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Dashwood Manor

Bradley Way, Basingstoke, Hampshire RG23 7GF
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I am so happy with the care that Dashwood carers and entertainment staff have given to my relativeMichéle O(Daughter of Resident/Service User)
Dashwood Manor, Basingstoke
Dashwood Manor, Basingstoke
Dashwood Manor, Basingstoke

Dashwood Manor in Basingstoke focuses on older people’s care, health and wellbeing in beautiful surroundings. The highly experienced team offers a wide range of permanent and respite care services, including residential, nursing and dementia care. They also offer sensitive end of life care.

Residents can enjoy a range of luxury facilities including a café, cinema and hair and beauty salon. Outside there are secure, landscaped gardens for residents to enjoy. Each...  

Care Provided by Dashwood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,845From £2,075
Residential Dementia CareFrom £1,940From £2,182
Nursing CareFrom £2,110From £2,373
Nursing Dementia CareFrom £2,205From £2,480
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Dashwood Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vacant(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Dashwood Manor Reviews (72)

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9.8

Dashwood Manor has a Review Score of 9.8 (9.793) out of 10, based on 30 reviews in the last 2 years. Over all time Dashwood Manor has 72 reviews.

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Showing 72 reviews matching selected criteria
Review from H N (Respite Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience
The staff and management at Dashwood Manor are excellent. Any questions or issues are dealt with in an effective way, meeting any that arise with care and resolution promptly.
The arranged activities were good quality and good time well spent.

As evidenced by my review, I enjoyed the stay at Dashwood Manor, and I am very likely to find time to repeat the stay at some point again.

Reply from Carmen Haines, Reviews Team at Dashwood Manor

Thank you very much for taking the time to leave us feedback about your experience. At Dashwood Manor Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you would like to provide us with any further...  

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Review from Amanda J (Daughter of Resident) published on 16 May 2023 Submitted via Website
Overall Experience
This is a different class of nursing home. We moved Mum here in February after spending a year at a different home which we felt was not delivering the personal care they promoted. What a difference! The room was stunning, the bed linen was pristine and soft and the home just had the feel of a five-star hotel.
The entire team were welcoming and treated us like part of an extended family. Big thanks go out to the customer relations manager for finding a place for Mum and to the staff member on the suite who took such loving care of Mum, over and above anything we expected.

Unfortunately, Mum didn't get to enjoy this place for long, after developing an illness and passing away shortly after but I will always cherish the memory of sitting with her in the cafe area, both enjoying a latte from a proper latte mug rather than a plastic beaker and her enjoying life as a human and not as a patient. We valued our time with her and with you. Thank you.

Reply from Kaylie Jennings, Reviews Team at Dashwood Manor
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Dashwood Manor we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Many Thanks, Dashwood Manor team

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Review from Sandra M (Daughter of Resident) published on 27 April 2023 Submitted via Website
Overall Experience
This place is amazing. My mother has been here for five weeks and now looks younger than she did beforehand and is smiling all the time. I am so glad that we were able to get her a room here as it is like a four-star hotel with the amenities and care that is given to all the residents. Nothing ever is too much trouble for all the staff and the family are always kept in touch with what is going on. The staff make life enjoyable for the residents. There is a weekly programme of events that ensures that no one gets left out unless they want to, they go on trips, have meals out and are generally living a full life.
The home is always clean, smells nice and the food is excellent. It has a philosophy that they are caring for the residents but are also caring for the family as well.

Lots of people are trying to get a room here now as it is known locally as the best place ever for those that need being with others and receiving specialist care.

Reply from Leahanne Wilkinson, Reviews Team at Dashwood Manor

Hi Sandra, thank you very much for taking the time to leave us feedback about your experience. The team are pleased to hear that your mum has made Dashwood Manor her home and that you feel you have your mum back which is so important. Staff spend time with all the residents planning out the weekly...  

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Review from Rebecca H (Great-granddaughter of Resident) published on 8 February 2023 Submitted via Website
Overall Experience
My great-grandma moved into Dashwood in December 2022 and it's the most lovely, loving and caring place you could ever wish your family to live.

The staff are wonderful and truly go above and beyond... so happy with this wonderful place to call her home.

Reply from Leahanne Wilkinson, Manager at Dashwood Manor
Hi Rebecca H (great-granddaughter Of Resident) thank you very much for taking the time to leave us feedback about your great-grandma's and your experience at Dashwood Manor.
All of our colleagues are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

Kind regards From the team at Dashwood Manor.

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Review from Mark N (Grandson of Resident) published on 8 February 2023 Submitted via Website
Overall Experience
My wife's grandmother recently moved into Dashwood Manor and she absolutely loves it, we visit regularly and the staff and residents are all wonderful.
Good food and having the on-site hairdressers and nail bar, as well as the cinema room are added bonuses for sure.

Highly recommend this fabulous care home!

Reply from Leahanne Wilkinson, Manager at Dashwood Manor
Hi Mark N thank you very much for taking the time to leave us feedback about your experience.
One of our top priorities is to ensure, all residents and their loved ones feel welcomed from the moment they arrive.

Kind regards from the team at Dashwood Manor.

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Review from Sandra T (Daughter of Resident) published on 12 December 2022 Submitted via Website
Overall Experience

The staff are all very friendly and helpful. Excellent care for my mum, with everything she needs to be provided. Everywhere is clean, tidy and well-maintained. A good range of social activities for those who want to take part, and chances for the residents to mix with others at meal times. I am so pleased that we chose Dashwood Manor, and would not hesitate to recommend it.

Reply from Leahanne Wilkinson, Manager at Dashwood Manor
Hi Sandra T (daughter Of Resident) thank you very much for taking the time to leave us feedback about your experience.

We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. The residents’ of Dashwood Manor's wellbeing is our main...  

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Review from Frances P (Daughter of Resident) published on 2 December 2022 Submitted via Website
Overall Experience

My mother was only at Dashwood Manor =for the final five weeks of her life, but she was looked after with great care, kindness and professionalism by everyone there. At all levels of the staff - managers and care staff alike - there is a real sense of "the residents come first", and they certainly rose to the challenge of helping me and my mother through those final sad weeks. The home is big and bright and modern, and offers a wide range of facilities and events - my mother was not really able to enjoy these, but clearly, for residents who go there in better health there is much to enjoy. I have seen a number of other care homes in recent years, but this is the best. I am most grateful.

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Review from S S (Niece of Resident) published on 28 October 2022 Submitted via Postal Card
Overall Experience

Each staff member I have spoken to or seen at work is outstanding. For them, it is clear to see how passionate they are towards your company and the residents who they care for. There is no other care home that even came close to Care UK, which gives me comfort each time I come to visit.

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Review from Steven L (Son of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

Excellent care, staff are brilliant.

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Review from Tracey L (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

Very friendly, excellent care. The staff were amazing. Really looked after my dad. Clean. The food was brilliant.

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Review from Steven L (Son of Resident) published on 2 September 2022 Submitted via Website
Overall Experience

My mum was here for two weeks respite with hopefully the option of full residency. My mother's dementia condition was too much for Dashwood to handle and when her two weeks respite was nearing its end we were told they couldn't let her stay as they could not meet her needs. We had a day's notice to find emergency respite which I think is very poor and unfair.

Reply from Samantha Debenham, Personal Assistant at Dashwood Manor
Thank you for your feedback. We appreciate your positive scores around the facilities, rooms, value for money, staff, cleanliness and activities here at Dashwood Manor. We are very sorry to hear that you have not had a positive experience and we do take your concerns seriously.

Based on the...  

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Review from Andy B (Son of Resident) published on 24 August 2022 Submitted via Website
Overall Experience
My father was only with Dashwood Manor for 4 months and sadly during that time he had a fall, but the love and care from the team were first-class. We visited 8 separate care homes in Basingstoke before settling on Dashwood Manor and I am so glad we did.
The team made the last few months of Dad's life a pleasure and even when dealing with his end-of-life care actioned everything with dignity and compassion.
I cannot recommend the team highly enough. A huge thank you specifically to the staff for the nursing care and the staff for his day-to-day. And thank you to the staff and the entertainment team for doing just that.
The staff made the administration of his stay so easy and no job was ever too much for them. Finally, thanks to the two staff members for their smiling faces every time they greeted us at the door.

Sadly there will be people I have missed, but what a team! Please have no doubts about Dashwood Manor, their care is outstanding.

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Review from B C (Niece of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

My aunt was in hospital after breaking her pelvis, she was unable to walk and very poorly. She lived 40 miles away and I was suddenly faced with being totally responsible for her care when the hospital wanted to discharge her. I walked into Dashwood Manor and my prayers were answered. I was met by some very caring staff who showed me around and provided answers to all of my questions. They liaised with the hospital to take over every aspect of her care. The facilities are fantastic, more like a luxury hotel than a care home. The bedrooms are very thoughtfully and tastefully furnished and decorated. My aunt has received excellent nursing care and is so much improved following her arrival at the home. She is very happy, thoroughly enjoys her food and has transitioned from living in the same house for 90 years to life in Dashwood very successfully. Thank you, Care UK!

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Review from Jennifer H (Respite Resident) published on 29 July 2022 Submitted via Postal Card
Overall Experience

Having come to Dashwood Manor for respite care, I can't wait to come back again. It's been a very positive and enjoyable experience. Caring and attentive staff who made me feel so welcome.

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Review from K R (Niece of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

Excellent care! Wonderful warm welcoming staff but most importantly we know our aunty is safe, well cared for and happy. Facilities, activities first class. From the Manager to carers everyone is so helpful and approachable. Highly recommend Dashwood Manor.

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Review from D F (Daughter-in-law of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience

The staff all seem very attentive. Always willing to help if necessary. Sometimes need to keep her more occupied to stop her wandering about and disturbing other residents. Good at contacting us about things. Hopefully, the new medication will help with anxiety.

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Review from Caroline J (Daughter of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

Mum has been a resident here for over six months now. We continue to be happy with the level of care she receives and therefore the quality of her life at Dashwood. We have all just attended a Jubilee party which was put on for the residents and their families - it was a great afternoon and was wonderful to see the teamwork come together.

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Review from G K (Brother-in-law of Resident) published on 24 June 2022 Submitted via Postal Card
Overall Experience

I was impressed by the dedication and helpfulness of the carers and the efficiency of the management and support staff.

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Review from Sue F (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

Lovely home with very caring staff and excellent catering. Would like Mum to join in more activities. Thank you to all the staff.

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Review from Rebecca M (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card
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Dad has been so happy living in Dashwood. The staff are friendly and Dad is so well looked after.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 May 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Dashwood Manor.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Dashwood Manor.

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