Milngavie Manor Care Home

Craigton Road, Milngavie, Glasgow G62 7JG
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9.8 44 Reviews
  • Milngavie Manor Care Home, Glasgow
Situated in the picturesque town of Milngavie, just north-west of Glasgow, Milngavie Manor offers residential, dementia and nursing care for the older community within a luxury environment.

Milngavie Manor offers:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for
comfortable and stylish living.

- A dedicated dining suite for private celebrations and special occasions with
family and friends.

- A roof terrace and two balcony terraces with spectacular views, as well as a
putting green and a number of private gardens offering a variety of outdoor
spaces to enjoy.

- A wellbeing and beauty salon which includes hairdressing and a nail bar for
manicures, pedicures and the signature Hamberley hand massage.

- A café to enjoy a cappuccino and a slice of homemade cake with family and
friends.

- A deluxe cinema where residents can enjoy favourite films or the latest
releases in classic style.

Alongside the superb features and hotel-style facilities, Milngavie Manor care home offers an exceptional level of care.

The stunning care home benefits from a dedicated and experienced team who are committed to providing the very best care for residents, and enjoys a 'very good' rating from the care inspectorate.

Milngavie Manor offers 24 hour residential, dementia and nursing care. Contact the team today to find out more.
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Care Provided by Milngavie Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800
  • Self-Funded Nursing Care: from £2050

Our home provides person-centred dementia care, as well as respite stays for those seeking a short-term break or convalescence care following illness or surgery.


Weekly fees vary depending on room availability and an individual care needs assessment.


Please call to discuss availability and arrange a visit.

The price(s) shown are provided by the care home. Contact Milngavie Manor Care Home for full pricing details and T&Cs.

Contact Milngavie Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Milngavie Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Angela McGurk (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • No restrictions on visiting

Parking

  • Onsite parking available

Milngavie Manor Care Home Reviews (44)

9.8

Milngavie Manor Care Home has a Review Score of 9.8 (9.846) out of 10, based on 19 reviews in the last 2 years.
Over all time Milngavie Manor Care Home has 44 reviews.

Overall Experience
  • 40
  • 1
  • 2
  • 1
  • 0
Date Published
  • 44
  • 13
  • 18
  • 19
  • 25
Reviewer Connection to Milngavie Manor Care Home
  • 22
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Anne B (Friend of Resident) published on 19 September 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
This home failed to deliver the care it advertised for dementia sufferers, by doing so it caused suffering to both the patient and family. What was meant to be her forever home was taken away in a very uncaring manner. Whilst the fixtures and fittings are good the care and compassion provided were non-existent
and in no way would I recommend this home to anyone.
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Review from Janice R (Daughter of Resident) published on 14 September 2018 Submitted via Website • Report
Overall Experience 2.0 out of 5
My mother was in this care facility from March - June 2018 The manager did not go to the dementia unit she was in to assess her prior to admission. She was assessed apparently during a short visit with us prior to admission. No proper assessment took place that day.
The care my mother received was
average. They were often understaffed. The staff struggled with mum's behaviour. She has Alzheimer's, and until her meds were changed she was very agitated. She put herself onto the floor. Slowly Mum began to improve though. We were shocked when we were told that the directors wanted Mum to leave. We were told by the manager that they could not provide the care my mother required. This, despite the fact they advised, and still advise that they take residents who have dementia. They told us residents' relatives had complained about my mum and one woman was afraid to come out of her room. We were humiliated at 2 meetings attended by a social worker. This home looks lovely, but be very wary.
Reply from Elaine Hamilton, Clinical Director at Milngavie Manor Care HomeOn behalf of Management and staff at Abbotsford Suites, we would like to apologise if you felt that your relative received less than optimum care at our facility.
We continually strive to improve and welcome constructive feedback and because of your experience, we have put in place a more robust admission process.
Our staffing levels have always been above the minimum requirements recommended by the Care Inspectorate and all staff are trained in Dementia care, however, we are not a specialist dementia centre.
It was disappointing that you reviewed the care provided as poor, as when you met with the directors you did not convey that you were ever unhappy with the standard of care your relative received.
The directors and management team hope that you have found the specialist care that your relative requires and again apologise for any upset this experience may have caused you and your family.
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Review from Fiona G (Daughter of Resident) published on 14 September 2018 Submitted via Website • Report
Overall Experience 3.0 out of 5
I believe the admissions policy for this Care Home to be deeply flawed because my mother was evicted after two months. I recommend that you do not send your elderly relatives here because when their dementia progresses, they may be evicted. In my opinion, this care home did not provide the service that
they were paid for.
Reply from Elaine Hamilton, Clinical Director at Milngavie Manor Care HomeOn behalf of Management and staff at Abbotsford Suites, we would like to apologise if you felt that your relative received less than optimum care at our facility.
We continually strive to improve and welcome constructive feedback and because of your experience, we have put in place a more robust admission process.
Our staffing levels have always been above the minimum requirements recommended by the Care Inspectorate and all staff are trained in Dementia care, however, we are not a specialist dementia centre.
The directors and management team hope that you have found the specialist care that your relative requires and again apologise for any upset this experience may have caused you and your family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian W (Respite Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed respite care after whooping cough (age 83!!) and a stay in hospital as I normally live alone. Friends and family found this group and booked me in. I spent 24 days there. Initially apprehensive, I really felt benefit from the care and attention that I received and am now happily back at
home. I was in better mental health than most of the residents and so could interact more with the wonderful staff and could observe their care and professionalism dispassionately and also discuss with residents' relatives their opinions of their relatives' treatment. It is never easy to see people brought down by dementia and other consequences of advancing years ("there but for the grace of God go I") so I really appreciated the amazing patience and kindness that the staff showed to everyone. The building is new, the ambience superb and the food excellent. If I ever need Abbotsford's services again I would be content to use them. The activities provided were appropriate and valuable.
Reply from Paul Sokhi, Director at Milngavie Manor Care HomeThank you very much for your kind words. I’m glad you enjoyed our stay with us and we look forward to hopefully welcoming you back in due course.
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  • Value for Money
Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Milngavie Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.871 for Milngavie Manor Care Home is calculated as follows: ( (191 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 217 Ratings = 4.871
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Milngavie Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 3 Oct 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Angela

Angela McGurk

Job Title: Home Manager Joined: 2025

Angela brings a wealth of knowledge and experience to her role, having successfully managed a variety of care settings, including residential, dementia and nursing homes. As a registered nurse with a diploma in caring for older people, she is dedicated to delivering the highest standards of care and support. Angela is passionate about creating a warm, homely environment where residents and their families can truly live, love and laugh together. She is proud to lead the Milngavie Manor team, where every colleague is committed to going the extra mile to brighten someone’s day.


Outside of work, Angela is an avid reader who enjoys spending time in her garden. She also treasures the special moments she shares with her grandchildren, which bring balance and joy to her life.

Megan

Megan Templeton

Job Title: Home Ambassador Joined: 2025

Megan brings a strong foundation in customer service and community engagement to her role at Milngavie Manor. Her career began nearly 20 years ago with Bobbi Brown Cosmetics, where she developed exceptional communication skills and a genuine passion for supporting people. She later broadened her experience across the utilities and telecom sectors, most notably as Community Engagement Manager for a nationwide Openreach contract. In this role, Megan was the central point of contact for residents, clients and community partners, developing a calm, empathetic approach to navigating sensitive and often emotionally charged conversations.


Guided by an interest in holistic wellbeing, Megan recently completed an Anatomy and Physiology for Massage Therapy course, further deepening her understanding of therapeutic support. While new to the care sector, she brings outstanding emotional intelligence, a steady, reassuring presence, and extensive client-facing experience, qualities that make her a valuable addition to the team.


Outside of work, Megan lives in Glasgow with her soon-to-be husband, Paul, and their cat, Anya. She loves catching up with friends over brunch, spoiling her niece and nephews, and exploring new places. She is steadily working her way through a list of dream destinations, with favourites so far including Japan, Mexico and New York City.


"As Home Ambassador at Hamberley, I have the privilege of being a trusted point of contact for families during one of the most important decisions they’ll ever make. What excites me most about this role is how it blends my professional experience in communication and community engagement with my personal passion for caring for others. I love being able to offer genuine support and reassurance to local families, helping them feel confident and comfortable as they choose the right home for their loved one."

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