Byron House Care Home

The home is friendly with a homely environment, efficient staff, whom are professional, warm and caring, even down to the chef who laid on the floor when my dad fell, keeping him calm until the ambulance arrived. He is one wonderful person.

Alzheimer's is a very cruel disease, robbing the sufferer of pride dignity and all that made them special. Byron House delivered outstanding care with grace, respect and humour that helped us keep Ma and that made her the unique person she was for as long as possible.

Her passing was made a little easier to bear knowing how well she was looked after and the kindness she and all the members of her family were met with. We would all like to extend our sincere thanks to the staff at Byron House and would offer our recommendation.

Mum was treated extremely well while she was at Byron House. She was only there a week but even so, was treated like all the other residents. She especially enjoyed the food and loved being waited on!

I was due to have a whole hip replacement procedure within a week. Via the internet I contacted Byron House and outlined my requirements including full 24 hr nursing care etc for six weeks. Their administrator sent a brochure inclusive of typical menu, activity programme etc by first class post and excellent response. Two days later me and my neighbour were very welcomed with refreshments and shown around the home and some of the empty rooms which were very impressive by the friendly manager. In conclusion a very well decorated and light room was booked. On arrival after five days release from hospital I was met by some of the pleasant care staff complete with wheelchair and taken to my selected room and straight away given sandwiches and tea, very appreciated. The room had been very well prepared with raised loo, chair and hospital type bed. During my stay the staff carried out a marvellous job looking after every need. A very pleasant and enjoyable stay. (Holiday)

The standard of care in this home is exemplary. The staff give 110% at all times. They are patient, caring, understanding, kind and sensitive to my father's needs. I cannot imagine how this could be improved. I would recommend Byron House to anyone. With all the bad press around regarding nursing care this home is a shining example of how wrong this is. They are first class.

My mother seem very content and although I only see the home about 1 hour a week, the staff are always very attentive and affectionate with her. My only niggles with her wardrobe is sometimes a little bit smelly and I was asked to buy some shampoo once which is odd when I pay so much for the room anyway. Overall I am very happy with the home.

We would like religious services to be offered but we know the home manager has been trying to arrange this. Apart from this my husband and I are very happy with Byron House Care Home.

We selected Byron House for my mother's end of life care afer viewing four care homes. What impressed us about Byron when we first visited was the excellent management, the friendliness of the staff, and the beautiful, intimate facility - it felt like a home rather than a care home. Once my mother moved in, it became even more evident that we had made the right choice - the staff were so kind and caring and nothing was too much bother. We would have no hesitation in recommending this wonderful home to others.

As somebody who is very close with her Grandma and values her independence and dignity, knowing she is safe and happy at Byron House is the best I could have hoped for. Byron House and it's lovely staff are kind, caring and very attentive to each resident. Thank you for taking such good care of my Grandma in this tough time.