Chapter House

We started our research into a suitable Care home place for my Mother in the Spring of 2024, from the first contact we had with the receptionist at Chapter House we were made welcome and the atmosphere was professional and positive. The manager was extremely helpful and spent a great deal of time showing us around, answering our questions, and making us feel valued. We moved my Mother into Chapter House and are delighted with the environment, her care, and the quality of the staff, which are all of a very high standard.

The home was highly recommended for me by social services for stroke rehab. I came for six weeks of respite in a wheelchair and left walking out the door and went home. The care afterward has been great. Everyone is friendly, the residents as well as the staff. The manager lets me come back for the hairdressers and the activities which is very generous.

The warm welcome and smiling residents with their families in the bistro and dining hall of Chapter House says it all. There are several staff always on hand and a real community spirit exists within a "home environment" at Chapter House. The residents feel safe and cared for and know they come first.

When we visit, it is always a pleasure to come here. Being able to take her to the Bishop and join her occasionally for lunch is a real bonus.

I’d recommend it highly.

A beautiful care home in an excellent location. All staff are attentive, highly trained and approachable. My dad settled very quickly and is in safe hands at Chapter House. I look forward to the better weather when we can make use of the beautiful gardens.

This care home is unusually gorgeous in terms of decor, furnishings etc. but it is not at the expense of good basic care needs. Every time I visit I enjoy the experience myself. There are a lot of activities provided and something for everyone. The manager and the nurse are always available for any concerns. If you’re a relative considering The Chapter House I would say, go for it.

We are very pleased with the efforts of management and staff helping our relative to settle in at Chapter House. They provide help and encouragement on a daily basis, as a result of this our relative is beginning to participate in some of the activities they offer.

Later that staff took time to outline the activity my family member took part in and it's lovely to see the care and time staff (all staff: carers/management/cleaners/reception/caterers) take with residents.

Really impressed with everything relating to this care home. Excellent modern rooms. plenty of facilities. Love the fact that a set of rooms have their own individual lounge and in some cases a small kitchen. Option of a cinema room and activities to be taken by residents. Staff all seem very professional, caring and attentive. I would be happy to recommend 'Chapter House' in Beverley to anyone and would even go there myself if conditions dictated in the future!

Absolutely amazing place. Staff are fantastic; very caring and helpful. My aunty is in her 80's and spent most of her life in a convent as a nun. This is a new world to her and she loves it. We are very pleased she's here and knowing she's well looked after.

|My 88 year old friend has been a 'residential' resident since the 25th of March 2023 and she is happy and content most of the time. She agrees she is safe and secure and that the carers are friendly and helpful and that the food quality and choices are good. The amount and choices of activities is very good. Apart from mealtimes, it is comforting to know that visitors can visit anytime and be made welcome by staff. It's nice to know it's no problem to the care home if a friend or relative wishes to share a meal with the resident, which is taken in the pleasant bistro, which is separate from the main dining room.

Mum's been a resident since the end of December 2022 and loves it here. Recently her care needs have changed and the compassion, sensitivity and professionalism of all the staff has been superb. Dignity and respect have been at the forefront of any decision-making. There's a real community spirit amongst the residents and staff, which has enabled Mum to flourish at what could have been a particularly difficult time.

Our dear loved one has been in Chapter House since December 2022, and the care that she has received is exceptional. The staff are patient, kind and considerate of all her needs and nothing is too much trouble This care and consideration is also received by us as a family, she will soon be moving rooms into another part of the home, but we have been asked, shown everything before a final decision was made. I truly believe that she's so happy living here, as she describes it 'It's like being on my holiday.'.

Dad had a great time. staff brilliant. Food great, he would love to come again.

Beautiful care home. Attention to detail to ensure it feels like a home from home. My grandad is very impressed with all the meals. Plenty of activities if he wishes to join in. The staff are extremely helpful and caring and can't do enough to help!

From our first contact with Chapter House Care Home, we have had nothing but praise for every aspect of the care given. Always available, always welcoming and always only too willing to help with any questions. It is still early days, but the person we have in the home is very happy and enjoying all aspects of life there. We are very grateful to have found such a great place.

After a respite stay, deteriorating health and a number of hospital admissions as a result of longstanding illness, Mum became a resident at the start of 2023. It was a steep learning curve for everyone, but any issues were swiftly addressed and good relationships developed. With a move to the dementia floor being necessary, the information flow and understanding of Mum’s specific needs have increased. All staff are approachable, from reception to domestics, kitchen, admin, maintenance, entertainment, management and caring staff. We don’t live locally, which makes effective communication even more important. I feel Mum has well identified needs, has been well cared for and is in the best place for her.

My experiences with Chapter House have been very positive and great efforts made to make the facility as homely as possible.

We were delighted to see our sister had settled in so quickly, thanks to all the staff for their kindness and instant attention to her needs. Her room in the quiet part was very comfortable and clean and she is able to work quietly with her hobbies and she has a lovely view of the garden. Sister says the meals are wonderful and there is always plenty and nicely served. I noticed the care given to som of the frail members was so gentle and considerate which creates a lovely atmosphere.