
I am so happy with the care that Dashwood carers and entertainment staff have given to my relativeMichéle O(Daughter of Resident/Service User)



I am so happy with the care that Dashwood carers and entertainment staff have given to my relativeMichéle O(Daughter of Resident/Service User)



Dashwood Manor in Basingstoke focuses on older people’s care, health and wellbeing in beautiful surroundings. The highly experienced team offers a wide range of permanent and respite care services, including residential, nursing and dementia care. They also offer sensitive end of life care.
Residents can enjoy a range of luxury facilities including a café, cinema and hair and beauty salon. Outside there are secure, landscaped gardens for residents to enjoy. Each...
Care Provided by Dashwood Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Dashwood Manor for full pricing details and T&Cs.
Contact Dashwood Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Vacant(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Dashwood Manor Reviews (72)
Dashwood Manor has a Review Score of 9.8 (9.793) out of 10, based on 30 reviews in the last 2 years.
Over all time Dashwood Manor has 72 reviews.
My Mum stayed at Dashwood Manor for two weeks in February. From the start, she was made to feel very welcome by all the staff and fellow residents and enjoyed the friendly atmosphere. The care she received was first-rate, she felt safe and secure, and she particularly enjoyed spending time in the coffee lounge and library. Altogether her experience was excellent, and we would have no hesitation in revisiting on another occasion.
Thank you very much for taking the time to leave us feedback about mum's and your experience at Dashwood Manor. It was lovely to see mum make herself at home and make full use of all the facilities at Dashwood Manor. It was a pleasure to get to know mum, and we hope to see you both soon. Please pop...
My mother's stay was pleasant, the staff were helpful, pleasant and supportive. The facilities, for example, the hairdressers and the coffee shop, were a big asset. The whole care home is well-presented, clean and has a happy atmosphere. She felt safe and secure. The food could be improved with a little imagination, but it was adequate. The dining room was very well presented. She enjoyed her stay and had conversations with other residents and staff, although more stimulating activities would have been welcome.
Thank you very much for taking the time to leave us positive feedback about your experience. I have passed on your feedback to the chef and the lifestyle team. We hold regular residents meeting's where the residents are asked for feedback, ideas or wish's and changes are made. The activities are...
My mother was a resident at Dashwood for nearly 3 years. She went there, initially for some respite, while waiting for her warden controlled flat to be ready. Unfortunately, she was unable to cope there, and moved into Dashwood permanently in May 2022. While she was there, she engaged with many of the wonderful staff there. I believe she left them with a strong and lasting memory of her. As a regular visitor, I myself cannot praise the staff highly enough, particularly during her final few days and weeks. They looked after me as well as her and I never felt on my own with my emotions.
The facilities at Dashwood are very good and there's always a friendly face and some delicious baked goods on offer. I would love to single people out for special mention but don't want to leave anyone out. Those who went so far above and beyond know who they are and how much we appreciated them.
Thank you very much for taking the time to leave us a positive review about your experience at Dashwood Manor. It was a real pleasure to know your mum, I have missed our chats about cats and camping. Mum certainly enjoyed many of the activities, and it was lovely to grant her wish to have a tattoo...
All in all, I can't praise and thank Dashwood Manor staff enough; I know my aunt is in very good hands and is happy.
Thank you very much for taking the time to leave us positive feedback about yours and your aunt's experience at Dashwood Manor. I will share your review with the team. The lifestyle spend time to understand each person so activities can be tailored individually or enjoyed as a group. It's...
All staff are kind and caring, they have made my dad feel very welcome and integrated him well within the home. My dad is very happy and content since moving in. The activities team have been exceptional and really do go above and beyond to think of new things to get people interested in joining in, thank you.
Thank you very much for taking the time to leave us positive feedback about your experience at Dashwood. It is lovely to see that dad is making good use of all the facilities and making friends. At Dashwood Manor Care Home - Care UK we do set a high standard for ourselves, so we are very pleased to...
Care of all residents is excellent. The staff go above and beyond to ensure a positive experience for all. Activities are geared to ensure a stimulating and active community is maintained. The food is also excellent.
Thank you very much for taking the time to leave us positive feedback about your experience at Dashwood Manor. The team are passionate about care, and ensuring residents lives are fulfilled is a priority. So it is lovely to see that the passion and care are visible throughout the home. I will share your positive review with the team. Thank you again from the whole team at Dashwood Manor.
I cannot tell you how happy my family and I are with Dashwood Manor Care Home in Basingstoke! The minute we entered, it felt so homely. It's just beautiful outside and in - sunny, happy and well-run. What really makes Dashwood Manor different, however, is their staff, who do a wonderful job. All the staff, from the nurses and carers to the kitchen and cleaners are so sweet, caring and committed. They treat my dad, with courtesy and dignity, and they really do want him to be well.
My dad is treated very well. He's safe, comfortable and happy at Dashwood. They do whatever it takes to treat him like he is special. The food is absolutely great at Dashwood Manor. Dashwood Manor is a very special facility where residents are treated with respect and care. And I have to say, for anyone considering a care home in Basingstoke, Dashwood Manor is a great choice. They've done a lot to help my dad, and we can't thank them enough for their exceptional treatment and care.
Thank you very much for taking the time to leave us positive feedback about the care your father has received at Dashwood Manor. We are pleased that you feel like Dashwood Manor is homely and dad is well cared for and thank you for recommending Dashwood Manor to other families looking for care. We...
Everyone is very kind and willing to answer any questions we might have and we are always greeted with a smile.
The variety of meals cooked fresh every day are superb along with the complimentary coffee/cakes that are in reception. Dad has never eaten so well!
I wouldn't hesitate to recommend Dashwood Manor and I'm glad dad gets to call this home.
Thank you very much for taking the time to leave Dashwood Manor such positive feedback. It is lovely to see and hear that dad has made Dashwood Manor his home, and you feel you can be his daughter again. It is very important to us that all visitors feel welcome when they visit their loved one or...
My mother has Alzheimer's and has been a resident for 2 years. As a family, we can see that she is happy and very well cared for. Dashwood provides regular activities for the residents that can be tailored to their needs. Who would believe that an 84-year-old could go ice skating in a wheelchair and have the time of her life? That is a picture I will keep. The staff are friendly and willing to answer any questions I have. I am kept updated regularly on her health and can access/request a copy of her records at any time. I also know that they will continue to support our family as my mother's disease progresses. Dashwood truly is a home.
We have been so happy with the care that dad has received at Dashwood Manor. From the outset, all of the staff have been wonderful - from the management and admin team, all of the care staff on Kempshott, the entertainment team, the chefs, the cleaning staff - everyone contributes to making Dashwood the great place that it is. Dad always seems happy and well looked after, has clean clothes, and immaculate clean bedsheets, and all of the care team and other staff are so kind. We feel confident that we made the right decision to entrust the care of our beloved dad to the team at Dashwood. Thank you all.
On the above date, my car wouldn't start as the battery was flat. I received immediate help from 3 staff members. My car was parked in the home care park and in no time jump leads were produced so I was able to return home. The care and kindness was second to none. Thank you to these outstanding members of staff.
All of the staff are very friendly and helpful.
There are numerous activities and trips organised to participate in which the staff encourage.
Rooms are spacious and very well maintained as are all areas of Dashwood Manor.
Food variety on the menu is excellent as are the complimentary drinks and snacks in the cafe!
Overall an excellent place for Dad's residency.
Hello thank you very much for taking the time to leave us feedback about your experience at Dashwood Manor. It is lovely to see that Dad has settled in and has made new friends, and enjoying the daily life at Dashwood Manor. At Dashwood Manor Care Home - we set a high standard for ourselves, so we...
My mother is a very fussy eater, and although the food options are excellent they sometimes do not meet her plain pallet.
Hi, thank you very much for taking the time to leave us such positive feedback about your experience at Dashwood Manor. I have been to see Mum and reminded her that there is always an alternative menu she she can pick from if there is not something that she fancies at the time or she is welcome to...
Overall we are very pleased with the care our father receives at Dashwood. However we were dismayed with the content of his recent care plan review. It was inaccurate in many areas and we were compelled to put our concerns into writing. We received an immediate apology and the inaccuracies have now been addressed and actions put into effect. The nursing staff are extremely caring and supportive of our father and we are very pleased we chose Dashwood among the five other homes we reviewed.
I expected at some point that Mum would say she wanted to come away - this has never happened. Mum loves her suite and is very content. I would also say that this is no mean feat. Mum never wanted to go into a home, but fortunately, Dashwood was built in her local area.
As Mum has had Alzheimer's for nine years, staying local helped. I always said to Mum it is more like a five-star hotel, and it is. Mum does see certain members of staff as family, and for Mum, that is an enormous accolade. I can see why.
I am beyond grateful that many of the staff, including the manager, have been there from the start. For me, knowing Mum is, and she quotes, 'happy' to relatives is invaluable. I know that Mum is always in safe hands, and I have no hesitation in stating how amazing Dashwood is to anyone.
Dashwood Manor is a new purpose-built care home with amazing modern facilities for the residents to enjoy if they are able. The biggest asset is the staff, they are always professional, caring and engaging, and above all treat the residents and visitors with respect and dignity.
Having on-site or visiting GP, physiotherapist, hairdresser and chiropodist are all worthy of mention. I am also impressed with the entertainment provided each week including a summer BBQ in the grounds for residents and their families. Also popular is a day each month when family members can bring along their dogs to refresh both the resident's and pets' memories of each other. I would especially like to thank all the nursing staff, especially the carer on the 2nd floor and the lady in reception whom I’ve had most dealings with.
There are lots of activities to keep residents (and visitors!) busy and entertained.
I would recommend Dashwood as there is a real family feel and the residents are well cared for.
The dining room is bright and airy with a good menu to suit all tastes. The patients are encouraged to take part in the many activities that go on every day. During the summer there are parties in the very extensive and well looked after gardens. The patients are taken down for a walk or in their wheelchairs.
We visited Dashwood Manor to see our lovely friend recently, and she has dementia. It was our first time visiting a care home, and we were surprised to see how beautifully managed the nursing home. The lady receptionist was very kind and took us to where our friend stayed. Everyone we met there greeted us with a smile. Our friend looks well and clean. Even her nails are coloured with her favourite purple colour. We had nice coffee and cake on our way back in their cafe for free of charge. When the time comes, I will definitely come to this nursing home.
Hi and thank you very much for taking the time to leave us positive feedback about your recent visit to Dashwood Manor, which I will share with the team. The lifestyle team offer a pamper session every Friday, this includes nails, foot spas and facials and not just for the ladies. Lovely to hear...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 May 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Dashwood Manor.
Accreditations
There are no accreditations posted yet for Dashwood Manor.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dashwood Manor to verify any information. View our terms and conditions. Dashwood Manor has an Enhanced Service -more info.