Beverley Parklands

We were so impressed with Yorkare Homes, we agreed on admission to another care home within the group where my aunt and uncle are now resident.

This has been a challenging time for all care homes and carers coping with Covid and the carers have really risen to this challenge and dealt with this difficult time incredibly well.

Since the day my dad arrived at Beverley Parklands Care Home, I have had nothing but praise for the care he has received. All the staff- care, activities, reception, kitchen, domestic and maintenance, treat him with respect and kindness. Every time I visit, Dad never fails to tell me how lucky he feels to be living there.

Mum has been a resident at Beverley Parklands for four years since an Alzheimer's disease diagnosis meant that living at home was no longer a safe option for her. Mum receives care and support which allows her to live in a meaningful and dignified way. The carers, lead staff and management are clear in their mindset about how safe and looked after they want Mum to feel and this is done through time spent with her and continued reassurance. The hairdresser at the home doing Mum's hair, thoughtfully, together with how Mum is dressed daily, is of immense importance as this allows Mum to remain being Mum in our eyes, care and attention to the details are a big deal. The staff also go out of their way to make sure that us, as the family of the resident are kept informed and are supported, this makes leaving to go home after a visit ok as we know that Mum is safe.

I have only ever noticed the carers being kind and patient to the residents and taking the time to chat to family and friends too. Generally speaking, my mother enjoys the food provided, but it has to be said she had complained on one or two occasions. I have been impressed by the fact that any queries are dealt with quickly, efficiently and professionally, no matter how small. Beverley Parklands is a lovely place and I would definitely recommend it to anyone faced with the very difficult decision of having to move a parent into residential care.

The last fifteen months have been very challenging for the care sector but I am full of admiration for the way the staff at Parklands have adapted to the situation. At all times the management have been proactive in meeting whatever new protocols were introduced whilst keeping residents and their families fully informed. During this difficult time, my husbands dementia has worsened but I have been constantly kept informed on his condition and discussions have taken place on how life can be made more comfortable for him. The staff are consistently cheerful and very patient, dealing with my husband's mood swings and trying to keep him interested in day-to-day happenings. When I do see my husband in the specially adapted Visiting Room he always looks well dressed, neat and tidy and if it is a Friday looking forward to the Fish and Chips lunch.

Due to ill health and dementia, my parents suddenly found themselves in residential care so they could continue being together. They are well looked after in comfortable surroundings who care deeply for them and cannot do enough to help them. They never planned or anticipated being in such a situation and have found it extremely difficult to adjust to their 'new life' but have found support and encouragement at every corner. The accommodation and facilities are first class and they look forward post covid restrictions to being able to embrace the new surroundings and make new friends.

The staff at Beverley Parklands have gone out of their way to make mum comfortable whilst maintaining her dignity and regularly reassessing her ever-changing needs. The staff have enabled me to visit safely during the pandemic and been nothing but kind and respectful to mum and myself.

She also regularly tells me about how nice and spotlessly clean her room is. Thank you, Parklands staff - your efforts, kindness and patience during this incredibly tough year are very much appreciated.

Staff are always welcoming and willing to take the time to talk to me and give me support in these difficult times. I was able to visit Dad in the special visiting room and now through video calls which help keep us in touch.

My father continues to be looked after at the highest level since my mum sadly passed away early last year. We have been unable to see him properly with the global pandemic taking hold. The management have worked tirelessly to keep our loved ones safe and secure, with regular staff testing, quickly setting up a secure visiting room and garden area for families, regular Skype visits and telephone updates. Cannot recommend highly enough. Thank you.

Many, many thanks

My mother was one of the first residents to move into the home in November 2017. She is a very strongwilled and independent 95 year old. Initially, I was concerned about how she would cope with the dramatic transition from her own home environment to that of a more structured regime. I need not have worried. She (and I) have found every aspect of the home to be well managed, professional, caring and homely in all respects. The current Covid 19 crisis has reinforced my already high regard of the professional and caring approach of staff members at all levels. I am so pleased that my mother is in such a safe, friendly and comfortable environment to see out her twilight years.

I cannot praise this care home and the staff enough. My great aunt was on end of life care when she arrived 18 months ago, not expected to live much longer, but is still enjoying life at Beverley Parklands. All down to the fantastic care she receives. At 96 years old she is still up playing dominoes and having a glass of wine in the bar with her fellow residents! The Home is beautiful and the staff is so kind and patient. Thank you! Thank you! Thank you!

There are plenty of activities to choose from. I really enjoy the food.

I am happy here.

The nurses are attentive, precise, willing and prepared to listen and behave with dignity towards us.

The home is gorgeous, like a hotel and she has a lovely room.

I am happy and content.

The most expensive is not always the best.