Bramshott Grange Care Home

Bramshott Grange, Connaught Drive, Liphook GU30 7GZ
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9.8 63 Reviews
  • Bramshott Grange Care Home, Liphook
Situated on the edge of the Hampshire village of Liphook, Bramshott Grange is a purpose-built care home offering luxury living with quality residential and dementia care. There is also the facility for rehabilitation with Hobbs Rehab Services who are based in the home.

The home offers beautifully fully furnished ensuite rooms, many with patio doors on to landscaped gardens.

The home offers a range of daily activities including trips out and subject to availability personal training sessions in the gym, specially designed to help the older person improve their strength. The home also offers post-operative rehabilitation and short holidays throughout the year.

Bramshott Grange is very proud of the dining experience on offer and using locally sourced produce, the menu is varied and suited to every taste. Families are encouraged to visit and can join for a meal. There is also a private dining facility for those special occasions.

There is a varied activity programme which changes weekly and is designed to promote physical and mental wellbeing. Activities include regular entertainment, visits to local attractions and places of interest, exercise programmes, visits from local schools as part of an intergenerational care approach, crafting, baking and even a fun dog show.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1947
  • Self-Funded Residential Dementia Care: from £1947
  • Self-Funded Nursing Care: from £1947
  • Self-Funded Nursing Dementia Care: from £1947
  • RESPITE Self-Funded Residential Care: from £2047
  • RESPITE Self-Funded Residential Dementia Care: from £2047
  • RESPITE Self-Funded Nursing Care: from £2047
  • RESPITE Self-Funded Nursing Dementia Care: from £2047

All inclusive fees. (food, care, laundry, housekeeping, hairdressing, personal trainer, alcohol, activities)
LA rates accepted with top up

These prices are only a guideline, please contact Bramshott Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Pamela Norfolk (Home Director)

Local Authority / Social Services

Admission Criteria

  • Please contact the home to discuss your individual requirements
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (67)
  • Single Rooms with Ensuite Wet Room (67)

Visiting

  • Visitors welcome

Parking

  • Parking on site.

Bramshott Grange Care Home Reviews (63)

9.8

Bramshott Grange Care Home has a Review Score of 9.8 (9.827) out of 10, based on 16 reviews in the last 2 years.
Over all time Bramshott Grange Care Home has 63 reviews.

Overall Experience
  • 56
  • 7
  • 0
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Date Published
  • 63
  • 7
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Reviewer Connection to Bramshott Grange Care Home
  • 21
  • 18
  • 5
  • 5
  • 4
  • 4
  • 1
  • 1
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  • 1
  • 1
Total of 63, showing 41-60
Review from J H (Friend of Resident) published on 18 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, great atmosphere, always enjoy my time visiting Bramshott Grange. The staff are amazing and so are the facilities. The events I have been to so far show that there is a great deal of planning and thought into making the day really enjoyable for all age groups.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you so much for your review and I am glad to hear that it made your visits to your friend enjoyable.

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Review from Jean G (Respite Resident) published on 12 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Bramshott Grange care home for four weeks while builders were building me a wet room at home. I got a lovely warm welcome from the staff. I also included physio in my package. This was very professional and I feel I improved a lot in my self-confidence and strength. The activities were fun
and varied. Thank you all very much.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your review and kind words. I am so glad to hear that the physio, care and support from Bramshott Grange and Hobbs helped when you went home following the building work. Please do keep in touch and come in for that coffee soon!

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Review from A H (Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely friendly staff throughout - happy faces and nothing was too much trouble.
The food was not always good and they ran out of decaffeinated coffee for instance.
I was so pleased to be looked after there and would return if any accident befell me!
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your review. I am pleased there was much about your stay that you enjoyed and you would want to return to us if there were ever a future need. However, I was concerned to learn of your experience regarding food and in particular your favoured product not always being available. Please be assured that we are reviewing our ordering system for food items currently, to ensure that all resident preferences are always catered for. Thank you so much for your feedback, it really does help us deliver the very best standards to our residents.

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Review from Valerie S (Daughter of Resident) published on 14 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot recommend Bramshott Grange Care Home enough. The love, care and support was wonderful.
A home from home. The staff are like a big family.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your generous review. I am so pleased Bramshott Grange became a home from home not only for your mother but for all your family. It is paramount to us that our families feel both supported and able to enjoy visits to see their loved one.

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Review from I J (Son of Resident) published on 9 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 100-year-old mother spent the last few weeks of her life at Bramshott.
I cannot think of anywhere where she would have had such loving, professional care.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your kind review. We will miss not only your mother but all the family, it was always good to catch up with you all during your visits. Please do pop in and see us in the future.

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Review from Mike (Son of Resident) published on 26 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, aged 92, came to Bramshott Grange for a shortish stay to receive Neurological Rehabilitation from the Hobbs Staff.
Bramshott Grange staff, facilities and setting are excellent.
The Hobbs Rehabilitation team were superb, treating my father with care, respect and tact. They brought him to
a good point where he was able to leave and return to a care home nearer to where we live. We cannot express how highly we regard them.
We would highly recommend a stay here.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for this lovely review. I am so glad that with the combined efforts of Bramshott Grange, Hobbs Rehabilitation and family members, your father was able to return to an area closer to where the family are based. I look forward to hearing from you in the future with more updates on your fathers continued progress.

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Review from Evelyn M (Wife of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been very well cared for at Bramshott Grange by all the staff. Myself and all the family would like to thank everyone for their kindness and help to us all and would highly recommend Bramshott Grange to anyone.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

It is kind of you to recommend Bramshott Grange to those considering a care home, we can expect no higher compliment so many thanks indeed.

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Review from Paul M (Son of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole experience started with the assessment which was so comforting, professional and efficient. Admission was efficient and very well organised. Almost every member of management and staff have been superb. When admitted we did not hold high hopes for an improvement in Dad's wellbeing. The transformation
has been remarkable and we took him home yesterday. The car staff have been exceptional, caring, extremely proficient and well organised. One key has been the support to our family - superb! Well done Bramshott Grange - long may you all prosper and help the aged.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you so much for your kind comments and we are all delighted your father had such a successful respite stay and was able to return home. We do hope you will keep in touch and visit us again, but this time for tea, cake and a chat with friends made!

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Review from Andrew M (Son of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old father stayed at Bramshott Grange for 7 weeks in December 2018 and January 2019 after spending 5 months in different hospitals with acute illness and long term health problems.
The care and comfort given to him at Bramshott Grange was exemplary. Every single member of staff was genuinely
caring, helpful and friendly and all the facilities outstanding. I would have no hesitation in dad staying here again, should it be appropriate for his circumstances again.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

What a lovely review to receive and I am so happy that the Team were able to support your father and he was able to return home. I appreciate that was always the long term goal but it seemed unlikely during those long months spent in a hospital setting. It has been wonderful to see your father's hard work paying off allowing him to now achieve that goal!

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Review from A F (Resident) assisted by family/friend published on 8 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I did not like the way I was handled in the middle of the night - it was not sufficiently gentle.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your review and whilst I am pleased you have kindly offered the very highest grades following your stay at Bramshott Grange, I was sad to learn you were unhappy during the night.
I appreciate this was your second respite stay with us and that you wish to join us again in the near future, in view of this we will work with you to ensure a completely settled stay when you return. Thank you for your constructive feedback as it really helps us provide the very best care possible to all residents.

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Review from Ted R (Resident) published on 16 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was resident for four weeks whilst receiving physiotherapy treatment so, although not a 'typical' client, I experienced the facilities on offer to all the residents in this relatively new home.
The staff were exceptional and, as I viewed them from a different perspective to most, I saw them deal
with some pretty difficult situations without any issue.
The place was spotless and food excellent and the fact that it was effectively an open house (to friends, relatives and dogs!) very much welcomed.
My only criticism would be that on some occasions the staff appeared stretched but generally, I saw that was down to some residents' overuse of their alarm calls!
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your positive review. I am so glad that with the help of the rehabilitation services based here and with care and support from the Bramshott Grange Team, it has helped you return home. We look forward to seeing you in the future when you visit the friends you have made here.

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Review from G C (Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found all the staff very kind and helpful.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your review. It is always so nice to see the word 'kind' being used to describe our wonderful care team. I am so pleased their kindness has helped you settle and enjoy life here at Bramshott Grange.

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Review from Eileen L (Respite Resident) published on 28 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was like staying in a 5-star hotel.
I was made to feel very welcome nothing was too much trouble.
Excellent service.
Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

How lovely to be compared to a 5 star hotel! I am so glad you felt the respite stay aided your recovery and so pleased to hear you will be popping in again to visit the new friends you have made whilst here! Many thanks for your kind review and I am really looking forward to seeing you again soon when you next visit us.

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Review from John S (Respite Resident) published on 7 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very pleased with the care I received. The staff were all very helpful and willing to be of assistance. I am sure if my need arises I would make the Grange my first choice.
Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

It is always lovely to hear that Bramshott Grange would be the first choice if you needed respite again in the future. Many thanks for your kind words and indeed for choosing Bramshott Grange for your recent respite stay.

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Review from P C (Son of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went to Bramshott Grange for respite and rehab, but after 2 weeks decided he liked it so much he would stay as a permanent resident. Great facilities, caring, dedicated and friendly staff made him happy and feel welcome. He could not have had better care. The whole home was bright and airy,
he had a lovely room and really enjoyed the whole feeling of a 'home from home'.
Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

Thank you so much for your kind words, it is always so lovely to learn that someone enjoyed their respite stay so much they wished to stay on with us as a permanent resident.

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Review from P P (Resident) published on 19 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had an operation at Guildford and then 3 weeks at this home and was very well looked after.
Reply from Maggie Griffith, Sales at Bramshott Grange Care Home

Thank you so much for your review and I am really happy to hear you had such a lovely stay here at Bramshott Grange. I am looking forward to seeing you again for that cup of tea and chat in the near future!

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Review from Keith T (Son of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and staff were instrumental in getting my father into the care home at short notice, which was a huge relief to us all. They pulled out all the stops! The whole team have been fantastic, accommodating all our requests. They are all very friendly, caring and appreciative of your needs.
I cannot fault them. The home itself is absolutely first class. I would recommend to anyone and excellent value for money.
Reply from Maggie Griffith, Family Liaison Manager at Bramshott Grange Care Home

Thank you for your lovely words, we are so happy we were able to support you all and that your father is settling in so well.

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Review from Pauline S (Friend of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the quality of everything. Lovely Cordon Bleu lunch with only attentive staff. Many thoughtful touches and lovely decor and fresh flowers and we had a Wii demonstration for my resident friend.
Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you for your kind words, we are delighted you enjoyed lunch with your friend and we look forward to welcoming you again.

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Review from P U (Wife of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As my husband has been at Bramshott Grange for one month I would like to put on record how happy I am with the arrangements for his care and think the home excels at making people feel welcome. Food has been delightful and we have enjoyed some activities offered by the caring staff.
Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you for your kind review and we are delighted your husband has settled in so well.

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Review from Zara T (Granddaughter of Resident) published on 23 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bramshott Grange is a home from home, comprising a lovely cosy atmosphere, generous amenities for both residents and visitors and the utmost caring staff who deliver all elements of care with the most empathy and professionalism. It's helped to make what has been a difficult time for our family, feel
reassured and grateful to have quality time together.
Reply from Allison Purkiss, Community Engagement Manager at Bramshott Grange Care Home

Thank you for your very kind review and we are so glad your grandfather has settled in so well.

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Bramshott Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.827 for Bramshott Grange Care Home is calculated as follows: ( (160 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 191 Ratings = 4.827
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bramshott Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Pamela

Pamela Norfolk

Job Title: Home Director Joined: 2018

Pamela joined Bramshott as Deputy Home Director having previously managed a Dementia Unit for another care provider.


Pam is passionate about ensuring our residents receive the very best care and support and works with the team to ensure they live an active and enriched lifestyle where possible.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bramshott Grange Care Home to verify any information. View our terms and conditions. Bramshott Grange Care Home has an Enhanced Service - more info.