Bramshott Grange Care Home

As a family, we now have experience of four care homes in recent years: Bramshott Grange is easily the best of those four.

The care they receive by the dedicated and compassionate staff has meant that they have thrived at Bramshott Grange. They thoroughly enjoy the food, beautiful garden, stimulating activities and general day to day interactions within the Bramshott Grange community. It really feels like their home now and we feel blessed that they are there. As a family, we are reassured that they are in this special place, which allows them to enjoy their time together and with their family when we visit.

Thank you to absolutely everyone involved with Bramshott Grange for the amazing environment you have created. Everywhere is so clean and airy. My mother’s room is always impeccable. The corridors are wide, flat, straight and easy to navigate so my mother is walking much better than she was in the months before she arrived, and the carers have encouraged that. There is such a warm, friendly atmosphere with staff visibly present, kind and accessible. My mother can’t see well so some of the lovely activities are too difficult for her but she likes to sit with other residents in the communal areas every day, do the exercises when she has the energy, have her hair done, walk around the beautiful gardens, enjoy the visitors, dogs and people. My mother has also had excellent care from the nurses and carers when she has been ill and everyone is so good at keeping in touch, not least Bramshott’s wonderful family liaison coordinator.

I really could not wish for a better place for my parents to be cared for. The facilities are wonderful and staff friendly, caring and thoroughly professional. There is a fantastic range of events and activities. Any concerns are dealt with promptly and professionally, with excellent communication all of the time.

We are very impressed with the inspirational management team who are approachable, efficient and friendly. The attention to detail and effort that goes into celebrating special events and personal milestones is so thoughtful. The medical team are lovely and keeps a close eye on ongoing medical concerns. We really feel they are in the best place and highly recommend this lovely home.

It is almost inevitable that any care home environment will experience staff turnover but many of the staff at Bramshott Grange have been there since the home opened. This is particularly true of senior staff and management which ensures that a high standard of care is maintained on an ongoing basis. A resident’s experience is undoubtedly enhanced by having familiar care staff looking after them, who genuinely seem to care - later life can be significantly more bearable when surrounded by friendly and caring people.

Having looked at a number of homes, we were delighted to select Bramshott Grange for my stepmother who has been a resident for over 12 months. The facilities are clean and modern with the ambience of a hotel. The staff are so caring, respectful and empathetic to all the residents and supported her through the transition from independent living to her new environment. She enjoys keeping active, both physically and mentally, through the wide range of activities offered. We feel lucky to have found such a wonderful home.

We can't recommend this home enough. So thank you to all the staff at Bramshott for the incredible job you do. The care, the joy, the humour, the food and the general feeling of warmth and cosiness is a blessing.

My mother has been a full-time resident at Bramshott Grange Care Home for eight months now. As a family, we are delighted with the high levels of care, empathetic and positive staff and the overall experience of day-to-day life my mother now enjoys. We have enormous respect for the staff there, many of whom we now know by name. The atmosphere is very positive and the activities team work extremely hard to ensure a balance of regular, stimulating projects to engage and entertain residents. We have recommended Bramshott to a number of friends and their families and are delighted that at least two have joined my mother happily there. I looked at twelve other homes before opting for Bramshott and cannot recommend it highly enough.

I can't thank everyone at Bramshott Grange enough for all the care given to my mother over a number of years and I am happy to recommend the home to any prospective residents or their relatives. I only hope that when/if it comes to me needing a care home I am lucky enough to find somewhere like Bramshott Grange.

Thank you all at Bramshott Grange!

My aunt moved to Bramshott Grange in November 2022 having fallen a few times at home. She is extremely independent with a keen interest in current affairs. She was reluctant to ‘give up her independence’ but, unfortunately, couldn’t manage at home on her own. She (and we) couldn’t ask for more from Bramshott Grange. Her beautiful room overlooking the garden is spacious, comfortable and light. The meals are delicious, and the nursing staff and care team (all of the staff) are incredibly kind, caring and thoughtful. My aunt, although reluctant initially, also enjoys and participates in the full and varied activities programme: from gentle exercises to films in the cinema room. The dining room, cinema room and library are all wonderfully welcoming spaces, and the sheltered garden is an absolute joy to walk in. Huge thanks to the manager and all in the nursing and care teams for all that you do. My only query is: when can I move in!

Our mother lived at Bramshott Grange for over four years, as one of the earliest residents of this beautifully modern care home. The room was large enough for her to keep many of her most treasured belongings, making it a real home-from-home. Her room overlooked the beautiful garden, which is exceptionally sheltered so that, even in winter, she could use her own garden door to get outside and enjoy the warmth of the sunshine. Family and friends were made to feel very welcome at Bramshott. There is a private dining room where she held a birthday lunch on several occasions. Our mother kept up her physical strength in the ‘Gym and Tonic’ exercise room, with professional help, included in the fees. This enabled her to retain much of her independence, despite being in a wheelchair. She became very fond of the staff and we were thankful that she did not have to move somewhere else to have end-of-life care, in which the staff were very experienced - this was so reassuring for us.

Bramshott Grange itself is a modern, purpose-built care home, with flat access, wide corridors and a range of modern facilities. It includes a dining room, bar area, library, gym, cinema salon and walled garden.

I have been extremely impressed with the care and the end-of-life care our relative received at Bramshott.

Would definitely recommend this residential home.

Our overall experience of the Bramshott Grange has been excellent. So much so that it was the natural choice for another very elderly family member, who became a resident in October this year.

My Father-In-Law has had to move into Bramshot Grange as his health deteriorated. The home is a safe place for him and the care is excellent. My only gripe is that contacting the care home is often damned near impossible. We were unable to visit him on his 95th Birthday due to a positive covid test in the family so my wife tried on a number of occasions to speak to him on the phone. When the phone was finally answered she was told that they could not get through to the nurses upstairs but they would call back. After three attempts we eventually concluded the day having not been able to speak to him. Today we would like to visit him and we have to call and make an appointment first. Four calls so far and each has rung out. This level of communication is totally unacceptable.

My mother moved to Bramshott Grange in June 2020 after losing her husband to Covid. He had been her carer and she was now unable to live independently. It was a difficult decision for us especially with the challenges of lockdowns and restricted visits. However, Bramshott Grange proved to be the very best environment. She loved her garden room which was bright and sunny and was always very complimentary about the food. Above all, it was the staff who made her time there such a positive experience. It was only in the last weeks of her life when we were able to visit her daily could we meet and properly get to know the wonderful staff who had been her companions over the months. Their positive, professional attitude was reassuring but it was their genuine interest in her welfare, their nursing care, and the respect they demonstrated which was outstanding. The staff also supported and helped us during those final difficult days for which we are eternally thankful.

Our father lost his wife, then his mobility and subsequently some of his self-respect. At 90 years of age, what he found at Bramshott was a caring community of wonderful and professional caregivers who then became his friends over the 6 months he was there. And this was in the height of Covid. Bramshott allowed and encouraged his private room to become a home from home, decorated with familiar art and furniture from his house. He felt very secure, safe and cared for there. When he was able to he joined in at the dining hall and mingled, but when he turned 91 and that became too much of a challenge, the staff made him still feel at home by bringing him his food and cups of tea whenever he wanted. It was like a hotel with nurses. The facility is immaculately clean, well maintained and very Covid conscious. We had to be tested each and every time we went to visit. Bramshott made the last six months of my dad's life the very best it could be and for that, we are eternally grateful.