Caldwell Grange & The Lodge

Donnithorne Avenue, Nuneaton CV11 4QJ
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9.2 68 Reviews
  • Caldwell Grange & The Lodge, Nuneaton
Caldwell Grange is a superb example of a modern, purpose built care home for older people.

Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.

The compassionate, attentive staff are fully committed to promoting the wellbeing and happiness of every resident, focusing on offering the best possible care whilst maintaining both privacy and dignity.

Positioned in a quiet cul-de-sac, in the heart of an already established community, Caldwell Grange enjoys the best of all worlds: located in a pleasant, semi-rural part of Nuneaton this residence is placed within easy driving distance of Birmingham, Leicester, Coventry, as well as the rest of the Midlands.

Beautifully decorated, with a bright and airy feel, Caldwell Grange has been designed to offer a completely access friendly environment for residents of all mobility levels, including wheelchair users - allowing individuals the freedom to enjoy the whole building in comfort and safety.

The cosy and welcoming atmosphere has been augmented with the use of dementia-friendly colour schemes and signage to ensure all individuals can feel as relaxed and independent as possible.

Accommodation at Caldwell Grange is attractive, comfortable and specifically designed to make their residents lives easier. All the tastefully decorated bedrooms enjoy a pleasing view through large windows as well as flat screen televisions and an ensuite bathroom, featuring movement activated lighting. Residents are encouraged to personalise their rooms to their own tastes to encourage a sense of homeliness.

Caldwell Grange boasts plenty of communal areas for residents to relax and socialise in, including four comfy, well-furnished lounge areas.
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Care Provided by Caldwell Grange & The Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 103 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1731
  • Self-Funded Residential Dementia Care: £1350 – £1731
  • RESPITE Self-Funded Residential Care: £1450 – £1831
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1831

These prices are only a guideline, please contact Caldwell Grange & The Lodge to find out the exact price for your requirements.

Contact Caldwell Grange & The Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Caldwell Grange & The Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Michelle Bates (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2016
  • Number of floors: 2

Room Information

  • Single Rooms (103)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Caldwell Grange & The Lodge Reviews (68)

9.2

Caldwell Grange & The Lodge has a Review Score of 9.2 (9.211) out of 10, based on 13 reviews in the last 2 years.
Over all time Caldwell Grange & The Lodge has 68 reviews.

Overall Experience
  • 61
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Date Published
  • 68
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  • 13
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Reviewer Connection to Caldwell Grange & The Lodge
  • 32
  • 14
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  • 1
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Total of 68, showing 61-68
Review from Julie M (Daughter of Resident) published on 2 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this home highly enough. My mother lived at Caldwell for the last 10 months of her life, after making the hard decision for her to go into residential care I could not have made a better one.


All the staff are exceptional and I thank them all dearly for the care and compassion

shown to my mum and all other residents. Any concerns I had were answered and sorted immediately as the staff and management team are very approachable, understanding and supportive in each individual's needs.


The media are all too quick to report bad care, it’s a shame more is not reported for those going above and beyond.


Thank you to all at Caldwell.

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Review from David P (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been more than happy with the care and nursing our mother has been receiving. Nothing seems too much for the care staff who have a wonderful relationship with the residents. Regular special events are well received by the resident's regular special events are well received by the residents e.g
Easter bonnet making, films, instrumental groups plus so much more. A big well done to Caldwell Grange!!
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Review from Susan W (Daughter of Resident) published on 25 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Caldwell Grange since the end of January 2017 and she is very happy at Caldwell Grange. We were able to choose her room which has dual aspect and is very light, airy and large with plenty of storage space and a spacious wet room.


Mum has dementia and the staff are excellent.

They include her in all the activities on offer as she is very social and likes to be involved even if she is unable to fully participate.


The original carer mum had is excellent and very approachable. She was very supportive when we were looking for a care home for mum.


The whole family, including my sons and young nephews, are made to feel very welcome when visiting and nothing is too much trouble for the staff at Caldwell.

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Review from Andrea G (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother moved into Caldwell in January 2017 and is very happy here, she is also much better since moving here. The staff are very good, everybody is very friendly and approachable and nothing is too much trouble. There is a lovely atmosphere here and it is a joy to visit. The overall standard of the
care home is excellent. I would definitely recommend this home.
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Review from Lisa G (Friend of Resident) published on 30 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited a friend at Caldwell Grange. She was very well cared for and happy there.
The staff were really helpful, approachable and friendly. What a lovely place and very clean.
I was there at lunch time the meals were nice with plenty of choice.
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Review from David T (Friend of Resident) published on 14 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has recently moved into the new Caldwell Grange. The home, quite frankly, dispels every myth around care homes. It's clean, bright, airy, spacious. Most of all the carers are simply wonderful, the food is good home cooking all made with residents in mind. its a pleasure to see my friend
enjoying the tea room and lovely open courtyard, laughing with his new friends - residents and carers alike !
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Review from Marina S (Niece of Resident) published on 12 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Uncle has recently moved back to Caldwell Grange after the refurbishment. I cannot fault anything from the rooms, facilities and staff. All staff treat both residents and visitors with dignity, kindness and are very thoughtful. I cannot give enough praise and would definitely recommend.
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Review from Nancy S (Sister of Resident) published on 11 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot find any faults - my brother is extremely well cared for. His every need is attended to. He is very very happy at Caldwell Grange. I, myself am also extremely very happy with his care and the home itself, the staff are very good. I cannot praise everyone enough. The home itself is absolutely
wonderful - Absolutely Fabulous!
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Current Review Score: 9.2 (9.211)

Overview of Review Score

The Review Score of 9.2 (9.211) out of 10 for Caldwell Grange & The Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.755 for Caldwell Grange & The Lodge is calculated as follows: ( (122 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 155 Ratings = 4.755
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.456 Points relating to the number of positive Reviews for Caldwell Grange & The Lodge is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 103 registered maximum number of service users is 20.6. 13 Positive Reviews ÷ 20.6 = 0.631
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (2)

Michelle

Michelle Bates

Job Title: Home Manager Joined: 2016

With over 15 years of experience dedicated to making a positive difference in the lives of older people, I’m proud to lead this warm and welcoming home.


My journey with Runwood Homes began nine years ago as a carer, and with the company’s support and encouragement, I’ve progressed to the role of Home Manager. I’m incredibly proud of the friendly, compassionate environment we’ve created here.


I’m passionate about ensuring our residents enjoy a happy, fulfilling life filled with meaningful moments and daily smiles. My focus is always on delivering excellent, person-centred care where every individual is treated with dignity, respect, and genuine kindness.

Jenny

Jenny Jennings

Job Title: Deputy Manager Joined: 2018

Hello, I’m Jenny. I'm the Deputy Manager at Caldwell Grange. I’ve been part of this wonderful team for 7 years, and every day brings new and rewarding experiences. I take pride in supporting our residents and their families, and I truly enjoy sharing fun and meaningful moments with the residents.


I hold Level 2 and Level 3 NVQs, which have equipped me with the skills to provide the best care and leadership possible. Working here is more than a job—it’s a chance to make a positive impact in a friendly and vibrant environment.


Outside of work, I’m a food enthusiast who loves exploring new flavours. I also enjoy outdoor adventures, including walking my dog, downhill mountain biking, and camping. These activities keep me grounded and energised, ready to take on whatever each day brings.

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