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Chapter House

Keldgate, Beverley, East Riding of Yorkshire HU17 8HU
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Absolutely amazing place. Staff are fantastic; very caring and helpful.Annie W(Niece of Resident/Service User)
Chapter House, Beverley
Chapter House, Beverley
Chapter House, Beverley

Located in the centre of Beverley, Chapter House care home offers residential and dementia care on a permanent and respite basis. The team pride themselves on their person-centred approach to care, creating tailored care plans in a prestigious setting.

Chapter House features a beautiful, private landscaped garden and a range of modern amenities including a café, cinema room and a hair salon. There are spacious en-suite bedrooms rooms, tastefully designed communal...  

Care Provided by Chapter House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,560From £1,755
Residential Dementia CareFrom £1,655From £1,859

Contact Chapter House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vacant(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (79)

Visiting

  • Chapter House is always open for visitors. They welcome you to join them for a visit.

Parking

  • Car park on site.

Chapter House Reviews (56)

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9.6

Chapter House has a Review Score of 9.6 (9.600) out of 10, based on 19 reviews in the last 2 years. Over all time Chapter House has 56 reviews.

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Review from C L (Daughter of Resident) published on 4 June 2024 Submitted via Postal Card
Overall Experience

We started our research into a suitable Care home place for my Mother in the Spring of 2024, from the first contact we had with the receptionist at Chapter House we were made welcome and the atmosphere was professional and positive. The manager was extremely helpful and spent a great deal of time showing us around, answering our questions, and making us feel valued. We moved my Mother into Chapter House and are delighted with the environment, her care, and the quality of the staff, which are all of a very high standard.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with Chapter House has been so positive. It truly means a lot to our team that you felt welcome from the very first contact. We continually strive to create a caring, warm, and...  

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Review from C R (Respite Resident) published on 4 June 2024 Submitted via Postal Card
Overall Experience

The home was highly recommended for me by social services for stroke rehab. I came for six weeks of respite in a wheelchair and left walking out the door and went home. The care afterward has been great. Everyone is friendly, the residents as well as the staff. The manager lets me come back for the hairdressers and the activities which is very generous.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your wonderful review, it has been our pleasure to support you on your rehab journey and we're always happy for you to join us at Chapter House for any activities and events. Best wishes.

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Review from B B (Niece of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

The warm welcome and smiling residents with their families in the bistro and dining hall of Chapter House says it all. There are several staff always on hand and a real community spirit exists within a "home environment" at Chapter House. The residents feel safe and cared for and know they come first.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for taking the time to leave such a wonderful review! Chapter House truly is a special place with a strong sense of community and we take great pride in our staff who are dedicated to providing exceptional care and ensuring our residents feel safe, valued, and always come first. Best wishes.

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Review from Judith B (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card
Overall Experience
My mother came into Chapter House in January 24 and has settled in extremely well. She is loving it here. She says the food is good and the staff are kind and caring.

When we visit, it is always a pleasure to come here. Being able to take her to the Bishop and join her occasionally for lunch is a real bonus.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your lovely review. We're delighted that your mother is enjoying life at Chapter House and that you always enjoy your visits. It is our pleasure to care for your mother. Best wishes.

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Review from Jason S (Son of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
My mum entered residential care at Chapter House in December 2023 and our whole experience has been outstanding. It was obviously a momentous and emotional decision but we felt supported and cared for throughout the process.
The facilities are lovely and it’s a lovely setting filled with space, light and vibrancy - a place for people to thrive not just exist.
What makes it special however is the staff who are truly wonderful. They are kind, patient and professional, dealing with challenging situations with care, compassion and empathy. From the reception staff who can’t do enough for you through the activities coordinators to the care staff and seniors, they genuinely go the extra mile to make a positive difference.

I’d recommend it highly.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your wonderful review and recommendation. We're delighted that your mother has settled in and enjoying living with us at Chapter House. Best wishes.

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Review from Alan A (Son of Resident) published on 15 January 2024 Submitted via Website
Overall Experience

A beautiful care home in an excellent location. All staff are attentive, highly trained and approachable. My dad settled very quickly and is in safe hands at Chapter House. I look forward to the better weather when we can make use of the beautiful gardens.

Reply from Rob Hall, Home Manager at Chapter House
Thank you so much for your lovely review! We're so glad that your dad has settled in and enjoying his time at Chapter House.

Best wishes.

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Review from Helen T (Daughter of Resident) published on 27 December 2023 Submitted via Website
Overall Experience
My mother has dementia and was admitted to the Chapter House approximately three months ago. I have waited to give a review because it is more accurate when the resident has settled in. When I visited her today she said she had a lot of friends and she loves the staff. She went on to say she enjoys being cared for so well. This made my year! She does not fling praise and compliments out without very good cause so I am certain that what she says is true. It definitely does take time to settle in but, in my opinion, a few weeks after moving you will see how happy your loved one is.

This care home is unusually gorgeous in terms of decor, furnishings etc. but it is not at the expense of good basic care needs. Every time I visit I enjoy the experience myself. There are a lot of activities provided and something for everyone. The manager and the nurse are always available for any concerns. If you’re a relative considering The Chapter House I would say, go for it.

Reply from Rob Hall, Home Manager at Chapter House
Thank you so much for your wonderful review. It is lovely to hear your kind words about our home and our team. We're delighted that your mother is settled and enjoying her stay with us at Chapter House, it is our honour to care for her.

Best wishes

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Review from S C (Niece of Resident) published on 8 December 2023 Submitted via Postal Card
Overall Experience

We are very pleased with the efforts of management and staff helping our relative to settle in at Chapter House. They provide help and encouragement on a daily basis, as a result of this our relative is beginning to participate in some of the activities they offer.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your lovely review. It means a great deal to our team knowing that your relative is settling in and getting involved in the day-to-day activities at Chapter House.

Best wishes.

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Review from A C (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card
Overall Experience
The experience I had when visiting Chapter House last week was reassuring, upon completing the RESPECT form for my family member. The team concerned took their time and explained the requirements fully.

Later that staff took time to outline the activity my family member took part in and it's lovely to see the care and time staff (all staff: carers/management/cleaners/reception/caterers) take with residents.

Reply from Rob Hall, Home Manager at Chapter House
Thank you for your lovely review, our team will be delighted to hear your wonderful comments.

Best wishes, Home Manager.

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Review from Bridget M (Relative of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

Really impressed with everything relating to this care home. Excellent modern rooms. plenty of facilities. Love the fact that a set of rooms have their own individual lounge and in some cases a small kitchen. Option of a cinema room and activities to be taken by residents. Staff all seem very professional, caring and attentive. I would be happy to recommend 'Chapter House' in Beverley to anyone and would even go there myself if conditions dictated in the future!

Reply from Rob Hall, Home Manager at Chapter House

Thank you so much for your wonderful review and recommendation. Our team will be delighted to hear your lovely words. Best wishes.

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Review from Annie W (Niece of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

Absolutely amazing place. Staff are fantastic; very caring and helpful. My aunty is in her 80's and spent most of her life in a convent as a nun. This is a new world to her and she loves it. We are very pleased she's here and knowing she's well looked after.

Reply from Rob Hall, Home Manager at Chapter House

Thank you so much for your wonderful review. We're delighted to hear that you're pleased with the care and support at Chapter House and that your aunty is enjoying living with us. Best wishes.

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Review from John F (Friend of Resident) published on 14 November 2023 Submitted via Postal Card
Overall Experience

|My 88 year old friend has been a 'residential' resident since the 25th of March 2023 and she is happy and content most of the time. She agrees she is safe and secure and that the carers are friendly and helpful and that the food quality and choices are good. The amount and choices of activities is very good. Apart from mealtimes, it is comforting to know that visitors can visit anytime and be made welcome by staff. It's nice to know it's no problem to the care home if a friend or relative wishes to share a meal with the resident, which is taken in the pleasant bistro, which is separate from the main dining room.

Reply from Robert Hall, Home Manager at Chapter House

Thank you for your lovely review, we're delighted to hear that your friend feels happy and safe living at Chapter House, and that our teams are always happy to accommodate and make you feel welcome. Best wishes.

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Review from P M (Son of Resident) published on 6 November 2023 Submitted via Website
Overall Experience

Mum's been a resident since the end of December 2022 and loves it here. Recently her care needs have changed and the compassion, sensitivity and professionalism of all the staff has been superb. Dignity and respect have been at the forefront of any decision-making. There's a real community spirit amongst the residents and staff, which has enabled Mum to flourish at what could have been a particularly difficult time.

Reply from Rob Hall, Home Manager at Chapter House
Thank you so much for your lovely review, it is our pleasure to care for your mother and we're delighted to hear that you're happy with the care and support at Chapter House.

Best wishes.

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Review from Jayne M (Daughter-in-law of Resident) published on 26 October 2023 Submitted via Postal Card
Overall Experience

Our dear loved one has been in Chapter House since December 2022, and the care that she has received is exceptional. The staff are patient, kind and considerate of all her needs and nothing is too much trouble This care and consideration is also received by us as a family, she will soon be moving rooms into another part of the home, but we have been asked, shown everything before a final decision was made. I truly believe that she's so happy living here, as she describes it 'It's like being on my holiday.'.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your lovely review; it's wonderful to hear that you're happy with everything at Chapter House. It is our pleasure to care for your mother-in-law, and we're so glad to know she's enjoying living with us.

Best wishes.

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Review from C C (Daughter of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

Dad had a great time. staff brilliant. Food great, he would love to come again.

Reply from Robert Hall, Home Manager at Chapter House

We're delighted to hear that your dad enjoyed his stay with us and we would love to welcome him back to Chapter House for another stay. Please do come back to visit. Best wishes.

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Review from Linsey S (Granddaughter of Resident) published on 16 October 2023 Submitted via Postal Card
Overall Experience

Beautiful care home. Attention to detail to ensure it feels like a home from home. My grandad is very impressed with all the meals. Plenty of activities if he wishes to join in. The staff are extremely helpful and caring and can't do enough to help!

Reply from Robert Hall, Home Manager at Chapter House

Thank you for your wonderful review, we're so glad to hear that your grandad is enjoying the meals, activities and living with us at Chapter House. Best wishes.

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Review from P M (Relative of Resident) published on 29 September 2023 Submitted via Postal Card
Overall Experience

From our first contact with Chapter House Care Home, we have had nothing but praise for every aspect of the care given. Always available, always welcoming and always only too willing to help with any questions. It is still early days, but the person we have in the home is very happy and enjoying all aspects of life there. We are very grateful to have found such a great place.

Reply from Robert Hall, Home Manager at Chapter House

Thank you so much for your lovely review, we're delighted to hear that your relative is enjoying their stay with us at Chapter House. Best wishes, Home Manager.

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Review from M S (Relative of Resident) published on 28 September 2023 Submitted via Website
Overall Experience

After a respite stay, deteriorating health and a number of hospital admissions as a result of longstanding illness, Mum became a resident at the start of 2023. It was a steep learning curve for everyone, but any issues were swiftly addressed and good relationships developed. With a move to the dementia floor being necessary, the information flow and understanding of Mum’s specific needs have increased. All staff are approachable, from reception to domestics, kitchen, admin, maintenance, entertainment, management and caring staff. We don’t live locally, which makes effective communication even more important. I feel Mum has well identified needs, has been well cared for and is in the best place for her.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your wonderful review. We're delighted to hear that you and your mum are both happy with the care and support at Chapter House. It is our pleasure to care for your mum.

Best wishes, Home Manager.

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Review from J G (Son of Resident) published on 25 September 2023 Submitted via Postal Card
Overall Experience
Visited on my mother's birthday. The staff were all relaxed, and smiley and had made a great fuss of Mum, decorating her room etc.

My experiences with Chapter House have been very positive and great efforts made to make the facility as homely as possible.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your lovely review, we're delighted that our team went above and beyond to make your mother's birthday so special. It is wonderful to hear that your mother feels at home at Chapter House.

Best wishes.

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Review from Rita C (Relative of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

We were delighted to see our sister had settled in so quickly, thanks to all the staff for their kindness and instant attention to her needs. Her room in the quiet part was very comfortable and clean and she is able to work quietly with her hobbies and she has a lovely view of the garden. Sister says the meals are wonderful and there is always plenty and nicely served. I noticed the care given to som of the frail members was so gentle and considerate which creates a lovely atmosphere.

Reply from Robert Hall, Home Manager at Chapter House
Thank you so much for your lovely review. We're delighted to know that your sister has settled in well at Chapter House and enjoying the activities and facilities.

Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 March 2026
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chapter House.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

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