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Ashton Court

376 West Road, Newcastle upon Tyne, Tyne & Wear NE4 9RJ
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The home is friendly, very clean, good layout and the rooms are excellent.Paul M(Son-in-law of Resident/Service User)
Ashton Court, Newcastle upon Tyne
They have great carers and the food is lovely, they have loads of entertainmentEthel M(Daughter of Resident/Service User)
Ashton Court, Newcastle upon Tyne
This is a 5 star accommodation and care at all times. All staff are caring and nothing is a botherP R(Daughter of Resident/Service User)
Ashton Court, Newcastle upon Tyne

Ashton Court in Newcastle offers accommodation for those who require nursing or personal care and those with dementia, mental health conditions and physical disabilities.

Caring staff strive to give residents the care, dignity, privacy and respect that they need and deserve.

The friendly environment enables residents to relax while their individual requirements are met.

Care Provided by Ashton Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,450 - £1,500£1,450 - £1,500
Residential Dementia Care£1,450 - £1,500£1,450 - £1,500
Nursing Care£1,450 - £1,720£1,450 - £1,720
Nursing Dementia Care£1,450 - £1,720£1,450 - £1,720

All fees are subject to agreement and nursing fees are subject to CHC funding agreements on top of the fee.

Contact Ashton Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Valerie McLaughlin(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (42)
  • Single Rooms with ensuite Wet Room (41)

Parking

  • On-site parking available

Ashton Court Reviews (30)

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9.5

Ashton Court has a Review Score of 9.5 (9.454) out of 10, based on 14 reviews in the last 2 years. Over all time Ashton Court has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from Cynthia M (Daughter of Resident) published on 27 January 2021 Submitted via Website
Overall Experience
Called at short notice to drop things off.
Staff arranged Mother to come down to the window.
Excellent covid protocols in place.
Couldn’t ask for a better place for her to be in.

She’s been there for 2 years never have had a problem.

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Review from G W (Daughter of Resident) published on 24 October 2019 Submitted via Postal Card
Overall Experience
I looked around at several other care homes before I chose Ashton Court for mam. The facilities are modern, clean and well maintained and the staff are friendly, caring and committed to the residents.
The manager and office staff are amazing, nothing is too much trouble and the door is always open.

My mam has been here for several months, I am happy for my mam to become a permanent resident at this home.

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Review from Paul M (Son-in-law of Resident) published on 19 August 2019 Submitted via Postal Card
Overall Experience
The home is friendly, very clean, good layout and the rooms are excellent. Food always of good quality. The staff are very attentive also lots of staff on duty. Lots of activities for residents. Only negative to ground floor lobby is like a greenhouse.

This is the best care home I've seen in years. Does not have that old person smell well done!

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Review from Brenda N (Friend of Resident) published on 2 May 2019 Submitted via Website
Overall Experience

The care provided at Ashton Court is fantastic, staff are extremely friendly and kind. The home is always clean and your'e always made to feel welcome.

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Review from Mary S (Wife of Resident) published on 25 March 2019 Submitted via Postal Card
Overall Experience
I am confident that my husband is well looked after. He is well fed, his care needs are attended to extremely well. As he doesn't participate in activities, it would be good for him to be "taken" outside for fresh air and encouraged to participate.

Activities for male residents could be more varied.

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Review from Ethel M (Daughter of Resident) published on 21 March 2019 Submitted via Postal Card
Overall Experience

My mam is really happy here, she's been here 6 months. They have great carers and the food is lovely, they have loads of entertainment on for all occasions. They all get dressed up for Christmas and Halloween and so do the relatives. It's really like one big happy family.

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Review from P R (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card
Overall Experience

This is a 5 star accommodation and care at all times. All staff are caring and nothing is a bother. If a resident needs anything at all to help them be comfortable, the management and staff make it happen. If you want a loved one looked after as well as you do then Ashton Court is the place!

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Review from Eleanor W (Daughter-in-law of Resident) published on 30 April 2018 Submitted via Website
Overall Experience
I am extremely pleased with the care my mother-in-law has received since moving into Ashton Court. She has only been a resident for 3 weeks but she has settled in so well, this is due to the management and staff being so considerate and caring, her appetite has improved immensely due to the lovely freshly cooked meals.
The care home is very welcoming and there is always a lovely atmosphere when visiting, the staff always keep us up to date with her situation. My mother-in-law's personal hygiene has improved greatly, she is always bathed, hair washed and in freshly washed clothes, her room is always clean and smells nice and fresh, the bathroom is immaculate.

I genuinely feel she is happy and content as she has started to communicate a lot more and started to laugh and smile again.

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Review from C B (Relative of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

Whenever we visit the staff are always very friendly. The home is always clean and tidy. Our relative is comfortable and well looked after. We are fortunate to have found such a nice place.

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Review from C B (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card
Overall Experience

A lovely place, staff are very caring and friendly. A lovely modern place for my mam to be.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 January 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (1)

Valerie McLoughlin
Valerie McLoughlinJob Title:Home ManagerJoined: 2018

I have worked in care for 26 years, the last fourteen as a Home Manager. I have been the Home Manager of Ashton Court since July 2018 and we have an excellent team.

My focus is to provide a homely atmosphere for our residents with a person-centred approach to maintaining our resident’s general well-being.

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