Chawley Grove Care Home

As I'm only required to do a single rating, it doesn't represent how I feel. My father went for two weeks respite care. I wasn't greeted and welcomed when I arrived and it would have been beneficial to see his care plan. What was written (some aspects) were no longer relevant - he is 96. I hit a brick wall when trying to explain this - they did not try to act on my concerns immediately. It was very stressful as initially I was turning up 3x day as there was no trust. The usual nurse had been on holiday, so the first 10 days were hell. When she returned I had total trust in her, friendly, warm & caring. My father's last three days were lovely (better)

My dad was at Chawley Grove for 3.5 years before he sadly passed away on 5th August. The staff are so caring and the support they gave to him was second to none. I looked round 8 care homes before selecting Chawley and never once regretted my decision. Of course things crop up and you may have a niggle over something but both staff and management have always been brilliant at sorting anything that needed addressing. The care and kindness that the staff showed me in his final days was just amazing and I cannot express how grateful I am. The wellbeing team are outstanding and the activities and outings they organise are nothing short of amazing. Thank you all at Chawley Grove you made Dads last years happy and enjoyable and looked after me in the process.

Chawley Grove Care Home is such a nice care home. I'm always impressed with how clean yet homely it feels. I love that animals are allowed into the home as I truly believe keeping things as normal as possible to real life is important to me residents I can feel and see that the home makers really care and do their best to give the residents the dignity and respect they need and should have. Coming to see my friend here I know she is looked after.

as she settles in. I feel happy and confident that we have chosen the best home for my mum.

I can honestly say that I haven't seen my mum looking so happy & healthy for a long time

My parents required respite care at very short notice. The staff were very efficient and helpful in a difficult situation. While my parents were there, the staff were caring, professional and looked after them brilliantly.

Very happy with care provided by Chawley Grove. Staff are caring and good at problem solving in all kinds of situations. They show immense kindness to all the residents and go over and above their job description. The food is excellent, and dining there is always a pleasure.

After two or three false starts with other care homes in the Oxford area we came across Chawley Grove which ticked all the boxes that needed to be ticked, plus one or two others. Mum finally moved in on the 13th November last year and, whilst clearly apprehensive, has settled in very well and is clearly well looked after.

I can highly recommend this Home as and feel that my Mother is well cared for here , speaking as a former Nurse myself.

When I was looking for a care home for my mother, I had a list of criteria and visited around 25 places, based on criteria corresponding to my mother's needs. Most important were cleanliness, friendliness, safety and respect. My mother spent the last three years of her life in Chawley Grove, where most importantly she was cared for to the point where I felt the young carers became fond of her.How many care homes even have a cleaning person willing to interrupt her duties to find a resident's specs or newspaper ,or share a joke with them? Loneliness is probably one of the worst experiences in a care home, but here the activities on offer meant everyone was encouraged to join in but none were forced- their choices were respected. Suggestions from relatives were taken into consideration. Eating together is encouraged. The provision of a high standard of hairdressing helps residents to maintain their self respect. Some of the young carers offered the ladies manicures too.

When my mother came to Chawley Grove she was unwell, worried and confused. After a month she has totally relaxed, her health has improved, she's eating well and generally enjoying life again. The care and kindness at Chawley Grove is fantastic and the staff are friendly, helpful and supportive. Mum is looking forward to getting involved in more activities which look varied and interesting. It's lovely to know she's being looked after so well.

Family members are invited to join in and there is great entertainment on offer. We had lots of questions prior to the move in and the response from the manager was quick. Informative and helpful. It really does seem like nothing is too much trouble. We would highly recommend to anyone looking for a home for their loved one.

I am delighted and impressed by the kind care shown to my mother during her post-op convalescence. The atmosphere in the home is lovely and the staff without exception professional and genuinely kind and friendly. The team have been so helpful and supportive to me too . I cannot recommend Chawley Grove highly enough - it is a place that restores one's faith in human nature and the kindness of others. Thank you.

The care and kindness at Chawley Grove is wonderful. The activities for the clients are extremely varied and entertaining, special events in house are plentiful and very enjoying. I would highly recommend it.

The food is varied and plentiful and the home is spotless

We've been at Chawley Grove for the last 7 months and my relative loves his time! The staff are very warm and kind and get involved with all aspects of the care- which is very different from the other care homes that we looked at. The bistro is warm and friendly and the chef prepares cakes everyday! The enrichment planner is circulated every week and they have so many things on offer, it's great. Management take the time to get to know exactly what is important to us and that is wonderful. We would highly recommend

Mum's care at Chawley Grove has been wonderful. All the staff have been so friendly and caring towards her, and also supportive to me, as I have been unwell. Mum always looked immaculate, and her room was always clean and tidy. I have also been amazed at the variety of activities available every day for the residents, so important. I really could not have chosen a better home the whole atmosphere there from reception/office to carers and other staff is one of warmth, kindness and care/concern. Thank you Chawley Grove for taking such good care of mum!!

Mum is well looked after and enjoys the activities.

I had always been happy with mum's care but it wasn't until she became ill in December 2024 that I realised what an outstanding home that Chawley is - The manager was amazing and very sympathetic to assisting us in allowing mum to die in her home where she was loved and cared for rather than a hospital. In her final days, the love and care provided by the Chawley Team was such a support to me and my family that it made a very difficult time more bearable. During those final days when we stayed there night and day I was able to witness first hand just how well run the home is and how the residents are well cared for and indeed how they cared for me and my family. If you are looking for a true home where your loved one is treated with love and respect, for then look no further, you have found it in Chawley Grove.

I am happy here. I like to find out about the home makers and feel like they are my extended family. I feel that the home is alive with activities and we have interesting things to do if we require. The home looks nice and homely with warm care and flowers.