Alexandra Mill

356 Crewe Road, Shavington, Crewe CW2 5AD
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9.8 43 Reviews
  • Alexandra Mill, Crewe
Alexandra Mill in Shavington encompasses everything the organisation has learnt from listening to current residents and families.

With 72 beautifully decorated bedrooms spanning across two floors and a whole host of amenities, the home is designed to bring people together and provide for a wide range of care types including residential care, nursing care, respite care and dementia care.

The team at Alexandra Mill understand that arranging care for a loved one is a difficult and uncertain time, so they offer a transparent and refreshing approach. Every resident is an individual, and at Alexandra Mill they are committed to treating people as such. Unique personal care plans are put in place to ensure each resident’s specific needs are met. They provide the customised, quality and professional care residents deserve - tailored to suit the individual, not the Company or Staff.

At Anavo, the aim is to provide people with the opportunity to grow, to enable each resident to maximise their abilities, stay active and engaged, continue enjoying their passions and retain their independence for as long as possible.

What makes Anavo different? Alexandra Mill is founded on positive relationships. Between residents, their families, the amazing team and the local community. There are so many people who contribute to making a safe and happy home where everyone is welcome.

Alexandra Mill care home is committed to making sure everyone has a sense of meaning. Giving people choices can be hugely beneficial to creating a healthy lifestyle and positive personal outlook. Whether that’s a resident wanting to try something new, or a team member hoping to progress in their career, they’ll always do what they can to make a positive impact.
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Care Provided by Alexandra Mill

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1665
  • Self-Funded Residential Dementia Care: £1550 – £1665
  • Self-Funded Nursing Care: £1550 – £2000
  • RESPITE Self-Funded Residential Care: £1850 – £1950
  • RESPITE Self-Funded Residential Dementia Care: £1850 – £1950
  • RESPITE Self-Funded Nursing Care: £1850 – £2000

All inclusive fee - from £1450pw includes:


> One Physio consultation with Anavo's appointed private physiotherapist
> Podiatrist appointment every 8 weeks with Anavo's appointed private podiatrist for general footcare
> A hair salon appointment every 6 weeks with Anavo's appointed hairdresser at the Alexandra Mill salon
> Newspapers available daily in communal areas
> One annual booking of Alexandra Mill's Private Dining Room with Afternoon Tea included for four people, on your Birthday or a Special Anniversary
> All Care, Laundry, Activities & Entertainment, Breakfast, Three course Lunch, Three course Dinner, Snacks-Tea & Coffee & Housekeeping

These prices are only a guideline, please contact Alexandra Mill to find out the exact price for your requirements.

Contact Alexandra Mill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Alexandra Mill to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stephanie Sheer (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (72)

Parking

  • Plenty of free parking available

Alexandra Mill Reviews (43)

9.8

Alexandra Mill has a Review Score of 9.8 (9.835) out of 10, based on 27 reviews in the last 2 years.
Over all time Alexandra Mill has 43 reviews.

Overall Experience
  • 40
  • 3
  • 0
  • 0
  • 0
Date Published
  • 43
  • 8
  • 13
  • 27
  • 16
Reviewer Connection to Alexandra Mill
  • 13
  • 8
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Roy C (Son of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful care for my father on palliative care, the staff are caring, considerate.
Would highly recommend if you are looking for care for a family member. It feels like a home from home. We moved Dad here from a different home and this place is head and shoulders above that.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra MillWe value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C P (Daughter of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident for just over two weeks and the difference in him is unbelievable. He is so much happier, looks healthier and tells me every time I go that he is the happiest man around. He loves the food and that the fact he can choose his meals. His personal care is great, he is having
his teeth brushed every day (he didn’t at his old place) and has had showers and even a bath (again, none of this at his old care home). He’s been out of his bed in a chair and been taken into the garden and day room (his old care home got him out once in ten months) just such a lovely, caring home and the staff seem truly happy in their role which then reflects in the care given to residents and the time spent with them. Thank you so much, it helps us, as a family, knowing he’s well cared for and happy.
Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra MillWe are so pleased to know that you are all happy. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Grandson of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic start for my grandad in his new home. Thank you to staff. Please keep up the care. He’s so happy.


Key points for him is the regular hygiene (teeth, showers) friendly staff, temperature of room. Food. He’s a happy man. Thanks

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra MillThank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Alexandra Mill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.835 for Alexandra Mill is calculated as follows: ( (277 Excellents x 5) + (35 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 321 Ratings = 4.835
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Alexandra Mill is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 10 Feb 2026

Beds available for General Nursing & Residential

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Awards / Recognitions (1)

Meet the Team (1)

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Stephanie Sheer

Job Title: General Manager Joined: 2023

Stephanie is employed by Anavo Group as the Registered Manager for Alexandra Mill. Stephanie has a wealth of experience. She has worked in health and social Care for 14 years in varying different roles. She started her career as a care assistant in 2011, completed her nurse training in 2016, worked in leadership roles such as clinical lead and deputy manager finally progressing into a home manager in 2020. Stephanie has always been very passionate about care provision and has worked right through the ranks to have great insight into how challenging care can be. Stephanie has a very thorough knowledge and understanding of the Fundamental Standards from the Care Quality Commission, Safeguarding Adults and many local authorities contracting teams.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Mill to verify any information. View our terms and conditions. Alexandra Mill has an Enhanced Service - more info.