Dashwood Manor

Bradley Way, Basingstoke RG23 7GF
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9.8 66 Reviews
  • Dashwood Manor, Basingstoke
Dashwood Manor in Basingstoke focuses on older people’s care, health and wellbeing in beautiful surroundings. The highly experienced team offers a wide range of permanent and respite care services, including residential, nursing and dementia care. They also offer sensitive end of life care.

Residents can enjoy a range of luxury facilities including a café, cinema and hair and beauty salon. Outside there are secure, landscaped gardens for residents to enjoy. Each bedroom is beautifully furnished and has its own en-suite wet room.

The team takes the time to get to know your loved one so that they can deliver personalised care and lifestyle plans to suit each individual, so every resident can live each day in exactly the way they want.
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Care Provided by Dashwood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1845
  • Self-Funded Residential Dementia Care: from £1940
  • Self-Funded Nursing Care: from £2110
  • Self-Funded Nursing Dementia Care: from £2205
  • RESPITE Self-Funded Residential Care: from £2055
  • RESPITE Self-Funded Residential Dementia Care: from £2150
  • RESPITE Self-Funded Nursing Care: from £2320
  • RESPITE Self-Funded Nursing Dementia Care: from £2415

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Dashwood Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Totka Zhelyazkova (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Dashwood Manor Reviews (66)

9.8

Dashwood Manor has a Review Score of 9.8 (9.768) out of 10, based on 32 reviews in the last 2 years.
Over all time Dashwood Manor has 66 reviews.

Overall Experience
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Reviewer Connection to Dashwood Manor
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Total of 66, showing 1-20
Review from Marcus A (Son of Resident) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent the last few years of his life in Dashwood and as a family we all felt he was safe, secure and cared for. He was a fussy eater but through the imagination and skill of the kitchen staff he enjoyed a varied diet of well-cooked and served meals. He was always wearing clean clothes, and
his room and bathroom were always clean and tidy. The lifestyle team organise a vast range of activities both on and off site. Whenever we visited, we were always met with a warm friendly smile and greeting from all staff.
Dashwood has a fantastic team of committed, caring and empathetic staff, who all go the extra mile for the residents, giving them as much independence and dignity as possible. Moreover, as a family we felt supported when we visited.
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Review from Michéle O (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the care that Dashwood carers and entertainment staff have given to my relative. Always on hand to discuss any concerns or wishes and always give their best for her. She is very happy at Dashwood and they provide the greatest of care whilst being extremely empathetic to my relative.
Dashwood is always presented as so clean and inviting.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hello Michele
Thank you so much for your kind words. We're delighted to hear how happy your relative is at Dashwood Manor and that our carers and entertainment team are making such a difference. It…read more
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Review from J M (Daughter of Resident) published on 2 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall my mum's experience has been good since being a resident. There are a couple of things that need to be looked at, but on the whole my mum is being looked after well and the staff are extremely friendly and helpful
Reply from Samantha Debenham, Reviews Team at Dashwood Manor
Thank you for sharing your thoughts regarding Dashwood Manor. We are pleased that your mother's experience has been overall positive. We would appreciate the opportunity to learn more about your…read more
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Review from Valerie V (Niece of Resident) published on 28 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is to much trouble the staff are kind and caring and helped my aunt settle into Dashwood Manor, she is happy and as I don't live near I can relax knowing she is in good hands.
My aunt has been very ill recently and not only did they care for her but made sure I was informed and checked I was
okay.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hi Valerie
Thank you so much for your kind words. We're delighted to hear that your aunt has settled in happily at Dashwood Manor and that our team has been able to support both her and you during…read more
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Review from Paul M (Son-in-law of Resident) published on 28 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Dashwood for two and a half years with Dementia/Alzheimers and she could not be in a better place. As a former Mayor of Basingstoke, I had the honor to visit many Care facilities in and around the town and can honestly say Dashwood Manor was number 1. When Mum needed to move to into
Care, we placed her in Dashwood for Respite for a month and she expressed her wish to stay. The care provided at in all respects is second to none, the families of Residents are warmly welcomed at all times as part of the Dashwood 'family' and the family events are wonderful. Mum could not be in a better place to cater for all her needs by very caring staff at all levels.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hi Paul M (son-In-Law Of Resident)
Thank you so much for sharing such heartfelt words. We are truly honoured that your mum (mother in-law) chose to make Dashwood Manor her home and that she…read more
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Review from J M (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Dashwood Manor for 3 years and is settled and happy. As a family, we know that when we are not around that she is cared for and well loved. The home has a warm and cosy vibe and is well maintained to high standards. They have a variety of different events for the residents daily and
are encouraged to join in, they have plenty of outside entertainment, which is popular. This care home even puts on evening events for families eg Fish & Chips and a Quiz Night and Curry and Bingo, so that relatives can get to know one another and can chat to each other about their shared experiencies, when they see each other on other ocassions. All the staff are friendly and ready to help or listen at anytime, they join in with the activities so that both residents and families know them well - nothing is too much. I can spend time with own family too, knowing that mum is happy.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hello
Thank you very much for taking the time to share your kind words. We are so pleased to hear that your mum is happy and settled at Dashwood Manor, and that you and your family feel reassured…read more
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Review from Caroline N (Granddaughter of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Dashwood Manor highly enough. My Gran has been there for over 2 years now and it truly is like home from home. The care is fabulous and the team are like extended family. That's at every level. The home is beautiful, clean, comfortable & a joy to visit. I'm thinking of reserving
my own room in advance
Thankyou all for the wonderful care you give
Kind regards
Caroline
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you so much, Caroline, for your wonderful feedback. We are delighted to hear that your gran feels at home here at Dashwood Manor and that you and your family feel so welcomed and supported.…read more
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Review from S C (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and efficient staff during my fathers stay at Dashwood manor . The room and public areas are always kept clean and tidy . We've had no complaints about our fathers care in the two years he's been a resident
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Hello
Thank you for taking the time to share your kind feedback. We are so pleased to hear that your father has felt well cared for during his two years with us at Dashwood Manor. It's wonderful to…read more
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Review from S P (Daughter of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, we are pleased with Mums care. Sometimes Mum has her day clothes over her pyjamas, perhaps she can be encouraged to take her pyjamas off. Also, a dead plant stayed in mums room for some time, I was surprised it hadn't been taken away. When Mum runs out of toothpaste and shower gel we do replace
when asked. But I am surprised basics are not included and spare supplies aren't kept on site for the use of. It's a good job we are local so can replenish these for her. Also, it is a shame that Mums personal items go missing. Clothes and jewellery, she is still missing her Radley watch.
Reply from Samantha Debenham, Reviews Team at Dashwood Manor
Thank you for taking the time to share your feedback regarding Dashwood Manor with us. We're very pleased to hear that overall, you are satisfied with the care provided for your mother.

We…read more
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Review from S G (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Celebrating mum's 103rd birthday today has been a wonderful experience for mum and the entire family. The staff have gone to a great deal of effort to make it a special day.
Everyone in the team at Dashwood shows genuine care for my mum every day. I am very grateful for all they do.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us such positive feedback. It was a pleasure for us all to be included in your mum's birthday celebrations and to see your mum's delight at receiving…read more
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Review from E M (Niece of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit to care home and was delighted to say that is a lovely place, everyone is so friendly and staff couldn't do enough for everyone. Great little kitchen area to help yourself to tea, coffee, juice and lovely eats. Wouldn't hesitate to recommend this home.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us feedback about your visit to Dashwood Manor. The Chef is pleased that you enjoyed the freshly baked treats. Dashwood Manor is a home, and as within…read more
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Review from R G (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place must be a practice run for going to heaven. It is the most wonderful place to be. The staff are amazing, and my mother is so happy to be here. We, as a family, have no worries at all about her being here.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us wonderful feedback about your family's experience at Dashwood Manor. As a team, we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from M M (Nephew of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We travelled down from Scotland to see my wife's aunt on her 103rd birthday. A lot of the residents came down to the lounge to be with her. The mayor and his wife turned up to wish her a happy birthday, along with a local TV station. Snacks were laid on, and it was a great day for my wife's aunt. The
staff were all so friendly and helpful. This is definitely the best place she has been in.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us feedback about your experience at Dashwood Manor. It was lovely to meet you all and be part of her special 103rd birthday. The residents who live at…read more
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Review from P F (Daughter of Resident) published on 25 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum stayed at Dashwood Manor for two weeks in February. From the start, she was made to feel very welcome by all the staff and fellow residents and enjoyed the friendly atmosphere. The care she received was first-rate, she felt safe and secure, and she particularly enjoyed spending time in the coffee
lounge and library. Altogether her experience was excellent, and we would have no hesitation in revisiting on another occasion.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us feedback about mum's and your experience at Dashwood Manor. It was lovely to see mum make herself at home and make full use of all the facilities at…read more
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Review from J H (Daughter of Resident) assisted by family/friend published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother's stay was pleasant, the staff were helpful, pleasant and supportive. The facilities, for example, the hairdressers and the coffee shop, were a big asset. The whole care home is well-presented, clean and has a happy atmosphere. She felt safe and secure. The food could be improved with a little
imagination, but it was adequate. The dining room was very well presented. She enjoyed her stay and had conversations with other residents and staff, although more stimulating activities would have been welcome.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about your experience. I have passed on your feedback to the chef and the lifestyle team. We hold regular residents meeting's…read more
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Review from Emma W (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was a resident at Dashwood for nearly 3 years. She went there, initially for some respite, while waiting for her warden controlled flat to be ready. Unfortunately, she was unable to cope there, and moved into Dashwood permanently in May 2022. While she was there, she engaged with many of the
wonderful staff there. I believe she left them with a strong and lasting memory of her. As a regular visitor, I myself cannot praise the staff highly enough, particularly during her final few days and weeks. They looked after me as well as her and I never felt on my own with my emotions.


The facilities at Dashwood are very good and there's always a friendly face and some delicious baked goods on offer. I would love to single people out for special mention but don't want to leave anyone out. Those who went so far above and beyond know who they are and how much we appreciated them.

Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us a positive review about your experience at Dashwood Manor. It was a real pleasure to know your mum, I have missed our chats about cats and camping.…read more
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Review from Glenys T (Niece of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Dashwood Manor for just over 2 years and she is very happy there; her every need is catered for. The staff are so caring, not just to my aunt but to family members too when we visit. They respect her wishes if she doesn't want to join in on the wide range of activities laid on but
they also know which activities she'd like to attend. Housekeeping is exceptional, catering is very varied and good quality and the nursing staff are very attentive to her needs. The two Receptionists are always very welcoming and helpful, nothing is too much trouble.
All in all, I can't praise and thank Dashwood Manor staff enough; I know my aunt is in very good hands and is happy.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about yours and your aunt's experience at Dashwood Manor. I will share your review with the team. The lifestyle spend time to…read more
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Review from T B (Daughter of Resident) published on 10 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are kind and caring, they have made my dad feel very welcome and integrated him well within the home. My dad is very happy and content since moving in. The activities team have been exceptional and really do go above and beyond to think of new things to get people interested in joining in,
thank you.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about your experience at Dashwood. It is lovely to see that dad is making good use of all the facilities and making friends. At…read more
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Review from J B (Civil Partner of Resident) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care of all residents is excellent. The staff go above and beyond to ensure a positive experience for all. Activities are geared to ensure a stimulating and active community is maintained. The food is also excellent.
Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about your experience at Dashwood Manor. The team are passionate about care, and ensuring residents lives are fulfilled is a…read more
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Review from Karl P (Son of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot tell you how happy my family and I are with Dashwood Manor Care Home in Basingstoke! The minute we entered, it felt so homely. It's just beautiful outside and in - sunny, happy and well-run. What really makes Dashwood Manor different, however, is their staff, who do a wonderful job. All the
staff, from the nurses and carers to the kitchen and cleaners are so sweet, caring and committed. They treat my dad, with courtesy and dignity, and they really do want him to be well.


My dad is treated very well. He's safe, comfortable and happy at Dashwood. They do whatever it takes to treat him like he is special. The food is absolutely great at Dashwood Manor. Dashwood Manor is a very special facility where residents are treated with respect and care. And I have to say, for anyone considering a care home in Basingstoke, Dashwood Manor is a great choice. They've done a lot to help my dad, and we can't thank them enough for their exceptional treatment and care.

Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor
Thank you very much for taking the time to leave us positive feedback about the care your father has received at Dashwood Manor. We are pleased that you feel like Dashwood Manor is homely and dad is…read more
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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Dashwood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.768 for Dashwood Manor is calculated as follows: ( (300 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 379 Ratings = 4.768
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dashwood Manor is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Frankie

Frankie Veramu

Job Title: Home Manager

I have worked at Care UK for several years, and I have always appreciated the company’s visions and values. Their desire to help residents continue living fulfilling lives aligned with my own values.


I joined Dashwood Manor after several years as Deputy Manager at another local home. I am looking forward to being a part of the already great team at Dashwood and continuing to offer exceptional care together.


Being in a managerial role within the home requires very good listening and communication skills. You also need passion and care for the residents and the team you work with.


Each day I enjoy getting out of my office and onto the units, having the opportunity to interact with residents, relatives and colleagues.


I am excited to continue to get to know all the residents and their wonderful families.

Frequently Asked Questions about Dashwood Manor

What types of Care is Dashwood Manor registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dashwood Manor have?

There are 70 Single Rooms.

What are the Facilities & Services at Dashwood Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dashwood Manor to the centre of Basingstoke?

3.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dashwood Manor to verify any information. View our terms and conditions. Dashwood Manor has an Enhanced Service - more info.