Chawley Grove Care Home

195 Cumnor Hill, Cumnor, Oxford OX2 9PJ
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9.7 72 Reviews
  • Chawley Grove Care Home, Oxford
Chosen as Best New Care Home in 2020, Chawley Grove offers luxurious living and an outstanding level of care.

Part of the Hamberley Care Homes group, the Oxfordshire care home has been rated as ‘Good’ in all areas by the CQC (May 2021).

Situated on Cumnor Hill, Chawley Grove offers a truly luxurious environment, with a superb range of features and facilities. Within the home you’ll find a bistro café where residents can enjoy a conversation with friends over a cappuccino, and a wellbeing and beauty salon which offers a haven for pampering and relaxation. Film lovers are encouraged to make the most of the deluxe cinema, where residents can enjoy the latest releases or classic favourites. Fancy a tipple? Next to the cinema you'll find a well-stocked bar. Within Chawley Grove you’ll find a vibrant community where residents enjoy a busy and active lifestyle.

And for days when residents need a little bit of extra support, the award-winning Homemakers are on hand to provide as much or as little help as is needed, ensuring that residents can maintain their independence and keep doing the things that they love. Whether it’s pursuing an existing hobby, taking up a new one, or simply having someone to share a cup of tea with, the Homemakers are there to support residents to live life the way they choose to.

The team are committed to delivering an exceptional experience for every resident, and will go out of their way to facilitate activities that help residents embrace life. Contact the team today to book in your tour, and to find out more.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Angelika Ziomek (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Subject to assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Visitors are welcome anytime, please call in to tour their beautiful home

Parking

  • Parking on-site

Chawley Grove Care Home Reviews (72)

Total of 72, showing 61-72
9.7

Chawley Grove Care Home has a Review Score of 9.7 (9.740) out of 10, based on 18 reviews in the last 2 years. Over all time Chawley Grove Care Home has 72 reviews.

Overall Experience

  • 63
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  • 1

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Review from Jeremy (Son of Resident) published on 6 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had battled finding carers for our mum since she'd had a fall and come out of hospital. Things weren't working out; a care home was not our first option - ideally, we would have kept her in her flat with support from carers and family. As it happened circumstances forced our hand and moving her into
Chawley Grove is the best thing we could have done.
The staff are all lovely, friendly and supportive. Chawley Grove itself is modern but homely and I highly recommend checking out the views from the balconies on the first and second floors.
Our mum looks ten times better than she did when she was in her own place; nice hairdos and manicures. She is relaxed and safe and we are comfortable knowing she is receiving the care she needs and deserves.

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Review from T S (Wife of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank everyone at Chawley Grove for looking after my husband, making him feel welcome. He feels he is on holiday with beautiful well-served food, all staff happy and chatty. My husband stopped talking about Christmas-time 2018 and the day he came to Chawley Grove he spoke to everyone
with a smile. It was as if he had come alive again after being so low for so long. Once again a very big thank you.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for your review - we are very proud of our wonderful team at Chawley Grove, and are so pleased to have such positive feedback - thank you.

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Review from Liz W (Daughter of Resident) published on 3 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father received was excellent. The staff made him feel at home and very safe. He could always ask for help at any time, it was given professionally and kindly. The setting for Chawley Grove is relaxing and quiet if needed. The food was also good and he was able to eat and drink whenever
it suited him. The staff quickly got to know his preferred routine and his care was very much tailored for his needs. Staff were quickly responsive to any concerns, he felt very valued and part of a family.

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Review from Bernadette M (Daughter of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only the highest of praise for Chawley Grove Care Home. My mother spent 2 weeks respite at Chawley Grove where she received first class care. The staff are friendly, welcoming and highly professional. The rooms and facilities are excellent. It has a beautiful relaxing garden and a number of lounges,
coffee areas, dining room and even a mini cinema to relax in. In short it has every facility to ensure the residents and visitors alike, feel at home.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you for your lovely review. We're very proud of our beautiful home and wonderful team.

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Review from Pauline (Daughter of Resident) published on 22 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Chawley Grove for a period of respite care. I visited many care homes in the Oxford / Abingdon area before choosing Chawley Grove. When I first visited I was struck by the beautiful setting, furnishings and facilities. However, it is the professionalism and warmth of the homemakers
and all the staff at Chawley Grove that has made my mother’s stay so happy. The attitude of staff is exemplary. I thoroughly recommend Chawley Grove to you.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

We're so pleased your mother is enjoying her stay with us - thank you for this lovely review!

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Review from C W (Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I'm very happy here and feel at home. I like the price and how everything is included in the price with no hidden extras. I liked the Homemaker role and that's what prompted me to come and stay. The food is very nice and flexible. The decor is modern and the furniture is nice. The staff are
very nice and helpful. I feel I'm treated with dignity and respect and my view is listened to. I would recommend this home.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you for your lovely words, and taking the time to write this review for us!

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Review from Stella C (Wife of Resident) published on 6 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has spent a week's respite at Chawley Grove and I cannot speak highly enough of it. The staff are all extremely friendly and competent and the concept of 'homemakers' is a revelation! The rooms, building and general surroundings are so clean and welcoming and the garden is wonderfully accessible.
I have some experience of other homes and can honestly say there is no comparison. Hopefully, he will become a permanent resident very soon.

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Review from Carol P (Private Carer of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited four times while my client was on respite. Each visit lasted four hours. The staff were so welcoming and helpful, had lunch which was super. We visited the beauty salon where she had her hair done. She did painting classes which she loved, very impressed with everything. Well done.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you for your wonderful comments - we're very proud of our beautiful home and fantastic team!

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Review from Martin J (Son of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent 2 weeks respite care following the death of my father. She was extremely well looked after and was very happy there. The food, her room and facilities were excellent and the staff were very caring.

Reply from Sarah Webber, Marketing and Partnerships Manager at Chawley Grove Care Home

Thank you so much for your lovely review – we’re so proud of our wonderful home and we are delighted that you enjoyed your stay with us!

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Review from Gillian H (Friend of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the past month visiting on a regular basis, the staff are friendly, caring and have the welfare of the residents as priority. The bedrooms and communal areas are very attractive and homely and are kept clean. The food provided by the chef is first class and caters for all tastes. All in all,
I have found Chawley Grove to be outstanding in all aspects and would not hesitate to recommend this beautiful care home.

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Review from Paul (Son of Resident) published on 31 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Chawley Grove a few weeks ago and I am extremely happy with his care. I thought choosing a school for the children was hard, but finding the right care home for my father was even harder. We visited Chawley Grove and immediately felt this would be the right place for him. His room
is modern and comfortable, with attention to detail. We have been able to take in some of his own furniture for his new home. He receives excellent care and attention, day and night. It is a weight off my mind, knowing that he is safe 24/7. The staff are very friendly and nothing is too much trouble. The food is always well presented and of good quality, with plenty of choice. In the short time that he has been there, he has gained 5kg in weight. Previously he didn’t have much of an appetite and I’m sure it helps that the homemakers sit down and eat with the residents, and this is encouraging him to eat. I have no hesitation in recommending Chawley Grove and have already done so.

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Review from P J (Respite Resident) assisted by family/friend published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed my two weeks respite stay.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Chawley Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Chawley Grove Care Home is calculated as follows: ( (183 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (4 Poors x 2) + (4 Very Poors x 1) ) ÷ 215 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Chawley Grove Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

Meet the Team (2)

Angelika

Angelika Ziomek

Job Title: Registered Care Home Manager

Joined: 2023

Angelika is an accomplished manager with a 17-year career in sales, customer service, leadership and service enhancement within hospitality, retail and healthcare sectors. As a registered nurse, she remains committed in leading her team to advance clinically, to innovate and to provide high quality person-centred care for our residents and peace of mind for their families.


Angelika lives in the Cotswolds and enjoys being active, in particular running, as well as travelling and discovering new cultures.


"Welcome! I’m proud to be Home Manager at Chawley Grove our beautiful, purpose-built care home in Oxford. Here at Chawley Grove, we are committed to providing a caring and luxurious environment that truly encompasses the comforts of home. My dedicated team of Homemakers ensures that each day is filled with opportunities for socialising, having fun and outstanding personalised care. I very much look forward to meeting you in our vibrant home"

Ana

Ana Martinez Gonzalez

Job Title: Clinical Lead

Ana is Chawley Grove’s dedicated Clinical Lead. Qualifying in Spain with a Degree in Nursing before gaining a Level 5 NVQ in Health & Social Care Management, Ana has thrived in Health & Social Care since 2014, working in care roles in Germany and in Oxford. Ana's expertise spans complex health needs, notably dementia care and care home management. Outside of work, Ana is a qualified Personal Trainer and enjoys keeping fit.


"As the Clinical Lead at Chawley Grove, I am dedicated to ensuring nursing care excellence for all the people we support. Every day, I lead a team driven by a shared passion for enriching lives and creating a support environment within our luxury home.”

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