
the staff are always kind and helpful to her. She joins in with the activities andSara D(Daughter of Resident/Service User)



the staff are always kind and helpful to her. She joins in with the activities andSara D(Daughter of Resident/Service User)



Caldwell Grange is a superb example of a modern, purpose built care home for older people.
Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.
The compassionate, attentive staff are fully committed to promoting the wellbeing and...
Care Provided by Caldwell Grange & The Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 103 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Caldwell Grange & The Lodge for full pricing details and T&Cs.
Contact Caldwell Grange & The Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Michelle Bates(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (103)
- Single Rooms with ensuite Wet Room (72)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Caldwell Grange & The Lodge Reviews (69)
Caldwell Grange & The Lodge has a Review Score of 9.0 (9.008) out of 10, based on 10 reviews in the last 2 years.
Over all time Caldwell Grange & The Lodge has 69 reviews.
General care is good during the day on the whole, night care is not as good as it could be. Mum is difficult to manage and this is reflected in her care. Personal hygiene is often not carried out thoroughly enough due to Mum's agitated state.
My experience at your home was out of this world. Everything there was homely, friendly, caring and clean. All staff and management were outstanding.
Thank you all.
Thank you for taking the time to leave a review, Julie. We are really pleased you are happy with our service and have shared your feedback through our staff team.
I can't thank all the staff enough for the exceptional care that was given to my mum. I really didn't want to put Mum into care but I really couldn't cope with Mum at home anymore as her dementia got worse. However, it was so obvious Mum was happy there, she loved all the staff and they loved her! They were also very good to me, helping me to deal with the very difficult time of Mum's passing. Thank you so much.
Thank you so much for taking the time to leave us this review. It was our pleasure to care for your mother, she was a wonderful lady. Thank you for all your support to us as a home and please stay in touch.
Activities are tailored to all residents' interests and abilities.
Staff are friendly and helpful whenever I contact them.
The premises are great too. Wouldn't hesitate to recommend.
Hello Sue, thank you so much for your kind words on Caldwell Grange & The Lodge Care Home. We appreciate hearing how happy you are with your mum's transition to our care and the quality of food at the home. I will be sure to pass on your lovely feedback to the staff on their friendly and helpful manner around the home. Hope you have a fantastic day. Kind regards, Sam.
No amount of words can express my gratitude and respect of this home. My nan has always had the best care at this home. She has opened up more as was very reluctant to engage with others, the staff are helpful and caring and show compassion and are always there not just for my nan but my family as a whole, my nan has settled in so well and is now doing a lot better. Thank you Caldwell Grange Care Home for everything you do.
Hello Crystal, we're so grateful to see you send your full approval for Caldwell Grange. We appreciate hearing how happy you are with your nan's transition to our care. Thanks so much for your positive feedback.
My father-in-law stayed here for three weeks after his release from hospital, all the staff were brilliant with him, it’s a very clean, tidy and friendly home, nothing was too much trouble for the staff, they went above and beyond, everybody that works there sits and chats to the residents including the management which was lovely to see, it’s like one big happy family. I would highly recommend this home whether it’s short term or long term.
Hello Tracey, we're happy to hear how satisfied your father-in-law was during his respite stay. We strive to provide the best possible care to our residents and we appreciate how pleased you are with our team's kindness to our residents and the cleanliness of the home. Thanks for the review!
Having a loved one move into a care home is one of the hardest decisions I have had to make and hearing of all the horrific stories in magazines and seeing documentaries on the television contributes to that fear and makes you feel all kinds of emotions from guilt, failure and always questioning yourself “am I doing right by my loved one”! My dad is currently here at Caldwell Grange Care Home and I can honestly say I am happy he is here. I know he is being looked after well and I know it’s for the best for him. The staff are amazing and will go above and beyond to support him and myself. The communication is brilliant and they always do their best to keep me informed of things going on with my dad and I know if I was concerned about anything I can raise this with them and it will be acted upon.
Hello Susan, we're really grateful for your amazing review. We are happy to hear we have gone above and beyond your expectations, especially with the communication and our team's performance, and your thoughtful and insightful comments really do enhance the care we provide. Thanks again for your positive feedback.
For me living abroad, being able to FaceTime Mum has been a lifeline during this pandemic, whenever I call the home, the staff are always professional and polite and I can say without a doubt, nothing is too much trouble.
Mum has had a recent stay in hospital, but as a family, we are happy that she is now back in Caldwell Grange, as we all appreciate the excellent care she receives.
I didn’t want to put my mam into a home, the hospital insisted on a short term stay and a health assessment. I quickly realised that this was the best place for her as she looks so much better since coming in here. All of the Staff are lovely with her. They are very professional, attentive and caring. I would highly recommend.
My mum has been at Caldwell Grange for eight months. It is taking quite a while for her to settle in but the staff are always kind and helpful to her. She joins in with the activities and also mixes with the other residents. Would definitely recommend Caldwell Grange. Thank you.
The team at Caldwell Grange have gone so far above and beyond during the pandemic, it’s incredible. The care that they have shown to their residents, and just as importantly, their families has been second to none. Despite how busy the staff must be, I was warmly welcomed when I visited at Easter, was supplied with all the PPE required and was able to spend as long as I liked with my mum. The staff still had time for a chat and to furnish me with anecdotes as I hadn’t seen Mum for a long time. They know her so well and take the time and trouble to see past her dementia to the person she used to be and I’m tremendously grateful for that. I would recommend Caldwell Grange to anyone looking for care for themselves or a relative.
One of the social workers advised me to remember to look beyond the Chandeliers.
Well, Caldwell Grange doesn't have chandeliers but it was and still is a really well kept home with all the facilities that you would want.
Mum spent over 4 years being really well looked after and she was able to relax and enjoy herself in her own way. She never joined any of the activities but only because she didn't want to. She was happy to sit quietly in the corner with a book.
One of the best thing at Caldwell is the layout making it into 4 small homes within 1 large home.
I would visit mum with fresh cream cakes, sit in the tea room with a pot of tea and chat about family and friends.
PS
The staff are pretty special too, and I mean that in the nicest possible way.
This home has thrown every misconception I had about care homes out of the window. Mum has been there now for two months and has never looked so happy and well. The manager is fantastic and extremely supportive and always available. The staff are so kind and caring and genuinely care about the residents. The home is spotlessly clean and very homely. I am always made to feel very welcome and if I have ever raised anything it is dealt with promptly. The home certainly lives up to its reputation in the community.
This home is absolutely incredible. The home is beautiful inside and the rooms are fully equipped. The home is extremely clean and well maintained. There are activities available to the residents on a daily basis. The food is well balanced and a nice range of choices. The staff are absolutely incredible. They are extremely caring and respectful of the residents. I would highly recommend this home
My mom has been at Caldwell Grange for 12 months now and I am so happy that she has been kept safe during the pandemic. The staff are so friendly and will always go the extra mile to help you. Whenever I have called to talk to mom or arrange a visit the staff and admin have been so accommodating. I would strongly recommend Caldwell Grange for your loved one.
It was a hard decision, putting my mum into a care home. We had been looking at care homes and Caldwell Grange was mentioned to us from the social work team. We contacted the home and we were very pleased that Caldwell Grange had a vacancy and could take my mum. My mum was not a well woman and due to the Covid pandemic it was difficult to get to see Mum but the manager and her team were very good. They made sure it was always possible for us as a family be able to have regular contact with my mum. Sadly we lost our mum on New Year's Day, the staff were amazing, very dignified and treated my mum with respect. The management arrived to pay their respects and we knew we made the right decision in placing our mum at Caldwell Grange. Mum was well cared for and the staff are so friendly, I would definitely recommend Caldwell Grange to anyone that I know who is looking for a care home.
My Mum moved into the home back in February before the lockdown which made us highly anxious as no sooner had she moved in we then could not visit her. I can honestly say our worry was short-lived as the home's communication with us as a family and making sure my Mum stayed connected with us has been fantastic. I could not have asked for anywhere better for My Mum to live and be taken care of. I video my Mum three times a week and she always looks so well cared for and is happy. Mum has always liked her hair and makeup done and the staff have continued to make sure this is done. My Mum has said all of the staff are very kind to her and take good care of her and nothing is too much trouble.
I enjoy living at Caldwell and the staff went above and beyond to help me celebrate my birthday during the lockdown period. They made what would have been a very quiet day I felt very special. My keyworker brought me flowers and cake in for everyone to share. The staff and others living here are all super friendly and nothing is too much for them. They are like a family.d
Wonderful caring staff. Constantly keeping us informed. So pleased to see dad so relaxed and happy. I would highly recommend and can't thank you enough, wonderful facilities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 17 Jul 2026
Residents, families, staff and members of the local community at Caldwell Grange and The Lodge, part of the Runwood Homes group, came together to enjoy a vibrant Summer Fête. The...
- 02 Jun 2026
Residents at Caldwell Grange care home, part of the Runwood Homes Group, enjoyed an afternoon filled with music, dancing and cherished memories when live entertainer Sam Preston visited the home...
- 17 Mar 2026
Residents from Caldwell Grange care home, part of the Runwood Homes Group, and The Lodge embraced the spring sunshine with a delightful outing, enjoying fresh air, gentle exercise, and meaningful...
There are no upcoming events for Caldwell Grange & The Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Caldwell Grange & The Lodge.
Meet the Team (2)

With over 15 years of experience dedicated to making a positive difference in the lives of older people, I’m proud to lead this warm and welcoming home.
My journey with Runwood Homes began nine years ago as a carer, and with the company’s support and encouragement, I’ve progressed to the role of Home Manager. I’m incredibly proud of the friendly, compassionate environment we’ve created here.
I’m passionate about ensuring our residents enjoy a happy, fulfilling life filled with meaningful moments and daily smiles. My focus is always on delivering excellent, person-centred care where every individual is treated with dignity, respect, and genuine kindness.

Hello, I’m Jenny. I'm the Deputy Manager at Caldwell Grange. I’ve been part of this wonderful team for 7 years, and every day brings new and rewarding experiences. I take pride in supporting our residents and their families, and I truly enjoy sharing fun and meaningful moments with the residents.
I hold Level 2 and Level 3 NVQs, which have equipped me with the skills to provide the best care and leadership possible. Working here is more than a job—it’s a chance to make a positive impact in a friendly and vibrant environment.
Outside of work, I’m a food enthusiast who loves exploring new flavours. I also enjoy outdoor adventures, including walking my dog, downhill mountain biking, and camping. These activities keep me grounded and energised, ready to take on whatever each day brings.
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