






Alexandra Mill in Shavington encompasses everything the organisation has learnt from listening to current residents and families.
With 72 beautifully decorated bedrooms spanning across two floors and a whole host of amenities, the home is designed to bring people together and provide for a wide range of care types including residential care, nursing care, respite care and dementia care.
The team at Alexandra Mill understand that arranging care for a...
Care Provided by Alexandra Mill
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All inclusive fee - from £1600pw includes:
> Podiatrist appointment every 8 weeks with Anavo's appointed private podiatrist for general footcare
> A hair salon appointment every 6 weeks with Anavo's appointed hairdresser at the Alexandra Mill salon
> Newspapers available daily in communal areas
> One annual booking of Alexandra Mill's Private Dining Room with Afternoon Tea included for four people, on your Birthday or a Special Anniversary
> All Care, Laundry, Activities & Entertainment, Breakfast, Three course Lunch, Three course Dinner, Snacks-Tea & Coffee & Housekeeping
The price(s) shown are provided by the care home. Contact Alexandra Mill for full pricing details and T&Cs.
Contact Alexandra Mill to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Anavo Group
- Private Owned
Person in charge
- Stephanie Sheer (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Parking
- Plenty of free parking available
Alexandra Mill Reviews (51)
Alexandra Mill has a Review Score of 9.8 (9.789) out of 10, based on 28 reviews in the last 2 years.
Over all time Alexandra Mill has 51 reviews.
From my first day, I have found all the staff very friendly, courteous, respectful, cheerful & keen to please. There is always a happy atmosphere to enjoy with a family feel. I have been able to make good friends among the staff, residents & visitors. The activities and entertainment are very enjoyable.
Thank you for taking the time to write a review. The staff team work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required. (Name: Rachel Magenheimer Email: alexandramill.rem@anavogroup.com Position: Resident Experience Manager)
Mum has really come on while being here. The Alexandra Mill care home made some lovely new friends. Staff really take care of the residents. A lovely clean home. Management and staff excellent. Always some lovely activities going on for them.
Thank you for your positive comments about our caring, friendly and respectful staff team. We are so happy that Mum has settled so well and is enjoying our fantastic range of engaging activities. The staff teams work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
I was in very poor health when I came here. The property itself is lovely. Management and care have been exceptional. Carers are friendly and professional. I was treated as an individual. I would thoroughly recommend Alexandra Mill.
Thank you for your encouraging feedback regarding your personal experience at Alexandra Mill. The staff team work hard to deliver high standards of quality care at all times. We are so pleased that your experience has been a positive one. I will pass your comments on to the team. We value every review as this helps us to improve our service where required.
We chose Alexandra Mill for Mum after it had been highly recommended by a friend whose father had been very happy there and we haven't been disappointed. Mum settled quickly and is very content. The home is beautifully appointed and lovely can clean but it is the caring, friendly, respectful attitude of all the staff which really makes it a special place.
Thank you for your positive comments about our caring, friendly and respectful staff. We are so happy that Mum has settled so well and is content. The staff teams work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
All the staff have been wonderful, compassionate and kind to my Mum since she moved to Alexandra Mill. Having nursing staff and trained dementia staff has helped tremendously. I have nothing but thanks for all involved, in what at times has been a difficult situation with Mum.
Thank you kindly for taking the time to write a review. We appreciate your positive comments and high regard for our staff and the service. The team works hard to deliver high standards of quality care with respect and compassion at all times. Your feedback is very much appreciated. I will pass...
As soon as you walk into Alexandra Mill you can see what a lovely place it is, with excellent modern facilities. The rooms are spacious, again with first-class modern amenities. The staff at all levels are so friendly, helpful and caring.
Thank you for your positive comments about our helpful friendly staff and the home's facilities. The staff team all work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Always treated with dignity. Staff are friendly and always try their best to help. The food seems good. Very clean in all areas, activities always available. Hairdresser and coffee shop on site are useful. Settle relatives when stressed. Overall a good place. Price is within all homes in the area of similar standard.
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. We are so pleased that your experiences are all positive ones. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
I spent 4 weeks of respite care at Alexandra Mill in October and enjoyed every minute. I felt very safe and well looked after by the staff, in lovely surroundings.
Thank you for your kind review and positive comments regarding the care you received and the environment at Alexandra Mill. The staff team all work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Booked myself into Alexandra Mill for respite care as I am living on my own following an inguinal hernia repair at the hospital on Friday 31/5/24. It was the best decision I have made as the care was first-class and the staff from the manager down were professional and caring in their duties plus as an added bonus very friendly. I would not hesitate to recommend this place to anyone after experiencing it first-hand and seeing how other guests were looked after.
Thank you for your positive comments and support for the home regarding your speedy post-surgery recovery with an Anavo Group care home which was provided in this instance at Alexandra Mill. The staff team all work hard to deliver high standards at all times and we would like to thank you for...
Like most care homes, sometimes they seem to be short-staffed, but everyone helps out to see to the resident's care.
The home security is good and garden areas are very well maintained.
Thank you for taking the time to review your experience at Alexandra Mill. The staff team all work hard to deliver quality care at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Your kindness to all of us as a family was second to none.
We thank you all from the bottom of our hearts for making a sad journey bearable. Even to your last mark of respect as "we" left the building you lined up to say goodbye.
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care with respect and compassion at all times. Your feedback is very much appreciated. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
When I first walked into Alexandra Mill I thought it was too good to be true. The friendliness of the staff, nothing seems to be too much trouble. They keep me well-informed of my mother's health and needs.
Thank you for taking the time to share your experience at Alexandra Mill with a five-star review and positive comments. The staff team all work hard to deliver high standards at all times. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
I am always welcomed back and given excellent attention to my needs and enabling me to walk again with my frame.
It has been our pleasure to welcome you to the home each time and to assist your recovery. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
It was necessary for my husband who has both Dementia and Parkinson’s, to be looked after in care while I recovered from a hip replacement operation. The Alexandra Mill provided not only excellent physical care but within a kind, respectful, and homely environment. The daily routine of activities and friendly interaction with staff and other clients, coupled with excellent food and clean and comfortable surroundings made the whole experience enjoyable and stress-free for him. This, in turn, gave me peace of mind during my recovery. I have not hesitated in booking further respite for him later in the year and feel fortunate that we have found such an excellent care home.
Thank you for your support for the home and your positive comments regarding activities, food, care, and the environment at Alexandra Mill. The staff team all work hard to deliver high standards at all times and we would like to thank you for highlighting this. We are all looking forward to seeing...
Our review was very informative and covered all aspects of care for my partner. His needs both social and medical are being addressed and met to a high standard. It is a pleasure to visit such a welcoming environment and know he is well cared for.
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are delighted that your partner is feeling well cared for and enjoying the environment. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Alexandra Mill Care Home is welcoming with a happy friendly atmosphere and plenty of activities to join in, the care is first-rate with each individual resident's needs and wishes willingly catered for. Highly recommend.
Thank you for your positive comments regarding the atmosphere and environment at Alexandra Mill. The staff team work hard to deliver high standards of quality care, a broad range of activities and various levels of preferred social engagement at all times. Your review is very much appreciated, we...
When I first arrived I came in the front door. The decoration and furnishing are wow, better than a five-star hotel. My room was large and airy with a window from the floor to ceiling with a good outlook. The bathroom is ensuite with a shower you can sit down in. Staff and management are like part of the family. Willing to help me as I am unable to walk. I have to use the hoist which enables me to be put in a wheelchair, bed and toilet. They have facilities like a hair salon, games room, IT room, cinema room and a library. The food is excellent and I can't fault anything. This would be my first choice for any member of my family. Thank you.
Thank you for your positive comments regarding the environment and care at Alexandra Mill. The staff team work hard to deliver high standards of quality care and nutritious food at all times. Your review is very much appreciated, we are delighted that your experience is a positive one. I will pass...
This is a well-managed and ultra-professional care home, well-equipped with a high standard of comfort for residents and visitors.
The business model for the care home has been well thought through, the building and surrounds are modern and well cared for (though if I venture a little criticism, double bank car parks are never very satisfactory but that's the retired town planner in me).
My greatest thanks must go to the management and staff, both nursing and domestic for what they did in my wife's last months, nothing was too much trouble. It was a privilege to meet them every day and I shall miss the care and compassion they extended to my wife and our family. They have my unreserved thanks and admiration for what they did for us.
Thank you for your very kind words, continued support for the home and for your positive comments regarding Alexandra Mill. The staff team all work hard to deliver high standards of quality care at all times and we would like to thank you for highlighting this. It has been our pleasure to know you...
After Dad suffered a stroke last year, he eventually ended up in an unsuitable care home for several weeks. Since Dad moved into Alexander Mill, he has been much happier and content, and his mobility has improved. Though he suffers from mild dementia this is no longer a concern to us as the care he is receiving is excellent. All the staff make an effort to communicate with him even if they are just passing on their way to see another resident. He is always saying how well they look after him and how nice the staff are. He is also very happy with the choice and quality of the food. Nothing seems to be too much trouble for the staff. The entertainment and therapy sessions are also excellent and well-organised.
I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Alexandra Mill is like no other care home! At 93 and following a series of falls and a spell in hospital, my father made the decision that he needed help with day-to-day living. After a not-so-satisfactory time in another local home, Alexandra Mill opened, and my father and I went to investigate. The resident experience manager was first-class and extremely welcoming. The senior nurse interviewed my father, and he was accepted! He took up residence and has never looked back. All staff are very friendly and welcoming. Nothing is too much trouble. When I visit, I am always greeted and am part of the family. The manager has answered all my questions. Would highly recommend!
Thank you for your positive comments regarding our care home and the staff team who work hard together to deliver high standards of quality care at all times. Your feedback is very much appreciated, and we are so pleased that your father is happy here, has settled by making new friends and is...
Bed Vacancies
3 Bed Vacancies
Posted: 07 August 2026Beds available for General Nursing & Residential
News (11) & Events (0)
- 02 Dec 2025
We had a fabulous Intergenerational Day with Becky’s Butterflies We were delighted to welcome Becky’s Butterflies for another wonderful intergenerational visit yesterday. Becky, our local childminder, has begun joining us...
- 01 Oct 2025
On 30th September 2025, Irene Schofield marked her incredible 105th birthday surrounded by love, laughter, and a few royal surprises at Alexandra Mill, part of the Anavo Group. The Mayor...
- 05 Sep 2025
Home Manager Stephanie Sheer hosted a 2-year since opening Birthday Party for Alexandra Mill Residents and Staff Stephanie Congratulated the Staff Team for their hard work, service and dedication. Residents...
There are no upcoming events for Alexandra Mill.
Awards / Recognitions (1)
- 31 Jan 2024Recipient: Alexandra Mill
Accreditations
There are no accreditations posted yet for Alexandra Mill.
Meet the Team (1)

Stephanie is employed by Anavo Group as the Registered Manager for Alexandra Mill. Stephanie has a wealth of experience. She has worked in health and social Care for 14 years in varying different roles. She started her career as a care assistant in 2011, completed her nurse training in 2016, worked in leadership roles such as clinical lead and deputy manager finally progressing into a home manager in 2020. Stephanie has always been very passionate about care provision and has worked right through the ranks to have great insight into how challenging care can be. Stephanie has a very thorough knowledge and understanding of the Fundamental Standards from the Care Quality Commission, Safeguarding Adults and many local authorities contracting teams.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Mill to verify any information. View our terms and conditions. Alexandra Mill has an Enhanced Service -more info.