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Chichester Grange

Grosvenor Road, Donnington, Chichester, West Sussex PO19 8FP
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The staff were kind, welcoming and reassuring. The entire team at Chichester Grange really impressedJoanna G(Daughter of Resident/Service User)
Chichester Grange, Chichester
Chichester Grange, Chichester
Chichester Grange, Chichester

Chichester Grange provides quality care for older people in a luxurious setting. The experienced and committed team delivers the best in permanent and respite residential, nursing and specialist dementia care.

The care the team provides is fully tailored to the individual needs, interests and preferences of each resident. They are passionate about ensuring that residents and their families are fully involved in decisions around their care.

Residents can enjoy a range of...  

Care Provided by Chichester Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,726From £1,941
Residential Dementia CareFrom £1,821From £2,048
Nursing CareFrom £1,991From £2,239
Nursing Dementia CareFrom £2,086From £2,346
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Chichester Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nicola Burke(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (74)

Chichester Grange Reviews (60)

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9.9

Chichester Grange has a Review Score of 9.9 (9.850) out of 10, based on 18 reviews in the last 2 years. Over all time Chichester Grange has 60 reviews.

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Review from Brendan C (Brother of Resident) published on 10 June 2024 Submitted via Website
Overall Experience
I am so pleased with the care that my brother is getting from Chichester Grange. The staff are very helpful and friendly. The facilities are second to none and the activities provided keep him very entertained. He always seems happy when we visit and well fed and watered with a constant supply of tea and goodies. I am very impressed with the laundry and labelling system, best ever from 18 years in various care homes. The staff pay very close attention to his personal care.

Highly recommend.

Reply from Caroline Thomas, Reviews Team at Chichester Grange

Hello, thank you so much for your lovely review. We love having your brother stay with us and we are so pleased you are happy with the care he receives. Kind regards Caroline

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Review from C T (Daughter of Resident) published on 26 April 2024 Submitted via Website
Overall Experience

My father spent a couple of days respite at Chichester Grange before he passed away peacefully as he would have wished. Dad was treated with the utmost care and dignity, as were we, his family. Although he did not get to enjoy all the home has to offer, I am sure he would have been happy there long term, and we are very happy with the choice we made to go with Chichester Grange. Thank you to all the nursing and care staff who made my father's final journey a more peaceful one.

Reply from Reviews Team, Reviews Team at Chichester Grange

Thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was a genuine pleasure to look after your...  

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Review from Madalaine M (Wife of Resident) published on 23 April 2024 Submitted via Website
Overall Experience
I have nothing but positive things to say about Chichester Grange - my husband's past experience was far from satisfactory - since moving into Chichester Grange he has received top-class care and kindness from everybody.

This is a very special place with very special staff - I would certainly recommend it.

Reply from Nicola Toomer, Reviews Team at Chichester Grange

Thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Linda W (Daughter-in-law of Resident) published on 6 March 2024 Submitted via Website
Overall Experience

From the initial enquiry until Dad entered Chichester Grange, the care, attention to detail, compassion and understanding have been outstanding. The Customer Relations Managers are lovely. They spend so much time making sure you are happy with all the plans for your loved one and regularly check in with you ensuring all is going well. Care staff are warm, caring and quick to put in place everything needed to ensure the safety and comfort of residents. They have developed a real interest and rapport with residents that is clear to see. The home manager is always available and is very approachable. Spotlessly clean, the home is beautiful, with different lounges, a library, cafe and cinema to share with your loved one when you visit. The Lifestyle Lead works hard to provide varied and enjoyable activities which residents engage well with. My relative has settled well and has a beautiful, spacious and comfortable room. We are pleased he is at Chichester Grange.

Reply from Caroline Thomas, Reviews Team at Chichester Grange

Hi Linda, thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Pauline S (Daughter of Resident) published on 16 February 2024 Submitted via Website
Overall Experience
Excellent home and very kind, caring staff, it’s extremely clean with lots of activities for residents such as cinema, arts and crafts, they have entertainment and exercise classes, it has a lovely cafe with fresh cakes every day.
The gardens are large and very well maintained with lots of seating.
Dogs are welcome. My mum settled in very quickly on the dementia ward to my relief and greets me with a big smile, she has made many friends now.

I would recommend this care home!

Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi Pauline thank you very much for taking the time to leave us feedback about your experience.

At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Nigel A (Son of Resident) published on 12 February 2024 Submitted via Website
Overall Experience
Very pleased with the whole experience of getting my mother placed in Chichester Grange care home and the care she has received since she first arrived in December 2023. I looked at several homes in the Chichester (and wider area), choosing Chichester Grange based on appearance, facilities and extensive visits to view and discuss my Mother's needs.
Since placing my Mother in Chichester Grange I have been very happy with the professional and above all caring service from the staff. While my Mother has not been an active participant in the activities and social events due to poor health, the weekly newsletter shows an extensive and varied curriculum. The food choices are always good and the quality is excellent.

I would have no hesitation in recommending Chichester Grange to family and friends should they want to place a loved one into residential or nursing care.

Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi Nigel, thank you very much for taking the time to leave us feedback about your experience.
At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Kind regards.

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Review from Linda P (Daughter of Resident) published on 30 January 2024 Submitted via Website
Overall Experience
At a very emotional time of transferring my mother into a care home Chichester Grange were amazing to make this as easy as possible.
My mother has a lovely room with views of the garden. All the staff are wonderful, the residents are at the heart of everything they do. My mother is looked after in a professional and caring way.
Visitors and family are all made welcome, Mother is visited by four different generations, her 4-year-old great-granddaughter loves to see Great Grandma in her new home.

I feel so blessed that we found Chichester Grange and highly recommended this wonderful care home.

Reply from Caroline Thoma, Reviews Team at Chichester Grange
Thank you for trusting us with the care of your mother.

Best wishes.

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Review from Alan H (Son of Resident) published on 19 January 2024 Submitted via Website
Overall Experience

My parents have been happy and content residents of the Grange for over a year now. I live in Australia and my children (their grandchildren) are scattered all over the world. We were all in the UK for Christmas and the staff at the Grange organised for us to have a private lunch in the bar area. As it was the first time we had all been together for 4 years, it was a very special occasion. The Grange went to an extra effort to provide the right environment, type of food (and wine) and provided us with the privacy and support we needed. One of the staff came in on her day off to check that everything was running smoothly and the chef also checked that we were happy. It all made for a really happy and memorable occasion.

Reply from Caroline Thomas, Reviews Team at Chichester Grange

Thank you very much for taking the time to leave us feedback about your experience. We love having Mum and Dad in the home and seeing the family over Christmas was special.

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Review from J M (Daughter of Resident) published on 13 December 2023 Submitted via Website
Overall Experience
Chichester Grange care home cannot be faulted for its cleanliness. Nor can it be faulted for the activities. The ladies who organise the activities are superb. The only negative I feel is that carers are so rushed off their feet that some residents do not get the attention they need. Also, I have witnessed that at lunchtime, more carers are needed to hand out the food, and sometimes there is insufficient food for what the residents choose.

Having only just been introduced to the new manager, I can't starrate this yet.

Reply from Samantha Debenham, Reviews Team at Chichester Grange

Thank you for your feedback. We are delighted with the positive comments and scores for Chichester Grange, particularly for the activities and the cleanliness of the home. Regarding staffing levels, I would like to assure you that we do a full dependency analysis for each resident, which is used to...  

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Review from Ian C (Son of Resident) published on 7 December 2023 Submitted via Website
Overall Experience
Mother has been a resident at the Grange for nearly a year. Initially, the change in circumstances took a little getting used to. Making a new life, later in life, can be challenging. However, Mother quickly settled into the routines of community living. Indeed the many communal areas, lounges, craft room, cafe, hair salon, bar, dining rooms and cinema are a great opportunity to mix and chat. To encourage interaction, each day a variety of experiences are on offer.
The ensuite bedrooms provide a private space. The rooms are purpose-built with all that entails and give access to a small garden terrace which in turn leads to extensive and well-provisioned communal gardens.

To please all of the residents all of the time is a big ask. But the staff go over and beyond to keep the ship on an even keel. It's not a robotic factory, it's a community with lots of moving parts. Overall residents and staff all contribute to making it work. Well done to everyone.

Reply from Caroline Thomas, at Chichester Grange

Thank you very much for taking the time to leave us feedback about your experience. Thank you so much for your 5-star review. We are so pleased that Mum and the family are happy with Chichester Grange. We love having her here and seeing you all visit.

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Review from Sylvie B (Wife of Resident) published on 7 December 2023 Submitted via Website
Overall Experience

My husband has been a resident for 6 months and has taken some time to settle, but with the help of the staff he is now content. I have always found the staff to be helpful and friendly. Over the last 6 months there were senior management issues, which was noticeable on occasions. However, the remaining staff with their wholehearted commitment and experience held things together. The accommodation and facilities at Chichester Grange are excellent and the events manager is always introducing different activities to engage with the residents and one another.

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Review from Allyson W (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

I am very happy with the care my father gets at the home. All the carers are very friendly and helpful. I am particularly happy with the care and attention given by the lifestyle lead, she is so approachable, caring and always happy to stop and have a chat. She has made the transition for Dad from his own home to the care home seamless and pain-free. Thank you.

Reply from Caroline Thomas, at Chichester Grange

Thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that everyone at Chichester Grange is happy, friendly and helpful, this is something we pride ourselves on. The team works well together to achieve this. Thank you again for your lovely words.

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Review from Beverley C (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card
Overall Experience

I am just happy that my dad is happy. All the carers are very friendly, smiley and welcoming. The Lifestyle Lead is particularly lovely and is absolutely fantastic with all the residents. She is attentive and understanding of each and everyone's particular needs. Thank you!

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Review from Elizabeth W (Daughter of Resident) published on 5 December 2023 Submitted via Website
Overall Experience

My mother moved in as a full time resident in February 2023. She says 'they are very nice people here and it is very comfortable living here. The food is good and I can choose what I want. I like the fact everyone smiles at me and says hello in corridors. I take part in Chair Yoga and enjoy the Live Music at The Grange. Everyone is trying to make it a happy place.'

Reply from Reviews Team, Reviews Team at Chichester Grange

Thank you very much for your lovely review. We are pleased that Mum finds Chichester Grange a very happy place. Our activities schedule is planned around our residents' requirements and the chair yoga led by Sue is outstanding. Best wishes, Customer Relations Manager.

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Review from Tina C (Niece of Resident) published on 1 December 2023 Submitted via Website
Overall Experience

Our family were thrilled to find Chichester Grange as it's proved to be the best place for Aunt. Very caring staff from management to carers and laundry team. Has a warm, homely feel with a café for family and friends to enjoy a cuppa and snack with their loved ones. Would highly recommend.

Reply from Reviews Team, Reviews Team at Chichester Grange

Thank you so much for your positive review for your aunt. We are a caring, friendly team and we are always happy to welcome family into our cafe. Best wishes, Customer Relations Manager.

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Review from Dee D (Friend of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

Our friend and neighbour decided to move into The Grange after having a few falls at home and it was the best decision she had made (her words not ours). We, as neighbours, visit regularly and are always given a warm welcome and a friendly smile from all the staff members who also interact with us and we can have a good chat over coffee and cake, which is available to both residents and visitors in beautiful and relaxing surroundings. Our neighbour has high praise for all the staff members, especially the chef who offers a variety of different meals so everyone is catered for. We often chat to other residents so it makes for a really lovely afternoon visit to listen to life stories. All in all, our neighbour is happy, her family are happy in the knowledge that she is in surroundings where her well-being is first and foremost.

Reply from Reviews Team, Reviews Team at Chichester Grange

Thank you so much for your lovely positive review. We are pleased that you make use of our cafe so well and that you would recommend us to your family and friends. Best wishes, Customer Relations Manager.

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Review from Tonie E (Son-in-law of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

Very happy with the care my father-in-law is receiving. He has improved his motor skills since moving to Chichester Grange and the staff are very caring and motivated to get him out of his room as often as possible. He enjoys his meals and clears his plates with ease. The grounds are exceptional and a lovely setting to walk him around in.

Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi and thank you very much for taking the time to leave us feedback about your experience.

At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...  

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Review from A P (Resident / Service User) published on 4 October 2023 Submitted via Postal Card
Overall Experience

I have a wonderful garden room. I enjoy meeting friends in the cafe. I love walking in the garden. I am very happy here.

Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi and thank you very much for taking the time to leave us feedback about your experience.

At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...  

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Review from Sandra B (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card
Overall Experience

My mum appears to be happy and her needs are met. She enjoys the activities and interacting with other residents and staff. Mum enjoyed the trip to the theatre.

Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi and thank you very much for taking the time to leave us feedback about your experience.

At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look...  

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Review from Tony D (Resident / Service User) published on 4 October 2023 Submitted via Postal Card
Overall Experience

The building is very well designed and the grounds are lovely and well maintained. All the staff are good at their individual jobs and really friendly.

Reply from Caroline Thomas, Reviews Team at Chichester Grange
If you would like to provide us any further specific feedback, please use the feedback form on our Care UK web page.
Thank you for your time, and we look forward to hearing from you.

Many thanks, the Care UK team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chichester Grange.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Chichester Grange.

Meet the Team (1)

Nikki Burke
Nikki BurkeJob Title:Home Manager

I qualified as a Registered General Nurse in Brighton in 1988, and I have been in the role of Home Manager since 2006, working for various care providers.

I worked for Care UK previously between 2012 and 2015.

When I was contacted to rejoin in 2018, I jumped at the chance to return to a provider that has a vision and values that align with my own.

As Home Manager, you need to be focused, dynamic and able to multitask but also have a vision and a sense of humour. It’s a bit like being an orchestra conductor – you need to be able to oversee different aspects of the home, whilst keeping the whole home working as one to make sweet music.

I love being part of this team, especially when we work as one. I feel proud every day knowing that we make a difference in residents’ lives.

Outside of work, I love spending time in the countryside and walking with my husband and our dog Pixie. The New Forest is my favourite place, and we often pop there for a day or an overnight trip.

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