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This purpose-built modern home provides relaxing social areas and large landscaped gardens. Bedrooms are fitted with a TV and 24-hour nurse call system. Rooms are cleaned on a daily basis and a laundry service is provided. Residents are able to personalise rooms with personal items.
Fresh homemade food is served every day, and residents...
Care Provided by Chesford Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are dependent on the outcome of a pre-admission assessment. We work with looking at the dependency scale of the person who is being admitted. We accept from local authority, CCGs and private self referrals.
The price(s) shown are provided by the care home. Contact Chesford Grange Care Home for full pricing details and T&Cs.
Contact Chesford Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Capital Care Group
- Private Owned
Person in charge
- Teresa McCaffrey(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (16)
Visiting
- Please see website for information on directions
Parking
- Free onsite parking available for visitors
Chesford Grange Care Home Reviews (59)
Chesford Grange Care Home has a Review Score of 9.6 (9.620) out of 10, based on 20 reviews in the last 2 years.
Over all time Chesford Grange Care Home has 59 reviews.
But since new management had taken over, that care rocketed.How I know this is I've visited my brother three times a week for the two years.So I definitely think I'm a good judge at knowing how much things had changed for the better.
Sadly this month my brother was end of life, but that care & compassion was second to none.They not only took care of my brother, they looked after me, being there sometimes for up to 10hrs that care never changed.My brother sadly passed away an hour after I left him this week, but that care didn't stop there I was picked up from home so I could see him one last time.Now that's dedication.
So I want to say a massive thank you from the bottom of my heart to Management.Nursing Staff.Carers Activities.
Receptionists Administrator .Domestics. Kitchen Staff & anyone I may have missed out, a massive heartfelt thank you for looking after my brother so well.
Thank you so very much for your review. We know how difficult the last few weeks have been for you and yet you have still taken the time to let us know about your experience here at Chesford Grange. Your Brother was such a lovely man and he won the hearts of so many of the staff. It was a pleasure...
There are lots of staff around, in many different roles all making sure the residents needs are met and they are as comfortable as possible.
There are activities staff who are so bubbly and creative with their ideas for entertaining the residents.
The nurses have let me know how she's settling in and how to deal with some of the challenging behaviour she has.
The manager reassured me that they can deal with her condition, they've seen it before and have no doubt she'll settle in. That was massive load off my mind.
Housekeeping and reception have also been so welcoming and helpful.
I genuinely feel so lucky we got the chance to have a place at Chesford Grange for my mum.
Thank you so much for your kind and encouraging feedback. We always want to do the best for everyone living at Chesford Grange and your mum is no exception. Despite her own challenges, she can be so caring and protective of others. It is clear to see that you are a close family and we like to think...
Staff to patient ratio is high than others we visited. Every time I visit staff are very present and available to help and discuss what is going on.
Thank you so much for taking the time to let us know how we are doing; it is much appreciated. We know how daunting it can be when visiting somewhere for the first time and so staff do try to make everyone feel welcome. Although your mum has only been with us a short while, we feel that we are getting to know her well and it is a pleasure caring for her.
Sadly my dad died whilst at the home but the end of life care he received was exceptional both for my dad and for us as we always felt included in his care and were made to feel welcome no matter what time we visited
Thank you so very much for taking the time to write a review, especially as you had already expressed your gratitude in a heartfelt 'thank you' card and the beautiful flowers that are still being admired and enjoyed everyday by all that pass through reception. Not only is it so important that the...
Thank you all for being who you are, you're a fantastic team full of care and understanding.
I think its fair to say that all staff would consider it a pleasure to care for your dad who is a perfect gentleman. I am pleased that you are happy thus far with the service provided at Chesford Grange. You mention that you feel so welcome when visiting which is really good to hear because all...
Sadly mum passed away this week and the end of life care is on another level.
My mum would be so pleased to have ended her life in the very dignified way that the whole team made happen.
If you are thinking of a loved one going into Chesford, then mark my words it will be the best decision you ever made for them.
Thank you so much for taking the time to provide feedback about how we cared for your mum, especially at what must be an emotional time for you and your family. From day one I believe we have worked together to do the very best for your mum who was a pleasure to care for and who is missed...
Myself, my dad and my brother cannot praise the staff enough for the care mum receives at Chesford Grange. Nothing and I mean nothing is too much trouble. All of the staff are so friendly including management, domestic staff and activity staff. The rooms are lovely and exceptionally clean and the food is excellent. I haven't seen mum since she was admitted here in Sept as I live away but I am thrilled at the change in her. She has put weight on and is getting back to her old self. Thank you so much!
Thank you so very much for your kind words and positive feedback. We are delighted to hear that you have had such a good experience with us and that your mum is happy and thriving at Chesford Grange. Our team takes pride in creating a loving and supportive environment for everyone they interact with. Thank you to you and your family for your continued support.
I find my experience in this home very satisfactory. The staff are excellent. Very helpful both to my husband and my family. He has settled in really well and looks forward to our visits.
Thank you so much for taking the time to review our services. Feedback is so valuable as it gives us an opportunity to explore areas in need of improvement as well as to boost our confidence in continuing to push forward in areas where we are already making a positive difference.
my mum moved into chesford grange in sept 2025 all i can say is that the staff from the manger/deputy are absolutley fantastic nothing is to much trouble for any of the staff. They certainly put my mind at ease. The manager and deputy are very approachable with an open door policy which is fab.the care staff are brilliant looking after the residents with nothing but respect and dignity and are very chatty with visitors which i find great nothing is to much trouble for them. I really should not of worried moving my mum into chesford grange as she seems so content and is flourishing which is lovely to see.The home is spotless which is down to all including domestics and care staff.Mums bedroom is spacious and also spotless.Laundry staff also go above and beyond and the Hairdresser also does a great job with mum's hair.I can not find any fault with the home so glad i didn't take on board the cqc report and went with my own feelings when i went to look around its the best
Thank you so much for taking the time to share your experience of Chesford Grange with us; it certainly brought joyful tears to our eyes when we read it. Your mum is an absolute pleasure to care for and does seem to have settled in very well. Working in partnership with residents and their loved...
Mum has been a resident at Chesford since Oct 24 and has really settled here. All the staff are very friendly and helpful. It was only meant to be temporary at first but she likes it that much she has decided to stay. Thanks everyone I have peace of mind knowing she is well looked after
Thank you so much for you feedback of the service here at Chesford Grange. It is both reassuring and rewarding to know that we are making a positive difference to those we care for. In relation specifically to your mum, she is a pleasure to care for and in addition, she gives so much back to the...
My mother is a resident and I visit at least twice a week.. since the new manager has come in the care and attention is brilliant. The staff are a lot more productive and my mum couldn't be in a better place.
Thank you so much for your recognition of the good work achieved by the team here at Chesford Grange. I am very pleased to be back at the home and able to make a positive difference to the lives of our wonderful residents and of course to impact positively on family's who, understandably, want to feel reassured that their loved one's are safe and being cared for.
My mum moved into Chesford grange in 2023 she is so settled and has a strong bond with a lot of the staff she is happy and content which brings myself and family peace of mind knowing that she is cared for at Chesford grange.
It is very encouraging to know that your mum is settled and happy here at Chesford Grange. It is such a difficult decision, having to trust other people to care for a loved one and so as a team we understand how important it is to care for every resident in the best way possible to enable them to...
i have found the home very good they do a lot of activities with the residents can not fault what they do
Thank you so much for taking the time to write a review about your experience of Chesford Grange. We are working hard to provide a 5 star service and rely on feedback to help us to continuously improve. Our dedicated team value the importance of providing a varied Activities Programme to bring a sense of purpose, fun and laughter to the lives of residents and their loved ones.
Chesford Grange is a beautiful care home and my mother settled well as soon as she arrived there. It is extremely clean and the food is of a very high standard. Staff are always very pleasant and care for my mother very well. Lots of events are organised and special days are celebrated thoughtfully by the activities co-ordinator. We are always warmly greeted by the receptionist when we visit.
I very much appreciate you taking the time to write a review to feedback about your experience of the care at Chesford Grange. I am reassured to know that you feel the staff care for your mother well and that you feel welcome when you visit. My door is always open should you need to speak with me...
I live at Chesford Grange and I am very happy here. The staff are excellent I couldn't wish for anything better the love and respect I get from the staff from top to bottom is just wonderful. Nothing and I mean nothing is too much trouble for them. I just cant speak highly enough of them.
I am so pleased that you are happy here at Chesford Grange. The staff always speak so highly of you because you are such a lovely person to know and to care for. I know when I pass by your room you always seem so content and when we have our occasional chats, you always speak so highly of the...
Our Dad has been a resident here for just a year now and we can not complain about anything, his care is second to none, he is loved by the staff as if he were their own, his room is spacious, warm and spotlessly clean and his care needs are met to a very good standard on a daily basis.
The activities and entertainment are brilliant and one staff member in particular makes sure everyone takes part and has a great time.
We couldn't ask for better for our Dad, and for the way all the staff look after us too, keep up the good work you're all amazing
Thank you
Thank you so much for taking the time to write a review to feedback on your experience of the service provided at Chesford Grange. I think I speak on behalf of the team when I say that your dad is a pleasure to care for and that you and your family are amazing. Considering what you have been...
Beautifully kept, very clean, lovely and bright, staff very very pleasant and welcoming, caring and helpful.
Thank you so much for taking the time to write a review; it is very much appreciated. Your kind words will mean so much to the staff who work so hard for the wonderful residents we are privileged to care for.
Dad arrived at Chesford Grange at the end of 2023. I can't thank the carers/nurses enough for all they do. Nobody wants their loved one to have to go into care but I feel so relieved dad is being well looked after. They go above and beyond what is required so that residents feel more at home. There is such a lovely atmosphere when you walk in. Thank you to all.
It is reassuring to know that you feel your dad is being well cared for here at Chesford Grange. As the new manager in post, I look forward to getting to know you and your family so that together we can ensure the service provided continues to meet your dad's needs and expectations.
Worst care home ever. Staff tell lies to cover stuff up, had CQC involved multiple times. Rooms are not clean with coffee stains left for weeks. My mum left dirty on numerous occasions very little interaction from care assistants. Management don't want to listen either, never taking onus for their poor lack of care and lack of ability to be honest and upfront. Avoid at all costs, we don't have a choice to move mum now with her dementia but you have a choice where your relatives are treated with compassion and care, this is not the place.
As the new Manager here at Chesford Grange, I offer you my sincere apologies for the experience you describe. Whilst I cannot change the past, I can make a difference today and offer assurances about tomorrow and the weeks ahead in terms of ensuring that we work together to provide the best care...
I found the home to be a happy environment for my brother.
He seems very settled in there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 December 2024Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledInadequate
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chesford Grange Care Home.
There are no upcoming events for Chesford Grange Care Home.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: Capital Care Group
Accreditations
There are no accreditations posted yet for Chesford Grange Care Home.
Meet the Team (1)

I am delighted to be back at Chesford Grange where my journey with Capital Care Group once began. It is a beautiful home and I am proud to be leading the team once more.
Frequently Asked Questions about Chesford Grange Care Home
What types of Care is Chesford Grange Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chesford Grange Care Home have?
There are 74 Single Rooms.
What are the Facilities & Services at Chesford Grange Care Home?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chesford Grange Care Home to the centre of Stoke-on-Trent?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chesford Grange Care Home to verify any information. View our terms and conditions. Chesford Grange Care Home has an Enhanced Service -more info.