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- Camberley Heights Care Home - Avery Collection







Camberley Heights presents a variety of upscale facilities to offer residents luxury living. Boasting studio apartments, 1-bed apartments and luxurious apartments, every suite has been carefully designed and furnished to offer a high standard of comfort, complete with a separate living area and kitchenette.
The larger apartments are the ideal options for couples or companions seeking residential care home support together, offering ample space for cherished belongings. The home caters...
Care Provided by Camberley Heights Care Home - Avery Collection
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 100 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Camberley Heights Care Home - Avery Collection for full pricing details and T&Cs.
Contact Camberley Heights Care Home - Avery Collection to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Chloe Stock(General Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
- Number of floors: 5
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (43)
- Single Rooms with ensuite Wet Room (14)
- Couples/Companion Rooms with ensuite Wet Room (43)
Parking
- Underground parking available for visitors and residents accessed via Park Lane. Disabled parking is also available on the front courtyard.
Camberley Heights Care Home - Avery Collection Reviews (91)
Camberley Heights Care Home - Avery Collection has a Review Score of 10 (9.951) out of 10, based on 28 reviews in the last 2 years.
Over all time Camberley Heights Care Home - Avery Collection has 91 reviews.
I am enjoying myself at Pembroke House. I would recommend it to other people.
All staff are very funny, polite and competent in all aspects. Any queries are dealt with immediately to our satisfaction.
We have no hesitation in recommending care at Pembroke House, Camberley.
Thank you for your review and kind words. We pride ourselves on the quality of our staff, and, it's always good to hear from residents, that the quality shines through.
I thought the home responded very well with the PM's request.
Thank you for your review and kind words. Very much appreciated.
I enjoy it here.
Thank you for your review and kind words, much appreciated, by all the team at Pembroke.
The staff are always helpful, and nothing is too much trouble for them.
I have enjoyed the outings that the wonderful activities team have put on.
Overall I am in the best place.
Thank you for your kind words and review. It is lovely to hear that you enjoy the outings, and assure you of our commitment to ensuring your continued enjoyable experience.
I am happy here, and the staff look after us very well.
Thank you for your review. It makes our job worthwhile knowing our residents feel safe and cared for.
Very happy here.
Thank you for your kind words, we are delighted that you are happy with life at Pembroke House.
Facilities adequate.
Location is excellent.
Thank you for choosing Pembroke House. It is lovely to see a resident settled and happy.
Very satisfied.
I have found the home and the staff wonderful.
Thank you for your review, it's much appreciated.
My close friend (of over 50 years) was found unable to return to her own home after our extensive period in hospital following a fan. After research, we discovered Pembroke House. The same friend is now cheery, positive and quickly settled into a situation she always rejected! Pembroke House is impressive. It finds a way to be "homely" whilst satisfying every need in a stylish way. (The staff could be described with the same words). Well done!
Thank you for your kind review Barbara, much appreciated.
Dad has only been at Pembroke House for a week, however, it's clear to see that all the staff are friendly, professional and sensitive to his needs. From the first phone call, all the questions and arrangements have been centred on Dad, his likes and needs. I am already becoming his daughter again and just visiting rather than being his carers, a burden has been lifted. Thank you.
Thank you for your kind words Jane. We are pleased your dad has settled into life at Pembroke, and lovely to hear your comments.
The staff have become our friends any problems we know we can phone and they will sort it.
I thoroughly recommend this home.
Thank you for your review. I shall pass your kind comments on to our staff.
My wife suggested Pembroke House for respite holding it in high regard, I thought Grandad wouldn't agree as he is so fiercely independent.
He was agreeable with the idea of respite care as he was keen to get the strength back in his legs. He stayed in Pembroke for 2 weeks and thoroughly enjoyed it. He joined in all the activities, gave good reports on the food and delighted with the level of care and love he received from everybody.
For us, it was a great relief to know that he was in safe hands with at least 1 registered nurse being there 24/7. It was also great to come in and visit him in the stunning building with complimentary drinks/cakes for the family. He was definitely living it up in there!
In short, if you’re thinking of re-housing yourself or a loved one into a care home then visit Pembroke House to see for yourself.
Thank you for your kind review. It was lovely having your Grandad stay with us, and, he is always welcome to pop in to say hello to the friends he made here.
The team at Pembroke House have all been amazing since my 88-year-old father came first for respite care and then as a permanent resident. Dad had only been here for 1 week before he decided he wanted to stay. He saw what excellent care could look like. As a registered nurse myself, I have been beyond impressed by both the nursing care and the input from the carers. My father has trust in those caring for him. Every member of staff is cheerful, positive and nothing is too much trouble. My Dad is always treated with the utmost dignity.
Thank you Sandra for your kind review. We are delighted your Father has settled into Pembroke so well, and that he has chosen to stay with us!
I have been a resident here only a short time and have been made so very welcome by all the staff also the residents. The kindness of the staff are truly amazing, nothing is too much trouble. Quite outstanding are the meals absolutely delicious and served looking as wonderful as they taste. I am looking forward to partaking in some of the very varied activities and outings that are on the programme.
Thank you for your lovely review. We are delighted to welcome you to our community.
I have found the staff to be both kind and helpful to myself and my husband, nothing is too much trouble for them. My husband has settled into his new home very well and it is a pleasure for me to visit him.
Thank you, Diane, for your kind words and review. It is lovely to see how well your Husband has settled here at Pembroke House.
I could not have asked for anything more from the staff across all departments of Pembroke from housekeeping to carers. They have been fantastic throughout Mum's stay and especially of great support during a time when its been a 'bumpy' journey. Well done and thank you all it is so appreciated.
My mother's great fear was the prospect of ending her days in a hospital, so when she was diagnosed with terminal lung cancer at the age of 96, we looked for a good nursing home for her. When we found Pembroke House in Camberley, we could hardly believe our luck. Here was a new Nursing Home with a 5-star hotel look and feel to it, with no waiting list! Mother moved in very quickly and remained there until her death 8 weeks later. During those weeks, she could not have been better looked after; the Care staff and Nurses were all really lovely and attentive and ensured that her final weeks were as pleasant, comfortable and pain-free as possible. She really loved her time there and was compassionately cared-for until the very end. Management and staff were very friendly and approachable, with some staff even taking time off to attend her Memorial Service. No-one in the family could fault the care and attention given to mother, who passed away painlessly, quietly and with dignity.
I'm so sorry to be going home. I have been very happy here and made many friends.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Camberley Heights Care Home - Avery Collection.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Meet the Team (0)
There are no Team Members posted yet.
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