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Camberley Heights Care Home - Avery Collection

Pembroke Broadway, Camberley, Surrey GU15 3XD
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Camberley Heights Care Home - Avery Collection, Camberley
Camberley Heights Care Home - Avery Collection, Camberley
Camberley Heights Care Home - Avery Collection, Camberley

Camberley Heights presents a variety of upscale facilities to offer residents luxury living. Boasting studio apartments, 1-bed apartments and luxurious apartments, every suite has been carefully designed and furnished to offer a high standard of comfort, complete with a separate living area and kitchenette.

The larger apartments are the ideal options for couples or companions seeking residential care home support together, offering ample space for cherished belongings. The home caters...  

Care Provided by Camberley Heights Care Home - Avery Collection

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Accreditations

  • Adopt A Grandparent

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,850£1,700 - £1,950
Residential Dementia CareFrom £1,650From £1,750
Nursing CareFrom £1,650£1,750 - £1,900
Nursing Dementia Care£1,750 - £1,800From £1,850

Contact Camberley Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Chloe Stock(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 5

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (43)
  • Single Rooms with ensuite Wet Room (14)
  • Couples/Companion Rooms with ensuite Wet Room (43)

Parking

  • Underground parking available for visitors and residents accessed via Park Lane. Disabled parking is also available on the front courtyard.

Camberley Heights Care Home - Avery Collection Reviews (91)

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10

Camberley Heights Care Home - Avery Collection has a Review Score of 10 (9.951) out of 10, based on 28 reviews in the last 2 years. Over all time Camberley Heights Care Home - Avery Collection has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from M Z (Daughter of Resident) published on 2 February 2018 Submitted via Postal Card
Overall Experience
My mother recently moved into Pembroke House and has settled really well. She loves the warmth of the building and has already made friends.

The care team have been superb and although nearly 99 years old, she has already been taken out to visit the shops in Camberley!

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Review from Frank C (Son of Resident) published on 30 January 2018 Submitted via Website
Overall Experience
My Dad suffering from cancer was unable to look after himself at home and came to Pembroke for the care offered. The staff were exceptional in every aspect and within days all the staff knew him by his first name.
Dad had a few toilet problems along with vomiting due to the cancer and no amount of mess seemed to faze the nurses and without fail the comment back was - no problem. Towards the end of Dad's stay his appetite was picky, again no problem - the restaurant staff would make him custard even though not on the menu.
The home was immaculate, it is new but cleaners were evident every time we visited and kept it lovely. We bought furniture for his room from the British Heart Foundation, pictures from home etc to brighten up his room and make it personal.
The maintenance staff put it all together, hung the pictures and made it nice and homely for Dad.

Sure Pembroke costs a bit but if you can afford it, it is well worth it, they cannot do enough for you - highly recommended.

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Review from Michael B (Husband of Resident) published on 17 January 2018 Submitted via Postal Card
Overall Experience

The Pembroke House staff are most welcoming and hospitable. Will give information as needed. Also supportive to me and the wife.

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Review from Joyce L (Respite Resident) published on 5 December 2017 Submitted via Postal Card
Overall Experience

Five star plus care in every respect. Elegant dining with a host of activities. Excellent nurses and carers - above all treated with dignity.

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Review from Brenda N (Respite Resident) published on 1 November 2017 Submitted via Postal Card
Overall Experience
The accommodation was homely and the staff very caring and attentive. Nothing was too much trouble. The food was very palatable.
The fact that the gardens were in the roof was attractive especially when the weather was fine, and the fact that the shops were so accessible was a bonus for long stays who were still active.

Entertainment was well managed and readily available. I enjoyed my stay enormously.

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Review from Richard M (Son of Resident) published on 18 September 2017 Submitted via Website
Overall Experience

My mother required respite care following a long period in hospital. We have been delighted by the level of care and crucially kindness from all the team. The rooms are lovely and the standard of catering exceptional. Whilst any private care is expensive, I found the cost appropriate and did not get the feeling of a money grabbing approach which the sector can be known for. Using the family dining was great, they encourage family to be involved and charge at a modest rate for this. The location close to the town centre is also good, to get practical items but also take your family member for a walk (or wheelchair) around the shops.

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Review from Pat D (Son of Resident) published on 21 August 2017 Submitted via Website
Overall Experience

The Pembroke House team have been professional and very caring in dealing with mum. They helped us both in what was a difficult time, getting mum from the hospital into the home and liaised with the ward to move things along more smoothly, after visiting mum at Frimley Park. Everyone there has worked very hard to make Mum welcome and she has now settled well.

The home itself is wonderful with lots of great facilities, like a cinema room, hair dresser and activity team.

The restaurant and general catering are particularly good. If mum is not feeling like eating, they offer her pretty much anything she wants to get her eating. She is also visiting the restaurant regularly where again the staff are excellent and clearly caring.

At 92 this is the first time Mum has not lived independently and I've been trying to get her to do this for some years. I feared she'd hate it, but thanks to the Pembroke team it's been a great success and mum will now enjoy her final years in this wonderful home.

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Review from M B (Wife of Resident) published on 18 August 2017 Submitted via Postal Card
Overall Experience
All of the staff at Pembroke House have been amazing in helping the whole family feel welcome and in giving my husband the best care possible.

We all feel my husband is safe, valued and respected and it has given us peace of mind and support at a time when we are coming to terms with my husband's changing health needs.

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Review from J B (Sister of Resident) published on 11 August 2017 Submitted via Postal Card
Overall Experience

I have visited my brother three times. The first time he was asleep initially when I went in, so I was given a tour of Pembroke House. I was impressed by the quality of the facilities and by the knowledgeable and caring staff. My second visit confirmed this view. Today when I saw my brother he recognised us and said- "You don't want to end up in a home but if you do this is the place to be. The staff are lovely." It was very heartwarming to hear this after some very challenging times for him and his family.

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Review from Douglas T (Husband of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience

All members of staff are excellent and have been unbelievable with their care and attention to my wife who has settled in well. I cannot stress enough how superb Pembroke House is.

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Review from Louise C (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card
Overall Experience

Each and every member of staff is totally superb. I only wish I could live here too.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 December 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

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