
the staff are always kind and helpful to her. She joins in with the activities andSara D(Daughter of Resident/Service User)



the staff are always kind and helpful to her. She joins in with the activities andSara D(Daughter of Resident/Service User)



Caldwell Grange is a superb example of a modern, purpose built care home for older people.
Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.
The compassionate, attentive staff are fully committed to promoting the wellbeing and...
Care Provided by Caldwell Grange & The Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 103 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Caldwell Grange & The Lodge for full pricing details and T&Cs.
Contact Caldwell Grange & The Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Michelle Bates(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (103)
- Single Rooms with ensuite Wet Room (72)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Caldwell Grange & The Lodge Reviews (69)
Caldwell Grange & The Lodge has a Review Score of 9.0 (9.008) out of 10, based on 10 reviews in the last 2 years.
Over all time Caldwell Grange & The Lodge has 69 reviews.
Dad has only been there three weeks, but I am very impressed by the building etc, it feels like a good hotel. The rooms and bathrooms are spacious and clean. The staff are all very pleasant and visitors are always made to feel welcome. The manager is always available for a chat, even about minor issues. Having visited other homes in the area, this is definitely the best.
I cannot recommend this home highly enough. My mother lived at Caldwell for the last 10 months of her life, after making the hard decision for her to go into residential care I could not have made a better one.
All the staff are exceptional and I thank them all dearly for the care and compassion shown to my mum and all other residents. Any concerns I had were answered and sorted immediately as the staff and management team are very approachable, understanding and supportive in each individual's needs.
The media are all too quick to report bad care, it’s a shame more is not reported for those going above and beyond.
Thank you to all at Caldwell.
We have been more than happy with the care and nursing our mother has been receiving. Nothing seems too much for the care staff who have a wonderful relationship with the residents. Regular special events are well received by the resident's regular special events are well received by the residents e.g Easter bonnet making, films, instrumental groups plus so much more. A big well done to Caldwell Grange!!
My mother has been in Caldwell Grange since the end of January 2017 and she is very happy at Caldwell Grange. We were able to choose her room which has dual aspect and is very light, airy and large with plenty of storage space and a spacious wet room.
Mum has dementia and the staff are excellent. They include her in all the activities on offer as she is very social and likes to be involved even if she is unable to fully participate.
The original carer mum had is excellent and very approachable. She was very supportive when we were looking for a care home for mum.
The whole family, including my sons and young nephews, are made to feel very welcome when visiting and nothing is too much trouble for the staff at Caldwell.
My Mother moved into Caldwell in January 2017 and is very happy here, she is also much better since moving here. The staff are very good, everybody is very friendly and approachable and nothing is too much trouble. There is a lovely atmosphere here and it is a joy to visit. The overall standard of the care home is excellent. I would definitely recommend this home.
The staff were really helpful, approachable and friendly. What a lovely place and very clean.
I was there at lunch time the meals were nice with plenty of choice.
My friend has recently moved into the new Caldwell Grange. The home, quite frankly, dispels every myth around care homes. It's clean, bright, airy, spacious. Most of all the carers are simply wonderful, the food is good home cooking all made with residents in mind. its a pleasure to see my friend enjoying the tea room and lovely open courtyard, laughing with his new friends - residents and carers alike !
My Uncle has recently moved back to Caldwell Grange after the refurbishment. I cannot fault anything from the rooms, facilities and staff. All staff treat both residents and visitors with dignity, kindness and are very thoughtful. I cannot give enough praise and would definitely recommend.
I cannot find any faults - my brother is extremely well cared for. His every need is attended to. He is very very happy at Caldwell Grange. I, myself am also extremely very happy with his care and the home itself, the staff are very good. I cannot praise everyone enough. The home itself is absolutely wonderful - Absolutely Fabulous!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 17 Jul 2026
Residents, families, staff and members of the local community at Caldwell Grange and The Lodge, part of the Runwood Homes group, came together to enjoy a vibrant Summer Fête. The...
- 02 Jun 2026
Residents at Caldwell Grange care home, part of the Runwood Homes Group, enjoyed an afternoon filled with music, dancing and cherished memories when live entertainer Sam Preston visited the home...
- 17 Mar 2026
Residents from Caldwell Grange care home, part of the Runwood Homes Group, and The Lodge embraced the spring sunshine with a delightful outing, enjoying fresh air, gentle exercise, and meaningful...
There are no upcoming events for Caldwell Grange & The Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Caldwell Grange & The Lodge.
Meet the Team (2)

With over 15 years of experience dedicated to making a positive difference in the lives of older people, I’m proud to lead this warm and welcoming home.
My journey with Runwood Homes began nine years ago as a carer, and with the company’s support and encouragement, I’ve progressed to the role of Home Manager. I’m incredibly proud of the friendly, compassionate environment we’ve created here.
I’m passionate about ensuring our residents enjoy a happy, fulfilling life filled with meaningful moments and daily smiles. My focus is always on delivering excellent, person-centred care where every individual is treated with dignity, respect, and genuine kindness.

Hello, I’m Jenny. I'm the Deputy Manager at Caldwell Grange. I’ve been part of this wonderful team for 7 years, and every day brings new and rewarding experiences. I take pride in supporting our residents and their families, and I truly enjoy sharing fun and meaningful moments with the residents.
I hold Level 2 and Level 3 NVQs, which have equipped me with the skills to provide the best care and leadership possible. Working here is more than a job—it’s a chance to make a positive impact in a friendly and vibrant environment.
Outside of work, I’m a food enthusiast who loves exploring new flavours. I also enjoy outdoor adventures, including walking my dog, downhill mountain biking, and camping. These activities keep me grounded and energised, ready to take on whatever each day brings.
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