Engelhard Lodge Care Home

We found the care home beyond expectations, from top to bottom, the staff treated her with love, care and attention, which gave us peace of mind. Her demeanor changed and with her limited capacity, she started to laugh, sing and recite poetry from her school days. Her passing, although sad, was treated as if a dear friend died. The attention she was given was second to none. So you might have gathered our review of Engelhard Lodge is of the highest caliber. 5 stars.

Engelhard Lodge is a very caring, friendly and homely environment. The management was always very informative, and the level of care was excellent. All the carers are warm, friendly and professional.

Thank you to all At Engelhard Lodge.

I visit my Mum she's content, comfortable and happy. The staff are brilliant, they're super friendly and approachable often taking time out for a chat, and they always make you a cup of tea/coffee whilst you visit. They communicate regularly and send a monthly news letter which is fantastic, something you can share with other family members. The team should be very proud

The home are caring and thoughtful and although my mum can be difficult they treat her with dignity and patience. The staff are also very caring and treat her like one of their family. The management team communicate brilliantly with us.

My mum has been so well looked after for several years. She really appreciates the care she receives as well as enjoying the efforts made to entertain residents and regular celebrations for all sorts of occasions. The regular newsletter is an excellent way to keep families up to date with what's going on and the home is generally very welcoming to visitors (unless they understandably have to quarantine briefly for residents safely). Staff are lovely and the rooms are always fresh and clean - all credit to the whole team!

My mum is now in her fourth year at Engelhard, having been one of the very first residents to move in when it opened. It was chosen by social services after an extended hospital stay. Whilst the search engine results gave me initial cause for concern, I was pleased to find the home had no connection in staff, ownership or management with the previous home that operated at the site some years previously. Lynne and her staff run a very clean, welcoming home where you are always offered multiple hot drinks when you visit. It isn't an exaggeration to say it has the feel of a boutique hotel or high end retirement village. Although dementia has been an incredibly cruel turn of fate for my Mum I will forever be grateful that she has found such a caring environment in these last few years.

My mother has now been at Engelhard Lodge for a few years and yet again I cannot recommend the home more highly. The Manager and staff care for her with compassion, dignity and respect and always go above and beyond in their duties. We feel part of the "Engelhard Lodge family too each time we visit as are always welcomed at any time. The home is always immaculately clean and beautifully presented yet feels really homely. The activities provided for residents are varied and regular Newsletter and social media posts are a great way for the families of residents to see what goes on. It is absolutely evident that the residents are happy and very well cared for. Thank you again to the Manager and to all staff at Engelhard Lodge for another fantastic year of care - you are exceptional in my book and deserve well above a "Good" rating!

Thanks to the staff, I have regained peace of mind. It means so much to me to be able to visit Mum in the immaculately clean environment where everyone is friendly. I must add that the huge investment made in the garden is really appreciated: it is a haven to look at and to sit in.

What can I say... since the first day my Mum became a resident at Englehard Lodge, the staff have shown nothing but care and compassion. The home is spotlessly clean, and the services provided are exceptional. There is always a warm and friendly atmosphere, and all of the residents, despite various conditions and ailments, seem settled, comfortable and happy to be there. I rest safe in the knowledge that all of her needs are taken care of in a safe and caring manner. Hats off to the owners and managers for such a brilliant job.

I am my niece's power of attorney and found this home for her over a year ago after her mental decline following a diagnosis of Alzheimer's.

Medication issues seem well managed.

It is refreshing to see a private home investing in the future.

Their inclusion of friends and relatives and the welcome they give us all helps to make us feel happy and secure about leaving our loved one in their care.

There is a lovely garden which when the weather permits, provides somewhere for residents to sit and enjoy the outside.

My Mum has been so well looked after at Engelhard Lodge. The home is immaculately clean and the residents always look well cared for & happy. Nothing is too much for staff, they are always welcoming and take time to talk to you. I know that my Mum is very happy there and cannot find any faults with the home at all. I am so pleased she is in a safe, comforting environment and so well looked after.

Fantastic experience from the start when we had to find emergency care for my father at short notice. The staff were welcoming, friendly and very informative providing us with all the information we needed to make this sudden move for our father.

The home is clearly, very well run and exceeds the CQC rating of "good". End of life care was delivered to an exceptionally high standard. We are grateful for everything.

I can't thank them enough for their care and support and would recommend the care home to anyone looking for themselves or for a family member.

My father had only a short while in Engelhard Lodge before he died, but the care and love he received there and the effort the manager and staff went to in order to accommodate his needs were well beyond my expectations. I only wish he had overcome his fear and agreed to live there much sooner. The home is fresh and clean with a very welcoming atmosphere, if I ever need to go into a care home myself I would love it to be this one. My family and I were particularly impressed by the food provided and the varied menu. We also appreciated that the carers treat residents with great politeness, respecting their privacy and dignity.

I was so glad that my dad was able to die peacefully in such a warm, friendly, place with excellent care rather than in hospital. I asked him two days before he died if he felt safe and happy there and he replied. "Oh yes!" We are all thankful to this lovely home.

Mum moved to Engelhard last October 24 and she has settled in really well. The care, kindness and support she receives from all the dedicated staff is fantastic. Management all the staff are to be congratulated on all they do for all the residents. Visiting is always a pleasure. Well done Engelhard Lodge.

My mother in law was a resident at Engelhard Lodge Care Home for over two and a half years and in all her time there we were confident to leave her in their care. She was happy there and even with her progressive dementia she was treated with genuine love, respect and care. We were able to visit her at any time and always informed and included in any decision making about her well being. When she died, the respect and love shown for her and to the family was genuine and moving.