Blatchington Manor Care Home

We were devastated to come to the realisation that our mum couldn't continue to live at home due to advancing dementia. We were recommended Blatchington Manor by a friend whose mum was also there, and from the first difficult and tearful visit the staff have been amazing. Better than many hotels I have stayed in we couldn't be more pleased with the care, cleanliness, attitude and running of the home. Mum has settled well and enjoys living there - not just because the food is great but also as there is plenty going on, regular activities and friendly staff. The staff deserve high praise - they are professional, fun, kind and attentive and bend over backwards to accommodate mums needs . Mums room is really clean and spacious and they have been supportive of personalisation and additions. Having looked at many other places I really think this is one of the best. We are so relieved to know she is in good hands.

As a retired nurse I fully appreciate the skilled nature of the work that you do. Not only the practical element of the work, but also the empathy demonstrated by all the staff. The ability to consistently demonstrate such an empathetic attitude is a credit to all those individuals - but also the organisation within which they work.

Fantastic care home, more like a hotel than a home, clean, friendly, nothing is too much trouble, lovely atmosphere, food is amazing, carers interact with the residents. Overall, an amazing care home, thank you.

My mum went into Blatchington Manor Care Home just over 6 months ago. We really didn't want my mum to go into a home but she needed, by then, 24 hour care which we were unable to give her. The staff have been amazing, nothing is too much to look after my mum. Whenever I leave mum, I know she will be really well looked after and they treat her with the respect and dignity she deserves. The food is lovely, with a varied menu each day, which my mum loves, and now eats foods she would not eat before. The building is always clean and the facilities and activities that my mum does each day are amazing. Every staff member treats my mum like their own mum and also know every resident by their first name and nothing is too much. I would like to say a big thank you to all the staff at Blatchington Manor Care Home for being an amazing support to my mum, myself and my family.

A beautiful home with an excellent team of people.

I visit my mother once a week and take her out to lunch. She is always prepared and dressed, ready to go. On arrival, I am greeted by staff and management, who are polite and courteous and are all well informed about my mother and her needs. This is Mum's second care home, and the difference in the care, treatment and activities is palpable. It is an hour's travel for me, but it's worth it for Mum's care and happiness.

After a fifty-year relationship, it was a big shock to see my partner go into care but Blatchington Manor staff were unfailingly supportive. As my partner has Lewy body dementia, his physical and mental capacities have declined at different rates but care staff have adapted to these challenges. As a gay couple, I appreciate the way staff are sensitive to this and draw back to allow me to feed my partner and listen to music in privacy.

My mum has been a resident since January 2022 and we have been really happy with the home and the quality of care she receives. She has at times been difficult to look after with increasing agitation due to the progress of her disease and staff have managed this with kindness and respect. The communication from the home has been excellent with incidents concerning our mum detailed on the app and by phone call. The house and garden are lovely and all staff are friendly and helpful. Thanks so much for what you do

Due to no fault of the management and staff, I have witnessed a big turnover of employees during the time I have been visiting my sister in Blatchington. They certainly deserve a better remuneration for their great work!

I have been delighted with this care home. I had looked after Mum at home for seven years so this decision was a difficult one... but she has settled so well. The staff are really kind, they listen and have worked out what is the best care for her. She looks less anxious and has told me that it is nice there. There is much for her to join in with or just observe. The surroundings are lovely. Blessed to have found this place.

It was a hard decision to place Mum in a care home but the environment and the people helped to settle her. We're reassured she is better supported with all that's on offer and she is safe and secure.

The staff here are amazing. The care and consideration shown to my partner is always excellent. He is fully supported in every aspect of life and benefits from the activities. I personally feel confident that he is looked after and the staff also support me in this difficult transition. Thank you.

The quality of service at Blatchington Manor has been outstanding. My mother-in-law has been in respite for a few weeks now and every member of staff is professional, kind, caring and 'can do'. The staff are always client-centric and make it their business to know what each client needs, at every level, to make their stay at Blatchington Manor a comfortable and quality experience. The registered, deputy and wellbeing managers are visible and always willing to listen and engage with clients and families. They even take turns making the coffee for families. We have been so lucky finding a place for her at Blatchington Manor during what is, of course, difficult times for families.

He’s eating much better as a result of the quality and variety of food, sleeping better, joining daily activities and looks more cared for than he has in years.

Outstanding! All the staff are so kind and very experienced in dementia care. The home is spotless. Thank you everyone for your continued hard work through difficult times. I would recommend this home to anyone looking for first class dementia care for their loved ones.

Excellent impeccable care for my lovely mum. The staff are kind, thoughtful and professional. I cannot recommend more highly.

Very supportive service, based on kindness and excellent knowledge of dementia and a real sense of genuine caring. The staff have helped enormously with the transition of moving my mum to their home. It has been hard emotionally for the whole family.

The staff are very friendly and helpful. Lovely building and a well managed facilty.

Since my mother moved into Blatchington Manor, the care has been second to none. The staff are very caring and empathetic towards the residents and family. Very communicative, keeping you updated with all arising issues and always answering any questions. A big thank you for the love and support you show my mother.

My wife has been a resident at Blatchington Manor for 18-months and settled in very well. We were very apprehensive about how things would turn out, but we struck lucky with Blatching Manor. The care, warmth, professionalism and treatment to both residents and relatives are first class. At no time is there any sense of being just a customer or a number, every member of staff is kind and helpful. It is obviously a well-run company from the top-down and gives the impression of caring for residents as well as a profit.