Alexandra Mill

I am a Friend of a Resident, from my First visit, I have been very impressed with all the Staff I have met , how Professional and friendly they are, with other Residents and Visitors. The Staff always seem to put the interests and care of the Residents first, I have seen some of the activities they arrange for the Residents , varied and entertaining. The Cafe area is clean and practical, Ideal for refreshments. Ideal for Family and Friends.

It's a lovely accommodating home, staff are so pleasant and helpful, I recommend this place, always nice and clean. i love the activities they do and they have a little wish tree what they do and there's a game room, it's like a boutique hotel but with lovely helpful staff.

All I ever wanted for my husband was care, cleanliness, kind consideration and respect! Alexandra Mill provides all of this. Along with dignity and empathy, not only for him but also for me whenever I visit. I have recommended it to absolutely everyone.

From my first day, I have found all the staff very friendly, courteous, respectful, cheerful & keen to please. There is always a happy atmosphere to enjoy with a family feel. I have been able to make good friends among the staff, residents & visitors. The activities and entertainment are very enjoyable.

Mum has really come on while being here. The Alexandra Mill care home made some lovely new friends. Staff really take care of the residents. A lovely clean home. Management and staff excellent. Always some lovely activities going on for them.

I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly and professional. I was treated as an individual. I would thoroughly recommend Alexandra Mill.

We chose Alexandra Mill for Mum after it had been highly recommended by a friend whose father had been very happy there and we haven't been disappointed. Mum settled quickly and is very content. The home is beautifully appointed and lovely can clean but it is the caring, friendly, respectful attitude of all the staff which really makes it a special place.

All the staff have been wonderful, compassionate and kind to my Mum since she moved to Alexandra Mill. Having nursing staff and trained dementia staff has helped tremendously. I have nothing but thanks for all involved, in what at times has been a difficult situation with Mum.

As soon as you walk into Alexandra Mill you can see what a lovely place it is, with excellent modern facilities. The rooms are spacious, again with first-class modern amenities. The staff at all levels are so friendly, helpful and caring.

Always treated with dignity. Staff are friendly and always try their best to help. The food seems good. Very clean in all areas, activities always available. Hairdresser and coffee shop on site are useful. Settle relatives when stressed. Overall a good place. Price is within all homes in the area of similar standard.

I spent 4 weeks of respite care at Alexandra Mill in October and enjoyed every minute. I felt very safe and well looked after by the staff, in lovely surroundings.

Booked myself into Alexandra Mill for respite care as I am living on my own following an inguinal hernia repair at the hospital on Friday 31/5/24. It was the best decision I have made as the care was first-class and the staff from the manager down were professional and caring in their duties plus as an added bonus very friendly. I would not hesitate to recommend this place to anyone after experiencing it first-hand and seeing how other guests were looked after.

The home security is good and garden areas are very well maintained.

We thank you all from the bottom of our hearts for making a sad journey bearable. Even to your last mark of respect as "we" left the building you lined up to say goodbye.

When I first walked into Alexandra Mill I thought it was too good to be true. The friendliness of the staff, nothing seems to be too much trouble. They keep me well-informed of my mother's health and needs.

I am always welcomed back and given excellent attention to my needs and enabling me to walk again with my frame.

It was necessary for my husband who has both Dementia and Parkinson’s, to be looked after in care while I recovered from a hip replacement operation. The Alexandra Mill provided not only excellent physical care but within a kind, respectful, and homely environment. The daily routine of activities and friendly interaction with staff and other clients, coupled with excellent food and clean and comfortable surroundings made the whole experience enjoyable and stress-free for him. This, in turn, gave me peace of mind during my recovery. I have not hesitated in booking further respite for him later in the year and feel fortunate that we have found such an excellent care home.

Our review was very informative and covered all aspects of care for my partner. His needs both social and medical are being addressed and met to a high standard. It is a pleasure to visit such a welcoming environment and know he is well cared for.

Alexandra Mill Care Home is welcoming with a happy friendly atmosphere and plenty of activities to join in, the care is first-rate with each individual resident's needs and wishes willingly catered for. Highly recommend.

When I first arrived I came in the front door. The decoration and furnishing are wow, better than a five-star hotel. My room was large and airy with a window from the floor to ceiling with a good outlook. The bathroom is ensuite with a shower you can sit down in. Staff and management are like part of the family. Willing to help me as I am unable to walk. I have to use the hoist which enables me to be put in a wheelchair, bed and toilet. They have facilities like a hair salon, games room, IT room, cinema room and a library. The food is excellent and I can't fault anything. This would be my first choice for any member of my family. Thank you.