-suite, the home also has separate spa-bathrooms with sensory lighting and the technology to be able to play favourite relaxing music.

A beauty salon, communal and private lounges, a cinema, shop and café complete the home and are available for residents and visiting friends and family to use at their leisure.

The large garden and roof terrace has been designed to encourage outside living with lots of areas for activity or relaxation. Recently built summer houses allow outdoor activities throughout the year and help with any hobbies residents wish to pursue.

When children visit they're provided a fun area and climbing frame with plenty of seating for residents to watch them play.

The aim is to treat residents as individuals and tailor the care they provide. Their team of staff are dedicated to ensuring all needs are met and expectations exceeded.

Abbeyfield are proud to offer respite stays here, a short-stay that can be planned ahead, or in the case of an emergency, last-minute. Suitable for individuals seeking support following post-operative or hospital care, or whilst their regular caregiver takes a break, respite care can also be used as a way of introducing long-term residential care to a loved one.

*Respite prices may vary depending on needs.

This property is managed by Abbeyfield Living Society (a trading name of The Abbeyfield Society).

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Care Provided by Abbeyfield Winnersh

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment

Good to Know

  • Person in charge
  • Alice Dunning (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Abbeyfield Winnersh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,612
  • (these prices are only a guideline, please contact Abbeyfield Winnersh to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available outside of the home.


Abbeyfield Winnersh Reviews (64)

Total of 64, showing 1-20
9.8

Abbeyfield Winnersh has a Review Score of 9.8 (9.821) out of 10, based on 30 reviews in the last 2 years. Over all time Abbeyfield Winnersh has 64 reviews.

Overall Experience

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Review from Karin H (Wife of Resident) published on 28 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My husband was healed with kindness. Staff were attentive. My husband would be very happy to return.

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Review from Kshitij N (Great-Nephew of Resident) published on 23 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the day, me and my wife visited this center to find out possible places for my great grand aunt, we have been very impressed by the quality of service, staff friendliness and the overall management. The customer relations manager made us feel welcomed during our first visit and explained everything
in detail. My aunt's transfer to care home was handled very smoothly without putting us under pressure to show or prove her financial ability to support her stay. Since the move my aunt has settled in well as staff is very caring and friendly.
They are very attentive and keep us informed about my aunt.
I highly recommend this care home, which is well within the reach for anyone living in Woodley, Wokingham and nearby areas. From my experience I can say that the family members who may have to use the care home will definitely be looked after very well.

Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you for your 5 star review and kind words about your experience


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Review from Halak N (Grandson of Resident) published on 22 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was an absolute relief when we visited Abbeyfield. The Manager was extremely helpful and welcoming, putting us to ease explaining everything and taking us for a tour. They were not rushed for the finance part but only focused on the wellbeing and settling the resident. The staff at Abbeyfield are
the highlight of this care home. Whenever I have visited my resident, the staff has always greeted us very well and we see them very helpful, cheerful and active around every resident. The facilities are perfect and the rooms are designed to make the resident feel safe, secure and also in touch with nature. It does not feel claustrophobic as every room as an outlet to outdoors and have a nice view of the garden. The activities are programmed as per the interests and abilities of the resident. Its a lively atmosphere at Abbeyfield and gives the best elderly care to the loved ones.

Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you for your lovely review, we are really pleased to hear the process has been smooth for you


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Review from Carol G (Daughter of Resident) published on 16 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Abbeyfield for Mum when it became obvious she was no longer able to remain in her bungalow even with carers visiting her. Sadly she was only with them a few weeks before a steep (and unexpected) decline in physical health led to her demise, but in that time their care was faultless. She was
given every attention by all the staff, who looked after her so well in her final hours. My brother and sister-in-law were also treated to the same consideration while they were sitting with Mum.
The premises felt like a real home, not a clinical residence, and everyone working there is friendly and helpful.

Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you Carol for your lovely review. We are really pleased you were happy with mums care


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Review from Gillian V (Daughter-in-law of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home highly enough. From the moment we stepped inside to visit, we felt a really warm atmosphere and observed happy residents. The Customer Relations Manager explained the services, showed us around and did not concentrate on a heavy sales pitch which we appreciated. We observed
a full programme of events designed to stimulate and, after moving in, my mother in law told us how lovely the staff were - a high accolade as she was not easy to please! They made progress with walking and personal care which had been near impossible with ourselves. At end of life, the in house nurses looked after her and all the stress of calling out district nurses, doctors and palliative care nurses was taken from us and my mother In law did not have to spend her final days in a hospital. The care she received in this home was second to none and everyone was very supportive of ourselves as well as my mother in law.


Our grateful thanks to all the dedicated staff at Abbeyfields, Winnersh.


Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you for your kind review. We are really pleased to hear how happy you were with the experience.


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Review from I V (Son of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly responsive and caring. My mother was only a resident for a short time before she passed, but we noted that there were always plenty of staff around, even at mid-night. Their staff fully understood their duties, and quickly established what care my mother required and how to best deliver it,
even when she was being stubborn. Their physios had even got her walking again after she claimed she couldn't. We were very impressed with the full programme of events which helped with mental health. We would highly recommend Abbeyfield Winnersh.

Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you for your lovely review and taking the time to leave a review.


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Review from Janet B (Wife of Resident) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been residing at Abbeyfield for 2 and a half years. He settled quickly and has been cared for so well by staff who make every effort to understand him and help him cope with all the challenges that he faces. They always contact me quickly if there are any issues and it always feels like
a welcoming and cheerful home.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Winnersh

Hi Janet. Thank you for your 5-star review of our Winnersh home. So glad you and your husband feel well cared for.


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Review from F D (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that Mum chose Abbeyfield. It is a safe and welcoming environment. The staff have been very accommodating in facilitating video calls so that I can talk with Mum regularly, as I live in the US.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Winnersh

Hi. Thank you for your 5-star review of our Winnersh home. So glad you and your mother can stay in touch.


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Review from Susie H (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Organising the room, marking of clothes and doing an inventory were all done the day before moving in. Pictures and shelf are all sorted. Mum arrived Friday afternoon December 2024. From this very day, she has been happy, free to walk about. Eating well, letting carers do personal care, showering and
hair wash. Any of this was nearly impossible to get her to do. She is enjoying the freedom the social and the quiet rooms.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Winnersh

Hi Susie. Thank you for your 5-star review of our Winnersh home. Glad your mother is settling in.


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Review from R C (Son of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeyfield was amazing. Our family needed help; Abbeyfield provided it.
Professional, medical care for Dad, respite for Mum.
Advice with navigating the various authority procedures was extremely helpful.
Always available to talk to, forever warm, friendly and empathetic.
We are extremely grateful
for all they did; thank you.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Winnersh

Thank you for your 5-star review of our Winnersh home. It's great to know your father has settled in.


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Review from P M (Son of Resident) published on 3 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother seems to have settled really well at Winnersh. The only issues I have been contacted about are her eating and one occasion when she was found lying on the floor in her room, thankfully she wasn't injured.

Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you for your review. It's lovely to hear your mother has settled so well.


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Review from Daphne C (Wife of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is hard to face the reality that ageing bodies do not allow one the energy, strength or mobility to continue to care for one's loved one. To find a place of welcome and a group of people that enables me to say, 'these are the people who help me look after you', has been a gateway to our own continuing
journey together.
My husband is seen as an individual and his needs are met with great respect and dignity. In addition, the staff's care and concern for me have been beyond my expectations.
Our sincere thanks to all the staff from management to cleaners. Their dedication, care and concern are always poised to go the extra mile.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave us a 5 star review. So pleased that you and your husband are please with your choice of Abbeyfield Winnersh.


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Review from E S (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The people are lovely and I feel that my mother is very safe there. It is a tough job looking after someone who is challenging and variable however I have only ever seen patience, care and warmth from every member of staff in their dealings with her. My mother says how kind they are in looking after
her. They are always ready to chat with me and ensure that I am happy with everything.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave a review. I'm glad you feel your mother is well looked after and appreciate your kind word about our caring staff. We really appreciate your feedback.


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Review from Jan P (Partner of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing I looked for finding a care home for my partner with Alzheimer's was outdoor space as he is young and energetic. This home has a wonderful huge space outdoors and a door in his room straight into it.
I also voiced my worry about him going into rooms or offices, laundry, etc. as he does
not take kindly to being told off. They said he can go anywhere as the people living there 'live here' and we only work here. What a wonderful ethic. That is how it is and the most important thing is he's happy living there and says so if I ask him. The best home in our opinion.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for your kind review; we are pleased to hear that your partner is happy at Abbeyfield. So glad you like our ethos


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Review from Iain P (Son of Resident) published on 29 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved from what was supposed to be a nursing home in poor health and unable to do anything for herself.
She is now a completely different person and considerately happier.
We are all very impressed with all aspects of care from all the members of staff and the home is very welcoming.
Moving
Mum was a great move.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave a review. We are glad you feel your mother is well looked after and all her needs are met. We really appreciate your feedback.


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Review from Kevin L (Son-in-law of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeyfields felt like an extended family, always welcoming on arrival, always having the time to have a conversation and nothing was too much trouble. All staff had a wonderful attitude to their work and are a credit to their profession. My mother-in-law was treated with respect and dignity, even if
her dementia could be challenging at times. Lots of entertainment and activities, staff encouraged everybody to be included, would highly recommend Abbyfields to everyone.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave a review. We're glad you felt your mother-in-law was well looked after and all her needs were met. We really appreciate your feedback.


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Review from N P (Son-in-law of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy at Abbeyfield. The staff are very attentive and look after her in a very considerate and gentle manner. They are happy to answer any questions we may have and take time to explain things.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for your kind review; we are pleased to hear that your mother-in-law is happy at Abbeyfield.


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Review from S N (Wife of Resident) published on 13 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was given every care, despite his illness, by dedicated, cheerful staff. I was also cared for at a very difficult time. There was always a cup of tea for me!

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

We really appreciate you taking the time to leave feedback for us. We are glad that your husband was well cared for and that you were also looked after well by our staff. Thank you for such a kind review.


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Review from Jennifer P (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I transferred my mother from another care home to Abbeyfield Winnersh Care Home so she could be nearer to me. I wish we had moved her sooner, it is the best thing we have done for her. The customer relations manager couldn't have done more to help us, she made the transfer so easy and calm for everyone.
Before she only drank from a beaker with a lid but now drinks from a cup, at the old home we were told she was non-weight-bearing but she has now stood up with aids to help her. Can't praise all staff enough.

Reply from Lucie Taylor, Digital Marketing Manager at Abbeyfield Winnersh

Thank you for your wonderful review - we are thrilled to read how pleased you are with the care and support you and your mother are receiving from the team at Abbeyfield Winnersh.


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Review from Mary C (Husband of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has early onset Alzheimer's Disease, went in for two weeks emergency respite care at Abbeyfield Winnersh. From the start the staff were absolutely fabulous. Always helpful and ready to listen. They kept me fully up to date with how my husband was doing every day. Even afterwards they
have said that if I had any questions or needed any help to call them at any time.

Reply from Lucie Taylor, Digital Marketing Manager at Abbeyfield Winnersh

Thank you for your kind review. We are thrilled to hear how your husband was cared for at Winnersh and that you felt supported straight away. We will pass your words on to the team. Thank you, Abbeyfield.


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Current Review Score: 9.8 (9.821)

Overview of Review Score

The Review Score of 9.8 (9.821) out of 10 for Abbeyfield Winnersh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.821 for Abbeyfield Winnersh is calculated as follows: ( (298 Excellents x 5) + (45 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 352 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeyfield Winnersh is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Alice

Alice

Job Title: House Manager

Alice started working in care in 2005, caring and cleaning in local Care Homes. Alice then joined Abbeyfield in 2012 as a Care Assistant, working towards Team Leader, Head of Care, and then managing Care Homes in 2018. She joined Abbeyfield Winnersh in September 2024.


James

James

Job Title: Deputy Care Home Manager

James started in care in 2011 working in Domiciliary Care Services. James then joined Abbeyfield in 2020 as Care Team Leader, progressing to Deputy Manager shortly after. James manages the downstairs areas of Winnersh which include our Male and Female Households, alongside our residential dementia household.


Alex

Alex

Job Title: Deputy Care Home Manager

Alex started working in care in 2009 working in hospital theatres, followed by nursing homes. Alex then joined Abbeyfield in October 2024. Alex manages the upstairs areas of Winnersh which include our residents of higher needs. Alex supports this by bringing his clinical background knowledge to the role.


Amanda

Amanda

Job Title: Customer Relations Manager

Amanda started working in care in 2016 when Abbeyfield Winnersh opened. She joined us as a Care Assistant, quickly progressing to Care Team Leader where she completed her NVQ in Dementia Pathways. In 2022 the role of Customer Relations Manager became available, and Amanda decided to make a change in her Abbeyfield journey. If you are looking for care for your loved one Amanda will support you through the process. In addition, Amanda manages our community engagement in the home, supporting our local community with safe spaces to meet in our beautiful summerhouse.


Jamal

Jamal

Job Title: Maintenance Operative

Jamal joined Abbeyfield Winnersh in 2022. Jamal has a varied role, which includes ensuring the compliance of all aspects of Health & Safety in the home, garden maintenance, redecoration and assisting in day-to-day repairs.


Lisa

Lisa

Job Title: Housekeeping Team Leader

Lisa joined Abbeyfield in 2021 as the Housekeeping Team Leader. Lisa has a team of housekeepers who work alongside her to ensure that our residents have a clean and comfortable home to live in. Lisa also oversees the laundry in the home.


Frequently Asked Questions about Abbeyfield Winnersh

What types of Care is Abbeyfield Winnersh registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbeyfield Winnersh have?

There are 62 Single Rooms.

What are the Facilities & Services at Abbeyfield Winnersh?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeyfield Winnersh to the centre of Wokingham?

2.2 mile(s) as the crow flies, distance by road may be significantly further.