Blossom Hill Care Home

Riga Square, Sunderland SR5 5DD
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9.8 44 Reviews
  • Blossom Hill Care Home, Sunderland
Blossom Hill Care Home is situated in a quiet cul-de-sac on Riga Square, Sunderland.

The home is surrounded by an enclosed garden area and has a fantastic summer house in the grounds ideal for activities and coffee mornings.

Blossom Hill is a two-storey building with 40 en-suite bedrooms, assisted bathrooms and shower rooms, a television lounge, luxurious dining rooms and an overnight cottage for visitors.

The home is on a main bus route and is accessible to the A19. Shops and pubs are nearby.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £978 – £1050
  • Self-Funded Residential Dementia Care: £1150 – £1249
  • RESPITE Self-Funded Residential Care: £1150 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1250

The fees are determined based on the individual assessment

These prices are only a guideline, please contact Blossom Hill Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joanne Kerr (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (30)

Visiting

  • Thank you for requesting a tour of Kara Healthcare! The team are looking forward to welcoming you. The tour will last around 30 minutes and can accommodate up to 4 people. They’ll take you through the care home, showing you the resident rooms, communal spaces, and the wonderful facilities. You’ll also meet some of the friendly team members and learn about the personalised care they provide. Please arrive 10 minutes early to ensure they can start on time. They can’t wait to meet you, show you around, and answer any questions you may have!

Parking

  • There is parking to the front of the home.

Blossom Hill Care Home Reviews (44)

9.8

Blossom Hill Care Home has a Review Score of 9.8 (9.826) out of 10, based on 17 reviews in the last 2 years.
Over all time Blossom Hill Care Home has 44 reviews.

Overall Experience
  • 37
  • 7
  • 0
  • 0
  • 0
Date Published
  • 44
  • 7
  • 12
  • 17
  • 27
Reviewer Connection to Blossom Hill Care Home
  • 14
  • 12
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 44, showing 41-44
Review from Malcolm M (Son of Resident) published on 23 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff to be extremely helpful. The home is well maintained and on every visit, there is a lovely feel about the home.
Overall, I am extremely satisfied with the care my dad receives in the home.
Reply from Sandra Carr, Head of Operations at Blossom Hill Care Home

We thank all visitors/family who take the time to complete the feedback forms.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review from M A (Son-in-law of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fabulous care home with friendly, supportive staff, totally dedicated to the care of residents.


Efficiently run - managed well by caring, professional staff with residents' interests at the core of all decisions made.


Couldn't have asked for better for our relative.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Edward H (Son of Resident) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was a resident for only four weeks. He had the best care that could possibly be given. The staff from the bottom to the top went over and above their duty to make his last days as comfortable as could be. Blossom Hill interior is very calming and clean like a hotel. All the team are very happy
in their jobs and work well together.
Reply from Sandra Carr, Head of Operations at Blossom Hill Care Home

We appreciate people taking the time to respond.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
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  • Value for Money
Review from Valerie S (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very well looked after up until she died on 10 August 2018. She was only at Blossom Hill for the last 4 months of her life. Nurses made sure meds were given appropriately, HCA's were gentle and patient with her. Washing was done beautifully. The care home was clean (no smell) always fresh. Dietary
needs were met. Cook even came on numerous occasions to ask mum what she fancied to eat.
Reply from Sandra Carr, Head of Operations at Blossom Hill Care Home

We appreciate our customers and families taking the time to submit these reviews.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Blossom Hill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Blossom Hill Care Home is calculated as follows: ( (166 Excellents x 5) + (35 Goods x 4) ) ÷ 201 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blossom Hill Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Joanne

Joanne Kerr

Job Title: Home Manager

I started my career in a private-sector nursing home in 2002 looking after the elderly. Following this, I went on to study for 3 years at Northumbria University qualifying as a Registered Mental Health Nurse. After qualifying I went on to work with young people living with mental health. Although I found this very rewarding, I chose that working with the elderly was more my focus and this is the sector I continue to work within. As the Manager of Blossom Hill Care Home alongside a dedicated staff team, we all share the same passion for caring for the elderly as myself.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blossom Hill Care Home to verify any information. View our terms and conditions. Blossom Hill Care Home has an Enhanced Service - more info.