Cherry Wood Grange Care Home

The team at Cherry Wood Grange do a fantastic job of looking after Mum. A few niggles at times, but the team are quick to respond and rectify any minor problems. The lifestyle team are amazing, always looking at different things to keep residents entertained and stimulated. The carers are so kind and lovely, doing an amazing job to try to give individual care needs to residents led by the senior carer who is exceptional. The manager is kind caring and understanding on all levels - she really listens and responds in quick timing. Head Office has put the fees up quite considerably over the last two years, which whilst I appreciate other costs have increased if this continues it will price a lot out of being able to afford private care.

My mother is not the easiest of people, but the team looking after her have gone out of their way to help her as much as they can, keeping her comfortable and as happy as she can be in the circumstances.

I had viewed many care homes for Dad and on recommendation from a friend, whose relative was there, was delighted from the minute I stepped into the reception area. The effort to maintain the cleanliness, smartness and ambience of the home is outstanding. The staff, without exception, have been amazing. He has 'blossomed' and his well-being has improved dramatically. The food is amazing and menu choices and individual requests are always available. The activities available are plentiful and he enjoys the occasional outing to a garden centre or quiz in one of the lounges. His sociability has improved, having lived alone for four years, it took a bit of time! After his previous experience at a care home, I visited him regularly - possibly too often, but I've got to know many of the carers and staff members and their cheerfulness, willingness to go beyond their remit and camaraderie is constant. The only downside is that the 'ladies' are arguing where he sits at lunchtime!

Thank you so much.

Great team who work hard to ensure dignity, comfort, safety and respect. Amazing activities, lovely accommodation and a wonderful team.

I needed to place my mum into a care home due to a crisis - not safe at home. Contacted Cherry Wood Grange Care Home - they were able to accommodate my mum - great news. She has never been in a care home - she tells me everyone is lovely and looks after her. I was also relieved that Mum was safe too. she has since been reviewed by social care - and would like to remain in a care home setting. The staff go above and beyond for all the residents in this home.

Personalised care, being taken care of with dignity. Mum is always clean, fed and happy. I could not ask for more. The reception staff are always friendly and cheerful and helpful. Thank you for doing such a great job.

My mum started visiting Cherry Wood as a day resident before Covid and when we were approaching the lockdown we were offered a bed for her and that was the best decision we made. She has now been in the care home for two years. She has Alzheimer's and so needs to be entertained constantly when she is here. There is an extensive activity program which is excellent in keeping her attention. The staff are all very friendly and nothing is too much trouble. Mum is very happy here and considers it home, she has made lots of friends who all look out for each other. I would not hesitate to recommend to anyone who is looking for a care home.

A very friendly and professional organisation. Staff are always very welcoming and give an air of professionalism and competence. My mother took time to settle but I have noticed a change recently in her attitude towards being in the home. A much more positive frame of mind.

Very well looked after, could be more one-to-one. Needs stimulation though probably not enough staff. Nursing floor residents need to mix when possible with ground floor activities. Nursing staff work so very hard, all so lovely.

I was looking after the lady on the residential floor for a few years when I looked into a care home for her as she needs full-time care now. I had previously visited Cherry Wood Grange Care Home for my mother-in-law. I can truly say the staff are wonderful and nothing is too much trouble. The management team are so friendly and approachable and I know that our lady is in the best possible place for the next chapter in her life. I can't thank them all enough.

The entire staff are very friendly, enthusiastic and well-motivated. I know of no other nursing home that offers such a wide variety of activities that make life interesting for the residents. The staff are very approachable and respond promptly to any matters that I may wish to discuss. I am so lucky to have found such a wonderful home for my mother.

Mum enjoys all the entertainment, especially the singers and accordion. She enjoys bingo too. Overall, very good entertainment.

My thanks to everyone who makes my son worth living.

I cannot thank staff enough.

Cherry Wood Grange Care Home was the perfect home for my father. The care team are fantastic, very welcoming and supportive. Management are very approachable and helpful. The deputy manager was always very helpful and understanding.

My Nan was looked after fantastically during her time at Cherry Wood, the managers and all the staff were fantastic with us all. Even though the UK was in the depths of the coronavirus pandemic they managed to arrange great facilities to enable me to visit her in the gardens which are fantastic. My Nan loved the home and all the staff treated her brilliantly. I can't say thank you enough to everyone especially the managers, and the member of staff on reception was really helpful when we arranged the visit getting us booked in and settled before my Nan came down to see us. I would highly recommend Cherry Wood to anyone looking for a loved one to be cared for. A 5-star service.

She often feels isolated but the staff take time to comfort her. My wife feels secure and safe at the care house over the staff putting in the extra effort and care.

I found the staff very helpful and trustworthy, their care for the resident throughout the lockdown was caring with video calls and phone calls.

I would not hesitate to recommend Cherry Wood Grange.