Alexandra Mill in Shavington encompasses everything the organisation has learnt from listening to current residents and families.
With 72 beautifully decorated bedrooms spanning across two floors and a whole host of amenities, the home is designed to bring people together and provide for a wide range of care types including residential care, nursing care, respite care and dementia care.
The team at Alexandra Mill understand that arranging care for a...
Alexandra Mill in Shavington encompasses everything the organisation has learnt from listening to current residents and families.
With 72 beautifully decorated bedrooms spanning across two floors and a whole host of amenities, the home is designed to bring people together and provide for a wide range of care types including residential care, nursing care, respite care and dementia care.
The team at Alexandra Mill understand that arranging care for a loved one is a difficult and uncertain time, so they offer a transparent and refreshing approach. Every resident is an individual, and at Alexandra Mill they are committed to treating people as such. Unique personal care plans are put in place to ensure each resident’s specific needs are met. They provide the customised, quality and professional care residents deserve - tailored to suit the individual, not the Company or Staff.
At Anavo, the aim is to provide people with the opportunity to grow, to enable each resident to maximise their abilities, stay active and engaged, continue enjoying their passions and retain their independence for as long as possible.
What makes Anavo different? Alexandra Mill is founded on positive relationships. Between residents, their families, the amazing team and the local community. There are so many people who contribute to making a safe and happy home where everyone is welcome.
Alexandra Mill care home is committed to making sure everyone has a sense of meaning. Giving people choices can be hugely beneficial to creating a healthy lifestyle and positive personal outlook. Whether that’s a resident wanting to try something new, or a team member hoping to progress in their career, they’ll always do what they can to make a positive impact.
Loading travel time
Care Provided by Alexandra Mill
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Eating Disorders
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
For a maximum of 72 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,600 - £1,765
£1,850 - £1,950
Residential Dementia Care
£1,600 - £1,765
£1,850 - £1,950
Nursing Care
£1,600 - £2,000
£1,850 - £2,000
Contact Alexandra Mill to confirm what's included and get a personalised quote:
All inclusive fee - from £1600pw includes:
> One Physio consultation with Anavo's appointed private physiotherapist
> Podiatrist appointment every 8 weeks with Anavo's appointed private podiatrist for general footcare
> A hair salon appointment every 6 weeks with Anavo's appointed hairdresser at the Alexandra Mill salon
> Newspapers available daily in communal areas
> One annual booking of Alexandra Mill's Private Dining Room with Afternoon Tea included for four people, on your Birthday or a Special Anniversary
> All Care, Laundry, Activities & Entertainment, Breakfast, Three course Lunch, Three course Dinner, Snacks-Tea & Coffee & Housekeeping
The price(s) shown are provided by the care home. Contact Alexandra Mill for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Review from Keith S (Husband of Resident) published on 25 January 2024 Submitted via Postal Card•
Overall Experience
Following a diagnosis of untreatable multiple organ failure in August 2023, my wife was placed under end-of-life palliative care and spent her last months in Alexandra Mill Care Home. The care and compassion she received were exemplary and I cannot thank the management and staff enough for what...
Following a diagnosis of untreatable multiple organ failure in August 2023, my wife was placed under end-of-life palliative care and spent her last months in Alexandra Mill Care Home. The care and compassion she received were exemplary and I cannot thank the management and staff enough for what they did, even putting up with my odd and often extended visiting hours together with my poor fashion sense! This is a well-managed and ultra-professional care home, well-equipped with a high standard of comfort for residents and visitors. The business model for the care home has been well thought through, the building and surrounds are modern and well cared for (though if I venture a little criticism, double bank car parks are never very satisfactory but that's the retired town planner in me).
My greatest thanks must go to the management and staff, both nursing and domestic for what they did in my wife's last months, nothing was too much trouble. It was a privilege to meet them every day and I shall miss the care and compassion they extended to my wife and our family. They have my unreserved thanks and admiration for what they did for us.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your very kind words, continued support for the home and for your positive comments regarding Alexandra Mill. The staff team all work hard to deliver high standards of quality care at all times and we would like to thank you for highlighting this. It has been our pleasure to know you...
Thank you for your very kind words, continued support for the home and for your positive comments regarding Alexandra Mill. The staff team all work hard to deliver high standards of quality care at all times and we would like to thank you for highlighting this. It has been our pleasure to know you and to care for your wife. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Kevin H (Son of Resident) published on 19 January 2024 Submitted via Website•
Overall Experience
After Dad suffered a stroke last year, he eventually ended up in an unsuitable care home for several weeks. Since Dad moved into Alexander Mill, he has been much happier and content, and his mobility has improved. Though he suffers from mild dementia this is no longer a concern to us as the care he...
After Dad suffered a stroke last year, he eventually ended up in an unsuitable care home for several weeks. Since Dad moved into Alexander Mill, he has been much happier and content, and his mobility has improved. Though he suffers from mild dementia this is no longer a concern to us as the care he is receiving is excellent. All the staff make an effort to communicate with him even if they are just passing on their way to see another resident. He is always saying how well they look after him and how nice the staff are. He is also very happy with the choice and quality of the food. Nothing seems to be too much trouble for the staff. The entertainment and therapy sessions are also excellent and well-organised.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are delighted that your father is happy and that his health has improved.
I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul D (Son of Resident) published on 8 January 2024 Submitted via Postal Card•
Overall Experience
Alexandra Mill is like no other care home! At 93 and following a series of falls and a spell in hospital, my father made the decision that he needed help with day-to-day living. After a not-so-satisfactory time in another local home, Alexandra Mill opened, and my father and I went to investigate....
Alexandra Mill is like no other care home! At 93 and following a series of falls and a spell in hospital, my father made the decision that he needed help with day-to-day living. After a not-so-satisfactory time in another local home, Alexandra Mill opened, and my father and I went to investigate. The resident experience manager was first-class and extremely welcoming. The senior nurse interviewed my father, and he was accepted! He took up residence and has never looked back. All staff are very friendly and welcoming. Nothing is too much trouble. When I visit, I am always greeted and am part of the family. The manager has answered all my questions. Would highly recommend!
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home and the staff team who work hard together to deliver high standards of quality care at all times. Your feedback is very much appreciated, and we are so pleased that your father is happy here, has settled by making new friends and is...
Thank you for your positive comments regarding our care home and the staff team who work hard together to deliver high standards of quality care at all times. Your feedback is very much appreciated, and we are so pleased that your father is happy here, has settled by making new friends and is enjoying the various activities and events. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Daughter of Resident) published on 28 December 2023 Submitted via Postal Card•
Overall Experience
My mother moved into Alexandra Mill in November 2023. Since being in the home, she has become more outgoing and joins in regularly with activities. She has commented that the staff are excellent and nothing is too much trouble. From a family point of view, we are very impressed with Alexandra Mill...
My mother moved into Alexandra Mill in November 2023. Since being in the home, she has become more outgoing and joins in regularly with activities. She has commented that the staff are excellent and nothing is too much trouble. From a family point of view, we are very impressed with Alexandra Mill and the standard of care that Mum has received.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are so pleased that your mother is happy, making connections and enjoying the various activities and...
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are so pleased that your mother is happy, making connections and enjoying the various activities and events. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue K (Daughter of Resident) published on 22 December 2023 Submitted via Website•
Overall Experience
Having just experienced Dad’s first care plan review we couldn’t be happier with the quality of care and support that Dad is receiving.
The depth and extent of the discussion were highly valuable and demonstrated the superb nature of the care that Dad is receiving.
Having just experienced Dad’s first care plan review we couldn’t be happier with the quality of care and support that Dad is receiving.
The depth and extent of the discussion were highly valuable and demonstrated the superb nature of the care that Dad is receiving.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding the high quality of Dad's care. The staff team work hard to deliver high standards of quality care at all times. Your review is very much appreciated, we are delighted that your experience is a positive one. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from T G (Daughter-in-law of Resident) published on 8 December 2023 Submitted via Postal Card•
Overall Experience
My father-in-law absolutely loves living at Alexandra Mill. He's the happiest I have ever seen him. He loves everything about it, the friendships, the activities, the staff and food. He is treated extremely well with dignity and respect and he is no longer lonely.
My father-in-law absolutely loves living at Alexandra Mill. He's the happiest I have ever seen him. He loves everything about it, the friendships, the activities, the staff and food. He is treated extremely well with dignity and respect and he is no longer lonely.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are thrilled that your father-in-law is happy, making friends and enjoying Chef's menus. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire M (Daughter of Resident) published on 6 December 2023 Submitted via Website•
Overall Experience
My mum has recently moved to Alexandra Mill Care Home as she has dementia. She is doing extremely well and the care, interaction and stimulation she has already received has transformed her! Yes, she still has medical needs, but part of the old mum is back. We are so delighted and the relief we...
My mum has recently moved to Alexandra Mill Care Home as she has dementia. She is doing extremely well and the care, interaction and stimulation she has already received has transformed her! Yes, she still has medical needs, but part of the old mum is back. We are so delighted and the relief we feel as a family is beyond words. The staff are exceptional, special mention to the staff, their professionalism and kindness has been amazing. There are so many members of staff we would like to thank including kitchen, restaurant, nursing team, care team and the Home Manager also. All have been amazing and approachable.
Mum went in withdrawn, hard of hearing along with a host of other issues, this is no longer the case! Her hearing has actually improved. This is largely due to stimulation and interaction. She looks so much better also. Well done to the whole team, thank you so much.
↩Reply from Bev Oliver, Commissioning Manager at Alexandra Mill
Thank you for your positive review, it is a pleasure to be able to care for your mum.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S L (Son of Resident) published on 20 November 2023 Submitted via Website•
Overall Experience
My mother has recently moved to Alexandra Mill Care Home as she has dementia and can no longer live independently.
Alexandra Mill has already transformed things for her and our family with the excellent care that is provided. The facilities, food and staff are all first-rate.
My mother has recently moved to Alexandra Mill Care Home as she has dementia and can no longer live independently.
Alexandra Mill has already transformed things for her and our family with the excellent care that is provided. The facilities, food and staff are all first-rate.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your positive comments regarding our care home, the excellent care and staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are thrilled that you are experiencing a transformation for Mum. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S G (Daughter of Resident) published on 10 October 2023 Submitted via Website•
Overall Experience
My mum moved in here at the beginning of September as she was diagnosed with dementia after a heart attack in July. It has been a lovely start to her time in a care home.
Everything from the beginning has been wonderful, the introduction, the help, the advice, all the staff, the lovely building...
My mum moved in here at the beginning of September as she was diagnosed with dementia after a heart attack in July. It has been a lovely start to her time in a care home. Everything from the beginning has been wonderful, the introduction, the help, the advice, all the staff, the lovely building and all the support given to me. Mum has been looked after very well and nothing is too much trouble. There is always something going on, which for residents who require stimulation this is excellent and one of the reasons I chose this home. It offers so much more than other care homes and personally I find the whole place like a hotel. Compared to the cost of other homes this is excellent value for money.
I would highly recommend this home to anyone needing these services.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. We are so pleased that you are all happy. Your feedback is very much appreciated and I will pass your comments on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Grace D (Great Great-Niece of Resident) published on 4 October 2023 Submitted via Website•
Overall Experience
I was really impressed, very modern facilities, very accessible for anyone. The staff were amazing and absolutely lovely really talkative and got on with everyone. They really look after the people in the home with amazing care. They put on a lovely event for a birthday. The food provided was...
I was really impressed, very modern facilities, very accessible for anyone. The staff were amazing and absolutely lovely really talkative and got on with everyone. They really look after the people in the home with amazing care. They put on a lovely event for a birthday. The food provided was amazing, felt like you were at a really posh restaurant. Nothing to fault I really enjoyed my day and experience visiting. The atmosphere was lovely. Would really recommend it to anyone looking for a care home.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
We are delighted that you enjoyed your visit to the birthday event. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jayne C (Daughter of Resident) published on 3 October 2023 Submitted via Website•
Overall Experience
My dad went to Alexandra Mill for palliative care following time in hospital and a bad experience in a previous care home.
He sadly passed away on Tuesday. The standard of nursing care at Alexandra Mill is excellent. I cannot thank all the staff enough for their kindness not only to my dad but...
My dad went to Alexandra Mill for palliative care following time in hospital and a bad experience in a previous care home. He sadly passed away on Tuesday. The standard of nursing care at Alexandra Mill is excellent. I cannot thank all the staff enough for their kindness not only to my dad but also to us as a family. It is a great comfort to know that he was cared for with such dignity at the end.
It makes such a difference to know that Dad's final days were comfortable and without distress and words do not cover how grateful we are to all the staff there, with special thanks to the manager.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Please accept our deepest sympathy. Thank you for taking the time to share your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roy C (Son of Resident) published on 3 October 2023 Submitted via Website•
Overall Experience
Wonderful care for my father on palliative care, the staff are caring, considerate.
Would highly recommend if you are looking for care for a family member. It feels like a home from home. We moved Dad here from a different home and this place is head and shoulders above that.
Wonderful care for my father on palliative care, the staff are caring, considerate.
Would highly recommend if you are looking for care for a family member. It feels like a home from home. We moved Dad here from a different home and this place is head and shoulders above that.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Daughter of Resident) published on 27 September 2023 Submitted via Website•
Overall Experience
My dad has been a resident for just over two weeks and the difference in him is unbelievable. He is so much happier, looks healthier and tells me every time I go that he is the happiest man around. He loves the food and that the fact he can choose his meals. His personal care is great, he is having...
My dad has been a resident for just over two weeks and the difference in him is unbelievable. He is so much happier, looks healthier and tells me every time I go that he is the happiest man around. He loves the food and that the fact he can choose his meals. His personal care is great, he is having his teeth brushed every day (he didn’t at his old place) and has had showers and even a bath (again, none of this at his old care home). He’s been out of his bed in a chair and been taken into the garden and day room (his old care home got him out once in ten months) just such a lovely, caring home and the staff seem truly happy in their role which then reflects in the care given to residents and the time spent with them. Thank you so much, it helps us, as a family, knowing he’s well cared for and happy.
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
We are so pleased to know that you are all happy. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from C B (Grandson of Resident) published on 20 September 2023 Submitted via Website•
Overall Experience
Fantastic start for my grandad in his new home. Thank you to staff. Please keep up the care. He’s so happy.
Key points for him is the regular hygiene (teeth, showers) friendly staff, temperature of room. Food. He’s a happy man. Thanks
Fantastic start for my grandad in his new home. Thank you to staff. Please keep up the care. He’s so happy.
Key points for him is the regular hygiene (teeth, showers) friendly staff, temperature of room. Food. He’s a happy man. Thanks
↩Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
News
02 Dec 2025
We had a fabulous Intergenerational Day with Becky’s Butterflies We were delighted to welcome Becky’s Butterflies for another wonderful intergenerational visit yesterday. Becky, our local childminder, has begun joining us...
01 Oct 2025
On 30th September 2025, Irene Schofield marked her incredible 105th birthday surrounded by love, laughter, and a few royal surprises at Alexandra Mill, part of the Anavo Group. The Mayor...
05 Sep 2025
Home Manager Stephanie Sheer hosted a 2-year since opening Birthday Party for Alexandra Mill Residents and Staff Stephanie Congratulated the Staff Team for their hard work, service and dedication. Residents...
There are no accreditations posted yet for Alexandra Mill.
Meet the Team (1)
Stephanie SheerJob Title General ManagerJoined 2023
Stephanie is employed by Anavo Group as the Registered Manager for Alexandra Mill. Stephanie has a wealth of experience. She has worked in health and...
Stephanie is employed by Anavo Group as the Registered Manager for Alexandra Mill. Stephanie has a wealth of experience. She has worked in health and social Care for 14 years in varying different roles. She started her career as a care assistant in 2011, completed her nurse training in 2016, worked in leadership roles such as clinical lead and deputy manager finally progressing into a home manager in 2020. Stephanie has always been very passionate about care provision and has worked right through the ranks to have great insight into how challenging care can be. Stephanie has a very thorough knowledge and understanding of the Fundamental Standards from the Care Quality Commission, Safeguarding Adults and many local authorities contracting teams.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Mill to verify any information. View our terms and conditions. Alexandra Mill has an Enhanced Service -what an Enhanced Service includes.
