Chichester Grange

Grosvenor Road, Donnington, Chichester, PO19 8FP
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9.8 47 Reviews
  • Chichester Grange, Chichester
Chichester Grange provides quality care for older people in a luxurious setting. The experienced and committed team delivers the best in permanent and respite residential, nursing and specialist dementia care.

The care the team provides is fully tailored to the individual needs, interests and preferences of each resident. They are passionate about ensuring that residents and their families are fully involved in decisions around their care.

Residents can enjoy a range of luxury facilities including a hair and beauty salon, cinema room, café and inviting lounge areas. Outside there is a beautiful landscaped garden to explore. The team believes moving into a care home is just another part of life, and one that should be enjoyed to the full.
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Care Provided by Chichester Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1726
  • Self-Funded Residential Dementia Care: from £1821
  • Self-Funded Nursing Care: from £1991
  • Self-Funded Nursing Dementia Care: from £2086
  • RESPITE Self-Funded Residential Care: from £1936
  • RESPITE Self-Funded Residential Dementia Care: from £2031
  • RESPITE Self-Funded Nursing Care: from £2201
  • RESPITE Self-Funded Nursing Dementia Care: from £2296

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

These prices are only a guideline, please contact Chichester Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Nicola Burke (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with Ensuite Wet Room (74)

Chichester Grange Reviews (47)

9.8

Chichester Grange has a Review Score of 9.8 (9.781) out of 10, based on 23 reviews in the last 2 years.
Over all time Chichester Grange has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chichester Grange
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Total of 47, showing 1-20
Review from Susan R (Sister of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are thrilled with the care and kindness shown to our sister who has been a resident for 3 months. The staff really care, and take time to get to know residents, deploying their considerable skills and knowledge with, in our case, dementia.
Chichester Grange is beautifully kept, the grounds make
for wonderful garden walks in the fresh air, the cafe, for tea and cakes where residents and staff enjoy time together. It is all spotlessly clean with laundry delivered back to rooms, folded or hung ready for another day. Almost 2 activities, something for everyone, each day and films in the cinema. Our sister has settled really well after being on her own for 30 years. She would never eat at home, being too unsettled, but now loves the food offered and enjoys eating with others.
Our sister is loved, cared for, is safe and has never looked so well, free from the worries that beset her, on a daily basis, living on her own at home. We can't everyone at Chichester Grange enough.
Reply from Samantha Chandler, Reviews Team at Chichester Grange
Thank you so much for your wonderful review.
We're truly touched by your kind words and so happy to hear how well your sister is doing at Chichester Grange. It's lovely to know she's enjoying the…read more
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Review from Chiew L (Friend of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff has good soft skills dealing with customers ie holding the hands of customers and giving them assuring looks and making them feel at home. The staff also take initiatives to wheel bed ridden customers into dining lounges for social interactions.
Reply from Samantha Chandler, Reviews Team at Chichester Grange
We really appreciate you highlighting the way our team interacts with our residents. It's important to us that everyone feels comfortable and supported, and we're glad to hear that came through in…read more
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Review from L R (Sister of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been in the Care home a few months now. She is a little forgetful, but otherwise likes to be active. She is full of praise for the staff, the food and general care, but she is restless and feels somewhat regimented: television, sitting about , and singalongs are not really her cup of tea.
Having been in a residential apartment before coming to you, she enjoyed taking a taxi into the city, where she would visit the cathedral and listen to the music or walk around the park. She could also make tea or have a snack in her room when she wanted.
She loves the theatre and concerts,and has taken part in many activities in her full life.
Do you run a choir, or have local musicians in to perform in any way? Is there an art class where skills can be improved?
Are there visits to local places of interest?
Keeping active and stimulated seems vital to keep going, with something to look forward to during the week.
This is not a complaint, merely food for thought.
Reply from Samantha Debenham, Reviews Team at Chichester Grange
Thank you for sharing your thoughts regarding Chichester Grange. We greatly appreciate your kind words regarding our staff and the care your sister has received.

In regard to activities, we always…read more
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Review from Julie B (Sister of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has a profound learning disability and finding the best possible care has been challenging. I need not have worried as I found Chichester Grange! My sister has settled very well and all her needs are met and care exceeded. Thankfully she has settled well and all the staff are so friendly and
welcoming. She is very happy in her new surroundings and for someone who has always lived at home with parents, this is high praised indeed.
Reply from Jessica Barrett, Reviews Team at Chichester Grange
Thank you for taking the time to write a review, we are delighted your sister has settled well at Chichester Grange, we work hard to get to understand people's needs and treat them as individuals. I…read more
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Review from John L (Respite Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, nice place and gardens. Staff very helpful indeed. Most kind and gentle. Will come again to need to.
Reply from Jessica Barrett, Reviews Team at Chichester Grange
Thank you for your review and sharing your experience at Chichester Grange with us, it's lovely to hear you enjoyed the gardens and you found the staff kind and helpful, we do listen to feedback…read more
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Review from Rosemary B (Niece of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very helpful and caring members of staff!
More help is needed for patients who are restricted in bed due to injury, like helping them out of bed to sit in a chair for a period of the day, to keep their mobility.
The food for patients who have difficulty eating needs reviewing!
Example: Soup needs
sieving no stringing bits.
Sandwiches some just plain, no mustard, etc.
Reply from Samantha Debenham, Reviews Team at Chichester Grange
Thank you for taking the time to write us a review for Chichester Grange Care Home. We are very pleased that you felt that the team was helpful and caring to your family member. We apologise that you…read more
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Review from Liz S (Daughter of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is being well taken care of and it was lovely to have lunch with him and the other residents when we visited.
The view from his room is overlooking the garden which was full of daffodils this spring.
The staff continued to be very helpful to all my father's needs.
Reply from Caroline Thomas, Reviews Team at Chichester Grange
Thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Brendan C (Brother of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased with the care that my brother is getting from Chichester Grange. The staff are very helpful and friendly. The facilities are second to none and the activities provided keep him very entertained. He always seems happy when we visit and well fed and watered with a constant supply of tea
and goodies. I am very impressed with the laundry and labelling system, best ever from 18 years in various care homes. The staff pay very close attention to his personal care.
Highly recommend.
Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hello, thank you so much for your lovely review. We love having your brother stay with us and we are so pleased you are happy with the care he receives. Kind regards Caroline
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Review from C T (Daughter of Resident) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent a couple of days respite at Chichester Grange before he passed away peacefully as he would have wished. Dad was treated with the utmost care and dignity, as were we, his family. Although he did not get to enjoy all the home has to offer, I am sure he would have been happy there long
term, and we are very happy with the choice we made to go with Chichester Grange. Thank you to all the nursing and care staff who made my father's final journey a more peaceful one.
Reply from Reviews Team, Reviews Team at Chichester Grange
Thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Madalaine M (Wife of Resident) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but positive things to say about Chichester Grange - my husband's past experience was far from satisfactory - since moving into Chichester Grange he has received top-class care and kindness from everybody.
This is a very special place with very special staff - I would certainly recommend
it.
Reply from Nicola Toomer, Reviews Team at Chichester Grange
Thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Linda W (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial enquiry until Dad entered Chichester Grange, the care, attention to detail, compassion and understanding have been outstanding. The Customer Relations Managers are lovely. They spend so much time making sure you are happy with all the plans for your loved one and regularly check in
with you ensuring all is going well. Care staff are warm, caring and quick to put in place everything needed to ensure the safety and comfort of residents. They have developed a real interest and rapport with residents that is clear to see. The home manager is always available and is very approachable. Spotlessly clean, the home is beautiful, with different lounges, a library, cafe and cinema to share with your loved one when you visit. The Lifestyle Lead works hard to provide varied and enjoyable activities which residents engage well with. My relative has settled well and has a beautiful, spacious and comfortable room. We are pleased he is at Chichester Grange.
Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi Linda, thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more
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Review from Pauline S (Daughter of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent home and very kind, caring staff, it’s extremely clean with lots of activities for residents such as cinema, arts and crafts, they have entertainment and exercise classes, it has a lovely cafe with fresh cakes every day.
The gardens are large and very well maintained with lots of seating.
Dogs
are welcome. My mum settled in very quickly on the dementia ward to my relief and greets me with a big smile, she has made many friends now.
I would recommend this care home!
Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi Pauline thank you very much for taking the time to leave us feedback about your experience.
At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more
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Review from Nigel A (Son of Resident) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the whole experience of getting my mother placed in Chichester Grange care home and the care she has received since she first arrived in December 2023. I looked at several homes in the Chichester (and wider area), choosing Chichester Grange based on appearance, facilities and extensive
visits to view and discuss my Mother's needs.
Since placing my Mother in Chichester Grange I have been very happy with the professional and above all caring service from the staff. While my Mother has not been an active participant in the activities and social events due to poor health, the weekly newsletter shows an extensive and varied curriculum. The food choices are always good and the quality is excellent.
I would have no hesitation in recommending Chichester Grange to family and friends should they want to place a loved one into residential or nursing care.
Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi Nigel, thank you very much for taking the time to leave us feedback about your experience.
At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to…read more
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Review from Linda P (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
At a very emotional time of transferring my mother into a care home Chichester Grange were amazing to make this as easy as possible.
My mother has a lovely room with views of the garden. All the staff are wonderful, the residents are at the heart of everything they do. My mother is looked after in
a professional and caring way.
Visitors and family are all made welcome, Mother is visited by four different generations, her 4-year-old great-granddaughter loves to see Great Grandma in her new home.
I feel so blessed that we found Chichester Grange and highly recommended this wonderful care home.
Reply from Caroline Thoma, Reviews Team at Chichester Grange
Thank you for trusting us with the care of your mother.
Best wishes.
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Review from Alan H (Son of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been happy and content residents of the Grange for over a year now. I live in Australia and my children (their grandchildren) are scattered all over the world. We were all in the UK for Christmas and the staff at the Grange organised for us to have a private lunch in the bar area. As
it was the first time we had all been together for 4 years, it was a very special occasion. The Grange went to an extra effort to provide the right environment, type of food (and wine) and provided us with the privacy and support we needed. One of the staff came in on her day off to check that everything was running smoothly and the chef also checked that we were happy. It all made for a really happy and memorable occasion.
Reply from Caroline Thomas, Reviews Team at Chichester Grange
Thank you very much for taking the time to leave us feedback about your experience. We love having Mum and Dad in the home and seeing the family over Christmas was special.
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Review from J M (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Chichester Grange care home cannot be faulted for its cleanliness. Nor can it be faulted for the activities. The ladies who organise the activities are superb. The only negative I feel is that carers are so rushed off their feet that some residents do not get the attention they need. Also, I have witnessed
that at lunchtime, more carers are needed to hand out the food, and sometimes there is insufficient food for what the residents choose.
Having only just been introduced to the new manager, I can't starrate this yet.
Reply from Samantha Debenham, Reviews Team at Chichester Grange
Thank you for your feedback. We are delighted with the positive comments and scores for Chichester Grange, particularly for the activities and the cleanliness of the home. Regarding staffing levels, I…read more
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Review from Ian C (Son of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother has been a resident at the Grange for nearly a year. Initially, the change in circumstances took a little getting used to. Making a new life, later in life, can be challenging. However, Mother quickly settled into the routines of community living. Indeed the many communal areas, lounges, craft
room, cafe, hair salon, bar, dining rooms and cinema are a great opportunity to mix and chat. To encourage interaction, each day a variety of experiences are on offer.
The ensuite bedrooms provide a private space. The rooms are purpose-built with all that entails and give access to a small garden terrace which in turn leads to extensive and well-provisioned communal gardens.
To please all of the residents all of the time is a big ask. But the staff go over and beyond to keep the ship on an even keel. It's not a robotic factory, it's a community with lots of moving parts. Overall residents and staff all contribute to making it work. Well done to everyone.
Reply from Caroline Thomas at Chichester Grange
Thank you very much for taking the time to leave us feedback about your experience. Thank you so much for your 5-star review. We are so pleased that Mum and the family are happy with Chichester…read more
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Review from Sylvie B (Wife of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident for 6 months and has taken some time to settle, but with the help of the staff he is now content. I have always found the staff to be helpful and friendly. Over the last 6 months there were senior management issues, which was noticeable on occasions. However, the remaining
staff with their wholehearted commitment and experience held things together. The accommodation and facilities at Chichester Grange are excellent and the events manager is always introducing different activities to engage with the residents and one another.
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Review from Allyson W (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care my father gets at the home. All the carers are very friendly and helpful. I am particularly happy with the care and attention given by the lifestyle lead, she is so approachable, caring and always happy to stop and have a chat. She has made the transition for Dad from his
own home to the care home seamless and pain-free. Thank you.
Reply from Caroline Thomas at Chichester Grange
Thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that everyone at Chichester Grange is happy, friendly and helpful, this is something we…read more
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Review from Beverley C (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am just happy that my dad is happy. All the carers are very friendly, smiley and welcoming. The Lifestyle Lead is particularly lovely and is absolutely fantastic with all the residents. She is attentive and understanding of each and everyone's particular needs. Thank you!
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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Chichester Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Chichester Grange is calculated as follows: ( (218 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 269 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chichester Grange is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

Nikki

Nikki Burke

Job Title: Home Manager

I qualified as a Registered General Nurse in Brighton in 1988, and I have been in the role of Home Manager since 2006, working for various care providers.


I worked for Care UK previously between 2012 and 2015.


When I was contacted to rejoin in 2018, I jumped at the chance to return to a provider that has a vision and values that align with my own.


As Home Manager, you need to be focused, dynamic and able to multitask but also have a vision and a sense of humour. It’s a bit like being an orchestra conductor – you need to be able to oversee different aspects of the home, whilst keeping the whole home working as one to make sweet music.


I love being part of this team, especially when we work as one. I feel proud every day knowing that we make a difference in residents’ lives.


Outside of work, I love spending time in the countryside and walking with my husband and our dog Pixie. The New Forest is my favourite place, and we often pop there for a day or an overnight trip.

Frequently Asked Questions about Chichester Grange

What types of Care is Chichester Grange registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chichester Grange have?

There are 75 Single Rooms.

What are the Facilities & Services at Chichester Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chichester Grange to the centre of Chichester?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

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