Blossom Hill Care Home

Riga Square, Sunderland SR5 5DD
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9.7 50 Reviews
  • Blossom Hill Care Home, Sunderland
Blossom Hill Care Home is situated in a quiet cul-de-sac on Riga Square, Sunderland.

The home is surrounded by an enclosed garden area and has a fantastic summer house in the grounds ideal for activities and coffee mornings.

Blossom Hill is a two-storey building with 40 en-suite bedrooms, assisted bathrooms and shower rooms, a television lounge, luxurious dining rooms and an overnight cottage for visitors.

The home is on a main bus route and is accessible to the A19. Shops and pubs are nearby.

Care Provided by Blossom Hill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £978 – £1050
  • Self-Funded Residential Dementia Care: £1150 – £1249
  • RESPITE Self-Funded Residential Care: £1150 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1250

The fees are determined based on the individual assessment

These prices are only a guideline, please contact Blossom Hill Care Home to find out the exact price for your requirements.

Contact Blossom Hill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Blossom Hill Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leanne Rodgers (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Thank you for requesting a tour of Kara Healthcare! The team are looking forward to welcoming you. The tour will last around 30 minutes and can accommodate up to 4 people. They’ll take you through the care home, showing you the resident rooms, communal spaces, and the wonderful facilities. You’ll also meet some of the friendly team members and learn about the personalised care they provide. Please arrive 10 minutes early to ensure they can start on time. They can’t wait to meet you, show you around, and answer any questions you may have!

Parking

  • There is parking to the front of the home.

9.7

Blossom Hill Care Home has a Review Score of 9.7 (9.660) out of 10, based on 21 reviews in the last 2 years.
Over all time Blossom Hill Care Home has 50 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Blossom Hill Care Home
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Total of 50, showing 21-40
Review from Gillian M (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mom went to live in Blossom Hill Care Home in June 2023. The decision to choose this care home has never been regretted. Her care here was outstanding by all staff. We never had any concerns or worries leaving her in the care of these dedicated staff. She was treated with respect and dignity at
all times. The management was visible at all times of the day and had an open door if we had any worries, as well as the deputy. Senior staff were vigilant and staff members provided excellent care. The home is clean and tidy at all times. I cannot thank Blossom Hill enough for caring for our mom.
Reply from Jo Reynolds, Marketing Assistant at Blossom Hill Care HomeThank you for your review of Blossom Hill Care Home. We are delighted to hear our staff were able to provide outstanding care and create a respectful, helpful, and tidy environment for your mom.
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Review from Susan S (Wife of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all, honestly I believe I made an excellent choice in my husband's care home. He's been well looked after while in respite and is now home and happy in himself. I thank the home and its dedicated staff. Thanks a lot.
Reply from Jo Reynolds, Marketing Assistant at Blossom Hill Care HomeThank you for your review of Blossom Hill Care Home. We're delighted to hear that your husband received excellent care and that our staff have made a positive impact.
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Review from G A (Daughter-in-law of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum-in-law came from hospital for the first experience of a care home (aged 90). She has enjoyed her stay and has made a great recovery so we are now discussing a return to independent living.
We have also discussed her returning here, in the event that she becomes unable to care for herself (or somewhere
similar if no spaces are available here). The family have seen the quality and care available and this has helped reassure them that residential care is not to be feared.
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Review from G M (Son of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to commend all staff for the incredible care, support and empathy shown towards my father and our family. Nothing was too much trouble for them. The care given was genuine, sincere and never intrusive. As a family, we will be forever grateful to you all. A heartfelt thank you.
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Review from M E (Daughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and support my mother receives in Blossom Hill Care Home is second to none. The staff are amazingly friendly, extremely hard working and genuinely care for their residents. During a recent hospital visit, the ambulance staff commented that “Blossom Hill was the nicest home they had ever visited.
That the residents' records were detailed and in order. That the staff were extremely helpful and accommodating”. It is reassuring to know that external agencies who visit most homes in the area, also form the same opinion as we do.
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Review from Joanne K (Daughter of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are fantastic with my dad. Dad moved into Blossom Hill in March and settled in really quickly. The staff are amazing and so helpful and are amazing with the residents in the home and I would definitely recommend Blossom to anyone looking for a care home.
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Review from S S (Sister-in-law of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law had been a resident for five years in Blossom Hill. I can't thank the staff enough for their love, care and support to him and our family during this time. All the staff including nurses, cleaners, care assistants and admin staff and the managers, all of whom couldn't do enough for
us.
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Review from A C (Son of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
W as a family are very pleased with our mum's care. She seems very happy and the staff are friendly and approachable if there are any problems. She is treated with dignity, respect and support when needed and has a good relationship with all staff. The facilities, activities and food are excellent and
we couldn't wish for anything more from this care home and staff.
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Review from Emma C (Granddaughter of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best thing my nana did was move to Blossom Hill Care Home. She has been so settled and receives all the care to meet her needs to a very high standard. The family are happy and does not need to stress about her safety. She is supported and cared for in the best possible way.
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Review from G C (Son of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot find any fault in any form at Blossom Hill Care Home. Staff, rooms, and cleanliness all superb.
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Review from S W (Friend of Resident) published on 13 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had, over the last three years, a number of friends and family in care homes and found the standard of care, poor, but after visiting a friend of 98 years, in your home, I have found the staff and management to be very compassionate and caring and the building to be clean and well maintained.
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Review from B L (Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly atmosphere.
Staff very caring.
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Review from Nichola B (Granddaughter of Resident) published on 28 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been in Blossom Hill since January 2018, from the instant she moved in the management team and all staff have made her feel extremely welcome. The standard of care in Blossom hill is truly exceptional. Staff are professional, dedicated, caring and are always kind and polite to both
residents and family members. I can honestly say that staff and management genuinely care about the welfare of their residents, each resident is treated with dignity, compassion and respect, this is much is clear to any observer.
The management team are always available to discuss any concerns you may have and regularly keep our family up to date with any changes in my grandmother, giving us peace of mind and allowing us to be confident that she is under the best care possible.
The home is well maintained, hygienic, clean and tidy and has a lovely, homely feel and the staff provide a genuine warmth. Fabulous care home with a family feel, efficiently run to a very high standard.
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Review from Brian M (Son of Resident) published on 9 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home went above all expectations in the final month of my mothers passing the staff from the top to the bottom delivered outstanding care in mams final weeks.
Could not praise all the staff enough. This home must be one if not the best of its kind in our area. I don't like to single out staff
as they were all exceptional but may I just give special mention to two carers in particular who did all they could to make mam comfortable during her last few weeks you were diamonds.
Reply from Sandra Carr, Operations Director at Blossom Hill Care HomeMany thanks for taking the time to complete feedback at such a difficult time. Sandra Carr
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Review from E M (Husband of Resident) published on 1 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff go out of their way to help you and anything you ask them they will always assist you with the answer. Thank you to them all.
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Review from W F (Son of Resident) published on 28 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum and more recently dad were both residents of Blossom Hill. As I live away from my home town. I visited monthly and was made very welcome and cared for having driven a distance to visit. More importantly, the care my parents received was excellent, very professional and loving treating both with
dignity. Anyone seeking a care home in the Sunderland area would be foolish not to consider Blossom Hill.
Reply from Sandra Carr, Operations Director at Blossom Hill Care HomeMany thanks for taking the time to complete the response card, regards Sandra
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Review from Carol S (Daughter of Resident) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my late mother received over the last 8 months of her life was exemplary. All of the staff made my mother and me very welcome. My mother was included in the activities at the home doing things like sing-alongs that I never thought she would participate in. It was lovely to know that she was
enjoying herself. The staff kept me informed at all times of how she was and gave me support as her condition started to deteriorate.
Reply from Sandra Carr, Operations Director at Blossom Hill Care HomeMany thanks for your response, we appreciate you taking the time to complete the feedback
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Review from G P (Son of Resident) published on 6 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love this care home. The staff are superb and do everything they can to make my mother as comfortable as possible.
Reply from Sandra Carr, Operations Director at Blossom Hill Care HomeMany thanks for taking the time to complete the feedback card.
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Review from Kelly H (Grandfather of Resident) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had the hardest decision to make when my grandad was taken poorly and we got told he had to pick a care home for him. We had a look at Blossom Hill and the staff was lovely it felt like home. They made my grandad really welcome and the care he got was really lovely we couldn’t have asked for anything
more. The staff was all ways there to help, smiling and laughing couldn’t say a bad word about this care home you all do an excellent job and thank you so much for all your hard work and care you give to my grandad x
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Review from A (Niece of Resident) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie as been in since February 2020 and she as settled in no bother and the staff are very helpful and very good with the resident's plenty for them to do. The entertainment is very good we all like a good sing-song but we know she is very well looked after. I would definitely recommend this home.
Reply from Sandra Carr, Operations Director at Blossom Hill Care HomeThank you for your comments, it is good to get feedback that is so positive.
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Current Review Score: 9.7 (9.660)

Overview of Review Score

The Review Score of 9.7 (9.660) out of 10 for Blossom Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.660 for Blossom Hill Care Home is calculated as follows: ( (169 Excellents x 5) + (72 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 247 Ratings = 4.66
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blossom Hill Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (23)

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Meet the Team (1)

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Kate Chesterfield

Job Title: Registered Manager Joined: 2025

Kate is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Kate leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blossom Hill Care Home to verify any information. View our terms and conditions. Blossom Hill Care Home has an Enhanced Service - more info.