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Abbeyfield Winnersh

Woodward Close, Winnersh, Wokingham, Berkshire RG41 5NW
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The home itself is spotlessly clean and freshHelen L(Daughter of Resident/Service User)
Abbeyfield Winnersh, Wokingham
Abbeyfield Winnersh, Wokingham
Abbeyfield Winnersh, Wokingham

Abbeyfield Winnersh is a dementia-friendly residential care home situated in the village of Winnersh, Wokingham. The care home is designed to allow freedom of movement throughout, flowing from one area into another.

The home has 62 en-suite bedrooms each with a brightly coloured front door complete with a letterbox and street lamp. Bedrooms have been provided with speciality furniture that is designed for easy access to residents' possessions.

Whilst each room has...  

Care Provided by Abbeyfield Winnersh

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,683N/A

Contact Abbeyfield Winnersh to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Alice Dunning (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Parking

  • Parking is available outside of the home.

Abbeyfield Winnersh Reviews (75)

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9.9

Abbeyfield Winnersh has a Review Score of 9.9 (9.853) out of 10, based on 23 reviews in the last 2 years. Over all time Abbeyfield Winnersh has 75 reviews.

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Review from R C (Son of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
Abbeyfield was amazing. Our family needed help; Abbeyfield provided it.
Professional, medical care for Dad, respite for Mum.
Advice with navigating the various authority procedures was extremely helpful.
Always available to talk to, forever warm, friendly and empathetic.

We are extremely grateful for all they did; thank you.

Reply from Ian Nancollas, Digital Marketing Team at Abbeyfield Winnersh

Thank you for your 5-star review of our Winnersh home. It's great to know your father has settled in.

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Review from P M (Son of Resident) published on 3 December 2024 Submitted via Website
Overall Experience

My mother seems to have settled really well at Winnersh. The only issues I have been contacted about are her eating and one occasion when she was found lying on the floor in her room, thankfully she wasn't injured.

Reply from Alice Dunning, Care Home Manager at Abbeyfield Winnersh

Thank you for your review. It's lovely to hear your mother has settled so well.

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Review from Daphne C (Wife of Resident) published on 3 September 2024 Submitted via Website
Overall Experience
It is hard to face the reality that ageing bodies do not allow one the energy, strength or mobility to continue to care for one's loved one. To find a place of welcome and a group of people that enables me to say, 'these are the people who help me look after you', has been a gateway to our own continuing journey together.
My husband is seen as an individual and his needs are met with great respect and dignity. In addition, the staff's care and concern for me have been beyond my expectations.

Our sincere thanks to all the staff from management to cleaners. Their dedication, care and concern are always poised to go the extra mile.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave us a 5 star review. So pleased that you and your husband are please with your choice of Abbeyfield Winnersh.

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Review from E S (Daughter of Resident) published on 4 January 2024 Submitted via Website
Overall Experience

The people are lovely and I feel that my mother is very safe there. It is a tough job looking after someone who is challenging and variable however I have only ever seen patience, care and warmth from every member of staff in their dealings with her. My mother says how kind they are in looking after her. They are always ready to chat with me and ensure that I am happy with everything.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave a review. I'm glad you feel your mother is well looked after and appreciate your kind word about our caring staff. We really appreciate your feedback.

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Review from Jan P (Partner of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience
The first thing I looked for finding a care home for my partner with Alzheimer's was outdoor space as he is young and energetic. This home has a wonderful huge space outdoors and a door in his room straight into it.

I also voiced my worry about him going into rooms or offices, laundry, etc. as he does not take kindly to being told off. They said he can go anywhere as the people living there 'live here' and we only work here. What a wonderful ethic. That is how it is and the most important thing is he's happy living there and says so if I ask him. The best home in our opinion.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for your kind review; we are pleased to hear that your partner is happy at Abbeyfield. So glad you like our ethos

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Review from Iain P (Son of Resident) published on 29 December 2023 Submitted via Website
Overall Experience
My mother was moved from what was supposed to be a nursing home in poor health and unable to do anything for herself.
She is now a completely different person and considerately happier.
We are all very impressed with all aspects of care from all the members of staff and the home is very welcoming.

Moving Mum was a great move.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave a review. We are glad you feel your mother is well looked after and all her needs are met. We really appreciate your feedback.

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Review from Kevin L (Son-in-law of Resident) published on 20 December 2023 Submitted via Postal Card
Overall Experience

Abbeyfields felt like an extended family, always welcoming on arrival, always having the time to have a conversation and nothing was too much trouble. All staff had a wonderful attitude to their work and are a credit to their profession. My mother-in-law was treated with respect and dignity, even if her dementia could be challenging at times. Lots of entertainment and activities, staff encouraged everybody to be included, would highly recommend Abbyfields to everyone.

Reply from Ian Nancollas, Fundraising Database and Compliance Officer at Abbeyfield Winnersh

Thank you for taking the time to leave a review. We're glad you felt your mother-in-law was well looked after and all her needs were met. We really appreciate your feedback.

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Review from N P (Son-in-law of Resident) published on 14 December 2023 Submitted via Postal Card
Overall Experience

My mother-in-law is very happy at Abbeyfield. The staff are very attentive and look after her in a very considerate and gentle manner. They are happy to answer any questions we may have and take time to explain things.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for your kind review; we are pleased to hear that your mother-in-law is happy at Abbeyfield.

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Review from S N (Wife of Resident) published on 13 October 2023 Submitted via Postal Card
Overall Experience

My husband was given every care, despite his illness, by dedicated, cheerful staff. I was also cared for at a very difficult time. There was always a cup of tea for me!

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

We really appreciate you taking the time to leave feedback for us. We are glad that your husband was well cared for and that you were also looked after well by our staff. Thank you for such a kind review.

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Review from Jennifer P (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

I transferred my mother from another care home to Abbeyfield Winnersh Care Home so she could be nearer to me. I wish we had moved her sooner, it is the best thing we have done for her. The customer relations manager couldn't have done more to help us, she made the transfer so easy and calm for everyone. Before she only drank from a beaker with a lid but now drinks from a cup, at the old home we were told she was non-weight-bearing but she has now stood up with aids to help her. Can't praise all staff enough.

Reply from Lucie Taylor, Digital Marketing Manager at Abbeyfield Winnersh

Thank you for your wonderful review - we are thrilled to read how pleased you are with the care and support you and your mother are receiving from the team at Abbeyfield Winnersh.

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Review from Mary C (Husband of Resident) published on 30 August 2023 Submitted via Website
Overall Experience

My husband, who has early onset Alzheimer's Disease, went in for two weeks emergency respite care at Abbeyfield Winnersh. From the start the staff were absolutely fabulous. Always helpful and ready to listen. They kept me fully up to date with how my husband was doing every day. Even afterwards they have said that if I had any questions or needed any help to call them at any time.

Reply from Lucie Taylor, Digital Marketing Manager at Abbeyfield Winnersh

Thank you for your kind review. We are thrilled to hear how your husband was cared for at Winnersh and that you felt supported straight away. We will pass your words on to the team. Thank you, Abbeyfield.

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Review from P D (Son of Resident) published on 15 August 2023 Submitted via Website
Overall Experience
Abbeyfield Winnersh is everything we wanted from a care home for our mother and stood out above others we had looked at in the area.
The care home is extremely well managed and the staff are all lovely and friendly, genuinely caring about the residents they look after. The standard of care and levels of engagement with the residents is very high, with plenty of opportunities to interact and participate in activities throughout the day. I feel very reassured that my mother is happy and being really well looked after.
The meals are of good quality, well-balanced and plentiful. The resident’s personal rooms are comfortable and our mother loves having an access door leading to the gardens, which being within secure grounds allows her freedom and independence to move around without any restriction, whilst safely being monitored at all times.

A grateful thank you to all the staff at Abbeyfield for all your help, kindness and continuing care.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for your review of Winnersh, we are pleased to hear how happy you are with standard of care and engagement here. It is wonderful to know that your mother is happy and well looked after, which is what we strive for.

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Review from Kevin A (Son of Resident) published on 15 August 2023 Submitted via Website
Overall Experience
My mother became a resident on January 23 until her death at the end of April 23. I cannot speak highly enough of the quality of care provided for my mother, both in terms of the overall care and the high degree of empathy, compassion, and human kindness provided by all the staff I came across in those three months; this includes senior management, carers at all levels, cleaners and maintenance. My mother did not want to go to a residential home, but over three months, developed a close bond with many staff. The physical environment, cleanliness and general atmosphere is/were also very welcoming.
I could mention many staff by name, but this would be unfair on those whose names I did not get to find out.

Profuse thanks/gratitude to all.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you Kevin for taking the time to leave such lovely comments, we are deeply sorry for your loss. We are so glad that your mother was happy here and developed such a close bond with our staff. We really appreciate your feedback.

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Review from Eileen W (Daughter-in-law of Resident) published on 14 August 2023 Submitted via Website
Overall Experience

The staff at this care home go above and beyond every day for every resident. They are easy to talk to and are always happy to keep you informed. My father-in-law has been at the home for six and a half years and is very well looked after. Cannot recommend this care home enough. Thank you all for everything you do.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for taking the time to leave such positive feedback, we are delighted to hear that your father-in-law is well looked after and happy here.

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Review from Steven S (Granddaughter of Resident) published on 11 August 2023 Submitted via Website
Overall Experience

Choosing a care home for my grandad was one of the hardest decisions that we had to make as a family, from the initial phone call we made to Abbeyfield to when my grandad moved in. There was so much care and support that we felt that this was his forever home. Abbeyfield provided such good care for my grandad during his last days. The staff are so compassionate about what they were doing. They also looked after me and other members of my family. Nothing was too much trouble, and they were willing to go the extra mile to make sure that we had everything we needed to spend the remainder of the quality time we had with my grandad. Thank you so much to the staff at Abbeyfield.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for taking the time to leave such positive feedback Steven, we are pleased to hear that your Grandad was very happy here at Winnersh and was provided with such good care. We are deeply sorry for your loss.

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Review from Kevin M (Son of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience

The staff are always attentive and helpful. You are treated as being part ‘of the family’.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for taking the time to leave us feedback Kevin, we are pleased to hear that you feel people are treated as part of the family as that is what we strive for.

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Review from D O (Son of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

Ever since my mother was admitted into Abbeyfield Winnersh on January the 2nd 2023, the staff have been fantastic. Nothing is too much trouble. It is like one big happy family. The care home has a fantastic layout to suit people with dementia. The facilities are great and there is always something going on. The meals look good and I have often sampled some cake on offer whilst visiting Mum. The rooms are spacious and laid out well. You have your own front door just like a normal home and a back door leading out to the lawn and shrubs.

Reply from Amanda Sykes, Customer Relations Manager at Abbeyfield Winnersh

Thank you for taking the time to leave such positive feedback, we really appreciate your comments. It is great to hear how happy you are with the home and staff.

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Review from S A (Daughter of Resident) published on 18 May 2023 Submitted via Postal Card
Overall Experience

This is the most amazing care home with such caring and engaging staff. They are welcoming, kind, considerate, warm and totally aware of any issues. I would highly recommend Abbeyfield to any prospective family, as this care home is exceptional in all respects. Any medical problems are promptly attended to. My mother was encouraged to engage in activities but if she was not interested, then that was fine too and she was well supervised. All in all a wonderful care home! Thank you, Abbeyfield.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for such a positive review, we really appreciate you taking the time to leave feedback. We are very pleased to hear how happy you are with the home and the positive experience you have had with our staff.

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Review from J K (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

From our visit to look around Abbeyfield until Mum left after six weeks of respite care, we were extremely impressed with what the home has to offer. Mum has benefited enormously from the break and on returning home said she wanted to go back! The staff throughout Mum's stay have been so helpful and nothing is too much trouble. The rooms and surroundings are kept spotless and although we haven't been there when activities have taken place, from what we have heard and read about it is clear that the residents are encouraged to maintain a healthy interest in all that's going on around them. We would certainly recommend Abbeyfield as somewhere to stay whether short or long-term. Everyone is so supportive and welcoming and it is a happy and caring environment.

Reply from Amanda Sykes, Customer Relations Manager at Abbeyfield Winnersh

Thank you for taking the time to leave such positive feedback, we really appreciate your comments. It is great to hear how happy you are with the home and staff.

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Review from G M (Son of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience
This care home provides a clean, tidy, safe and well managed environment. There is a lovely atmosphere with warm and friendly staff who are always so helpful. Staff are welcoming, calm and very caring with my elderly dad and his particular needs. He is treated with kindness, dignity and respect. Staff always find time to discuss any issues that arise and together we work to resolve them.

The quality of care has so far exceeded our high expectations, this choice of care home is definitely the right place for Dad.

Reply from Suzanne Brammer, Digital Officer at Abbeyfield Winnersh

Thank you for your kind comments, we are delighted to hear that your dad is happy here. We really appreciate such positive feedback.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 April 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Abbeyfield Winnersh.

Upcoming Events

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Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Abbeyfield Winnersh.

Meet the Team (6)

Alice
Alice Job Title:House Manager

Alice started working in care in 2005, caring and cleaning in local Care Homes. Alice then joined Abbeyfield in 2012 as a Care Assistant, working towards Team Leader, Head of Care, and then managing Care Homes in 2018. She joined Abbeyfield Winnersh in September 2024.

James
James Job Title:Deputy Care Home Manager

James started in care in 2011 working in Domiciliary Care Services. James then joined Abbeyfield in 2020 as Care Team Leader, progressing to Deputy Manager shortly after. James manages the downstairs areas of Winnersh which include our Male and Female Households, alongside our residential dementia household.

Alex
Alex Job Title:Deputy Care Home Manager

Alex started working in care in 2009 working in hospital theatres, followed by nursing homes. Alex then joined Abbeyfield in October 2024. Alex manages the upstairs areas of Winnersh which include our residents of higher needs. Alex supports this by bringing his clinical background knowledge to the role.

Amanda
Amanda Job Title:Customer Relations Manager

Amanda started working in care in 2016 when Abbeyfield Winnersh opened. She joined us as a Care Assistant, quickly progressing to Care Team Leader where she completed her NVQ in Dementia Pathways. In 2022 the role of Customer Relations Manager became available, and Amanda decided to make a change in her Abbeyfield journey. If you are looking for care for your loved one Amanda will support you through the process. In addition, Amanda manages our community engagement in the home, supporting our local community with safe spaces to meet in our beautiful summerhouse.

Jamal
Jamal Job Title:Maintenance Operative

Jamal joined Abbeyfield Winnersh in 2022. Jamal has a varied role, which includes ensuring the compliance of all aspects of Health & Safety in the home, garden maintenance, redecoration and assisting in day-to-day repairs.

Lisa
Lisa Job Title:Housekeeping Team Leader

Lisa joined Abbeyfield in 2021 as the Housekeeping Team Leader. Lisa has a team of housekeepers who work alongside her to ensure that our residents have a clean and comfortable home to live in. Lisa also oversees the laundry in the home.

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