Chawley Grove Care Home

195 Cumnor Hill, Cumnor, Oxford OX2 9PJ
Review Us
9.8 73 Reviews
  • Chawley Grove Care Home, Oxford
Chosen as Best New Care Home in 2020, Chawley Grove offers luxurious living and an outstanding level of care.

Part of the Hamberley Care Homes group, the Oxfordshire care home has been rated as ‘Good’ in all areas by the CQC (May 2021).

Situated on Cumnor Hill, Chawley Grove offers a truly luxurious environment, with a superb range of features and facilities. Within the home you’ll find a bistro café where residents can enjoy a conversation with friends over a cappuccino, and a wellbeing and beauty salon which offers a haven for pampering and relaxation. Film lovers are encouraged to make the most of the deluxe cinema, where residents can enjoy the latest releases or classic favourites. Fancy a tipple? Next to the cinema you'll find a well-stocked bar. Within Chawley Grove you’ll find a vibrant community where residents enjoy a busy and active lifestyle.

And for days when residents need a little bit of extra support, the award-winning Homemakers are on hand to provide as much or as little help as is needed, ensuring that residents can maintain their independence and keep doing the things that they love. Whether it’s pursuing an existing hobby, taking up a new one, or simply having someone to share a cup of tea with, the Homemakers are there to support residents to live life the way they choose to.

The team are committed to delivering an exceptional experience for every resident, and will go out of their way to facilitate activities that help residents embrace life. Contact the team today to book in your tour, and to find out more.
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Care Provided by Chawley Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Angelika Ziomek (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors are welcome anytime, please call in to tour their beautiful home

Parking

  • Parking on-site

Chawley Grove Care Home Reviews (73)

9.8

Chawley Grove Care Home has a Review Score of 9.8 (9.753) out of 10, based on 19 reviews in the last 2 years.
Over all time Chawley Grove Care Home has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chawley Grove Care Home
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Total of 73, showing 41-60
Review from Marion G (Respite Resident) published on 2 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had been in hospital for nearly three weeks with stomach ulcers and had had strong medication to avoid operations etc. When I arrived I was very weak but getting better. The noise and short staffing added to shouts of dementia patients made sleep impossible. So by coming here the peace and comfort,
added to the kind staff, soon made me feel relaxed and peaceful. I now feel able to look after myself and go home. The food is beautifully cooked too. It's interesting to meet such diverse staff.
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Review from Caroline A (Mother of Resident) published on 19 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter, who is seriously disabled and a wheelchair user, has just come home after a first respite visit lasting for a fortnight. Her first remark was 'it's lovely, can I stay longer next time?'.
The staff are kind, caring and careful, building excellent relationships with the service users and
their nearest and dearest.
We are delighted to have found a beautiful care home with such a wonderful, person-centred care team.
Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are so proud of our dedicated team.

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Review from Stewart B (Son of Resident) published on 23 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently passed away, spending the last six months of his life at Chawley Grove.
The staff did everything possible to support, care and help him; I cannot praise them highly enough.
The home is beautiful and really well equipped.
Whilst protecting the residents from this awful pandemic,
they have also looked to be responsive with the changing rules to enable residents to have as much contact as possible with friends and family, recognising the huge benefits that contact bestows.
I thoroughly recommend Chawley Grove to anyone looking for care for an elderly one in the Oxford area.
Reply from Karen Fitzgerald, Regional Community Relations Lead at Chawley Grove Care Home

Thank you for your kind words, and we're are glad to have been able to support Dad with his care needs. We are very proud of all our staff. Stay safe.

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Review from Shannon G (Daughter of Resident) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mums been with the care home for the past several months and has flourished since being in the care home. The staff are lovely caring and supportive. The food is excellent! The management are knowledgeable and communicate and update me on all that’s going on in the home and government guidelines. I
highly recommended them!
Reply from Karen Fitzgerald, Regional Community Relations Lead at Chawley Grove Care Home

Thank you for taking the time to review our lovely care home, I will pass on to all the staff your thanks.

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Review from Stephanie T (Niece of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Chawley Grove highly enough. The home itself is delightful - it has a lovely atmosphere and everything is modern and very clean. But what really makes it special are the people who work there. Everyone I met had such a clear interest in making my aunt's stay with them as happy and
comfortable as possible. My aunt was very ill when she arrived - it was clear that she did not have long to live after an extensive stay in hospital. The staff at Chawley Grove could not have been kinder and more welcoming and did everything they could to make her last days as happy as possible. I particularly appreciated the way that they bent over backwards to help us see my aunt so that we could spend as much time as possible with her within the Covid-related guidelines. This meant that the people closest to her could say goodbye properly. She received first-class medical care, and it was clear that the highest consideration was being paid to her needs and wishes.
Reply from Karen Fitzgerald, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team and will make sure we share your kind words with them, thank you again.

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Review from Niki H (Respite Resident) published on 14 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chawley Grove stands out amongst other care homes I am acquainted with in every way. The staff are exceptionally helpful and friendly and have done everything possible to make my stay comfortable, supportive and centred around my individual needs. I have appreciated the quality and availability of the
nursing staff who are on hand 24 hours a day. Likewise, the physiotherapy service which is knowledgeable, person-centred, friendly and supportive. The quality of the meals and the flexibility of the menu, for someone like myself who has a special diet, has been delicious and reassuring. The spaciousness of the rooms, the decor and comfort are unique in my experience of care homes. The environment is light, airy and contemporary and feels more like a hotel than a care home. There is a good choice of activities, including a cinema and hairdresser. This home has provided the perfect environment for convalescing from an operation and I would return and recommend it without hesitation.
Reply from Karen Fitzgerald, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much Niki for taking the time to write this wonderful review - we are incredibly proud of our dedicated team and will make sure we share your kind words with them, thank you again.

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Review from Kathie S (Wife of Resident) published on 8 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband received wonderful care at Chawley Grove, having been transferred there following a long stay in hospital. The staff were all flexible, caring, professional and kind. They adjusted to his needs, which changed over time, they understood his personality and treated him with respect, and had
an interest in his life. They were attentive to his personal and health needs. They were responsive to my queries and requests. They managed to keep Covid out of the home, while creatively developing a variety of ways for me to stay in touch (and even visit) with him - a great testament to their excellent combination of personal care and high standards, with clear guidelines. Every staff member I met was pleasant, articulate, and sensitive to his needs. I feel fortunate indeed that my husband was placed at Chawley Grove. I would highly recommend it.
Reply from Karen Fitzgerald, Regional Community Relations Lead at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team and will make sure we share your kind words with them, thank you again.
Stay safe

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Review from Barbara (Daughter of Resident) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went to Chawley Grove as a respite package for 1 month. The staff were extremely helpful in setting this up for her. Getting the covid 19 test delivered to her house before finalizing dates for going into the home. First impressions were good ones. No word of a lie mum didn't like the isolation
period, but the staff were brilliant and would go and talk to her and stimulate her throughout the day. The staff set up zoom meetings with me, so we could see and talk to her. When mum was aloud out of the 2-week isolation the staff encouraged her to walk around and build her strength up. Mum always said the food was first class and plenty of it. We could book visits to see mum in the secure room that they have converted to keep everyone safe. Mum did like the activities that they had on the time table and thoroughly enjoyed them. Mum commented that all staff were friendly and kind. Nothing seemed too much trouble. A good first experience.
Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for your wonderful comments - we are very proud of our dedicated team.

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Review from Julie M (Daughter of Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved into Chawley Grove just over a year ago. She was admitted to a different home as an emergency following a sharp decline in her Dementia and we transferred her from the emergency placement to Chawley Grove in a terrible state. I cannot believe that two care homes can be so different. The
care and attention she has received since being at Chawley Grove are exceptional. The staff have taken the time to get to know Mum and what her likes, dislikes and triggers are making her comfortable and welcome and loved. I don't think that there is another care home like this in Oxfordshire and cannot praise or recommend them more highly. The staff are like family to the residents when we can't be there. They are supportive and caring and above all treat Mum like their own Mum, with the kindness and the understanding she deserves. If you are looking for a perfect place then Chawley Grove really is an excellent choice.
Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team.

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Review from Gillian G (Wife of Resident) published on 21 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was only in Chawley Grove for 2 weeks before he sadly died. He had been in hospital for several weeks with no family contact due to the Covid19 restrictions but as soon as he arrived at Chawley Grove he received wonderful caring nursing. He appeared settled and content for the last days of
his life and for this I will always be so grateful.
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Review from Claire (Daughter of Resident) published on 19 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum spent the last six months of her life at Chawley Grove and the care she received was outstanding in every respect. In addition to the 'All-inclusive 5 Star hotel' facilities, the care home was truly a home from home for Mum, with professional, caring and responsible Homemakers who treated her
with dignity and respect at all times. She felt safe, happy and secure in the knowledge that she was cared for by genuinely compassionate staff who took an interest in her and not just her physical needs. I would highly recommend Chawley Grove to anyone who is looking for an outstanding home for themselves or a loved one.
Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team and will make sure we share your kind words with them, thank you again.

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Review from Vivian P (Friend of Resident) published on 10 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chawley Grove has a beautiful garden and outlook. Care is loving and cannot be faulted. Food and dining experience is very good. Staff are very helpful and caring, nothing is too much trouble. I would be happy to be a resident myself when the time comes.
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Review from Matthew A (Friend of Resident) published on 27 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've recently visited a family friend; as they have just joined the care home. First initial thoughts were the home is beautiful, very clean and maintained.
Staff are welcoming, you can see they have a passion for the care they provide, coffee and cake was provided (very lovely). We were shown around
the home, very surprised to find a pub and cinema within the complex, this will certainly make us feel at home if we were to stay.
The home has numerous facilities to keep you busy and active which are brilliant, the last thing you want to be doing is nothing!
Overall, I would happily bring my parents in when the time is right, costs are competitive with others in the area, but the facilities are second to none.
I hope this helps anyone who is reading, rest assured the care within this home is outstanding from what I have seen. I look forward to returning to have a pint or two.
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Review from Cherina S (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the care home were so welcoming. They have looked after our mother with such respect, care and dignity.
The home itself is like a 5-star hotel! The surroundings are fantastic, and you are free to use anything available. The staff are very caring and helpful. The thought of a home had
been a concern, but my mother loved it. The beds are particularly comfortable.
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Review from Michael H (Friend of Resident) published on 4 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited my friend over the last six months at Chawley Grove and have been extremely impressed by the standard and friendliness of the staff, from the Chef to the Manager. They are kind and considerate, nothing seems too much trouble. They always seem genuinely happy in their work. I have never
heard of 'Homemakers' before but what a great idea. A real home from home environment.
I have often attended the coffee morning when visiting and tried some of their homemade cakes. Much watch the waistline.
I can see that my friend is finally very happy and has everything she needs to live out the rest of her life in comfort with people who really care.
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Review from Julia K (Daughter of Resident) published on 24 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Chawley Grove for just over a fortnight’s respite care over the Christmas period. Arranging the stay was made easy by the very helpful administrative team and settling in for the stay was very well handled and reassuring for my father. His room was extremely comfortable and kept spotlessly
clean, and the rest of the home and surroundings are bright and cheerful without feeling in any way institutional. Over the Christmas period, there were fewer staff on duty over the weekends, but they managed to meet the residents’ needs with calm efficiency. My father, who has dementia, settled in very quickly, largely thanks to the calm atmosphere, and was full of praise for his carers. Having regular contact with other residents also helped.
Chawley Grove offered exactly what I needed for my father’s respite care; a home from home with excellent facilities where he was looked after by a caring and responsible team, so I knew he was perfectly safe and very comfortable.
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Review from Dianne K (Respite Resident) published on 23 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are perfect. The outlook and decoration are second to none. The care cannot be faulted. The bathroom facilities are to die for, the spa feature is absolutely amazing! The food is very good and tasteful. Everybody is very helpful and chatty. I will return in future for sure.
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Review from Rob M (Son of Resident) published on 23 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Recently wanted to do a family meal for Xmas. Spoke to the care home who supplied us with a menu and a very reasonable price. Went on the day and was given a whole section of the home. Staff had set up a wonderful table and decorations. Then the food came up served by the onsite chef, wow wow wow. Lovely
food, we were all well fed and more leftover. Was a wonderful day.
Really can’t sing the praises of this home, they really do care for everyone who steps foot into the premises.
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Review from Audrey E (Wife of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As my husband has such a very short term memory, he was very confused regarding times of the day or night and where he was. He enjoyed the day out to Cumnor Village Hall very much and talks about it in detail but does not remember anything else he did all week!
He's just told me he remembers playing
scrabble and a bit of drawing!
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Review from L-J (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Chawley Grove Care Home is amazing, and the care my mother receives when she stays there is second to none. It means so much to me to know she is safe and that I do not have to worry.
All the staff are so welcoming, and nothing is too much trouble, right down to the "welcome back" card, signed by
everyone, that my mother receives each time she stays.
The facilities are excellent and the surroundings equally inviting. I recommend Chawley Grove Care Home ofter and just recently to three colleagues.
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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Chawley Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Chawley Grove Care Home is calculated as follows: ( (195 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 227 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chawley Grove Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 24 Sep 2025

Please contact us to discuss current availability, we would be delighted to support

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Awards / Recognitions (5)

Meet the Team (2)

Angelika

Angelika Ziomek

Job Title: Registered Care Home Manager Joined: 2023

Angelika is an accomplished manager with a 17-year career in sales, customer service, leadership and service enhancement within hospitality, retail and healthcare sectors. As a registered nurse, she remains committed in leading her team to advance clinically, to innovate and to provide high quality person-centred care for our residents and peace of mind for their families.


Angelika lives in the Cotswolds and enjoys being active, in particular running, as well as travelling and discovering new cultures.


"Welcome! I’m proud to be Home Manager at Chawley Grove our beautiful, purpose-built care home in Oxford. Here at Chawley Grove, we are committed to providing a caring and luxurious environment that truly encompasses the comforts of home. My dedicated team of Homemakers ensures that each day is filled with opportunities for socialising, having fun and outstanding personalised care. I very much look forward to meeting you in our vibrant home"

Ana

Ana Martinez Gonzalez

Job Title: Clinical Lead

Ana is Chawley Grove’s dedicated Clinical Lead. Qualifying in Spain with a Degree in Nursing before gaining a Level 5 NVQ in Health & Social Care Management, Ana has thrived in Health & Social Care since 2014, working in care roles in Germany and in Oxford. Ana's expertise spans complex health needs, notably dementia care and care home management. Outside of work, Ana is a qualified Personal Trainer and enjoys keeping fit.


"As the Clinical Lead at Chawley Grove, I am dedicated to ensuring nursing care excellence for all the people we support. Every day, I lead a team driven by a shared passion for enriching lives and creating a support environment within our luxury home.”

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