
'I have kind people around me all day, the carers are very warm and loving.Maria Y(Daughter of Resident/Service User)

Elm View has been remarkableMaria Y(Daughter of Resident/Service User)


'I have kind people around me all day, the carers are very warm and loving.Maria Y(Daughter of Resident/Service User)

Elm View has been remarkableMaria Y(Daughter of Resident/Service User)


Elm View care home is a modern luxury home in Bishop’s Stortford which offers the very latest in care home living. This beautiful setting offers a welcoming and inclusive environment where residents can enjoy being a part of the community and living life the way they choose.
Within the home you will find 78 contemporary en-suite bedrooms each one furnished with items carefully chosen to compliment the home's luxury interior. The...
Care Provided by Elm View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require and the type of room you choose.
We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
The price(s) shown are provided by the care home. Contact Elm View Care Home for full pricing details and T&Cs.
Contact Elm View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Quantum Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Leon Nyariri(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (78)
Visiting
- Visitors welcome at all times
Parking
- Elm View offers on-site parking
Elm View Care Home Reviews (26)
Elm View Care Home has a Review Score of 9.9 (9.913) out of 10, based on 19 reviews in the last 2 years.
Over all time Elm View Care Home has 26 reviews.
Based on experience so far we would not hesitate to recommend families to consider Elm View.
Good day and thank you for this lovely email. This will be shared with the team at our next meeting. Have a lovely day!
The staff are very friendly and accommodating at all times. The food is always excellent with fruit and snacks always available. The care is very good. My dad sadly has various health issues which are dealt with promptly and he has access to a doctor and district nurses as and when needed. His medication is regularly reviewed. My dad is an extremely early riser and the staff have happily accepted his routine assisting him whilst still promoting his independence and treating him with dignity. Nothing is too much trouble. There is such a calm atmosphere in the home and my dad loves all the varied activities on offer. In fact, I have to work my visits around them! He really feels involved and valued attending resident's meetings and is soon to be involved in an environmental group which is right up his street. I really appreciate the continued support from the manager who has an open-door policy and is always on the end of the phone.
Thank you for your comment. The team at Elm View will be delighted to hear your feedback!
Elm View Care Home is beyond all expectations. The staff and management go above and beyond to make sure that Dad receives the very best care and attention. This extends to our family too and we are listened to and supported at all times. Elm View Care Home is clean and modern with the very best facilities and we couldn't ask more for Dad - a real home from home. Dad hasn't been at the home very long, having settled in near the end of last year but we already know we have found the right place for him. He has said on several occasions that it's a lovely place. Elm View Care Home is everything we could wish for and more.
Thank you for your comment. The team at Elm View are delighted to have your Dad stay with us!
Mum has settled into her new home and we are very grateful for everything the staff do for her.
Thank you for your comment. The team at Elm View are delighted to have your mum stay with us. Wishing you a wonderful day!
As a daughter, I couldn't have provided the care, attention and personal needs my mother needed but Elm View has been remarkable. I visited many other homes but decided to wait for a bed at Elm View. If you are worried or concerned about finding a loving, caring and professional care home, look no further, Elm View is beautiful and has surpassed all my expectations. Thank you all.
Thank you for your comment. The team at Elm View are delighted to have your mother stay with us. Wishing you a lovely day!
We needn’t of worried, the manager and her team of wonderful people have made the transition a seamless one and welcomed my Dad as though he were family. What’s always struck me most is the manager's attitude and attention to detail with regard to those under her care. It’s seemingly a rarity to find these days in my experience of searching for quality care for our father.
The home staff are always attentive and caring but above all respectful of his needs and communication is fantastic. Elm View is a 45-minute drive from home and we were concerned about the distance, we needn’t have been, each time we visited we felt increasingly assured that the decision to move to Elm View was very much the right one! Thank you everyone.
Thank you for your comment. The team at Elm View Care Home are delighted to have your Father stay with us. Have a wonderful day!
Bed Vacancies
Please contact us for latest vacancies.
News (18) & Events (0)
- 19 May 2026
On Friday 15th May, we proudly marked the conclusion of the Operation Woolly Mammoth campaign with the delivery of 130 handmade blankets to Age UK Hertfordshire. The blankets were received...
- 15 Apr 2026
We’re delighted to share that we’ve completed two beautifully crafted blankets for Age UK Hertfordshire as part of the company-wide Operation Woolly Mammoth project. These cosy creations will be donated...
- 15 Apr 2026
Spring has arrived across all Quantum Care homes, and our gardens are looking more beautiful than ever. From planting colourful blooms to enjoying peaceful moments outdoors, our residents are making...
There are no upcoming events for Elm View Care Home.
Awards / Recognitions (1)
- 28 Feb 2020Recipient: Quantum Care Ltd
Accreditations
There are no accreditations posted yet for Elm View Care Home.
Meet the Team (5)

Leon has worked for Quantum Care for many years starting as a Carer in 2003 and working his way up to a Home Manager position. All he wanted from a young age was to look after people. He has undertaken various training courses in Management and Leadership which has given him the knowledge and direction to be effective in his job role. He believes that people should be cared for holistically, taking into account what makes them who they are. He takes pride in championing others to be the best they can be in their job role. It is important to him that he develops meaningful relationships with residents, staff, relatives and other stakeholders to facilitate working in partnership to benefit everyone involved with the home. He sees himself as an advocate for the residents making sure that they receive the best care possible, especially those who can no longer communicate their needs or those living with dementia.

The Deputy Manager shares responsibility with the General Manager for running the home. Deputy Managers will each bring their own skill set to the home, some offering more assistance with the business side of things, while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Managers are driven to provide the best of everything for their residents.

The Deputy Manager shares responsibility with the General Manager for running the home. Deputy Manager’s will each bring their own skill set to the home, some offering more assistance with the business side of things while others focus largely on care. However, whether they look at it from a business or care perspective, the focus of the Deputy is always to ensure that their home is offering the very best quality of life for our residents. Experienced and either holding or working towards their qualifications, Deputy Managers are driven to providing the best of everything for their residents.

Brian has a hospitality background and has owned his own restaurant in South Africa. He moved to the UK with his family and worked in care during the COVID-19 pandemic. He then left care and moved over to private member golf clubs, where he was responsible for the clubhouse, meals, and service, ranging from small informal functions to large silver service events.
Brian really wanted to get back into the care sector as he is passionate about it, and after a couple of years, returned to the industry. He has taken on a role within Quantum Care as the first hospitality manager for the group and is slowly starting to put his expertise and systems in place to meet Quantum Care's mandate for their beautiful homes.
His main focus is the residents and their wellbeing, which includes the housekeeping, maintenance and meals within the home, as well as following the vision that Quantum Care has for the home. You will see the subtle changes within Elm View he slowly introduces things to make the home as special as its residents.

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elm View Care Home to verify any information. View our terms and conditions. Elm View Care Home has an Enhanced Service -more info.