
Absolutely amazing place. Staff are fantastic; very caring and helpful.Annie W(Niece of Resident/Service User)



Absolutely amazing place. Staff are fantastic; very caring and helpful.Annie W(Niece of Resident/Service User)



Located in the centre of Beverley, Chapter House care home offers residential and dementia care on a permanent and respite basis. The team pride themselves on their person-centred approach to care, creating tailored care plans in a prestigious setting.
Chapter House features a beautiful, private landscaped garden and a range of modern amenities including a café, cinema room and a hair salon. There are spacious en-suite bedrooms rooms, tastefully designed communal...
Care Provided by Chapter House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Chapter House for full pricing details and T&Cs.
Contact Chapter House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 3
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Visiting
- Chapter House is always open for visitors. They welcome you to join them for a visit.
Parking
- Car park on site.
Chapter House Reviews (56)
Chapter House has a Review Score of 9.6 (9.600) out of 10, based on 19 reviews in the last 2 years.
Over all time Chapter House has 56 reviews.
Very good and caring environment. Staff very helpful.
Thank you so much for your lovely review. We are glad to hear that you are pleased with our care services at Chapter House. Best wishes.
I have made several afternoon visits to my friend over the last month. I have been impressed by all the staff with whom I have come into contact with by their friendliness, courtesy and helpfulness. The facilities are excellent and the extensive gardens are delightful.
Best wishes.
Mum came for some respite care, she was treated with respect. Her room was lovely, light, airy and very clean. The food and drink was of a very high standard. The facilities and activities are very good. Mum enjoyed joining in. Overall her care was excellent.
Best wishes.
We visit on a regular basis and always find a friendly atmosphere prevailing. All the staff are very approachable and welcoming to visitors and show much kindness to the residents. It is very obvious that a great deal of thought has gone into the design and infrastructure, with its different sitting areas which generates a very sociable atmosphere.
Best wishes.
I made arrangements for my husband to go into Chapter House post-op for a week of respite. Being a typical male, he was not looking forward to his stay, but the care, friendliness and comfort of Chapter House made him feel relaxed and recover from surgery. He has made frequent reference to the food, which he has really enjoyed. Should I need to use respite care again, I would use Chapter House, an asset to Beverley.
Thank you so much for your lovely review, it was our pleasure to care for your husband as he recovered from his operation and we would always be happy welcome him with open arms. Best wishes, Chapter House.
An excellent establishment with caring and professional staff, where the dignity and well-being of residents is of paramount importance. It offers a comprehensive range of facilities, excellent food, tasteful decor and furnishings and extensive gardens. The atmosphere in Chapter House is one of welcome, peace and cheerfulness. So pleased that regular church services are provided.
Thank you so much for your lovely review, we are delighted that you have been impressed with our services, our teams and the care that we deliver. Best wishes, Chapter House.
A final important comment is that Mum is very happy where she is and at the end of the day, that’s all that matters.
Best wishes,
Springfield Healthcare.
My husband has been in Chapter House since January 2023, originally intended as respite care, but now a permanent matter. The manager and clinical workers have been extremely supportive in assisting me to reach an agreement with the social services to enable him to say as he has very limited financial resources.
Best wishes,
Springfield Healthcare
Chapter House Care Home is awesome. It has the most lovely, homely decor, is well-designed and has beautiful outdoor spaces. All of the staff I met are fantastic. They are so friendly but also so capable of providing excellent care. Having visited other care homes (though not in this area) I feel that Chapter House is superb in comparison.
Best wishes,
Springfield Healthcare.
My mother moved into Chapter House Care Home in early May after a couple of strokes and with vascular dementia. It was a huge decision for us, as a family, to make as previously she was incredibly independent. However, it is clear that we had made absolutely the right decision for her. She settled in really quickly and loved the surroundings. She has a lovely room on the ground floor with doors that open out onto the courtyard. The surroundings and common areas are lovely with excellent outdoor space. I really feel that the care is tailored to each individual and the staff always treat the residents with respect and maintain their dignity. The food is of a high standard and I love the fact that the bistro always has coffee and cake on offer to all visitors so it feels like going out for coffee with the residents, even if they aren't physically able. The staff provide excellent care, engaging activities and nothing seems too much trouble. I couldn't recommend it highly enough.
Best wishes,
Springfield Healthcare.
Very welcoming and easy to settle my dad in. Just settling today so I can't answer all the ratings.
Best wishes,
Springfield Healthcare.
My mum came into Chapter House Care Home this week on a month's trial. The staff are all lovely. Really caring. Very nice room with a door to the courtyard. Mum has settled in well and I know she's safe and happy here - means a lot.
Best wishes,
Springfield Healthcare.
There have been a few teething problems, which we were quite surprised about considering this is not the first care home this group had opened but on the whole these have been resolved.
Having said that, my dad is happy and a lot more relaxed since he moved in.
Best wishes,
Springfield Healthcare.
I helped a friend research various care homes and then, decision made, assisted her with her move to the Chapter House Care Home. There was no contest really! Throughout the process, I have been very impressed with the care, assistance, time given, friendliness and professionalism of the staff and, in particular, the manager. Nothing was too much trouble! The home's surroundings, position and welcoming interior are second to none and I would have no hesitation in recommending it or, indeed, booking myself in when the time comes!
Best wishes,
Springfield Healthcare.
Outstanding care home in an outstanding location. Warm and caring environment where I feel happy to visit and for my mum to stay. Beautifully decorated throughout. Excellent choice of food each meal. I cannot praise the staff enough for their care of my mother.
Best wishes,
Springfield Healthcare.
Chapter House Care Home, for me, was a Godsend. The home is more like a hotel with lovely grounds. The meals are excellent and there's always a choice. The bistro is a quiet area which serves tea, coffee and cake. My husband, at the age of 66, has Alzheimer's/dementia and diabetes. I was looking for a care home that specialised in his condition and waited for the right home to come along and it did. I could not ask for anything more when my husband went in as a resident. He's settled in really well and the staff are lovely with him, from the managers, receptionists, chefs, cleaners, maintenance man and, of course, the carers. All of them, I find, are friendly and nothing is too much trouble. If you are looking for a care home for a loved one, I would not hesitate to say that I would recommend Chapter House.
Thank you also for your personal recommendation, our team will be delighted to hear your kind words.
Many thanks,
Springfield Healthcare.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Chapter House.
Meet the Team (0)
There are no Team Members posted yet.
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