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Chichester Grange

Grosvenor Road, Donnington, Chichester, West Sussex PO19 8FP
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The staff were kind, welcoming and reassuring. The entire team at Chichester Grange really impressedJoanna G(Daughter of Resident/Service User)
Chichester Grange, Chichester
Chichester Grange, Chichester
Chichester Grange, Chichester

Chichester Grange provides quality care for older people in a luxurious setting. The experienced and committed team delivers the best in permanent and respite residential, nursing and specialist dementia care.

The care the team provides is fully tailored to the individual needs, interests and preferences of each resident. They are passionate about ensuring that residents and their families are fully involved in decisions around their care.

Residents can enjoy a range of...  

Care Provided by Chichester Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 75 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,726From £1,941
Residential Dementia CareFrom £1,821From £2,048
Nursing CareFrom £1,991From £2,239
Nursing Dementia CareFrom £2,086From £2,346
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any

other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Chichester Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Nicola Burke(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (75)
  • Single Rooms with ensuite Wet Room (74)

Chichester Grange Reviews (60)

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9.9

Chichester Grange has a Review Score of 9.9 (9.850) out of 10, based on 18 reviews in the last 2 years. Over all time Chichester Grange has 60 reviews.

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Review from Tim R (Son of Resident) published on 18 September 2023 Submitted via Website
Overall Experience

My mum, who is in her nineties, has been a resident at Chichester Grange since December 2021. She enjoys living there and reminds me nearly every time I visit that she is very happy and lucky to be in such a good care home. Mum has many opportunities to take part in the activities which are there for her to enjoy, with help from the staff members when needed. She has rekindled her love of embroidery and takes part in all the various crafts too. She appreciates the care and the encouragement from all of the staff, who are motivated towards making her happy and contented and wishes to thank the good people of Chichester Grange - she loves it there!

Reply from Caroline Thomas, Reviews Team at Chichester Grange

Hi, thank you very much for taking the time to leave us feedback about your experience. At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us any further...  

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Review from Valerie C (Wife of Resident) published on 12 June 2023 Submitted via Website
Overall Experience

My husband had his third stay at the Chichester Grange Care Home for respite care and the standard of care and comfort are superb. My husband has dementia but was treated with respect, dignity and good humour. His room was clean and spacious. He said that the staff were so kind to him and I noticed that the atmosphere in the Grange is happy and relaxed. Excellent management and all staff.

Reply from Emma Clarke, Reviews Team at Chichester Grange
Hi Valerie, thank you very much for taking the time to leave us feedback about your experience.
At Chichester Grange Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Vanessa T (Daughter of Resident) published on 2 May 2023 Submitted via Website
Overall Experience
Chichester Grange Care Home is the epitome of what a good care and nursing home should be. With its excellent facilities and genuine, caring and professional team who go that extra mile to provide a very comfortable, clean, safe and supportive environment.
My father and I were relieved he was able to move here after his time spent in another care home. From day one, he was made to feel special, with lovely carers who made sure my father's needs, comfort and dignity were always met.
With a dementia diagnosis, he was treated with respect and felt his views and requests were listened to, his safety was always at the forefront of his care at this home.
I was able to visit most days and always made welcome, we enjoyed cappuccinos in the cafe, time spent in the lovely, wheelchair-friendly gardens, we had lunches and I was able to join him with activities.
The nursing and management were very approachable would update me regularly on my father's care.

Thank you to a very special home.

Reply from Caroline Thomas, Reviews Team at Chichester Grange
Hi Vanessa, thank you very much for taking the time to leave us feedback about your experience.
At Chichester Grange Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time and we look forward to hearing from you.

Many thanks, the Care UK team.

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Review from Gerry H (Son of Resident) published on 14 April 2023 Submitted via Website
Overall Experience
All the staff and carers are very helpful and professional. I moved my father here from one of the best homes in South London and the standard of care at Chichester Grange Care Home is just good.

Communication is very good and l always feel listened to.

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Review from Kate P (Resident / Service User) published on 14 April 2023 Submitted via Website
Overall Experience

I am very happy with the food here and the staff are excellent. My bedroom is comfortable. I take part in activities such as quizzes and exercises. I like to sit in the cafe downstairs, read the newspaper and watch the world go by. The facilities are good and I have settled in very well.

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Review from Charlotte M (Daughter of Resident) published on 23 January 2023 Submitted via Website
Overall Experience

When you walk into Chichester Grange Care Home it is like walking into a hotel. But is that where you would really be looking for the best care for a loved one? For me, it was 100% about what happened beyond the entrance that mattered and that is why I would recommend Chichester Grange without reservation. My father was there for eleven weeks and from day one he was treated with kindness, compassion, patience and thoughtfulness by all the wonderful staff. Whenever we visited, we were always greeted with smiles and listening ears. I knew I could always ask any questions, which I did, and also raise any concerns. The only concern I had was addressed immediately with a very positive outcome. There were no restrictions with visiting hours, indeed my son had a couple of full English breakfasts during the cricket test match so that he could watch it with my father, a very special opportunity for them both. At the end, not only was my father treated with so much respect and dignity, so was I. All our wishes were granted. Thank you.

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Review from Valerie A (Daughter of Resident) published on 12 December 2022 Submitted via Postal Card
Overall Experience
I am very satisfied and recommend this beautiful care home.
Well done, and keep up the hard effort.

Thank you very much to all the kind staff here.

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Review from J S (Resident / Service User) published on 31 October 2022 Submitted via Postal Card
Overall Experience

I feel very comfortable, healthy and happy here. The staff are kind, understanding and helpful. Food is superb. The activities are enjoyable, I have been to the theatre and shopping in Chichester. I enjoy the company of the other residents.

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Review from David H (Son of Resident) published on 21 October 2022 Submitted via Website
Overall Experience

Both my parents are at Chichester Grange Care Home and they are really happy. The facilities are fantastic and the staff are really attentive and have gone out of their way to make my parents feel welcome and settled in quickly. The whole place has a really great informal 'hotel' feel to it which my mum loves. It's new so this comes with the upside of it being fresh but it also requires some patience as staff and systems are bedded in. But I can't rate it highly enough.

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Review from Linda N (Daughter of Resident) published on 7 October 2022 Submitted via Website
Overall Experience

Absolutely amazing home. My mum has settled there really well. The staff are so lovely and friendly and very genuine. It has a really lovely feel to the place. Mum is so well looked after and always looks so well. We looked at various homes and this is by far the best and would definitely recommend.

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Review from Peter E (Husband of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

I am impressed with the way the staff have helped my wife settle and have encouraged her to mix with other residents and take part in activities. I am confident she is in a much safer place now with trained staff available to help her when needed and in a comfortable, friendly and well equipped environment. I found it very hard to make the change but after a couple of months am more than satisfied that it was in my wife's best interests and sadly mine as well.

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Review from P Y (Resident / Service User) published on 10 June 2022 Submitted via Postal Card
Overall Experience

I had a good stay; I was very happy here. The gardens are lovely, and the food was plentiful. The carers are very kind.

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Review from Vivienne C (Daughter of Resident) published on 8 June 2022 Submitted via Postal Card
Overall Experience

Dad has been at Chichester Grange since April and has settled well. The environment is warm and the staff are efficient and caring. I feel that a weight has been taken off my shoulders knowing that he is safe and cared for in this extended family! Thank you.

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Review from A P (Daughter of Resident) published on 25 May 2022 Submitted via Website
Overall Experience
Beautiful rooms and environment.
Very caring, positive staff group.
Made to feel welcome from day one.

My father decided to stay as a permanent resident after a period of respite and has thrived both physically and mentally.

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Review from Sally P (Daughter of Resident) published on 3 May 2022 Submitted via Website
Overall Experience

I have found all staff from those in reception to those directly involved in care, friendly, approachable and keen to help. Equally important is that mum has reported on several occasions how kind everyone is to her. The cleanliness of the resident's area always appears to be of a high standard. The staff always ask mum if it’s a good time to clean her room. I find it difficult to be able to comment on the food that mum has as she tends to have forgotten by the time I ask her! Mum has a small appetite and the importance of plating up her food on a small, hot plate cannot be over-emphasised in the process of encouraging and actually getting her to eat. Another resident suggested to me that mum should ask for small servings. With Dementia, she may not always think or remember to do this. I am very happy that she goes to eat with the other residents. The garden and outside areas are very nice. Mum would like to see the fountain working soon!

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Review from Virginia J (Daughter of Resident) published on 2 May 2022 Submitted via Website
Overall Experience

I have found the people at Chichester Grange to be professional and welcoming, from the friendly reception at the door to the chef, the cleaning staff, management and nursing personnel. Since December, the staff have taken the best and kindest care of my parent. I have only good things to say.

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Review from Anne G (Daughter of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

All of the staff are so kind and have taken care of all the little details necessary to make my Mum feel settled into her lovely, very comfortable room and new home, during the last 4-weeks. The atmosphere is very relaxed and the decor and garden areas are particularly beautiful! The nursing staff are also excellent so I feel very confident that my Mum is receiving excellent care. Mealtimes are sociable as residents are encouraged to eat together in the dining room, and therefore make new friends, as well as meet old local friends who they may not have seen for a few years! All facilities are spotlessly clean, with spacious corridors and communal areas, for very easy wheelchair access. After a very stressful period trying to choose the right home, I am very confident that we made the right decision!

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Review from P R (Great-Nephew of Resident) published on 25 April 2022 Submitted via Website
Overall Experience

We recently moved my great uncle into the home at very short notice and the team were fantastic at accommodating this quick move, going the extra mile to actually physically help him pack up and move as I live a long way away.

The home itself is beautifully decorated to a very high standard and every member of staff we have met so far has been super friendly and very caring.

My great uncle seems to be having 3x 3-course meals daily and has regained his appetite and although there are fewer men than women currently, the home has already gone to some lengths to try and facilitate opportunities for him to make new friends.

One week in, so far so good!

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Review from Lucy E (Daughter of Resident) published on 24 April 2022 Submitted via Website
Overall Experience

My mother moved to the home as a new resident in December 2021 once it opened. She was swiftly welcomed to the home and enjoys every aspect of it. We were not aware that her previous caregiver had left her with pressure sores which Chichester Grange has advised us of. Along with providing a different bed type and chair. They do care plans for residents and review them regularly, listen to their wishes, help them with their independence, and love and care for them, nothing is too much trouble. The staff are hard-working, friendly, respectful, happy and welcoming. The rooms are well-appointed and warm. Each room has its own bathroom and residents are treated at all times with respect and dignity. The care home staff are trained well and the care home is part of one of the largest care home groups Care UK. This home welcomes good and bad feedback and acts on it. They have an admin team, management team and several cleaners. The home Is spotless. All staff adhere to stringent Covid-19 guidelines. Mum is very happy.

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Review from Paul T (Son of Resident) published on 24 April 2022 Submitted via Website
Overall Experience

Mum had a fall and a difficult time in the hospital, the wait time for NHS respite was up to 6-weeks so having had a look around locally in Chichester we found Chichester Grange which is on the site of an old hospice. Brand new and its facilities are excellent. The rooms are well laid out, the gardens are beautifully landscaped, and they have a coffee shop, bar and dining rooms, all of which are great. Mum is in mainly for respite care and some nursing support. Probably my greatest praise goes towards the staff, nothing has been too much trouble and Mum, who is 94-years old is on the mend. I'm not sure what others' experience of the NHS care has been like but it was a massive relief to get Mum out of the hospital to somewhere which is more appropriately staffed to look after the elderly. I would recommend Chichester Grange.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (45) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Chichester Grange.

Awards / Recognitions (119)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Chichester Grange.

Meet the Team (1)

Nikki Burke
Nikki BurkeJob Title:Home Manager

I qualified as a Registered General Nurse in Brighton in 1988, and I have been in the role of Home Manager since 2006, working for various care providers.

I worked for Care UK previously between 2012 and 2015.

When I was contacted to rejoin in 2018, I jumped at the chance to return to a provider that has a vision and values that align with my own.

As Home Manager, you need to be focused, dynamic and able to multitask but also have a vision and a sense of humour. It’s a bit like being an orchestra conductor – you need to be able to oversee different aspects of the home, whilst keeping the whole home working as one to make sweet music.

I love being part of this team, especially when we work as one. I feel proud every day knowing that we make a difference in residents’ lives.

Outside of work, I love spending time in the countryside and walking with my husband and our dog Pixie. The New Forest is my favourite place, and we often pop there for a day or an overnight trip.

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