
The home itself is spotlessly clean and freshHelen L(Daughter of Resident/Service User)



The home itself is spotlessly clean and freshHelen L(Daughter of Resident/Service User)



Abbeyfield Winnersh is a dementia-friendly residential care home situated in the village of Winnersh, Wokingham. The care home is designed to allow freedom of movement throughout, flowing from one area into another.
The home has 62 en-suite bedrooms each with a brightly coloured front door complete with a letterbox and street lamp. Bedrooms have been provided with speciality furniture that is designed for easy access to residents' possessions.
Whilst each room has...
Care Provided by Abbeyfield Winnersh
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Abbeyfield Winnersh for full pricing details and T&Cs.
Contact Abbeyfield Winnersh to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Abbeyfield Living Society
- Voluntary / Not for Profit Owned
Person in charge
- Alice Dunning (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Parking
- Parking is available outside of the home.
Abbeyfield Winnersh Reviews (75)
Abbeyfield Winnersh has a Review Score of 9.9 (9.853) out of 10, based on 23 reviews in the last 2 years.
Over all time Abbeyfield Winnersh has 75 reviews.
Dad has been a resident at Abbeyfield for two years, my family and I have nothing but the highest of praise for the very professional team of carers and administrative staff.
Currently dealing with personal problems, the team have shown great empathy which I sincerely appreciate. They don't just look after Dad, they look after the whole family! Always there to give advice and help with the mountains of documents to be completed.
Both parents celebrated their 90th birthdays on the 2nd and 14th of April, staff went out of their way to make it a very special day.
We were permitted to use the beautiful summer room set within the grounds equipped with a galley kitchen and bathroom.
Staff helped decorate the room and created a homely ambience. Our extended family and friends were very impressed.
Thanks for your amazing review of Abbeyfield, Winnersh. We're so pleased to hear about the support you have received from the team there, and the care that your parents have experienced. We're so glad we were able to put on a memorable party for them that your extended family enjoyed too - lovely feedback.
I have had dealings with plenty of homes in my work as a dial-a-ride driver for the less mobile, and this one is one of the best. Mum has dementia and is very mobile and active and sometimes agitated. The staff from top to bottom are wonderful with her, they are very knowledgeable and know their job inside out. I would have never believed she would settle in a care home. The rooms are lovely and it was even suggested to bring her own bed to help her settle in (we were also offered a bed). She likes to roam around and is very independent, the staff have supported and encouraged this. They have also supported me with the same care and understanding. Abbeyfield Winnersh has top marks from me.
Thank you for taking the time to leave such positive feedback, we really appreciate your comments. It is great to hear how happy you are with the home and staff. It is wonderful to know how well your mum is being looked after.
Well after 2 months of being at Abbeyfield, I just couldn't have asked for more.
From my 1st enquiry to my show round the management and staff completely put my mind at ease. No question was unanswered and the compassion for our situation was 100% genuine. The home is modern and always spotless. I visit often and the staff have become true friends as they honestly care so much about all the residents. She has been totally spoilt with love and attention with regular sessions of pamper for her hair and makeup and I can see in her eyes that she is feeling so happy. The entertainment team are so good with daily activities and I honestly enjoy going there to help with the quizzes, crosswords and music games and can see that it really helps the residents. She also loves the food and I really want to say thanks to you all with my love.
Thank you for taking the time to leave such a kind review Graham, we are delighted to hear how happy you are with Abbeyfield and that our staff have been able to support you and your family.
In the short time mum has been at Abbeyfield care home, its staff have been nothing short of amazing. The care and compassion shown towards meeting her every day needs has meant she has settled in well and feels this is her new home. Management and staff are always approachable and keep me fully updated with all care information.
Thank you for your review, Alison, we are delighted to hear that your Mum has settled in well. We really appreciate such positive feedback.
Staff helpful and caring, can't do enough for residents. Happy atmosphere in the unit, all called by first names. Residents happy and settled. Accommodation clean and comfy. Good activities programme.
Thank you for such positive feedback, we appreciate your feedback.
My mum entered Abbeyfield in June 2022. It had become really tough keeping her settled and safe at home. Mum settled very quickly and is very happy there, although she doesn't understand that she is in a care home, which I think also demonstrates how friendly and relaxed the environment is. We were well supported when Mum entered the home, which was amazing. We are extremely pleased with Abbeyfield.
Thank you for your feedback Carolyn, we really appreciate such positive comments and are pleased to hear that your mum has settled in well.
Mum has been at Abbeyfield for almost two years. The care Mum receives is excellent and centred around Mum's individual care needs. The admin team always check on relatives when they phone, it's just like a family. All the staff are very caring and keep in contact with us on a regular basis. Cannot recommend more highly.
Thank you for you for leaving such a lovely review Rosemary, we are delighted to hear that your Mum enjoys living at Winnersh.
I took my father to Abbeyfield after he has spent a month at a council-sponsored venue following his discharge from hospital. There could not be a greater example of how care should be provided than Abbeyfield. This place, the staff and the entire organisation is solely focused on the patient and their needs which could not be further from the experience at the other home. Abbeyfield is everything a care facility should be. Cannot recommend it highly enough.
Thank you for taking the time to leave a review Christopher, we are delighted to hear such positive feedback. Your comments are very much appreciated.
Excellent Care Home. The staff at Abbeyfield Winnersh looked after mum so well - we can’t thank them enough for making a difficult time easier. They always made us feel welcome. They were amazing during lockdown keeping everyone safe and well.
Thank you for taking the time to leave such a positive review Catherine. We are so pleased that the staff made things easier for you and your family.
Mum moved to Abbeyfield Winnersh in August 2020 when restrictions with covid were severe. The team handled Mum's move really well and supported her and her family as best they could ensuring we had video calls and updates. Spring forward to May 2022 and Mum is doing well. Her care needs are being met, she's settled and the Winnersh team look after her very well. They are always on hand for questions and I feel comfortable that Mum is in good hands.
Thank you for your feedback Helen, it is great to know that you feel comfortable with the staff taking care of your mum at Winnersh. We really appreciate you taking the time to leave such positive comments.
Mum has been at the home for 6 years and in this time I have nothing but praise and admiration for all the staff from cleaners to managers. They all go above and beyond to ensure the residents are given an excellent standard of care. They are treated with respect and dignity, they keep them safe. Communication with families is excellent. Nothing is too much trouble. On visits, the residents are happy and relaxed. Mum is happy. We couldn't ask for more.
Thank you for such a glowing review Ruth, it is wonderful to see that your Mum is so happy here. We really appreciate your positive feedback.
Abbeyfield staff are always helpful and friendly. The home is very well run and my husband is taken care of and happy there.
Thank you for your kind words Carolyn we are delighted to hear that your husband is happy living at Winnersh. We really value your positive feedback.
Abbeyfield Winnersh is a truly exceptional care home. I want to thank the staff from the bottom of my heart for the care they give to my mum. The staff are amazing - from the chefs to the day/night staff - they all know mum by name, they understand her personality and show an incredible amount of love, care and attention. I looked at a lot of care homes before selecting Abbeyfield Winnersh because it has a very different ethos. Mum has always loved to walk - she lived in the New Forest by the coast and she grew up in rural Scotland. Abbeyfield Winnersh is designed to enable residents to wander around the grounds in complete safety. The staff are so creative and caring. The care home seems to really care about its staff and that translates into exceptional care for residents. I get a call every week to let me know how mum is doing. I feel like the Abbeyfield staff are like mum's family. I trust them completely to look after mum's best interests when I can't be there. Thank you - you're incredible people.
This is wonderful to hear Helen, thank you for taking the time to leave such wonderful comments. We are very pleased to know that your Mum has such a great time at Winnersh and is able to continue with her love of walking. We really appreciate your positive feedback.
Abbeyfield Winnersh is not wholly open to visitors, however on recent occasions when I have visited her in her room she appears well cared for. Staff are caring, her dignity is maintained and she is encouraged to participate in communal life. Admin/care/management staff are always accessible, knowledgeable, and supportive.
Thank you for your review, Maurice, we are pleased to hear the positive feedback on your cousin's care at Winnersh. We appreciate you taking the time to leave such kind comments.
My mum ended up in hospital in April 2022 and needed respite care urgently so she could be discharged. Abbeyfield Winnersh came highly recommended and they were very quick to arrange her discharge and organise a room for her at Winnersh. The care mum has received has been fantastic, and we have been kept informed of her progress all the time. Thank you also to the care the staff gave to my sister and I too, as we have both felt very supported at such a difficult time making decisions for mum. Mum is a walker and she is able to access the gardens from her room on her own during the day which has also helped with her recovery. Mum has loved the activities, especially Woody the dog! The rooms are spotless, and mum always looked so well turned out (she has always been a snappy dresser). There is always someone there at the end of the phone or buzzer when you visit. I cannot recommend Abbeyfield highly enough all the staff are just amazing, thank you!
Thank you for taking the time to leave a review Dinah, we are delighted to hear how happy your mum is at Winnersh. It is great to hear that she has received such fantastic care and has been able to enjoy the gardens and activities. The staff will really appreciate your comments.
Fabulous care given to my father for his 2 weeks stay, staff friendly and kind, facilities in great order and clean, food was varied, quantity never in question and the food was of a very good quality. Access to the building and COVID testing all seemed to be managed to a high standard.
Thank you for your kind review David we really appreciate your comments.
My dad has been at Abbeyfield Winnersh for 3 1/2 years where he has been happy, content and extremely looked after by the most kind, caring and energetic staff. The food is amazing and the staff do everything to make my dad comfortable and engaged in lots of activities. I sleep better at night knowing my dad is safe, loved and cared for.
Thank you for taking the time to leave a review, Claire, we are so pleased to see that your Dad enjoys living at Winnersh. Your positive comments are very much appreciated.
Abbeyfield is the best home I could find for my father. Plenty to keep him occupied and staff have original ideas of activities.
Thank you Ann for taking the time to leave a review, we really appreciate your kind comments.
My mum took a while to settle when she originally went in July 2017. She went in for respite care, but the reality was it ended up being best for her to remain. The staff were patient and kind, trying to help her settle. She loved the fact that her room had a door into the garden and she could go out whenever she wanted. I was really happy that she was able to be independent for as long as she was able, to take herself out into the secure grounds whenever she wanted. Abbeyfield always felt more like a hotel than a home. There are activities every day, of a wide range. Residents can opt-in or out as they wish, but staff gently encourage them to attend to be a part of the life of the home. Dementia is a cruel disease, but the residents are very happy forming friendships with each other and staff. My mum talked about her afternoon teas and get-togethers, which replicated her previous life. The staff were always really caring, and I never had any concerns about the standards of care.
We have passed your comments on to the team who said, 'It was a pleasure to support your mum whilst she lived at Winnersh - she certainly will be missed. We all wish you and your family well.'
Abbeyfield
The staff are committed, caring and compassionate. They show genuine affection for the residents.
The home itself is spotlessly clean and fresh, as well as bright and airy.
It has been specifically designed with dementia residents' needs in mind.
Thank you for such positive feedback, very much appreciated.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 April 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Abbeyfield Winnersh.
There are no upcoming events for Abbeyfield Winnersh.
Awards / Recognitions (1)
- 01 Apr 2022Recipient: Abbeyfield Living Society
Accreditations
There are no accreditations posted yet for Abbeyfield Winnersh.
Meet the Team (6)

Alice started working in care in 2005, caring and cleaning in local Care Homes. Alice then joined Abbeyfield in 2012 as a Care Assistant, working towards Team Leader, Head of Care, and then managing Care Homes in 2018. She joined Abbeyfield Winnersh in September 2024.

James started in care in 2011 working in Domiciliary Care Services. James then joined Abbeyfield in 2020 as Care Team Leader, progressing to Deputy Manager shortly after. James manages the downstairs areas of Winnersh which include our Male and Female Households, alongside our residential dementia household.

Alex started working in care in 2009 working in hospital theatres, followed by nursing homes. Alex then joined Abbeyfield in October 2024. Alex manages the upstairs areas of Winnersh which include our residents of higher needs. Alex supports this by bringing his clinical background knowledge to the role.

Amanda started working in care in 2016 when Abbeyfield Winnersh opened. She joined us as a Care Assistant, quickly progressing to Care Team Leader where she completed her NVQ in Dementia Pathways. In 2022 the role of Customer Relations Manager became available, and Amanda decided to make a change in her Abbeyfield journey. If you are looking for care for your loved one Amanda will support you through the process. In addition, Amanda manages our community engagement in the home, supporting our local community with safe spaces to meet in our beautiful summerhouse.

Jamal joined Abbeyfield Winnersh in 2022. Jamal has a varied role, which includes ensuring the compliance of all aspects of Health & Safety in the home, garden maintenance, redecoration and assisting in day-to-day repairs.

Lisa joined Abbeyfield in 2021 as the Housekeeping Team Leader. Lisa has a team of housekeepers who work alongside her to ensure that our residents have a clean and comfortable home to live in. Lisa also oversees the laundry in the home.
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