
the staff are always kind and helpful to her. She joins in with the activities andSara D(Daughter of Resident/Service User)



the staff are always kind and helpful to her. She joins in with the activities andSara D(Daughter of Resident/Service User)



Caldwell Grange is a superb example of a modern, purpose built care home for older people.
Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide specialist provision for those living with dementia or with palliative needs - delivering a consistently high standard of professional care tailored to the needs of each individual.
The compassionate, attentive staff are fully committed to promoting the wellbeing and...
Care Provided by Caldwell Grange & The Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 103 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Caldwell Grange & The Lodge for full pricing details and T&Cs.
Contact Caldwell Grange & The Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Michelle Bates(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2016
- Number of floors: 2
Room Information
- Single Rooms (103)
- Single Rooms with ensuite Wet Room (72)
Visiting
- Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building. In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
Parking
- The home includes dedicated parking spaces.
Caldwell Grange & The Lodge Reviews (69)
Caldwell Grange & The Lodge has a Review Score of 9.0 (9.008) out of 10, based on 10 reviews in the last 2 years.
Over all time Caldwell Grange & The Lodge has 69 reviews.
My mum has been a resident at Caldwell Grange for nearly 4 years. I am very happy with the level of care that my mum is receiving. The management has a very proactive, hands-on approach to the care that is given and my mum has always been happy and contented since moving to Caldwell Grange. The care staff do a wonderful job and all the staff go above and beyond to ensure the residents are well and happy. I am kept up to date with any matters relating to my mum. I was particularly pleased with the early intervention that management implemented for the safety of the residents when Covid 19 first started to spread in the community. Staff have facilitated video calls so that I can see my mum, for which I am extremely grateful. They are always approachable and I am reassured that my mum is receiving the best care possible.
My dad is a resident of Caldwell Grange and he is very well looked after. The staff are all extremely helpful and welcoming, the home is very clean and all the residents are very well looked after. The ratio of staff members to residents is more than adequate. Dad can be quite a handful at times, sadly that is the nature of his illness, staff are very quick to pick up on dads behaviour patterns. Since the home went into lockdown in March, I have been unable to see dad, which is very upsetting for me but also for my dad. However, I have to say that one particular carer has been absolutely amazing, she has kept me informed at all times regarding dad, she video calls me at least three times a week so I can talk to dad, and he can see me, she has gone over and beyond her role as a carer, she is the closest dad has to family in the home. I honestly couldn’t wish for a nicer person to be by his side, she has a great relationship with dad, he adores her, I know dad is in very safe hands.
My mum has been a resident at Caldwell Grange for nearly four years. I am very happy with the level of care that my mum is receiving. The management has a very proactive, hands-on approach to the care that is given and my mum has always been happy and contented since moving to Caldwell Grange. The care staff do a wonderful job and all staff go above and beyond to ensure the residents are well and happy. I am kept up to date with any matters relating to my mum. I was particularly pleased with the early intervention that management implemented for the safety of the residents when covid 19 first started to spread in the community. Staff have facilitated video calls so that I can see my mum, for which I am extremely grateful. They are always approachable and I am reassured that my mum is receiving the best care possible.
This is a beautiful home with exceptionally good care. Our loved one is very well cared for and the home makes sure we are kept in touch with our loved one during the current pandemic. The home is beautiful inside and residents are cared for with love and attention. The staff team make you feel very welcome and part of the home. The Manager is always available if we wish to speak to anyone and someone is always available to talk to if we call and answer any questions we have. The home is spotlessly clean and lives up to its fantastic reputation in the community.
My mum has been here for over two years now. The staff care for her like she is one of their family. The levels of communication regarding my mum from the management team is excellent. I could not be happier with our experience at Caldwell Grange. I highly recommend Caldwell Grange to anyone looking for a care home for their loved ones. They make you feel like you're joining their family.
Excellent home, staff and care. More than lives up to the positive reviews.
We as a family are always made to feel very welcome by all the staff. After a shaky start, my mum has settled really well with help from the staff.
Satisfactory home, staff are friendly and polite. Weekends are problems waiting for someone to let visitors in and out.
My grandad moved into Caldwell six months ago and the improvement in his health and well being is great. The staff are kind and hard working. Our family appreciate all they do for him.
Always very helpful, nothing is too much trouble.
My stepdad moved to Caldwell when my mum could no longer cope with his Dementia. The manager and her team did everything they could to reassure my mum as this was a very hard time for her. They looked after my stepdad extremely well - he always looked clean and comfortable and I often saw him having a laugh and a joke with everyone. When he passed away yesterday staff couldn’t do enough for us - they even went to collect my mum from home so she was with him at the end. A staff team to be proud of!
The care staff are amazing and the manager is very approachable and accessible. An excellent home. Highly recommend
Dad came in for one-week respite care whilst we were on hourly. The bedrooms and facilities are excellent. So clean and fresh. The staff are so friendly and helpful. My Dad really enjoyed his stay and would have no hesitation to come back in for another stay.
Anything I want, they go above and beyond. I am now permanent.
I visit Caldwell Grange often to visit my friend and always find the staff and management so helpful and caring. The food choice is very good and always tea and biscuits on offer for visitors. The garden areas are lovely.
Thank you for all you do.
Caldwell Grange has changed my opinion of care homes, the management, the carers, all and every one, have been great. We, as a family, could not have asked for more, the care and attention my mother received was 1st class up until she died. We, as a family, could not have asked for more, the staff were excellent.
Last year made the difficult decision to move mum into a care home, a tough testing few months but mums now settled, happy and safe and well cared for. Cannot fault anyone for there attention and commitment to any of the residents. Yes it is sometimes busy, yes they are sometimes short staffed but residents are always well looked after.
Fantastic staff, very caring and supportive, beautiful facilities. Could not have asked for a better home for my mother in her final months.
Excellent facility with good caring staff and kind demeanour.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (8) & Events (0)
- 17 Jul 2026
Residents, families, staff and members of the local community at Caldwell Grange and The Lodge, part of the Runwood Homes group, came together to enjoy a vibrant Summer Fête. The...
- 02 Jun 2026
Residents at Caldwell Grange care home, part of the Runwood Homes Group, enjoyed an afternoon filled with music, dancing and cherished memories when live entertainer Sam Preston visited the home...
- 17 Mar 2026
Residents from Caldwell Grange care home, part of the Runwood Homes Group, and The Lodge embraced the spring sunshine with a delightful outing, enjoying fresh air, gentle exercise, and meaningful...
There are no upcoming events for Caldwell Grange & The Lodge.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Caldwell Grange & The Lodge.
Meet the Team (2)

With over 15 years of experience dedicated to making a positive difference in the lives of older people, I’m proud to lead this warm and welcoming home.
My journey with Runwood Homes began nine years ago as a carer, and with the company’s support and encouragement, I’ve progressed to the role of Home Manager. I’m incredibly proud of the friendly, compassionate environment we’ve created here.
I’m passionate about ensuring our residents enjoy a happy, fulfilling life filled with meaningful moments and daily smiles. My focus is always on delivering excellent, person-centred care where every individual is treated with dignity, respect, and genuine kindness.

Hello, I’m Jenny. I'm the Deputy Manager at Caldwell Grange. I’ve been part of this wonderful team for 7 years, and every day brings new and rewarding experiences. I take pride in supporting our residents and their families, and I truly enjoy sharing fun and meaningful moments with the residents.
I hold Level 2 and Level 3 NVQs, which have equipped me with the skills to provide the best care and leadership possible. Working here is more than a job—it’s a chance to make a positive impact in a friendly and vibrant environment.
Outside of work, I’m a food enthusiast who loves exploring new flavours. I also enjoy outdoor adventures, including walking my dog, downhill mountain biking, and camping. These activities keep me grounded and energised, ready to take on whatever each day brings.
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