Search...

Alexandra Mill

356 Crewe Road, Shavington, Crewe, Cheshire CW2 5AD
Anavo Group Logo
Jobs
Alexandra Mill logo
Alexandra Mill, Crewe
Alexandra Mill, Crewe
Alexandra Mill, Crewe

Alexandra Mill in Shavington encompasses everything the organisation has learnt from listening to current residents and families.

With 72 beautifully decorated bedrooms spanning across two floors and a whole host of amenities, the home is designed to bring people together and provide for a wide range of care types including residential care, nursing care, respite care and dementia care.

The team at Alexandra Mill understand that arranging care for a...  

Loading travel time

Care Provided by Alexandra Mill

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,765£1,850 - £1,950
Residential Dementia Care£1,600 - £1,765£1,850 - £1,950
Nursing Care£1,600 - £2,000£1,850 - £2,000

All inclusive fee - from £1600pw includes:

> One Physio consultation with Anavo's appointed private physiotherapist
> Podiatrist appointment every 8 weeks with Anavo's appointed private podiatrist for general footcare
> A hair salon appointment every 6 weeks with Anavo's appointed hairdresser at the Alexandra Mill salon
> Newspapers available daily in communal areas
> One annual booking of Alexandra Mill's Private Dining Room with Afternoon Tea included for four people, on your Birthday or a Special Anniversary

> All Care, Laundry, Activities & Entertainment, Breakfast, Three course Lunch, Three course Dinner, Snacks-Tea & Coffee & Housekeeping

Contact Alexandra Mill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Stephanie Sheer (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Single Rooms with ensuite Wet Room (72)

Parking

  • Plenty of free parking available

Alexandra Mill Reviews (51)

Submit a Review
9.8

Alexandra Mill has a Review Score of 9.8 (9.789) out of 10, based on 28 reviews in the last 2 years. Over all time Alexandra Mill has 51 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Alexandra Mill
Loading...
Showing 51 reviews matching selected criteria
Review from D C (Daughter of Resident) published on 28 December 2023 Submitted via Postal Card
Overall Experience

My mother moved into Alexandra Mill in November 2023. Since being in the home, she has become more outgoing and joins in regularly with activities. She has commented that the staff are excellent and nothing is too much trouble. From a family point of view, we are very impressed with Alexandra Mill and the standard of care that Mum has received.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are so pleased that your mother is happy, making connections and enjoying the various activities and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue K (Daughter of Resident) published on 22 December 2023 Submitted via Website
Overall Experience
Having just experienced Dad’s first care plan review we couldn’t be happier with the quality of care and support that Dad is receiving.

The depth and extent of the discussion were highly valuable and demonstrated the superb nature of the care that Dad is receiving.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

Thank you for your positive comments regarding the high quality of Dad's care. The staff team work hard to deliver high standards of quality care at all times. Your review is very much appreciated, we are delighted that your experience is a positive one. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from T G (Daughter-in-law of Resident) published on 8 December 2023 Submitted via Postal Card
Overall Experience

My father-in-law absolutely loves living at Alexandra Mill. He's the happiest I have ever seen him. He loves everything about it, the friendships, the activities, the staff and food. He is treated extremely well with dignity and respect and he is no longer lonely.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

Thank you for your positive comments regarding our care home and the staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are thrilled that your father-in-law is happy, making friends and enjoying Chef's menus. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire M (Daughter of Resident) published on 6 December 2023 Submitted via Website
Overall Experience
My mum has recently moved to Alexandra Mill Care Home as she has dementia. She is doing extremely well and the care, interaction and stimulation she has already received has transformed her! Yes, she still has medical needs, but part of the old mum is back. We are so delighted and the relief we feel as a family is beyond words. The staff are exceptional, special mention to the staff, their professionalism and kindness has been amazing. There are so many members of staff we would like to thank including kitchen, restaurant, nursing team, care team and the Home Manager also. All have been amazing and approachable.

Mum went in withdrawn, hard of hearing along with a host of other issues, this is no longer the case! Her hearing has actually improved. This is largely due to stimulation and interaction. She looks so much better also. Well done to the whole team, thank you so much.

Reply from Bev Oliver, Commissioning Manager at Alexandra Mill

Thank you for your positive review, it is a pleasure to be able to care for your mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S L (Son of Resident) published on 20 November 2023 Submitted via Website
Overall Experience
My mother has recently moved to Alexandra Mill Care Home as she has dementia and can no longer live independently.

Alexandra Mill has already transformed things for her and our family with the excellent care that is provided. The facilities, food and staff are all first-rate.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

Thank you for your positive comments regarding our care home, the excellent care and staff team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated, we are thrilled that you are experiencing a transformation for Mum. I will pass your comments on to the team. We value all feedback as this helps us to improve our service where required.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S G (Daughter of Resident) published on 10 October 2023 Submitted via Website
Overall Experience
My mum moved in here at the beginning of September as she was diagnosed with dementia after a heart attack in July. It has been a lovely start to her time in a care home.
Everything from the beginning has been wonderful, the introduction, the help, the advice, all the staff, the lovely building and all the support given to me.
Mum has been looked after very well and nothing is too much trouble. There is always something going on, which for residents who require stimulation this is excellent and one of the reasons I chose this home.
It offers so much more than other care homes and personally I find the whole place like a hotel.
Compared to the cost of other homes this is excellent value for money.

I would highly recommend this home to anyone needing these services.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. We are so pleased that you are all happy. Your feedback is very much appreciated and I will pass your comments on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Grace D (Great Great-Niece of Resident) published on 4 October 2023 Submitted via Website
Overall Experience

I was really impressed, very modern facilities, very accessible for anyone. The staff were amazing and absolutely lovely really talkative and got on with everyone. They really look after the people in the home with amazing care. They put on a lovely event for a birthday. The food provided was amazing, felt like you were at a really posh restaurant. Nothing to fault I really enjoyed my day and experience visiting. The atmosphere was lovely. Would really recommend it to anyone looking for a care home.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

We are delighted that you enjoyed your visit to the birthday event. We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Jayne C (Daughter of Resident) published on 3 October 2023 Submitted via Website
Overall Experience
My dad went to Alexandra Mill for palliative care following time in hospital and a bad experience in a previous care home.
He sadly passed away on Tuesday. The standard of nursing care at Alexandra Mill is excellent. I cannot thank all the staff enough for their kindness not only to my dad but also to us as a family. It is a great comfort to know that he was cared for with such dignity at the end.

It makes such a difference to know that Dad's final days were comfortable and without distress and words do not cover how grateful we are to all the staff there, with special thanks to the manager.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

Please accept our deepest sympathy. Thank you for taking the time to share your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roy C (Son of Resident) published on 3 October 2023 Submitted via Website
Overall Experience
Wonderful care for my father on palliative care, the staff are caring, considerate.

Would highly recommend if you are looking for care for a family member. It feels like a home from home. We moved Dad here from a different home and this place is head and shoulders above that.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

We value all feedback as this helps us to improve our service where required. Thank you for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. Your feedback is very much appreciated and I will pass your comments on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Daughter of Resident) published on 27 September 2023 Submitted via Website
Overall Experience

My dad has been a resident for just over two weeks and the difference in him is unbelievable. He is so much happier, looks healthier and tells me every time I go that he is the happiest man around. He loves the food and that the fact he can choose his meals. His personal care is great, he is having his teeth brushed every day (he didn’t at his old place) and has had showers and even a bath (again, none of this at his old care home). He’s been out of his bed in a chair and been taken into the garden and day room (his old care home got him out once in ten months) just such a lovely, caring home and the staff seem truly happy in their role which then reflects in the care given to residents and the time spent with them. Thank you so much, it helps us, as a family, knowing he’s well cared for and happy.

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

We are so pleased to know that you are all happy. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from C B (Grandson of Resident) published on 20 September 2023 Submitted via Website
Overall Experience

Fantastic start for my grandad in his new home. Thank you to staff. Please keep up the care. He’s so happy.

Key points for him is the regular hygiene (teeth, showers) friendly staff, temperature of room. Food. He’s a happy man. Thanks

Reply from Rachel Magenheimer, Resident Experience Manager at Alexandra Mill

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 07 August 2026

Beds available for General Nursing & Residential

News (11) & Events (0)

News
  • 02 Dec 2025

    We had a fabulous Intergenerational Day with Becky’s Butterflies We were delighted to welcome Becky’s Butterflies for another wonderful intergenerational visit yesterday. Becky, our local childminder, has begun joining us...

  • 01 Oct 2025

    On 30th September 2025, Irene Schofield marked her incredible 105th birthday surrounded by love, laughter, and a few royal surprises at Alexandra Mill, part of the Anavo Group. The Mayor...

  • 05 Sep 2025

    Home Manager Stephanie Sheer hosted a 2-year since opening Birthday Party for Alexandra Mill Residents and Staff Stephanie Congratulated the Staff Team for their hard work, service and dedication. Residents...

Upcoming Events

There are no upcoming events for Alexandra Mill.

Awards / Recognitions (1)

  • 31 Jan 2024Recipient: Alexandra Mill

Accreditations

There are no accreditations posted yet for Alexandra Mill.

Meet the Team (1)

Stephanie Sheer
Stephanie SheerJob Title:General ManagerJoined: 2023

Stephanie is employed by Anavo Group as the Registered Manager for Alexandra Mill. Stephanie has a wealth of experience. She has worked in health and social Care for 14 years in varying different roles. She started her career as a care assistant in 2011, completed her nurse training in 2016, worked in leadership roles such as clinical lead and deputy manager finally progressing into a home manager in 2020. Stephanie has always been very passionate about care provision and has worked right through the ranks to have great insight into how challenging care can be. Stephanie has a very thorough knowledge and understanding of the Fundamental Standards from the Care Quality Commission, Safeguarding Adults and many local authorities contracting teams.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexandra Mill to verify any information. View our terms and conditions. Alexandra Mill has an Enhanced Service -more info.