Caldwell Grange, Nuneaton, Warwickshire
Caldwell Grange, Nuneaton, Warwickshire
Caldwell Grange, Nuneaton, Warwickshire

Caldwell Grange is a superb example of a modern, purpose built care home for older people.

Offering a full spectrum of social care this well-appointed 76 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.

The compassionate, attentive staff are fully committed to promoting the wellbeing and happiness of every resident, focusing on offering the best possible care whilst maintaining both privacy and dignity.

Positioned in a quiet cul-de-sac, in the heart of an already established community, Caldwell Grange enjoys the best of all worlds: located in a pleasant, semi-rural part of Nuneaton this residence is placed within easy driving distance of Birmingham, Leicester, Coventry, as well as the rest of the Midlands.

Beautifully decorated, with a bright and airy feel, Caldwell Grange has been designed to offer a completely access friendly environment for residents of all mobility levels, including wheelchair users - allowing individuals the freedom to enjoy the whole building in comfort and safety.

The cosy and welcoming atmosphere has been augmented with the use of dementia-friendly colour schemes and signage to ensure all individuals can feel as relaxed and independent as possible.

Accommodation at Caldwell Grange is attractive, comfortable and specifically designed to make their residents lives easier. All the tastefully decorated bedrooms enjoy a pleasing view through large windows as well as flat screen televisions and an ensuite bathroom, featuring movement activated lighting. Residents are encouraged to personalise their rooms to their own tastes to encourage a sense of homeliness.

Caldwell Grange boasts plenty of communal areas for residents to relax and socialise in, including four comfy, well-furnished lounge areas.

Group: Runwood Homes Ltd

Person in charge: Sam Chater (Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 50+.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Gardens for residents

Latest Care Quality Commission* Report on Caldwell Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Caldwell Grange has a Review Score of 9.3 (9.342)

The Review Score of 9.3 (maximum of 10) for Caldwell Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Caldwell Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.881 for Caldwell Grange is calculated as follows: ( (104 Excellents x 5) + (14 Goods x 4) ) ÷ 118 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.461 Points relating to the number of positive Reviews for Caldwell Grange is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 7 Reviews ÷ 15.2 Target = 0.461

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Caldwell Grange?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Caldwell Grange

  • Daughter of Resident/Service User
    4
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

Excellent facility with good caring staff and kind demeanour.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dad has only been there three weeks, but I am very impressed by the building etc, it feels like a good hotel. The rooms and bathrooms are spacious and clean. The staff are all very pleasant and visitors are always made to feel welcome. The manager is always available for a chat, even about minor issues. Having visited other homes in the area, this is definitely the best.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I cannot recommend this home highly enough. My mother lived at Caldwell for the last 10 months of her life, after making the hard decision for her to go into residential care I could not have made a better one.

All the staff are exceptional and I thank them all dearly for the care and compassion shown to my mum and all other residents. Any concerns I had were answered and sorted immediately as the staff and management team are very approachable, understanding and supportive in each individual's needs.

The media are all too quick to report bad care, it’s a shame more is not reported for those going above and beyond.

Thank you to all at Caldwell.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been more than happy with the care and nursing our mother has been receiving. Nothing seems too much for the care staff who have a wonderful relationship with the residents. Regular special events are well received by the resident's regular special events are well received by the residents e.g Easter bonnet making, films, instrumental groups plus so much more. A big well done to Caldwell Grange!!

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in Caldwell Grange since the end of January 2017 and she is very happy at Caldwell Grange. We were able to choose her room which has dual aspect and is very light, airy and large with plenty of storage space and a spacious wet room.

Mum has dementia and the staff are excellent. They include her in all the activities on offer as she is very social and likes to be involved even if she is unable to fully participate.

The original carer mum had is excellent and very approachable. She was very supportive when we were looking for a care home for mum.

The whole family, including my sons and young nephews, are made to feel very welcome when visiting and nothing is too much trouble for the staff at Caldwell.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mother moved into Caldwell in January 2017 and is very happy here, she is also much better since moving here. The staff are very good, everybody is very friendly and approachable and nothing is too much trouble. There is a lovely atmosphere here and it is a joy to visit. The overall standard of the care home is excellent. I would definitely recommend this home.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I recently visited a friend at Caldwell Grange. She was very well cared for and happy there.
The staff were really helpful, approachable and friendly. What a lovely place and very clean.
I was there at lunch time the meals were nice with plenty of choice.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My friend has recently moved into the new Caldwell Grange. The home, quite frankly, dispels every myth around care homes. It's clean, bright, airy, spacious. Most of all the carers are simply wonderful, the food is good home cooking all made with residents in mind. its a pleasure to see my friend enjoying the tea room and lovely open courtyard, laughing with his new friends - residents and carers alike !

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My Uncle has recently moved back to Caldwell Grange after the refurbishment. I cannot fault anything from the rooms, facilities and staff. All staff treat both residents and visitors with dignity, kindness and are very thoughtful. I cannot give enough praise and would definitely recommend.

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot find any faults - my brother is extremely well cared for. His every need is attended to. He is very very happy at Caldwell Grange. I, myself am also extremely very happy with his care and the home itself, the staff are very good. I cannot praise everyone enough. The home itself is absolutely wonderful - Absolutely Fabulous!

How likely would you be to recommend Caldwell Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Caldwell Grange