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Chapter House

Keldgate, Beverley, East Riding of Yorkshire HU17 8HU
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Absolutely amazing place. Staff are fantastic; very caring and helpful.Annie W(Niece of Resident/Service User)
Chapter House, Beverley
Chapter House, Beverley
Chapter House, Beverley

Located in the centre of Beverley, Chapter House care home offers residential and dementia care on a permanent and respite basis. The team pride themselves on their person-centred approach to care, creating tailored care plans in a prestigious setting.

Chapter House features a beautiful, private landscaped garden and a range of modern amenities including a café, cinema room and a hair salon. There are spacious en-suite bedrooms rooms, tastefully designed communal...  

Care Provided by Chapter House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,560From £1,755
Residential Dementia CareFrom £1,655From £1,859

Contact Chapter House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vacant(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (79)

Visiting

  • Chapter House is always open for visitors. They welcome you to join them for a visit.

Parking

  • Car park on site.

Chapter House Reviews (56)

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9.6

Chapter House has a Review Score of 9.6 (9.600) out of 10, based on 19 reviews in the last 2 years. Over all time Chapter House has 56 reviews.

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Showing 56 reviews matching selected criteria
Review from Shirley R (Daughter of Resident) published on 25 July 2026 Submitted via Website
Overall Experience
Although this is a sad journey for my mum who has dementia (undiagnosed), it is always nice to see smiles from carers and other staff who work in the home. My mum connects with cheerful people and although can't really hold much of a coherent conversation, just threads that make sense occasionally, it is welcoming when I visit that we are met with many kind greetings when I take mum to the bistro or garden and wherever we happen to be, most staff try to connect with her positively. Thanks to you all for doing this as although it is a small thing, it can be uplifting and it is appreciated as I know staff work long shifts and may not always feel like being jolly.
Thanks also to those who pretend to get the gist or mood of what mum is trying to say although it is often quite a riddle. It gives her some dignity.
I appreciate being kept up to date also about any issues re: mum also

Relatives can be quite wrapped up in our situations but I do wish all of you who work at the home well.

Reply from Matthew Justice, Reviews Team at Chapter House
Thank you very much for your kind review of Chapter House.
We are glad that the kindness and welcoming nature from our staff is helping with your mum's journey.
I will pass on your lovely words to the Chapter House team who will really appreciate this.

Thank you again

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Review from Samantha H (Daughter of Resident) published on 25 July 2026 Submitted via Website
Overall Experience
We cannot recommend Chapter House highly enough. My mum initially came to Chapter House for respite care following a hip replacement, but unfortunately her recovery meant she needed to remain in long-term residential care. While this was a difficult decision for our family, the kindness, compassion, and professionalism shown by every member of staff has made all the difference.
From day one, Mum has been treated with dignity, respect, and genuine warmth. The staff go above and beyond to ensure she is comfortable, happy, and well cared for, and they have supported our family every step of the way. It is clear that they truly care about the residents and work hard to create a safe, welcoming, and homely environment.

Knowing Mum is receiving great care gives us real peace of mind. We are incredibly grateful to everyone at Chapter House for everything they do and would wholeheartedly recommend this care home to anyone looking for outstanding care for a loved one

Reply from Matthew Justice, Reviews Team at Chapter House
Thank you so very much for such a kind review of Chapter House.
We are so glad that your mum enjoys the home and that you have the peace of mind from the care shown from our great care team.
I will pass on your review to the Chapter House Care staff who will really appreciate this.

Thank you again

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Review from Lisa S (Great-Niece of Resident) published on 22 July 2026 Submitted via Website
Overall Experience

My Uncle initially required respite care following discharge from hospital. He settled so well that, when the physios suggested he would struggle on his own, he made the decision not to go home. He has found the care, facilities, staff, food etc. to be great.

Reply from Matthew Justice, Reviews Team at Chapter House
Thank you very much for your lovely review of Chapter House.
We are so glad that your uncle enjoys all aspects at Chapter House and he has settled very well.
I will pass on your review to the Chapter House team who will really appreciate this.

Thank you again

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Review from C B (Wife of Resident) published on 8 July 2026 Submitted via Postal Card
Overall Experience
My husband has been in Chapter House for 18 months. We had to move him from his previous home as it was closing. At very short notice Chapter House helped us with the move. My husband took a while to settle, but with care and kindness from the carers he has adjusted and is settled now.

His needs are understood and catered for and staff know what he likes and dislikes

Reply from Matthew Justice, Reviews Team at Chapter House
Thank you Chris B for your lovely review in regards to your husbands stay at Chapter House with us. We are pleased that with help from our care team that he has settleded into the home.

Thank you again

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Review from Tim M (Son of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience
it is always a very difficult decision to move a parent into care. But the team at Chapter House have been wonderful.
Mum knows she is well looked after and feels safe, which she no longer did in her own home.

The care staff are brilliant and seem to have really warmed to Mum and they have fun which is really nice to see.

Reply from Matthew Justice, Reviews Team at Chapter House
Thank you Tim for your kind words about the staff at Chapter House. We are very glad your mum has settled here and feels safe under our care as well as having fun!

Thank you again

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Review from Lisa W (Daughter of Resident) published on 8 December 2025 Submitted via Website
Overall Experience

Following a fall my dad was unable to return home needing 24 hour care. Chapter house and the management team have provided my dad and our family with a safe, welcoming and supportive home for respite care whilst we navigate a whole new way of life. All of the staff at Chapter House have been incredible with dad, the small things like them all knowing his name from day 1 making such an impact. Both Matt and Pat have supported the family throughout dad's stay. Your understanding and compassion along with practical advice are invaluable. Thank you so much.

Reply from Matthew Justice, Reviews Team at Chapter House
Hi Lisa,
Thank you very much for your review and the kind words about the staff at Chapter House.
We are so happy that your father and yourselves felt supported during his stay and that we could help.
I will make sure that this is passed on to Pat and the Team.

Thank you again

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Review from R S (Son of Resident) published on 20 November 2025 Submitted via Website
Overall Experience

Mum initially went into Chapter House for respite care and continued into residential care. Having looked at other homes Chapter House stood out as feeling the most homely and having the most modern facilities and decor. The staff help create a friendly and positive atmosphere, making it a pleasure to visit. The carers are motivated and dedicated. Mum quickly felt at home and loves being close to the Minister, hearing the bells and enjoys looking at the Beverley photos around the home. She enjoys the food and eats well. The bistro and garden are very nice areas to meet visitors. Being so close to town is also a big plus. Mum is very happy here which gives me and the rest of the family peace of mind. Many thanks to Matt and the rest of the staff!

Reply from Matthew Justice, Reviews Team at Chapter House
Hi,
Thank you very much for such a kind review.
We are so happy that your Mum feels at home and that you enjoy visiting us at Chapter House.
I will make sure that your positive reflection of the staff is passed on to them.

Thank you again.

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Review from J M (Son of Resident) published on 11 November 2025 Submitted via Website
Overall Experience

Mum has really settled in to this lovely care home. The care team are so friendly and the environment is exactly what you'd hope for when looking for a 5 star home for an elderly parent with early dementia. She's safe and well cared for. Thank you

Reply from Matthew Justice, Reviews Team at Chapter House
Hi,
We are so happy to hear that your mum is enjoying the home and has settled in. We hold ourselves to a very high standard at Chapter House Care UK and so are very pleased that you feel that she is safe and well cared for with us.

Thank you again for the kind words.

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Review from M H (Respite Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

I had time to look around to choose my room. I was able to change rooms, the room was more convenient for me on the ground floor. Everyone was helpful and friendly. I would recommend Chapter House without hesitation. The garden and library were both lovely. It was ideal for me after two weeks of respite care after my stay in hospital.

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Review from K H (Respite Resident) published on 27 May 2025 Submitted via Postal Card
Overall Experience

I was warmly welcomed and looked after by your staff. The experience of living in a care home was interesting and helped me to put in perspective what my needs are at the moment. I feel I want to remain as independent as my health allows at present and when health changes I will know when I will have to have more care. Thank you for having me to stay and make hard decisions through this experience.

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Review from Anna G (Daughter of Resident) published on 7 May 2025 Submitted via Website
Overall Experience

My mum moved to Chapter House around 6 months ago, after struggling to manage living alone. It has been a big adjustment for her, yet thanks to the staff she has settled well. We instantly liked Chapter House - especially the bistro, the garden, the cleanliness and style, and the location. Rob (the manager) is consistently warm and kind. There is a good balance of both structure and routine, with encouragement of independence and friendships.

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Review from A C (Daughter of Resident) published on 5 May 2025 Submitted via Website
Overall Experience
Cleanliness, care, facilities excellent. Further improvement with Food preparation and presentation necessary. And size of portion! Older people often prefer smaller portions yet not listened to, despite in care plan.

Activity programme needs further work. 'Doing the Laundry' is not a very imaginative activity. Pity that activities and food are not as good as they once were. Cannot fault care, cleanliness and the wonderful carers/ senior carers themselves.

Reply from Samantha Debenham, Reviews Team at Chapter House
Thank you for taking the time to share your thoughts with us. We’re pleased to hear that you are satisfied with the overall cleanliness, care, and facilities, and we greatly appreciate your kind words about our wonderful carers and senior carers.

We also understand your concerns regarding food...  

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Review from Sharon T (Daughter-in-law of Resident) published on 13 March 2025 Submitted via Postal Card
Overall Experience

I was pleased to see my M.I.L so happy, even after only 1 week of being here. Also, I am happy that she is still able to appreciate such a beautiful setting and caring staff. To see her enjoying eating her meals, is a triumph in itself; after living along and not eating much. I have worked in care homes for 32 years myself, and this for me is above exceptional.

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Review from S J (Relative of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

Having just attended a Christmas event, I would like to praise all of the staff on the ground floor from all of the different departments. Everyone was pulling together to make the event as enjoyable as possible for both residents and visitors. Well done all.

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Review from Peter S (Son of Resident) published on 8 January 2025 Submitted via Postal Card
Overall Experience

From the first day in February 2024 when my mum (91 year old) moved into Chapter House it become her home. From the receptionists, manager, care givers, activity coordinators to her fellow residents, mum feels welcome and cared for. My family and mum's friends have visited the bistro frequently. It's an extension of her home. The many conveniences relieve family members from numerous responsibilities. The cost is very reasonable. Thanks to the Chapter House Care Home.

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Review from M W (Son of Resident) published on 18 November 2024 Submitted via Postal Card
Overall Experience

Warm, caring, welcome. Modern facilities with friendly supportive staff. Varied menu and activities.

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Review from Ginny P (Respite Resident) published on 5 November 2024 Submitted via Postal Card
Overall Experience

10 Day respite break allowing my husband to have some much needed time away. Fabulous care provided with great staff looking after me. The food is excellent and all areas of Chapter House Care Home are clean and fresh. When the sun comes out I love being able to get into the gardens and relax. Thank you.

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Review from Sharron T (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card
Overall Experience

Always a warm welcome, and the staff all call you by your name. The facilities are all beautiful, the rooms are clean, fresh and tidy, the bathrooms are immaculate. The food smells appetising and looks delicious. My mum is always clean and smells of fresh laundry. The carers are polite, friendly and so very patient with all residents. It's a cheerful atmosphere, we are extremely happy our mum is being cared for here.

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Review from J K (Wife of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience
From the initial interview on visiting Chapter House, when searching for a home for my husband, I knew that both my husband and I had found the caring environment we had been searching for.

All the staff have been knowledgeable of his care needs and have encouraged him to progress and improve his mobility which was very poor on arrival. He is happy in his surroundings and the supportive staff have helped with this. All his daily needs have been catered for and the food supplied has been good, helping him to build strength and mobility. The atmosphere encouraged by management is one of treating each person as an individual identifying their needs and providing the best possible care.

Reply from Rob Hall, Home Manager at Chapter House

Thank you for your kind words and for sharing your positive experiences. We're delighted to hear that you and your husband have found a supportive and caring home in Chapter House. Your feedback is invaluable to us as we strive to provide the best possible care for our residents. Best wishes.

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Review from K M (Daughter of Resident) published on 19 June 2024 Submitted via Postal Card
Overall Experience
A warm welcome when we arrived at Chapter House, Beverley, and very impressed with the friendly clean environment. My Dad required respite care it was our first experience with this and were very relieved to find such a caring facility available to him.

Thank you to all the special staff and management at Chapter House.

Reply from Robert Hall, Home Manager at Chapter House

Thank you for your kind review. We're delighted that you were so impressed. Please do pop back and visit us for coffee and cake anytime. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chapter House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Chapter House

What types of Care is Chapter House registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chapter House have?

There are 79 Single Rooms.

What are the Facilities & Services at Chapter House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Chapter House to the centre of Beverley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chapter House to verify any information. View our terms and conditions. Chapter House has an Enhanced Service -more info.