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Chapter House

Keldgate, Beverley, East Riding of Yorkshire HU17 8HU
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Absolutely amazing place. Staff are fantastic; very caring and helpful.Annie W(Niece of Resident/Service User)
Chapter House, Beverley
Chapter House, Beverley
Chapter House, Beverley

Located in the centre of Beverley, Chapter House care home offers residential and dementia care on a permanent and respite basis. The team pride themselves on their person-centred approach to care, creating tailored care plans in a prestigious setting.

Chapter House features a beautiful, private landscaped garden and a range of modern amenities including a café, cinema room and a hair salon. There are spacious en-suite bedrooms rooms, tastefully designed communal...  

Care Provided by Chapter House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,560From £1,755
Residential Dementia CareFrom £1,655From £1,859

Contact Chapter House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vacant(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (79)

Visiting

  • Chapter House is always open for visitors. They welcome you to join them for a visit.

Parking

  • Car park on site.

Chapter House Reviews (56)

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9.6

Chapter House has a Review Score of 9.6 (9.600) out of 10, based on 19 reviews in the last 2 years. Over all time Chapter House has 56 reviews.

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Review from A M (Sister of Resident) published on 19 September 2023 Submitted via Postal Card
Overall Experience

Very good and caring environment. Staff very helpful.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your lovely review. We are glad to hear that you are pleased with our care services at Chapter House. Best wishes.

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Review from M S (Friend of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

I have made several afternoon visits to my friend over the last month. I have been impressed by all the staff with whom I have come into contact with by their friendliness, courtesy and helpfulness. The facilities are excellent and the extensive gardens are delightful.

Reply from Robert Hall, Home Manager at Chapter House
Thank you for your lovely review, we are glad to hear that you have enjoyed your visits to Chapter House.

Best wishes.

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Review from Andrew L (Son of Resident) published on 18 September 2023 Submitted via Postal Card
Overall Experience

Mum came for some respite care, she was treated with respect. Her room was lovely, light, airy and very clean. The food and drink was of a very high standard. The facilities and activities are very good. Mum enjoyed joining in. Overall her care was excellent.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your lovely review. It has been our pleasure to care for your mum.

Best wishes.

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Review from J A (Sister of Resident) published on 15 September 2023 Submitted via Postal Card
Overall Experience

We visit on a regular basis and always find a friendly atmosphere prevailing. All the staff are very approachable and welcoming to visitors and show much kindness to the residents. It is very obvious that a great deal of thought has gone into the design and infrastructure, with its different sitting areas which generates a very sociable atmosphere.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your lovely review, we are delighted that you enjoy your visits to Chapter House to visit your sister.

Best wishes.

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Review from C M (Wife of Resident) published on 6 September 2023 Submitted via Postal Card
Overall Experience

I made arrangements for my husband to go into Chapter House post-op for a week of respite. Being a typical male, he was not looking forward to his stay, but the care, friendliness and comfort of Chapter House made him feel relaxed and recover from surgery. He has made frequent reference to the food, which he has really enjoyed. Should I need to use respite care again, I would use Chapter House, an asset to Beverley.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your lovely review, it was our pleasure to care for your husband as he recovered from his operation and we would always be happy welcome him with open arms. Best wishes, Chapter House.

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Review from Elizabeth L (Friend of Resident) published on 6 September 2023 Submitted via Postal Card
Overall Experience

An excellent establishment with caring and professional staff, where the dignity and well-being of residents is of paramount importance. It offers a comprehensive range of facilities, excellent food, tasteful decor and furnishings and extensive gardens. The atmosphere in Chapter House is one of welcome, peace and cheerfulness. So pleased that regular church services are provided.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your lovely review, we are delighted that you have been impressed with our services, our teams and the care that we deliver. Best wishes, Chapter House.

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Review from Jane C (Daughter of Resident) published on 12 July 2023 Submitted via Website
Overall Experience
From the moment you enter Chapter House Care Home, you realise this is somewhere special. It has the air of a luxury hotel rather than a care home. From reception through communal areas to the bedrooms, everywhere is of an extremely high standard. In our experience, all the staff, without exception, complement their surroundings. They are kind, caring and welcoming. Nothing is too much trouble and everything is done with a smile. We were lucky enough to be visiting Mum on the day of the Mad Hatter’s Tea Party. All the residents and guests were treated like VIPs at an event that was a credit to all the staff. A special mention about the wonderful spread of food and congratulations go to those responsible. My mum thought it was wonderful and so did we. She feels very ‘safe’ at Chapter House.

A final important comment is that Mum is very happy where she is and at the end of the day, that’s all that matters.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your wonderful review. We're delighted to hear that your mum is happy at Chapter House and enjoying all the facilities and activities that our home has to offer.
Best wishes,

Springfield Healthcare.

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Review from H A (Wife of Resident) published on 7 July 2023 Submitted via Postal Card
Overall Experience

My husband has been in Chapter House since January 2023, originally intended as respite care, but now a permanent matter. The manager and clinical workers have been extremely supportive in assisting me to reach an agreement with the social services to enable him to say as he has very limited financial resources.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your lovely review, our team will be delighted to hear that you have felt supported during the process.
Best wishes,

Springfield Healthcare

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Review from Janet S (Sister of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

Chapter House Care Home is awesome. It has the most lovely, homely decor, is well-designed and has beautiful outdoor spaces. All of the staff I met are fantastic. They are so friendly but also so capable of providing excellent care. Having visited other care homes (though not in this area) I feel that Chapter House is superb in comparison.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your wonderful review, our teams will be delighted to hear your lovely words.
Best wishes,

Springfield Healthcare.

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Review from S G (Daughter of Resident) published on 30 May 2023 Submitted via Website
Overall Experience

My mother moved into Chapter House Care Home in early May after a couple of strokes and with vascular dementia. It was a huge decision for us, as a family, to make as previously she was incredibly independent. However, it is clear that we had made absolutely the right decision for her. She settled in really quickly and loved the surroundings. She has a lovely room on the ground floor with doors that open out onto the courtyard. The surroundings and common areas are lovely with excellent outdoor space. I really feel that the care is tailored to each individual and the staff always treat the residents with respect and maintain their dignity. The food is of a high standard and I love the fact that the bistro always has coffee and cake on offer to all visitors so it feels like going out for coffee with the residents, even if they aren't physically able. The staff provide excellent care, engaging activities and nothing seems too much trouble. I couldn't recommend it highly enough.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your wonderful review and recommendation. We're so pleased to hear that you and your mother are happy with your choice to come live with us at Chapter House and that you are impressed with the facilities and services that we offer.
Best wishes,

Springfield Healthcare.

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Review from Sally B (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card
Overall Experience

Very welcoming and easy to settle my dad in. Just settling today so I can't answer all the ratings.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your lovely review, we are delighted to welcome you and your dad to Chapter House.
Best wishes,

Springfield Healthcare.

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Review from Kate R (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card
Overall Experience

My mum came into Chapter House Care Home this week on a month's trial. The staff are all lovely. Really caring. Very nice room with a door to the courtyard. Mum has settled in well and I know she's safe and happy here - means a lot.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your wonderful review. We're delighted that our teams have made you feel welcome and have helped your mum settle in at Chapter House.
Best wishes,

Springfield Healthcare.

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Review from K W (Daughter of Resident) published on 22 February 2023 Submitted via Website
Overall Experience
My father moved into Chapter House Care Home in December and has settled in very well. All the staff are lovely and are so kind and patient with him. The surroundings are lovely and we have space to visit my dad and have also enjoyed some meals at the home.
There have been a few teething problems, which we were quite surprised about considering this is not the first care home this group had opened but on the whole these have been resolved.

Having said that, my dad is happy and a lot more relaxed since he moved in.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your lovely review. We're glad that your dad has settled into the home and that our teams have been able to support you with the transition.
Best wishes,

Springfield Healthcare.

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Review from L E (Friend of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

I helped a friend research various care homes and then, decision made, assisted her with her move to the Chapter House Care Home. There was no contest really! Throughout the process, I have been very impressed with the care, assistance, time given, friendliness and professionalism of the staff and, in particular, the manager. Nothing was too much trouble! The home's surroundings, position and welcoming interior are second to none and I would have no hesitation in recommending it or, indeed, booking myself in when the time comes!

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your wonderful review and personal recommendation. We are delighted to hear that our team were able to support you both during the process and move-in.
Best wishes,

Springfield Healthcare.

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Review from A H (Daughter of Resident) published on 31 January 2023 Submitted via Postal Card
Overall Experience

Outstanding care home in an outstanding location. Warm and caring environment where I feel happy to visit and for my mum to stay. Beautifully decorated throughout. Excellent choice of food each meal. I cannot praise the staff enough for their care of my mother.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for your wonderful review, our team will be delighted to hear how happy you are with the care and support that you and your mum are receiving.
Best wishes,

Springfield Healthcare.

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Review from S D (Wife of Resident) published on 25 January 2023 Submitted via Postal Card
Overall Experience

Chapter House Care Home, for me, was a Godsend. The home is more like a hotel with lovely grounds. The meals are excellent and there's always a choice. The bistro is a quiet area which serves tea, coffee and cake. My husband, at the age of 66, has Alzheimer's/dementia and diabetes. I was looking for a care home that specialised in his condition and waited for the right home to come along and it did. I could not ask for anything more when my husband went in as a resident. He's settled in really well and the staff are lovely with him, from the managers, receptionists, chefs, cleaners, maintenance man and, of course, the carers. All of them, I find, are friendly and nothing is too much trouble. If you are looking for a care home for a loved one, I would not hesitate to say that I would recommend Chapter House.

Reply from Katie Wisniewski, Digital Marketing Specialist at Chapter House
Thank you so much for leaving such a wonderful review, it is our pleasure to care for your husband.
Thank you also for your personal recommendation, our team will be delighted to hear your kind words.
Many thanks,

Springfield Healthcare.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chapter House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (0)

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