Chawley Grove Care Home

Sincere thanks to all the staff involved in Mum's end-of-life care at Chawley Grove Care Home. As Mum's health declined the communication and support from management, nursing and care staff was excellent. The care we received as family members, as well as Mum, helped us navigate her last few weeks as positively as possible and ensured that she had a peaceful and pain-free death in a supportive, comfortable environment. Over the six months that Mum lived at Chawley Grove, the staff were efficient and respectful. They did their very best to ensure Mum felt welcome and had the opportunity to engage in activities that she could enjoy. When we visited we felt like we were part of the Chawley Grove family - greeted cheerfully and with updates on how Mum was doing. When things were challenging we especially valued the openness and honesty of the management team and their respect for our views and suggestions. Few people actively want to live in a care home but, for those who need it, we recommend Chawley Grove as a safe, comfortable, cheerful and caring environment. To everyone involved in delivering Mum's care - an enormous thank you, you do an amazing job!

I am very lucky to have chosen such a good care home as I need both nursing and care.

My husband's stay was very short but he felt immediately comfortable and cared for. He thought the meals were excellent and loved his lovely en-suite bedroom. The whole atmosphere was calm and reassuring. The building itself is wonderful, airy and bright. It felt very homelike, especially with the resident dogs!

Well maintained and decorated new building. Helpful staff. Menu choices look to be good, although I didn't see any of the meals to judge. Room sizes are good and we were able to move things around to suit Dad. Communication online was good. Still waiting on some of Dad's items to be found - was there any point in an inventory. We are still missing one item that came in with him and have had to buy a new one. Dad came home with an open wound/sore on his bottom - I suspect he was left to manage on his own with the toilet and cannot use his hands properly so maybe did not clean himself adequately - leaving a sore. He also did not move around enough, maybe not encouraged to as possibly short-staffed.

We, like many, had worries about putting my father-in-law in a home but after our initial visit to Chawley Grove Care Home and meeting the manager we had all our worries put to rest. We had visited other homes but this one stood out by miles. The home itself is like the grandest hotel and there are lots of different activities for the residents to partake in if they so wish. The food is wonderful, the staff are outstanding and the grounds and rooms and mutual sitting areas (private and social) are all that we could have wished for him. He has settled well and is enjoying everything this home has to offer. We can not recommend it enough.

I am only ground crew in the royal air force and think the garden is well looked after, the laundry is well kept. The manager is working very hard trying to get more clients in.

The staff are wonderful and always so friendly and welcoming when we visit. The atmosphere is so calm and relaxing, this has had a great effect on my relative's well-being and progress. The food is always great and prepared with care. We are very happy.

Chawley Grove Care Home has been a fantastic step forward for my father. I see it as an improvement in his quality of life and being there has enabled him to achieve things again that would have not been possible in his home environment. The facilities are well managed and all the staff are caring, kind and considerate. My mother (who also suffers with dementia) is able to visit on a daily basis and everyone is kind and welcoming to her. My father’s behaviour has been challenging at times but he has received nothing but love and kindness. I would not hesitate to recommend this facility to others.

I had been in hospital for nearly three weeks with stomach ulcers and had had strong medication to avoid operations etc. When I arrived I was very weak but getting better. The noise and short staffing added to shouts of dementia patients made sleep impossible. So by coming here the peace and comfort, added to the kind staff, soon made me feel relaxed and peaceful. I now feel able to look after myself and go home. The food is beautifully cooked too. It's interesting to meet such diverse staff.

We are delighted to have found a beautiful care home with such a wonderful, person-centred care team.

I thoroughly recommend Chawley Grove to anyone looking for care for an elderly one in the Oxford area.

Mums been with the care home for the past several months and has flourished since being in the care home. The staff are lovely caring and supportive. The food is excellent! The management are knowledgeable and communicate and update me on all that’s going on in the home and government guidelines. I highly recommended them!

I cannot recommend Chawley Grove highly enough. The home itself is delightful - it has a lovely atmosphere and everything is modern and very clean. But what really makes it special are the people who work there. Everyone I met had such a clear interest in making my aunt's stay with them as happy and comfortable as possible. My aunt was very ill when she arrived - it was clear that she did not have long to live after an extensive stay in hospital. The staff at Chawley Grove could not have been kinder and more welcoming and did everything they could to make her last days as happy as possible. I particularly appreciated the way that they bent over backwards to help us see my aunt so that we could spend as much time as possible with her within the Covid-related guidelines. This meant that the people closest to her could say goodbye properly. She received first-class medical care, and it was clear that the highest consideration was being paid to her needs and wishes.

Chawley Grove stands out amongst other care homes I am acquainted with in every way. The staff are exceptionally helpful and friendly and have done everything possible to make my stay comfortable, supportive and centred around my individual needs. I have appreciated the quality and availability of the nursing staff who are on hand 24 hours a day. Likewise, the physiotherapy service which is knowledgeable, person-centred, friendly and supportive. The quality of the meals and the flexibility of the menu, for someone like myself who has a special diet, has been delicious and reassuring. The spaciousness of the rooms, the decor and comfort are unique in my experience of care homes. The environment is light, airy and contemporary and feels more like a hotel than a care home. There is a good choice of activities, including a cinema and hairdresser. This home has provided the perfect environment for convalescing from an operation and I would return and recommend it without hesitation.

My husband received wonderful care at Chawley Grove, having been transferred there following a long stay in hospital. The staff were all flexible, caring, professional and kind. They adjusted to his needs, which changed over time, they understood his personality and treated him with respect, and had an interest in his life. They were attentive to his personal and health needs. They were responsive to my queries and requests. They managed to keep Covid out of the home, while creatively developing a variety of ways for me to stay in touch (and even visit) with him - a great testament to their excellent combination of personal care and high standards, with clear guidelines. Every staff member I met was pleasant, articulate, and sensitive to his needs. I feel fortunate indeed that my husband was placed at Chawley Grove. I would highly recommend it.

My mother went to Chawley Grove as a respite package for 1 month. The staff were extremely helpful in setting this up for her. Getting the covid 19 test delivered to her house before finalizing dates for going into the home. First impressions were good ones. No word of a lie mum didn't like the isolation period, but the staff were brilliant and would go and talk to her and stimulate her throughout the day. The staff set up zoom meetings with me, so we could see and talk to her. When mum was aloud out of the 2-week isolation the staff encouraged her to walk around and build her strength up. Mum always said the food was first class and plenty of it. We could book visits to see mum in the secure room that they have converted to keep everyone safe. Mum did like the activities that they had on the time table and thoroughly enjoyed them. Mum commented that all staff were friendly and kind. Nothing seemed too much trouble. A good first experience.

My Mum moved into Chawley Grove just over a year ago. She was admitted to a different home as an emergency following a sharp decline in her Dementia and we transferred her from the emergency placement to Chawley Grove in a terrible state. I cannot believe that two care homes can be so different. The care and attention she has received since being at Chawley Grove are exceptional. The staff have taken the time to get to know Mum and what her likes, dislikes and triggers are making her comfortable and welcome and loved. I don't think that there is another care home like this in Oxfordshire and cannot praise or recommend them more highly. The staff are like family to the residents when we can't be there. They are supportive and caring and above all treat Mum like their own Mum, with the kindness and the understanding she deserves. If you are looking for a perfect place then Chawley Grove really is an excellent choice.

My husband was only in Chawley Grove for 2 weeks before he sadly died. He had been in hospital for several weeks with no family contact due to the Covid19 restrictions but as soon as he arrived at Chawley Grove he received wonderful caring nursing. He appeared settled and content for the last days of his life and for this I will always be so grateful.

My mum spent the last six months of her life at Chawley Grove and the care she received was outstanding in every respect. In addition to the 'All-inclusive 5 Star hotel' facilities, the care home was truly a home from home for Mum, with professional, caring and responsible Homemakers who treated her with dignity and respect at all times. She felt safe, happy and secure in the knowledge that she was cared for by genuinely compassionate staff who took an interest in her and not just her physical needs. I would highly recommend Chawley Grove to anyone who is looking for an outstanding home for themselves or a loved one.

Chawley Grove has a beautiful garden and outlook. Care is loving and cannot be faulted. Food and dining experience is very good. Staff are very helpful and caring, nothing is too much trouble. I would be happy to be a resident myself when the time comes.