Dashwood Manor

This place must be a practice run for going to heaven. It is the most wonderful place to be. The staff are amazing, and my mother is so happy to be here. We, as a family, have no worries at all about her being here.

We travelled down from Scotland to see my wife's aunt on her 103rd birthday. A lot of the residents came down to the lounge to be with her. The mayor and his wife turned up to wish her a happy birthday, along with a local TV station. Snacks were laid on, and it was a great day for my wife's aunt. The staff were all so friendly and helpful. This is definitely the best place she has been in.

My Mum stayed at Dashwood Manor for two weeks in February. From the start, she was made to feel very welcome by all the staff and fellow residents and enjoyed the friendly atmosphere. The care she received was first-rate, she felt safe and secure, and she particularly enjoyed spending time in the coffee lounge and library. Altogether her experience was excellent, and we would have no hesitation in revisiting on another occasion.

My mother's stay was pleasant, the staff were helpful, pleasant and supportive. The facilities, for example, the hairdressers and the coffee shop, were a big asset. The whole care home is well-presented, clean and has a happy atmosphere. She felt safe and secure. The food could be improved with a little imagination, but it was adequate. The dining room was very well presented. She enjoyed her stay and had conversations with other residents and staff, although more stimulating activities would have been welcome.

My mother was a resident at Dashwood for nearly 3 years. She went there, initially for some respite, while waiting for her warden controlled flat to be ready. Unfortunately, she was unable to cope there, and moved into Dashwood permanently in May 2022. While she was there, she engaged with many of the wonderful staff there. I believe she left them with a strong and lasting memory of her. As a regular visitor, I myself cannot praise the staff highly enough, particularly during her final few days and weeks. They looked after me as well as her and I never felt on my own with my emotions.

The facilities at Dashwood are very good and there's always a friendly face and some delicious baked goods on offer. I would love to single people out for special mention but don't want to leave anyone out. Those who went so far above and beyond know who they are and how much we appreciated them.

All in all, I can't praise and thank Dashwood Manor staff enough; I know my aunt is in very good hands and is happy.

All staff are kind and caring, they have made my dad feel very welcome and integrated him well within the home. My dad is very happy and content since moving in. The activities team have been exceptional and really do go above and beyond to think of new things to get people interested in joining in, thank you.

Care of all residents is excellent. The staff go above and beyond to ensure a positive experience for all. Activities are geared to ensure a stimulating and active community is maintained. The food is also excellent.

I cannot tell you how happy my family and I are with Dashwood Manor Care Home in Basingstoke! The minute we entered, it felt so homely. It's just beautiful outside and in - sunny, happy and well-run. What really makes Dashwood Manor different, however, is their staff, who do a wonderful job. All the staff, from the nurses and carers to the kitchen and cleaners are so sweet, caring and committed. They treat my dad, with courtesy and dignity, and they really do want him to be well.

My dad is treated very well. He's safe, comfortable and happy at Dashwood. They do whatever it takes to treat him like he is special. The food is absolutely great at Dashwood Manor. Dashwood Manor is a very special facility where residents are treated with respect and care. And I have to say, for anyone considering a care home in Basingstoke, Dashwood Manor is a great choice. They've done a lot to help my dad, and we can't thank them enough for their exceptional treatment and care.

I wouldn't hesitate to recommend Dashwood Manor and I'm glad dad gets to call this home.

My mother has Alzheimer's and has been a resident for 2 years. As a family, we can see that she is happy and very well cared for. Dashwood provides regular activities for the residents that can be tailored to their needs. Who would believe that an 84-year-old could go ice skating in a wheelchair and have the time of her life? That is a picture I will keep. The staff are friendly and willing to answer any questions I have. I am kept updated regularly on her health and can access/request a copy of her records at any time. I also know that they will continue to support our family as my mother's disease progresses. Dashwood truly is a home.

We have been so happy with the care that dad has received at Dashwood Manor. From the outset, all of the staff have been wonderful - from the management and admin team, all of the care staff on Kempshott, the entertainment team, the chefs, the cleaning staff - everyone contributes to making Dashwood the great place that it is. Dad always seems happy and well looked after, has clean clothes, and immaculate clean bedsheets, and all of the care team and other staff are so kind. We feel confident that we made the right decision to entrust the care of our beloved dad to the team at Dashwood. Thank you all.

On the above date, my car wouldn't start as the battery was flat. I received immediate help from 3 staff members. My car was parked in the home care park and in no time jump leads were produced so I was able to return home. The care and kindness was second to none. Thank you to these outstanding members of staff.

Overall an excellent place for Dad's residency.

My mother is a very fussy eater, and although the food options are excellent they sometimes do not meet her plain pallet.

Overall we are very pleased with the care our father receives at Dashwood. However we were dismayed with the content of his recent care plan review. It was inaccurate in many areas and we were compelled to put our concerns into writing. We received an immediate apology and the inaccuracies have now been addressed and actions put into effect. The nursing staff are extremely caring and supportive of our father and we are very pleased we chose Dashwood among the five other homes we reviewed.

I am beyond grateful that many of the staff, including the manager, have been there from the start. For me, knowing Mum is, and she quotes, 'happy' to relatives is invaluable. I know that Mum is always in safe hands, and I have no hesitation in stating how amazing Dashwood is to anyone.

Dashwood Manor is a new purpose-built care home with amazing modern facilities for the residents to enjoy if they are able. The biggest asset is the staff, they are always professional, caring and engaging, and above all treat the residents and visitors with respect and dignity.

Having on-site or visiting GP, physiotherapist, hairdresser and chiropodist are all worthy of mention. I am also impressed with the entertainment provided each week including a summer BBQ in the grounds for residents and their families. Also popular is a day each month when family members can bring along their dogs to refresh both the resident's and pets' memories of each other. I would especially like to thank all the nursing staff, especially the carer on the 2nd floor and the lady in reception whom I’ve had most dealings with.

I would recommend Dashwood as there is a real family feel and the residents are well cared for.