Chawley Grove Care Home

You provide me with interest and entertainment. I am fond of the view from my bedroom.

The staff are simply amazing and friendly, they are always happy to help and go the extra mile for the residents. The atmosphere is always in good spirits and there is also an excellent standard of cleanliness throughout.

Would quite like to move in myself.

There is a varied and imaginative entertainment programme, broad-ranging enough to encompass the varying levels of abilities of the residents and provide little pockets of fun and laughter in what could so easily become a mundane routine. As a fairly well person, I was very impressed with the level of dedication, respect, and unpatronising compassion shown by the staff to people who are quite poor and need TLC, whilst preserving their dignity.

Thank you.

My Father only had a short stay at Chawley Grove (7 months) as he sadly recently passed away. It was a lovely place for him to reside and the staff provided very tailored care for him that met his needs. All staff were very friendly, professional and welcoming - nothing was ever too much trouble. It was peace of mind for me that my Father was safe and well looked after. Thank you to everyone at Chawley Grove.

There are still some issues to resolve and the key to this is induction, training, and staff retention which the new manager is addressing and all the while doing fantastic work driving up the standards of care, quality and cleanliness. The manager and the team have made an excellent start.

My mum's clothes are always soiled and my brother is left to get on with it, etc.

The activities they get up to from time to time are out of this world, and the care they give to residents is top-notch - always done with a touch of extra care.

My friend lives in Crawley Grove Care Home and loves it. The care that she receives is excellent with nothing being too much trouble for the staff. The activities they put on are amazing from the monkey's visit to the coronation chicks. The hairdresser visits every week and there’s always plenty going on and we can join in too when we’re visiting. The food is lovely which we can have for a fraction of the price of a restaurant and the coffee bar in the atrium is always welcoming. I would recommend this care home to anyone looking to find a place for their loved ones.

Thanks for making my mother so welcome.

After an appalling few days at another care home who had wrongly assessed my father’s needs, he went to Chawley Grove Care Home in August 2022. From day one he has been happy there and the staff are very caring. Their knowledge of and respect for residents living with dementia is brilliant. It is a lovely care home, very bright and no mean feat to keep it looking so good. Very kind atmosphere. I’m very grateful to the manager and her team for looking after dad.

The building and facilities are more five-star hotel than care home. Thank you sincerely for all your assistance and care.

Excellent facility. Kind, helpful and professional staff. Thank you.

Chawley Grove Care Home exceeded all our expectations. My uncle, a spritely 85-year-old, required short-stay convalescence post-cancer surgery. All staff, without exception, provided exceptional care with genuine affection. They were able to meet his care needs and support him to maintain his independence, always with a smile. The food was excellent. Three cooked meals a day - just what he needed. His stay definitely improved his expectation of residential care and he was delighted to receive and invite to pop in and join them for lunch.

Exceptionally friendly staff welcoming us on our first visit. Nothing was too much bother for any one of them. First class care home,with happy residents in beautiful surroundings. All staff were sincere and knowledgeable regarding our resident there, thank you for your care.

I was here for respite care with nursing support. The carers were warm, sensitive to the patients and well-trained. They came quickly, usually when called. There was a positive, cheerful and cooperative attitude binding carers/nurses and management. In a way, there was a good team atmosphere. Difficult patients were handled kindly and professionally. These patients with problems of claustrophobia, but good mental and physical health, can be reminded by the carers that they are free to leave the building. The cooked breakfast here was superb!

Our long-term friend and neighbour began her stay at Chawley Grove Care Home just before Christmas 2022. We are really impressed by the staff and the facilities. She is being well looked after and is very happy. She is enjoying getting to know the staff and has developed good, friendly relationships with them. As visitors, we are always made to feel welcome.

Day to day care was good. Facilities are excellent and we are grateful for the care provided at short notice.

A calm atmosphere pervades on entry and all staff are courteous and helpful. Numerous activities are arranged for residents and a diary of events is published and distributed to each resident. Any minor problems that may arise are quickly and efficiently dealt with by the home manager. A pleasing place for my wife to live.