Engelhard Lodge Care Home

Paul Engelhard Way, Cawston, Norwich NR10 4FB
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Top 20 carehome certificate
10 72 Reviews
  • Engelhard Lodge Care Home, Norwich
Engelhard Lodge Care Home offers residential care in the village of Cawston, only around 11 miles from Norwich. It is a 4 award winning Home.

The home has 36 bedrooms, each with en suite facilities. Residents are welcome to bring their own belongings to help them settle in to life at Engelhard Lodge, and the team will do all they can to make the move to the home as easy as possible for both residents and their loved ones.

The team of care professionals are experienced and knowledgeable, and all staff members undergo consistent training on the best care practices. They offer care for a variety of needs including dementia, mental health conditions, old age and physical disabilities, always following up-to-date, personalised care plans designed for the individual resident.

The home is all set on one floor, making it easy for residents to move around as independently as possible. There is also a lovely garden to enjoy, as well as light and bright living areas for residents to socialise or spend time with loved ones. Visitors are always welcome, and the team work hard to make sure families and loved ones are able to enjoy the time they spend together at the home.
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Care Provided by Engelhard Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1400 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1500

Fee are dependent on dependency level not on room rates, all rooms are single rooms with en-suite wet rooms

These prices are only a guideline, please contact Engelhard Lodge Care Home to find out the exact price for your requirements.

Contact Engelhard Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Engelhard Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • ELEEO Ltd
  • Privately Owned

Person in Charge

  • Lynne Damaliti (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (36)

Visiting

  • Visitors are welcome Monday to Sunday from 10am - 8pm


    Due to Covid-19 visitors need to book a visit by emailing the home

Parking

  • Parking available on-site.

Engelhard Lodge Care Home Reviews (72)

10

Engelhard Lodge Care Home has a Review Score of 10 (9.966) out of 10, based on 39 reviews in the last 2 years.
Over all time Engelhard Lodge Care Home has 72 reviews.

Overall Experience
  • 71
  • 1
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Date Published
  • 72
  • 16
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  • 39
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Reviewer Connection to Engelhard Lodge Care Home
  • 27
  • 17
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 72, showing 61-72
Review from Simon T (Son-in-law of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff at Engelhard Lodge so much for the care, attention, and kindness they gave to my father-in-law when he needed end-of-life care. I am full of praise for their respect for his wishes and for the dignity that enabled him to be the person he always was right up until the
end. Their support for the family and regular communication was faultless. In all respects, they went over and above what I would expect and helped to make a difficult time a little easier.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for taking the time to leave a review, we really appreciate it.
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Review from Mandy L (Stepdaughter of Resident) published on 18 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepdad is in Englehard Lodge Care Home. He didn’t want to go into a home but because social services couldn’t provide the care he needed we had to choose a home for him. We visited Englehard Lodge Care Home and the manager was amazing, she gave us a tour of the home and it was immaculately clean.
The care home didn’t have any smells apart from freshness. I’ve been a carer for 30-years and I’ve never seen such a perfect home to put my stepdad in. The staff are absolutely wonderful and my stepdad is so happy there, he loves it.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your honest review, it’s really appreciated.
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Review from L A (Daughter-in-law of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Englehard Lodge Care Home since coming out of hospital in February 2022 and the staff have been fantastic with her, she has settled in really well. Everyone there is so friendly and welcoming, the home is really clean and she gets a good selection of food which she likes.
Her bedroom is really spacious and clean. She always has a good word for all the members of staff that work there.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your kind and honest review, we really appreciate it.
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Review from Alex F (Stepson of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather has been at Engelhard Lodge for just over a month now and the transformation in him is very noticeable. In his previous care home, he was quite withdrawn and did not show much propensity to interact with others. Since being at Engelhard he is much more responsive and alert and even his
physical demeanour has improved. I am very much aware that this is due to the care and attention he is receiving and could not be more grateful to the staff. Thank you Engelhard.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your kind review, we really appreciate it.
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Review from F B (Son of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father, unfortunately, had to move into care due to needs and declining health. The staff have been extremely understanding and supportive towards my father as his needs have been quite challenging health-wise but on the account of the staff's dedication and compassion my father's health has slowly
improved. I feel the manager along with all staff have been understanding, supportive, honest, genuine, and friendly right from start. The home is extremely clean along with decor being pleasant and inviting. I would to thank every member of staff along with the manager for their continuous support and dedication.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you very much for your kind review, we really appreciate it.
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Review from Polly H (Granddaughter of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandma has been in Englehard Lodge since the end of 2021 and I cannot express just how positive the experience has been for her. After deteriorating both physically and mentally during the months she was in another care home, since moving to Englehard she has found a totally new lease of life and
is healthier and happier than she has been in years. The staff are dedicated, authentic, and willing to go the extra mile to make sure residents feel at home and included and are treated with dignity and respect. They have also been incredibly accommodating to family visitors - my children love visiting their great-grandma and a big part of that is how warm and welcoming the Englehard staff team are. I cannot recommend Englehard highly enough.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your kind review, we really appreciate it.
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Review from Mia H (Granddaughter of Resident) published on 2 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since moving my grandmother to this care home, she’s a changed woman. She is so much happier and able to do so much more. The staff are lovely and friendly and treat my grandma with respect. The building is always so clean, well kept and feels very welcoming. I would highly recommend this care home
to anyone looking for a place for their loved ones to be well looked after.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your honest review, we really appreciate it.
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Review from Wendy T (Daughter of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough for the care, thoughtfulness, and attention they have given to us as a family. They are always so welcoming and understanding and their dedication and professionalism are first class. The rooms are bright and comfortable and the whole ambiance is warm and welcoming. Engelhard
Lodge has a mission statement 'Our family caring for yours' and they certainly deliver this in every way. They are to be commended for everything they have and continue to achieve.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your kind review. We really appreciate it!
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Review from John M (Son of Resident) published on 21 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother moved into Engelhard Lodge her health has improved and I put this down to the excellent care she has received from the care home’s staff, who are all very pleasant and friendly. The care home itself is very bright and clean and there is a family atmosphere, meaning we feel very welcome
when we visit. They take covid very seriously and we are tested every time we visit, which I am very happy to do. I highly recommend Engelhard Lodge Care Home.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your honest review, we really appreciate it.
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Review from Hayley M (Granddaughter of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a fantastic homely environment, to five-star standards. The meals are amazing and the staff look after each and every resident with care and patience. Cleanliness is up to high standards and the staff are so kind and proactive. They give all residents that feeling of independence.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your honest review, we really appreciate it.
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Review from Maurice M (Husband of Resident) published on 20 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
In January 2022 my wife was due to be discharged from the hospital, although she was still very ill, I was told by the hospital doctors she would need twenty-four-seven care. A conversation by phone with Social Services told me my wife would be going into Engelhard Lodge Care Home. On my first visit
to see my wife, I was pleasantly surprised with the cleanliness of the care home. My wife’s room was very nicely decorated and bright, she had her own television, fully furnished, and also a wet room. My wife’s health has improved since she has been a resident and I think it is down to the care and patience of the carers since she has been in Engelhard Lodge Care Home. All the staff are pleasant and helpful, and nothing is too much trouble for them to do. The residents are given a menu each morning and the choices are first class. I visit Engelhard Lodge Care Home 6-days a week and I am met with a cup of coffee and biscuits. I could not have chosen a better care home for my wife than Engelhard Lodge Care Home.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your honest review, it’s really appreciated.
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Review from Helen C (Daughter of Resident) published on 13 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Been very happy with the patience and care given to my father. His condition is challenging and they appear to me to be doing their absolute best. I feel comfortable and confident that he is safe there.
Reply from Elisa Damaliti, Marketing Director at Engelhard Lodge Care HomeThank you for your review Helen - once we are in a better position with Covid-19 we will have a jam-packed activities schedule.
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Current Review Score: 10.0 (9.966)

Overview of Review Score

The Review Score of 10 (9.966) out of 10 for Engelhard Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Engelhard Lodge Care Home is calculated as follows: ( (449 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 464 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Engelhard Lodge Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Jul 2023

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (0)

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